Page 1: User Guide
User Guide HTC Hero™ www.sprint.com ©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 3/31/10...
Page 2 Consejo Para encontrar esta guía para usuarios en español, por favor visita a www.sprint.com y haz clic en Support > Phones & Devices . To find this user guide in Spanish, please visit www.sprint.com and click Support > Phones & Devices .
Page 3: Table Of Contents
Table of Contents Looking for something? If you don’t see it in the headings listed here, try the Index on page 164. Introduction ............i Your Device’s Menu .
Page 4 Using Facebook for HTC Sense and Flickr in People ....... .
Page 5 Section 3: Sprint Service ..........87 3A.
Page 6 4B. Regulatory Notices ............157 Regulatory Agency Identifications .
Page 7: Introduction
4: Play 5: Travel 6: Clean Slate Add to Home 1: Widget 1: Analog Clock 5: Clock 9: Messages 13: Photo Album 17: Search (HTC) 21: Stocks 25: YouTube 2: Program 1: Calculator 5: Camera 9: Facebook 13: Internet 17: Messages...
Page 8 4: Folder 1: New Folder 5: Phones Wallpaper 1: Home 2: Lock screen Notifications Settings 1: Personalize 1: Scenes 2: Home wallpaper 3: Lock screen wallpaper 4: Default ringtone 2: Wireless & networks 1: Airplane mode 2: Wi-Fi 3: Wi-Fi settings 1: Wi-Fi 4: Bluetooth 5: Bluetooth settings...
Page 9 4: Facebook for HTC Sense (if you have logged in to your Facebook account) 1: Account settings 2: Sync Contacts 5: Google (if you have set up a Google Account) 1: Sync Contacts 2: Sync Gmail 6: Twitter (if you have logged in to your Twitter account)
Page 10 5: Hardware information 1: Hardware version 6: Software information 1: Firmware version 5: Software number 7: Legal information 1: HTC legal For most programs or games on the device, pressing 2: MEID 3: Phone number 2: Battery level 3: Battery use...
Page 11: Section 1: Getting Started
Section 1 Getting Started...
Page 12: Setting Up Service
1A. Setting Up Service Setting Up Your Device (page 2) Activating Your Device (page 2) Setting Up Your Voicemail (page 3) Sprint Account Passwords (page 3) Getting Help (page 4) Setting Up Your Device Install the battery: Push the back cover up with your thumb until it disengages from the device and then slide it up to remove.
Page 13: Setting Up Your Voicemail
Do not press while the device is being activated. Pressing Note If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any other phone. Setting Up Your Voicemail Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off.
Page 14: Getting Help
Getting Help Managing Your Account Online: www.sprint.com Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options.
Page 15: Section 2: Your Device
Section 2 Your Device...
Page 16: Device Basics
2A. Device Basics Your Device (page 6) Viewing the Display Screen (page 7) Turning Your Device On and Off (page 10) Battery and Charger (page 11) Getting Around Your Device (page 12) Displaying Your Phone Number (page 13) Making and Answering Calls (page 13) Speed Dialing (page 17) Entering Text (page 17) Home Screen (page 21)
Page 17: Viewing The Display Screen
displays all the information needed to operate your device, such as the call status, the Display Screen People list, the date and time, and the signal and battery strength. allows you to open a list of actions that you can do on the current screen. MENU Key allows you to place or receive calls, answer Call Waiting, use 3-Way Calling, or activate CALL Key...
Page 18: Notifications Panel
Storage card is low on free space Wi-Fi is on and wireless networks are available Data synchronizing – connected to HTC Sync New location detected Signal Strength  (More bars = stronger signal) No Service Device is “roaming” off the...
Page 19: Notification Led
To open the Notifications panel: When a new notification icon displays in the status bar, press and hold the status bar, and then slide your finger downward to open the Notifications panel. Tap a notification to open the related application. If you have several notifications, you can scroll down the screen to view more notifications.
Page 20: Turning Your Device On And Off
Turning Your Device On and Off Turning Your Device On Press Turning Your Device Off Press and hold for about two seconds. When the screen is locked and you press Note unlock the screen first before you press and hold On the Phone options menu, tap Power off .
Page 21: Battery And Charger
Battery and Charger WARNING Use only Sprint-approved or HTC-approved batteries and chargers with your device. The failure to use a Sprint-approved or HTC-approved battery and charger may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
Page 22: Getting Around Your Device
Keeping track of your battery’s charge is important. If your battery level becomes too low, your device automatically turns off, and you will lose any information you were just working on. Always use a Sprint-approved or HTC-approved desktop charger, travel charger, or vehicle power adapter to charge your battery.
Page 23: Displaying Your Phone Number
Pinch The device screen supports multi-touch. On the Home screen, you can “pinch” the screen using two fingers (for example, thumb and index fingers) to switch to thumbnail view and see all the Home screens. For some applications, like Photos or the browser, pinch the screen to zoom in or zoom out when viewing a picture or a Web page.
Page 24: Receiving Calls
Calling a Phone Number in a Text Message While viewing a text message, you can place a call to a number that is in the body of the message. Press , and then tap Tap the message with the phone number, and then tap the phone number. On the Select link screen, tap the number you want to call.
Page 25: Calling Emergency Numbers
Rejecting an Incoming Call Tap Decline or press to reject and send the call to your voicemail. Rejecting a Call and Sending a Text Message You can automatically send a default text message to the caller and reject the incoming voice call.  Press and tap Send message when you have an incoming call to send the text message.
Page 26: In-Call Options
In-Call Options Pressing during a call displays a list of available in-call features. To select an option, tap the option. The following options may be available through the Options menu: Note When the device is completing a call, only the to initiate a three-way call.
Page 27: Speed Dialing
Dialing From the People List Press and tap People . Tap the entry you want to call. Tap Call [Type of Number] . (For example, Call mobile .) Speed Dialing Your device can store up to nine phone numbers in speed dial locations. To assign a speed dial number to a People entry: Press , tap People, and then tap an entry in People.
