HTC Dash Getting Started Manual page 82

Viewing and replying to messages
To read an incoming message:
By default, each email received in the inbox on your device
contains only the first few kilobytes of the message. When
you open an email, it displays only the headers and part of
the message. You must download the whole email to view the
complete content. To download a complete email message,
open the email and then do one of the following:
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Notes:
To download an attachment:
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76 Section 7: Exchanging Messages
In the message list, select a message then tap Menu >
Download Message.
—or—
Open a message. Scroll down to the end of the message
then tap Get entire message and any attachments
(POP3 email account) or tap Get the rest of this
message (IMAP4 and Outlook email accounts).
The Fetch Mail feature, which is available for POP3 and
IMAP4 Internet email accounts, downloads an entire email
without the need for you to perform a full synchronization.
This limits the download to just the email message that you
want and helps save data cost.
Fetch Mail is also available for Outlook Email.
Download may take some time, depending on the speed
of your Internet connection, size of the whole email, and
whether file attachments are automatically downloaded.
POP3 email account: File attachments of a POP3
Internet email account are automatically downloaded
when you download a complete email message.
IMAP4 and Outlook email accounts: File attachments
appear below the subject of an email message. Tapping
an attachment opens the attachment if it has been
fully downloaded or marks it for download the next
time you send and receive email.