Troubleshooting Tips; Before You Call For Service - GE PCGB995 Owner's Manual & Installation Instructions

Before you call for service...

Troubleshooting Tips

Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
.
Top burners do not light
.
or do not burn evenly.
.
(The front right burner is
.
designed to have slightly
.
smaller flames between
.
the 6 and 9 o'clock
.
positions. This is normal.)
.
Burner flames very .
large or yellow.
Surface burners light.
but oven does not.
.
.
Control signals after.
entering cooking time.
or start time
.
Food does not bake or .
roast properly in the
.
upper or lower oven
.
.
.
.
.
.
.
Burners do not light.
.
.
.
.
.
.
.
50
Possible Causes
Plug on range is not completely.
inserted in the electrical outlet..
Burner slits on the side of the.
burner may be clogged..
.
Improper burner assembly..
.
Improper air to gas ratio..
.
The oven gas shut-off valve..
may have accidentally been.
moved during cleaning or.
moving .
You forgot to enter a bake..
temperature or cleaning time..
Oven controls improperly set..
Rack position is incorrect.
Incorrect cookware or cookware
of improper size being used.
Oven thermostat needs..
adjustment..
Clock not set correctly..
Aluminum foil used improperly.
in the oven.
Oven bottom not securely.
seated in position.
Gas/Control Lockout feature.
is activated..
.
Plug on range is not .
completely inserted in the.
electrical outlet.
Gas supply not connected .
or turned on..
What To Do
•. Make.sure.electrical.plug.is.plugged.into.a.live,.properly
. grounded.outlet .
•. Remove.the.burners.and.clean.them . . Check.the.
. electrode.area.for.burned-on.food.or.grease . . See.
. the.Care and cleaning of the range.section .
•. Make.sure.the.burner.parts.are.installed.correctly .
. See.the.Care and cleaning of the range.section .
•. If.range.is.connected.to.LP.gas,.contact.the.person.
. who.installed.your.range.or.made.the.conversion .
•. To.check.the.oven.gas.shut-off.valve,.pull.unit.forward.
. .to.have.access.to.range.back . . Look.for.the.gas.shut-off
. .lever.at.the.lower.back.section.of.the.range .
Lever.is..
shown.closed . .
PULL.TO.OPEN .
Sealed burner models
•. Touch.the.Bake.pad.and.desired.temperature.
. or.the.Self Clean.pad.and.desired.clean.time .
•. See.the.Using the upper oven.or.Using the lower oven.section .
• See.the.Using the upper oven or.Using the lower oven.section .
• See.the.Using the upper oven.or.Using the lower oven.section .
•. See.the.Adjust the lower and upper oven thermostat—Do it
. yourself!.section .
•. See.the.Using the clock and timer.section .
•. See.the.Care.and.cleaning.of.the.range.section .
•. See.the.Installation.of.the.range. section .
•. Allow.the.range.to.cool.down.and.touch.and.hold.the.
. Gas/Control.Lockout.pad.(on.some.models).for.3.seconds.
. until.the.display.shows.LOC.OFF .
•. Make.sure.electrical.plug.is.plugged.into.a.live,.properly
. grounded.outlet .
•. See.the.Installation.Instructions.that.came.with.your.
. range .