Page 28 Using the Landscape Onscreen Keyboard When entering text, you can choose to use the landscape orientation of the onscreen keyboard, by turning the device sideways, to use a larger keyboard that lets you type easily using two thumbs. Notes Orientation check box in orientation to automatically change.
Page 29: Adjusting Touch Input Settings
Entering Words with Predictive Text The onscreen keyboard has predictive text to help you type quickly and accurately. Predictive text input is enabled by default, and word suggestions are displayed as you type. To enter a word in predictive mode, do any of the following: If you see the word you want highlighted in green or orange, you can simply tap the space bar to insert the word into your text.
Page 30 Text input lets you set text input options when entering text, calibrate the keyboard, and set a sound or vibration feedback whenever you tap a key. QWERTY ● Prediction : Enable the word prediction feature. ● Spell correction : Correct typographical errors by selecting from a list of possible words that reflect the characters of the keys you have tapped as well as characters of nearby keys.
Page 31: Extended Home Screen
Home Screen The Home screen is the starting point for many applications and functions, and it allows you to add items like application icons, shortcuts, folders, and HTC or Google widgets to give you instant access to information and applications.
Page 32: Customizing The Home Screen
Press and tap In the Add to Home options menu, tap Widget . Select a widget (HTC or Android) to add to the Home screen, and then select a layout to use, when available. Note Most HTC widgets offer various layouts and sizes to fit your needs.
Page 33: Creating And Saving A Custom Scene
To remove a Home screen item: Press and hold the item on the screen you want to remove to activate Edit mode. Note When Edit mode is activated, the item expands and the device vibrates. Drag the icon to the Phone button (The Phone button changes into When the icon and the Remove button turn red, release pressure.
Page 34: Settings
2B. Settings Personalization Settings (page 24) Sound Settings (page 25) Display Settings (page 27) Location Settings (page 28) Messaging Settings (page 29) Airplane Mode (page 30) TTY Use With Sprint Service (page 30) Security Settings (page 31) Data Synchronization Settings (page 32) Social Network Settings (page 33) Application Settings (page 34) Date &...
Page 35: Sound Settings
Sound Settings Phone Ring Tone Select a default ring tone for incoming calls. Selecting the Default Ring Tone Your device provides a variety of ring tones that you can set as the default ring tone of your device. Press > and tap Settings >...
Page 36: Enabling Touch Tones
Silence All The Silence All option allows you to mute all sounds without turning your device off. To activate Silence All: Press the volume button down in standby mode until you see the image below on the screen. The Silence All mode icon ( ) appears on the status bar.
Page 37: Display Settings
Tap Photos to use a picture that you have captured using the camera or copied to your device as a wallpaper. You can crop the picture before setting it as a wallpaper. – or – Tap Android wallpapers or HTC wallpapers to use preset device wallpapers. Tap Save or Set wallpaper . Adjusting the Brightness By default, the screen brightness automatically adjusts depending on the surrounding lighting conditions.
Page 38: Changing The Screen Orientation
Changing the Screen Orientation By default, the screen orientation automatically changes when the device is rotated. To disable automatic screen orientation: Press and tap Settings > Sound & display . > Clear the Orientation check box and press Not all application screens support automatic rotation. Note The screen orientation automatically changes to landscape mode when you turn the device counterclockwise 90 degrees.
Page 39: Messaging Settings
Messaging Settings Your device’s advanced messaging capabilities let you send and receive many different kinds of text messages without placing a voice call. (For more information, see “Accessing Messages” on page 107.) Messaging settings allow you to decide how you would like to be notified of new messages and create your own preset messages.
Page 40: Airplane Mode
Airplane Mode Airplane Mode allows you to use many of your device’s features, such as Albums, camera, and Music, when you are in an airplane or in any other area where making or receiving calls or data is prohibited. When you set your device to Airplane Mode, it cannot send or receive any calls or access online information.
Page 41: Security Settings
To check for phone system software updates manually Press > and then tap Settings > About phone > System updates > HTC software update. On the System software updates screen, tap Check now . Require pattern check box. You will be prompted to >...
Page 42: Resetting Your Device
Resetting Your Device Resetting the device deletes all data, including downloaded applications, and resets the device back to its initial state—the state before you turned on the device for the first time. Important Make sure to back up important data you have on the device before you reset your device. Press >...
Page 43: Synchronizing Exchange Activesync
Logging in to and Synchronizing Your Social Network Accounts If you have set up a Facebook for HTC Sense, Flickr, or Twitter account when you first turn on your device, you can quickly login and synchronize information such as status messages and friends list between your device and your social network accounts on the web.
Page 44: Application Settings
To synchronize your Facebook or Twitter account: Press and tap Settings > Accounts & sync . > Tap Facebook for HTC Sense or Twitter . Tap Sync now . To remove a social network account: Press > and tap Settings > Accounts & sync .
Page 45: Date & Time Settings
Date & Time Settings Setting Local Date, Time Zone, and Time By default, your device automatically uses the network-provided date, time zone, and time. You can set the date, time zone, and time manually. Press > and tap Settings > Date & time . Clear the Automatic check box.
Page 46: History
2C. History Viewing History (page 36) Making a Call From History (page 36) Saving a Number From History (page 37) Prepending a Number From History (page 37) Erasing History (page 37) Viewing History History is a list of phone numbers (or People entries) for calls you placed, accepted, or missed.
Page 47: Saving A Number From History
Saving a Number From History If the phone number of a person who called is not in People, you can choose to save the number after you hang up. Press and tap Call history . > Press and hold the received call and then tap Save to contacts on the options menu. The phone number is automatically added to the Mobile box in the Number section.
