Warranty And Service Contact Information - Spektrum SR201 Instruction Manual

2-channel dsm sport surface receiver

Hide thumbs

Table Of Contents

Table of Contents

calling Horizon, you will be asked to provide your complete name, street

address, email address and phone number where you can be reached

during business hours. When sending product into Horizon, please include

your RMA number, a list of the included items, and a brief summary of

the problem. A copy of your original sales receipt must be included for

warranty consideration. Be sure your name, address, and RMA number are

clearly written on the outside of the shipping carton.

Notice: Do not ship LiPo batteries to Horizon. If you have any issue

with a LiPo battery, please contact the appropriate Horizon Product

Support office.

Warranty Requirements

For Warranty consideration, you must include your original sales

receipt verifying the proof-of-purchase date. Provided warranty

conditions have been met, your Product will be serviced or replaced free

of charge. Service or replacement decisions are at the sole discretion of

Horizon.

Non-Warranty Service

Should your service not be covered by warranty, service will be

completed and payment will be required without notification or

estimate of the expense unless the expense exceeds 50% of the retail

purchase cost. By submitting the item for service you are agreeing to

payment of the service without notification. Service estimates are available

upon request. You must include this request with your item submitted

for service. Non-warranty service estimates will be billed a minimum of

½ hour of labor. In addition you will be billed for return freight. Horizon

accepts money orders and cashier's checks, as well as Visa, MasterCard,

American Express, and Discover cards. By submitting any item to Horizon

for service, you are agreeing to Horizon's Terms and Conditions found

on our website http://www.horizonhobby.com/content/_service-center_

render-service-center.

NOTICE: Horizon service is limited to Product compliant in the coun-

try of use and ownership. If non-compliant product is received by

Horizon for service, it will be returned unserviced at the sole expense

of the purchaser.