Roaming - HTC Hero User Manual

Roaming

Roaming Icon
Your display screen always lets you know when you're off the Nationwide Sprint Network. Anytime you are
roaming, the device displays the roaming icon (
Tip Remember, when you are using your device off the Nationwide Sprint Network, always dial numbers using 11
digits (1 + area code + number).
Roaming on Other Digital Networks
When you're roaming on digital networks, your call quality and security will be similar to the quality you
receive when making calls on the Nationwide Sprint Network. However, you may not be able to access
certain features, such as data services, depending on the available network.
Note If you're on a call when you leave the Nationwide Sprint Network, your call is dropped. If your call is dropped in an
area where you think Sprint service is available, turn your device off and on again to reconnect to the network.
Checking for Voicemail Messages While Roaming
When you are roaming off the Nationwide Sprint Network, you may not receive on-device notification of new
voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail
for new messages if you are in a roaming service area for an extended period of time.
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting, tap
3. Enter your passcode at the prompt and follow the voice prompts.
When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.
Setting Roam Mode
Your device allows you to control your roaming capabilities. By using the Roaming menu option, you can
determine which signals your device accepts.
Choose from two different settings on your dual-band phone to control your roaming experience.
1. Press
> > Settings > Wireless & networks > Mobile networks
2. Tap Roaming .
to access only the Sprint network and prevent roaming on other networks.
Sprint Only
Automatic to seek service on the Nationwide Sprint Network. When Sprint service is unavailable, the
device searches for an alternate system.
Call Guard
Your device has two ways of alerting you when you are roaming off the Nationwide Sprint Network: the
onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming by requiring an
extra step before you can place or answer a roaming call. (This additional step is not required when you
make or receive calls while on the Nationwide Sprint Network.)
To turn Call Guard on or off:
1. Press > > Settings > Wireless & networks > Mobile networks
2. Select the Call guard check box to turn on Call Guard; clear the check box to turn off Call guard.
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3A. Sprint Service: The Basics 97