Page 48: People
(For more information, see “Email” on page 107 for details.) (For more information, see “HTC Sync” on page 60 for details.) Contacts on your computer (For more information, see “Using Facebook for HTC Sense and Flickr in People” for details.) Facebook To open People: Press and tap People .
Page 49: Using The People Screen
Facebook status, updates, and events, and shows when they upload new photos to Flickr. You need to be logged in to your Facebook account to see the updates and events. (For more information, see “Using Facebook for HTC Sense and Flickr in People” for details.) Call history lists all your dialed numbers and received and missed calls.
Page 50: Your Contacts List
Your Contacts List The All tab of the People screen shows all your contacts, including Google contacts, Exchange ActiveSync contacts, Phone contacts, and Facebook contacts. Note If you signed in to your Google Account and Facebook account when you first set up the device, your contacts from those accounts will appear in the contacts list when you open People.
Page 51: Saving A Phone Number
Saving a Phone Number To save a number from standby mode: Press Enter the phone number by tapping the keys on the keypad. Tap Save to People. (This button appears after tapping six digits.) Tap Create new contact or Save to existing contact . Enter the new contact name and tap Save to save the new entry.
Page 52: Editing An Entry In People
Editing an Entry in People Displaying an Entry in People Press , tap People , and then tap an entry. Adding a Number to an Entry in People Display an entry in People. (See “Displaying an Entry in People” for details.) Scroll down the screen and tap Edit .
Page 53: Finding Entries In People
Adding an Email Address to an Entry Display an entry in People. (See “Displaying an Entry in People” for details.) Scroll down the screen and tap Edit . Under the Email section, tap the box after Enter the email address and tap Save . (Scroll down the screen to see the Save button.) Adding Additional Information to an Entry You can add additional information to an entry in People.
Page 54: Backing Up And Importing Entries In People
Finding Group Entries Press and tap People . Scroll to the Groups tab. Scroll through the group titles. To display entries belonging to a group, tap the group name. To display an entry within the group, tap the entry. To dial the entry’s default phone number, press See “Working with Groups”...
Page 55: Adding Or Removing Entries From A Group
Adding or Removing Entries From a Group Press and tap People > Groups tab. Press and hold a group and tap Edit group . To add entries to the group, tap Add contact to group , tap the entries you want to add, and tap Done . –...
Page 56: Using The Contact Details Screen
Photos shows the contact’s Facebook and Flickr photo albums. For more information, see “Using Facebook for HTC Sense and Flickr in People”. lists all your incoming, outgoing, and missed calls to and from the contact. Tap a list item to Call history call the contact using the displayed number.
Page 57: Using Facebook For Htc Sense And Flickr In People
Using Facebook for HTC Sense and Flickr in People If your contacts have Facebook accounts, you can view their current status and upcoming events and get notifications when they change their profile information. You can also update your own Facebook status. In addition, if your contacts have Flickr accounts, you can see when they add new photos.
Page 58: Using The People Widget
Press > and tap Settings > Accounts & sync . Tap Facebook for HTC Sense or Flickr . Tap Account settings > Update frequency , and then select the time interval. Using the People Widget Put the group of people you contact most right on the Home screen of your device by adding them as the People widget.
Page 59: Getting In Touch With A Contact
Getting In Touch with a Contact Press , and then go to the People widget. Tap a contact’s icon or photo on the widget. The default communication method will be performed. Tap the name of the contact to open the contact details screen for that contact. If you have not set a default communication method, the Select default action screen will open.
Page 60: Calendar And Tools
Calculator (page 54) Clock (page 55) Quickoffice (page 58) PDF Viewer (page 59) HTC Sync (page 60) Updating Your Device (page 63) Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your device’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, and Outlook calendar.
Page 61: Event Alert Menu
Set the event reminder time. Note You can add another reminder time in a Google Calendar event. Press another reminder. If the event occurs on a regular basis, tap the Repetition box and then choose how often the event occurs. Scroll to the bottom of the screen and then tap Save .
Page 62: Viewing Events
To view, dismiss, or snooze the reminder: Press the status bar, and then slide your finger down the screen to open the Notifications panel. Tap the upcoming event name to display the event. Note If you have other pending event reminders, these events will also appear on the screen. Do one of the following: Tap Snooze all to snooze all event reminders for five minutes.
Page 63 Week View Week view displays a chart of the events of one week. When in Week view: You can press and hold on a time slot to create a new event at that time. Tap an event to view its details. Slide left or right across the screen to view earlier or later weeks.
Page 64: Erasing Events
Settings > Accounts & sync > Exchange ActiveSync . Synchronizing Outlook Calendar See HTC Sync in this chapter for details. Sending a vCalendar You can send a calendar event as a vCalendar to someone’s phone or your computer using Bluetooth. ...
Page 65: Desk Clock
There’s also an alarm clock, stopwatch, and countdown timer. To open the Clock application: Press and then tap the HTC Clock widget on the Home screen. – or – Press and tap >...
Page 66: World Clock
To set the time zone, date, and time on your device manually, you need to turn off auto time synchronization first. Press and then tap the HTC Clock widget on the Home screen. Tap the World Clock tab. Press MENU and then tap Local time settings to open the Date & time settings screen.
Page 67: Alarm Clock
Tap the Use 24-hour format check box to switch between using a 12-hour or a 24-hour time format. Tap Select date format then select how you want dates to be displayed. (The selected date format also applies to the date displayed in the alarm clock.) Alarm Clock Your device comes with a built-in alarm clock that has multiple alarm capabilities.
Page 68: Quickoffice
Quickoffice Quickoffice lets you view Microsoft Office Word, Microsoft Office Excel, and Microsoft PowerPoint files on your device. Quickoffice supports viewing of Microsoft Office 2003 and 2007 Word (.doc), Excel (.xls), PowerPoint (.ppt) and text (.txt) files. Viewing documents, presentations and spreadsheets Make sure you have copied the files to the device’s microSD card before you open Quickoffice.
