HP GbE2 User Manual page 64

Table 19 Troubleshooting: Using a TFTP server
Problem
While using TFTP to download firmware,
the GbE2 Interconnect Switch fails to
connect to the TFTP server, or after
connection the download fails.
While using TFTP to download or upload
a configuration file, the GbE2
Interconnect Switch fails to connect to
the TFTP server, or after connection the
download or upload fails.
Possible cause
The TFTP server is not available to
connect to or there is connectivity failure
between the switch and TFTP server.
The firmware file is not found on the
TFTP server. The file name could be
wrong.
The TFTP server was started with a
configured directory.
The TFTP server is not available to
connect or there is a connectivity failure
between the GbE2 Interconnect Switch
and the TFTP server.
The configuration file is not found on the
TFTP server. The file name could be
wrong.
The TFTP server was started with a
configured directory.
Possible solution
Make sure that the IP address of the
TFTP server is correct.
Make sure that the TFTP server exists
on the same network and VLAN as
the GbE2 Interconnect Switch.
Make sure that you can ping the
TFTP server from the GbE2
Interconnect Switch and vice versa.
Make sure that a valid firmware file
exists on the TFTP server to
download to the GbE2 Interconnect
Switch.
On the GbE2 Interconnect Switch,
check the file name you configured
to download.
The GbE2 Interconnect Switch must be
configured using the full path name, if it
is not in the directory specified in the
TFTP server.
Make sure that the TFTP server exists
on the same network or VLAN as
that of the switch.
Make sure that you can ping the
TFTP server from the switch and vice
versa.
Make sure that the IP address of the
TFTP server is correct.
Make sure that a valid configuration
file exists on the TFTP server to
download to the GbE2 Interconnect
Switch.
On the GbE2 Interconnect Switch,
check the file name you configured
to download or upload.
The GbE2 Interconnect Switch must be
configured using the full path name, if it
is not in the directory specified in the
TFTP server.
Troubleshooting 64