Page 69: Pdf Viewer
PDF Viewer Use PDF Viewer to view PDF files that you have copied to the device’s microSD card. Viewing a PDF file Press and tap > PDF Viewer On the Open file screen, tap the file you want to view. Slide your finger on the screen to pan or go through the pages of the PDF file.
Page 70: Htc Sync
Here’s what you’ll need to do to install, set up, and use HTC Sync on your computer: Use the HTC Sync installer that’s in the supplied microSD card to install. For the steps on how to install, see “Installing HTC Sync From the microSD Card.”...
Page 71: Setting Up Synchronization
Then tap the status that shows Select to change USB connection type . On the Connect to PC screen in your device, tap HTC Sync and then tap Done . Your device attempts to find HTC Sync on your computer. Wait for a few seconds for the process to finish. Note If your device displays a message indicating that it’s unable to find HTC Sync, try disconnecting and...
Page 72: Downloading The Latest Htc Sync Upgrade
Sync upgrade so you can download and install it on your computer. After installing the latest upgrade, set up HTC Sync again to recognize and sync with your device. Follow the steps in “Setting up HTC Sync to Recognize Your Device” and “Setting up Synchronization.”...
Page 73: Installing Apps From Your Computer To Your Device
Installing Apps From Your Computer to Your Device If you have applications (.apk files) on your computer, you can use HTC Sync to install them to your device. We strongly recommend you install only applications that you trust. On your device, press >...
Page 74: Voice Services
2F. Voice Services Automatic Speech Recognition (ASR) (page 64) Managing Voice Memos (page 65) Automatic Speech Recognition (ASR) You can use your device’s built-in automatic speech recognition (ASR) software to dial a phone number in People or to launch device functions. All you have to do is to talk into the device, and ASR will recognize your voice and complete tasks by itself.
Page 75: Managing Voice Memos
Opening Applications With ASR You can jump directly to many applications by saying “Open” followed by the application name. Press and hold Wait until you hear a tone and the word “Listening...” appears on the screen. Say “Open [application name]” to open an application in your device. Tap YES to confirm or CANCEL to cancel the command;...
Page 76: Renaming Voice Memos
Renaming Voice Memos Press and tap > Voice Recorder On the Voice Recorder screen, tap On the All recordings screen, press and hold the voice memo you want to rename, and then tap Rename on the options menu. Enter the new name and tap Save . Erasing Voice Memos Press and tap...
Page 77: Microsd Card
2G. microSD Card Your Device’s microSD Card (page 67) Using the Device’s microSD Card as a USB Drive (page 68) Your Device’s microSD Card The microSD Card Your device is equipped with a 2 GB microSD available memory space. It allows you to store images, videos, music, documents, and voice data in your device.
Page 78: Viewing The Microsd Card Memory
Viewing the microSD Card Memory With the microSD card inserted, press (The total and available memory space will be displayed.) Formatting the microSD Card Formatting a microSD card permanently removes all files stored on the card. With the microSD card inserted, press card >...
Page 79: Camera And Multimedia
2H. Camera and Multimedia Taking Pictures and Shooting Videos (page 69) Viewing Pictures and Videos Using Photos (page 73) Listening to Music (page 79) Taking Pictures and Shooting Videos You can use the camera or camcorder to take and share pictures and videos. Your device comes with a  5.0 megapixel camera with auto-focus feature that lets you capture sharp pictures and videos.
Page 80: Review Screen
Review Screen After capturing a photo or video, the review screen lets you save, view, send, or delete the picture or video by tapping a button at the bottom of the screen. Go Back to the live camera or Camcorder screen. Delete the captured image or video.
Page 81: Shooting Videos
Taking Pictures Press and then tap Camera . Before taking the photo, you can zoom in first on your subject. For more information, see “Zooming.” Frame your subject on the screen. Hold the device upright when taking portrait shots or hold the device horizontally when taking landscape shots. By doing this, you do not need to rotate the photo after capturing it.
Page 82 Changing Basic Settings On the Viewfinder screen, tap To change basic camera settings, tap one of these icons in the menu panel: Exposure There’s a Brightness bar that allows you to adjust the brightness level. Slide your finger up or down the Brightness bar to increase or decrease brightness.
Page 83: Closing Camera
Select this check box when you want the date and time to be added on Time stamp (photo mode only): captured photos. Select this check box when you want to display a grid on the Viewfinder screen so Grid (photo mode only): you can easily frame and center your subject before taking the photo.
Page 84: Viewing Photos And Videos
When viewing pictures in Photos, scroll up the screen or roll the trackball down to view more albums. Simply tap an album to view the photos or videos in that album. Note Depending on the number of pictures stored on the microSD card, it may take a while for Photos to load all your photos on the screen.
Page 85: Watching Video
Zooming In or Out on a Photo There are two ways you can zoom in or out of a photo: Tap the screen twice quickly to zoom in, then tap the screen twice quickly again to zoom out. – or – You can also use pinch zooming.
Page 86: Working With Photos
Viewing Photos on Flickr You need to be logged in to your Flickr account to view Flickr photos. Press and tap > Photos Tap the Flickr tab. You may be asked to give authorization for the application to connect to the Flickr website. If this happens, you need to give authorization to access your Flickr account.
Page 87: Sharing Photos And Videos
Press and tap > Photos Tap the album where the photos you want to share are in. and then on the Share options menu, tap Facebook for HTC Sense . , tap More > Crop 2H. Camera and Multimedia , and follow the...
Page 88 Add a description for the photos and then tap Upload . Note If you are not logged in to your Flickr account, you will be prompted to do so and download the HTC Flickr Downloader application. Follow screen instructions to proceed.
Page 89: Playing Music
Listening to Music Enjoy listening to songs and music on your device using the Music application. You need to copy music files to your storage card first to use the Music application to play music. To find out how to copy files to the storage card, see “Using the Device’s microSD Card as a USB Drive”...
Page 90: Browsing Music In The Library
Browsing Music in the Library at the bottom-left corner of the Playback screen or the Now playing list screen to go to the Library. In the Library, your music is organized into different categories such as Albums, Artists, Genres, Composers, and more.
Page 91: Managing Your Playlists
Managing Your Playlists After creating a playlist, you can add more songs to it, rearrange their order, and more. To add songs to a playlist: In the Library, tap or slide your finger on the bottom row to go to the Playlists category. Tap a playlist to open it.
Page 92: Sending Music Using Bluetooth
To check if the song was added as a ring tone: From the Home screen, press On the Settings screen, tap Sound & display > Phone ringtone . The song should be listed as an option. Sending Music Using Bluetooth You can select a song from the Music application’s Library and send it to someone’s phone or your computer using Bluetooth.
Page 93: Bluetooth
2I. Bluetooth Turning Bluetooth On or Off (page 83) Changing the Device Name (page 83) Connecting a Bluetooth Headset or Car Kit (page 83) Reconnecting a Headset or Car Kit (page 84) Disconnecting or Unpairing From a Bluetooth Device (page 84) Sending and Receiving Information Using Bluetooth (page 84) Adding the Bluetooth Received Folder to the Home Screen (page 86) Using Bluetooth...
Page 94: Disconnecting Or Unpairing From A Bluetooth Device
Tap Scan for devices . Your device will start to scan for Bluetooth devices within range. When you see the name of your headset displayed in the Bluetooth devices section, tap the name.  Your device then automatically tries to pair with the headset. If automatic pairing fails, enter the passcode supplied with your headset.
Page 95 Sending Information From Your Device to Another Device You can send the following types of information, depending on the device you are sending to: Images and videos Calendar events Contacts Audio files Set the receiving device to discoverable mode. You may also need to set it to “Receive Beams” or “Receive Files.”...
Page 96: Adding The Bluetooth Received Folder To The Home Screen
Receiving Information From Another Device Your device is capable of receiving a wide variety of file types with Bluetooth, including photos, music tracks, and documents such as PDFs. To receive files from another device, you need to have a microSD card installed in your device. Press >...
Page 97: Section 3: Sprint Service
Section 3 Sprint Service...
Page 98: Sprint Service: The Basics
3A. Sprint Service: The Basics Voicemail (page 88) Text Messaging (SMS) and Picture Messaging (MMS) (page 90) Caller ID (page 95) Call Waiting (page 96) Making a 3-Way Call (page 96) Call Forwarding (page 96) Roaming (page 97) Voicemail Setting Up Your Voicemail Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off.
Page 99: Retrieving Your Voicemail Messages
Note When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your wireless phone number. When your voicemail answers, press apply when you access voicemail while roaming off the Nationwide Sprint Network.
Page 100: Text Messaging (Sms) And Picture Messaging (Mms)
Text Messaging (SMS) and Picture Messaging (MMS) With Text Messaging (SMS), you can send and receive instant text messages between your wireless device and another messaging-ready phone. In addition, Text Messaging includes a variety of preset messages, such as “I’m running late, I’m on my way,” that make composing messages fast and easy.
Page 101: Preset Messages
Preset Messages Preset messages make it easy to compose text messages. To add or edit preset messages: Press and tap > Messages. On the All messages screen, tap New message . The Compose screen opens. Fill in one or more recipients. You can: Enter phone numbers directly in the To field.
Page 102: New Messages Notification
Appointment (vCalendar) . Select the calendar event you want to attach. . Opens the Edit slideshow screen. Tap Add slide to create a new slide. Tap the created slide Slideshow (for example, Slide 1), tap Insert picture , and then select the picture you want to add to the slide. You can also navigate to the text box and enter a caption for the picture.
Page 103: Managing Message Conversations
To open the message, press and hold the status bar, and then slide the status bar down to open the Notifications panel. Tap the new message to open and read it. For information on reading and replying to messages see “Managing Message Conversations” in this chapter. Managing Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the All messages screen.
Page 104: Setting Text And Picture Message Options
To protect a message from deletion: You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. Press and tap > Messages. On the All messages screen, tap a message thread. Press and hold the message that you want to lock Tap Lock message on the options menu....
Page 105: Adding The Messages Widget
MMS settings Auto-retrieve: Select this option to automatically retrieve all your picture messages completely. When selected, the picture message header plus the message body and attachments will automatically download to your device. If you clear this check box, only the picture message header will be retrieved and shown in your All messages screen.
Page 106: Call Waiting
Call Waiting When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your device’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available and you are in digital mode).
Page 107: Roaming
Roaming Roaming Icon Your display screen always lets you know when you’re off the Nationwide Sprint Network. Anytime you are roaming, the device displays the roaming icon ( Remember, when you are using your device off the Nationwide Sprint Network, always dial numbers using 11 digits (1 + area code + number).
Page 108: Data Roam Guard
Note Your device’s Call Guard is turned off by default. Voice dialing and speed dialing are not available when you are roaming with Call Guard enabled. To place roaming calls with Call Guard on: On the Phone screen, dial 1 + area code + the seven-digit number and tap Select Roam Call .
Page 109: Web And Data Services
3B. Web and Data Services Ways of Connecting to the Internet (page 99) Connecting Using Wi-Fi (page 99) Getting Started With Data Services (page 100) Using the Device’s Web Browser (page 103) Accessing Messages (page 107) Google Talk (page 116) Accessing Sprint Instant Messaging (page 120) Downloading Applications and Games From Android Market (page 121) Peep (page 123)
Page 110: Checking The Wireless Network Status
When your device is connected to a wireless network, the Wi-Fi icon ( tells you the approximate signal strength (number of bands that light up). If Network notification in Wi-Fi settings is enabled, this icon ( wireless network within range. Note The next time your device connects to a previously accessed secured wireless network, you will not be prompted to enter the WEP key again, unless you reset your device to its factory default settings.
Page 111: Launching A Web Connection
Finding Your User Name If you aren’t sure what your user name is, you can easily find it on your device. Press , tap Settings > About phone > Network > Current username . > Updating Your User Name If you choose to change your user name and select a new one online, you must then update the user name on your device.
Page 112: Connecting To A Virtual Private Network (Vpn)
Connecting to a Virtual Private Network (VPN) From your device, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Preparing Your Device for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network.
Page 113: Using The Device's Web Browser
Using the Device’s Web Browser Open the browser to start surfing the Web. The browser is fully optimized and comes with advanced features that let you enjoy Internet browsing on your device. Opening the Browser Press and tap Internet – or – Press and tap >...
Page 114: Opening A New Browser Window
Setting Your Home Page With the browser open, press In the Set home page screen, select the home page you want to use. to set the SprintWeb Use default Use current to set the current Web page you are browsing as your home page. Set home page to enter the URL of the website you want to use as your home page.
Page 115: Finding Text In A Web Page
Switching Between Browser Windows On the browser screen, press Select the browser window you want to view by sliding your finger on the screen from right to left. Tap the browser window to open it in full-screen mode. Finding Text In a Web Page While viewing a Web page, press Enter the search item.
Page 116: Downloading Applications From The Web
Downloading Applications From the Web Before you can download applications from the Web, you must first enable downloading from the device settings. Press and tap Settings > Applications . > Select the Unknown sources check box. When the Attention dialog box opens, tap OK . Note All downloaded applications are saved to the microSD card.
Page 117: Accessing Messages
To view a page that you often visit: On the browser screen, press On the Most Visited tab , navigate to the page you want to view, and then tap the page. To clear the list of most visited pages: On the browser screen, press On the Most Visited tab , press...
Page 118 To view your email inbox: Press and tap > Mail Tap a tab at the bottom of the screen to filter the inbox. Tap to view a different email account or add a new email account. Inbox filter tabs: Displays email messages as individual items. Received: Conversations: Displays messages as conversations, grouped according to the subject line.
Page 119 To delete an email message: On the email account Inbox, press and hold the message you want to delete. On the options menu, tap Delete . To delete multiple email messages: On the email account Inbox, press Select the messages you want to delete, and then tap Delete . Adding a Microsoft Exchange ActiveSync Account If you synchronize your device with your work Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account.
Page 120 To set the priority for an email message: You can set the priority for an email message you send with your Exchange ActiveSync account. While composing the message, press Tap Priority . Select the priority for the message. If you selected High or Low priority, the priority appears below the subject line of the message. Creating Another Email Account If you are in the Inbox of an email account, press Composing and Sending Email...
Page 121 For an Exchange ActiveSync account, you can flag email messages to help you keep track of them.  To mark an email message while viewing it, tap the white flag ( The flag turns red ( ) when you mark the message. Editing Email Account Settings Press and tap...
Page 122 Displays the folder name (or Label) and number of unread email messages. Checked email. Select one or more emails to apply an action. Batch operations need to be selected.  (See Changing Gmail Settings for details.) The Google Account you are currently viewing. To view another account, see the next section. Unread messages are displayed in bold.
Page 123 After composing your email, tap Send . Note While composing the email, tap Save as draft draft email messages, in the Inbox, press To add a signature to an email message: In the Inbox, press and tap Settings > Signature . Enter your signature in the text box and tap OK .
Page 124 To manage the email message or conversation, do any of the following: Tap Archive to remove the conversation from your Inbox while still keeping it stored in your  Google Account. Note To display your archived messages, in the Inbox, press Tap Delete to delete the conversation from your Google Account.
Page 125 To star a message: You can star an important message so that you can easily find it again. Conversations with starred messages are displayed with a star in your Inbox and other conversation lists. To view just conversations with starred messages, see “To view conversations by label” later. Do one of the following: While reading a message, touch the star in its header.
Page 126: Google Talk
Changing Gmail Settings Press and tap > Gmail In the Inbox, press and then tap Settings . Set the following options: Signature : Tap to enter a signature that is appended at the end of your email messages. : Select the check box to show a confirmation box when you delete a conversation. Confirm delete : Select the check box to show the batch operations feature.
Page 127: Chatting With Friends
Chatting with Friends To start a chat: Tap a friend in the Friends list. – or – Navigate to a friend using the trackball and press the trackball. Chat with your friend by entering text using the onscreen keyboard. To insert a smiley, press and tap After entering your message, tap Send .
Page 128: Managing Your Friends List
To change your picture: In your Friends list, tap the picture to the left of your status message. In the Select an album screen, tap the album where the picture you want to use is located. Tap the picture you want to use. Drag the green box to select the portion of the picture to crop, and then tap Save .
Page 129: Changing Google Talk Settings
To make a friend popular: In the Friends list, press and hold a friend’s name. Note If you cannot see the friend, press In the options menu, tap Always show friend . To block a friend: You can block a friend from sending you messages. When blocked, your friend is also removed from your Friends list.
Page 130: Accessing Sprint Instant Messaging
Accessing Sprint Instant Messaging Sprint provides you with access to popular instant messaging (IM) communities, including AOL ® Messenger , MSN Messenger, and Yahoo! To launch Sprint Instant Messaging, press Tap a community: AIM , Windows Live Messenger , or Yahoo! Messenger . Enter the required sign-in information for the selected community, such as user name or password, and then tap Sign In .
Page 131: Downloading Applications And Games From Android Market
Downloading Applications and Games From Android Market Android Market™ is the place to go to find new apps for your device. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games. When you find an app you want, you can easily download and install it on your device with just a few taps of your finger.
Page 132: Requesting A Refund For An Application
If you selected a paid application, after tapping OK , you’re redirected to the Google Checkout screen to pay for the application before it’s downloaded to your device. WARNING Read it carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data.
Page 133: Opening Peep
Getting Help If you ever need help or have questions about Android Market, press browser will take you to the Android Market Help Web page. Peep Peep™ is a Twitter client that lets you enjoy “tweeting’’ on your device. Send out tweets, read and receive tweets from people, search for new Twitter users to follow, all from your device.
Page 134: Searching For Twitter Users To Follow
Sending a Tweet On the All Tweets tab, tap the “What’s happening?” text box. Enter your tweet and then tap Update . Tap to post a picture from Albums or camera to your default photo hosting site and add the link to the picture into the tweet.
Page 135: Setting Peep Options
Setting Peep Options On the All Tweets tab, press , and then tap More > Settings . You can set these options: Account settings: Sign out of your Twitter account. General settings: Choose whether to show the screen name or the real name of the people you follow. Send &...
Page 136: Setting Stock Information Update Frequency
Adding a Stock Quote or Stock Market Index On the Stocks screen, tap Enter the stock quote or stock market index on the text box and tap On the results list, tap the stock quote or stock market index you want to add. Changing the List Order On the stocks screen, press Press and hold...
Page 137: Weather
HTC Clock widget of your Home screen. Note Turn location services on your device so that you’ll be able to check your current location’s weather on the HTC Clock widget, Weather application, and the Weather widget. Press then select the...
Page 138: Changing Weather Options
Changing Weather Options On the Weather screen, press Select the options you want: Select the Update automatically check box to automatically download weather updates after a period of time. To set an auto update schedule, tap Update frequency and choose a schedule. Tap Temperature scale to choose whether to display weather in Celsius or Fahrenheit .
Page 139: Entertainment: Tv And Music
3C. Entertainment: TV and Music TV (page 129) Music - MP3 Store (page 131) Streaming Music (page 131) YouTube (page 132) NASCAR Sprint Cup Mobile (page 133) Sprint TV gives you the ability to listen to audio clips and to view video clips right from your device’s display. Watch live TV and catch up on episodes of your favorite shows –...
Page 140 While you are playing a clip, you can roll the trackball up or down to surf to a different channel. You will see a small pop-up screen that tells you which channel you are watching as well as other channels that you have access to. Use the trackball to scroll through the channels.
Page 141: Music - Mp3 Store
Music - MP3 Store MP3 Store provides you with one-touch access to digital music from www.amazon.com . Amazon has more than 6 million DRM-free MP3 tracks you can purchase and download to your device. Important You can download MP3s only by using a Wi-Fi connection. You can browse and preview songs using a data connection.
Page 142: Opening Youtube
YouTube YouTube is an online video streaming service that allows you to view videos that have been uploaded by YouTube members. Note You do not need a YouTube account to browse and view videos. However, to use all the features of YouTube (such as viewing “My account”), you must create a YouTube account from your computer and sign in to that account from your device.
Page 143: Capturing A Video And Sharing It On Youtube
To clear the search history: On the YouTube screen, press Tap Clear search history and tap OK when prompted. Sharing Videos You can share a video by sending its link to your contacts. While viewing videos in a list, press and hold the video, and then tap Share on the options menu. –...
Page 144: Using Nascar Sprint Cup Mobile For The First Time
Delivers race and qualifying results including NASCAR Sprint Cup Series points standings and season statistics Offers video on demand from NASCAR.COM, SPEED programming and more Note While using this program, incoming calls may go directly to voicemail. Using NASCAR Sprint Cup Mobile for the First Time When you open NASCAR Sprint Cup Mobile for the first time, it will prompt you to specify your favorite NASCAR driver.
Page 145: The Menu Bar
The Menu Bar Press to display the Menu Bar and access more features of the NASCAR Sprint Cup Mobile. Menu Bar Navigating the Menu Bar Drag your finger left or right across the Menu Bar to scroll through the available feature. Tap an icon to select it and display the corresponding information.
Page 146: Gps Navigation
3D. GPS Navigation GPS Services (page 136) Sprint Navigation (page 136) Google Maps (page 137) Google Latitude (page 141) Footprints (page 144) GPS Services Your device’s built-in GPS capability gives you access to a number of location-based services, including , Google Maps, and Footprints . Sprint Navigation Activating Location Mode Before using any of the location-based services, you must turn on your device’s location mode.
Page 147: Opening Google Maps
Google Maps Google Maps lets you track your current location, view real-time traffic situations, and receive detailed directions to your destination. It also provides a search tool where you can locate places of interest or an address on a vector or aerial map, or view locations in street level. Note You need an active data or Wi-Fi connection to use Google Maps.
Page 148: Viewing Map Layers
To navigate in Street View, do any of the following: Swipe your finger on the screen or roll the trackball to pan up or down or to look in other directions. Tap the displayed arrows to move up and down the street. Press to select from other navigation options.
Page 149: Searching For Places Of Interest
Google Maps uses the same satellite data as Google Earth™. Satellite images are not real-time. Satellite: Google Earth acquires the best imagery available, most of which is approximately one to three years old. When you have joined Latitude, you can view your friends’ locations as a layer on the map. For Latitude: information, see “Google Latitude”...
Page 150: Getting Directions
. The search results are displayed on the map. to go to the next search item on the map if there are multiple search results. to show the search results as a list. Tap the callout to show the Address , Details (if available), and Reviews (if available) for the search item. Getting Directions Use Google Maps to get detailed directions to your destination.
Page 151: Google Latitude
Tap Go . The directions to your destination appears in a list. Tap a direction instruction on the list to show the map. When you are finished viewing or following the directions, press map. Your destination is automatically saved in the Google Maps history. Google Latitude Google Latitude™...
Page 152: Accepting An Invitation
If your friends already use Latitude, they receive an email request and a notification on Latitude. If they have not yet joined Latitude, they receive an email request that tells them to sign in to Latitude with their Google account. Accepting an Invitation When you get a sharing request from a friend, you can: .
Page 153: Changing Privacy Settings
Connecting with Your Friends Tap a friend’s contact details balloon in map view or tap a friend in list view to open the friend’s profile. In the profile screen, you can communicate with your friend and set privacy options. : Find a friend’s location on the map. Show on map : Send an instant message.
Page 154: Footprints
Footprints Footprints™ provides an easy way to record favorite places and revisit those places. A footprint consists of a photo you take of a location such as a restaurant or sightseeing destination stored together with a precise GPS position and other information about that location such as the street address and phone number. The next time you want to visit the same place, simply access the footprint.
Page 155: Exporting Your Footprints
Editing or Deleting a Footprint On a category screen, press and hold the Footprint you want to edit or delete, and then tap Edit or Delete on the options menu. Exporting your Footprints You can back up footprints by exporting them to a storage card. You can also open exported footprints files in other applications such as Google Earth on your PC.
Page 157: Section 4: Safety And Warranty Information
Section 4 Safety and Warranty Information...
Page 158: Important Safety Information
This product should be operated only with the following designated power supply unit(s): AC Adapter: HTC, Model TC P300 Handle battery packs carefully . This product contains a Li-ion battery. There is a risk of fire and burns if the battery pack is handled improperly.
Page 159: Safety Precautions For Direct Sunlight
Note This product should be operated only with the following designated Battery Pack: HTC, Model RHOD160 Take extra precautions Keep the battery or device dry and away from water or any liquid as it may cause a short circuit.
Page 160: Interference With Medical Equipment Functions
Prevention of Hearing Loss CAUTION: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time. Road Safety Vehicle drivers in motion are not permitted to use telephony services with handheld devices, except in the case of emergency.
Page 161: General Precautions
General Precautions Avoid applying excessive pressure to the device to prevent damaging them and remove the device from your pants’ pocket before sitting down. It is also recommended that you store the device in a protective case and only use the device stylus or your finger when interacting with the touch screen.
Page 162: Additional Safety Information
Avoid unstable mounting . Do not place the product with an unstable base. Use product with approved equipment options identified as suitable for use with your equipment. Adjust the volume . Turn down the volume before using headphones or other audio devices. Cleaning .
Page 163: When Using Your Device Near Other Electronic Devices
When Using Your Device Near Other Electronic Devices Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Most modern electronic equipment is shielded from RF energy. However, certain electronic equipment may not be shielded against the RF signals from your wireless device;...
Page 164: Antenna Safety
Potentially Explosive Atmospheres Turn your device OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gas stations;...
Page 165: Battery Safety
Battery Safety Your device uses a removable and rechargeable lithium ion battery. Please contact customer service for assistance should you need a replacement battery. Only use the battery and charger approved by the manufacturer. Only use the battery for its original purpose. Try to keep batteries in a temperature between 41°F (5°C) and 95°F (35°C).
Page 166 Never allow any liquids or water to spill on an AC phone charger when it is connected to an AC power source. Always use the authorized Sprint AC phone charger to avoid any risk of bodily injury or damage to your cellular phone or battery.
Page 167: Regulatory Notices
4B. Regulatory Notices Regulatory Agency Identifications (page 157) Federal Communication Commission Interference Statement (page 157) SAR Information (page 158) Telecommunications & Internet Association (TIA) Safety Information (page 159) WEEE Notice (page 159) RoHS Compliance (page 159) This section provides more safety information and regulation statement for using your device. Regulatory Agency Identifications For regulatory identification purposes, your product is assigned a model number of HERO200.
Page 168: Sar Information
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the HTC Corporation accessories supplied or designated for this product. Use of other accessories may not ensure compliance with the FCC RF exposure guidelines.
Page 169: Telecommunications & Internet Association (Tia) Safety Information
Telecommunications & Internet Association (TIA) Safety Information Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
Page 170: Manufacturer's Warranty
Manufacturer’s Warranty 12 Month Limited Warranty HTC Corporation (the Company) warrants to the original retail purchaser of this HTC handheld portable cellular telephone, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product failure within the first twelve (12) month period from the date of purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at the Company’s option, without charge for parts or labor directly related to the defect(s).
Page 171: Privacy Restrictions
Before sending your wireless device to HTC Corporation for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service.
Page 172: Weather Disclaimer
Without limiting the foregoing, it is further understood that HTC and its Providers are not responsible for Your use or misuse of the Weather Information, Data or Documentation or the results from such use. HTC and its Providers make no express or implied warranties, guarantees or affirmations that weather information will...
Page 173: Copyright, Trademark, And Proprietary Notices
©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. HTC, the HTC logo, HTC Innovation, ExtUSB, HTC Hero, HTC Sense, HTC Peep, Footprints, HTC Sync, and HTC Care are trademarks or service marks of HTC Corporation.
Page 174: Index
Saving a Number 37 Home Screen 21 Customizing 22 Extended 21 HTC Sync 60 Importing Entries 44 In-Call Options 16 Installing HTC Sync 60 Instant Messaging 120 Internet see Web Key Functions 6 Location Settings 28 Making Calls 13 Calling a phone number in a text message 14...
Page 175 NASCAR Sprint Cup Mobile 133 Navigation, GPS 136 Notifications Panel 8 Onscreen Keyboard 17 Compact QWERTY 18 Phone keypad 18 QWERTY 18 PDF Viewer 59 Peep 123 People 17, 38 Adding a Number 42 Adding an Entry 40 Assigning a Picture 42 Assigning Ringers 42 Contact Details Screen 46 Editing 42...

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Hero android 2.1 Hero sprint

HTC Hero User Manual

Introduction

Your Device's Menu

Section 1: Getting Started

Section 2: Your Device

Section 3: Sprint Service

Section 4: Safety and Warranty Information

Index

Quick Links

User Guide

Need help?

Questions and answers

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Summary of Contents for HTC Hero