HP GbE2 User Manual page 62

Table 17 Troubleshooting: Setting up and accessing
Problem
Password is not accepted by the GbE2
Interconnect Switch using the remote
console interface immediately after a
reboot.
Cannot connect to the GbE2
Interconnect Switch console interface
remotely using SSH.
Cannot connect to the GbE2
Interconnect Switch remotely using the
Web interface.
Cannot connect to the GbE2
Interconnect Switch SNMP interface.
Possible cause
The GbE2 Interconnect Switch is still
working on network convergence.
The GbE2 Interconnect Switch IP address
may not be configured or correct.
The setting allowing access to the GbE2
Interconnect Switch using the SSH
interface is disabled.
The management network address/mask
(if used) does not contain the IP address
of your management station.
The GbE2 Interconnect Switch IP address
may not be configured or correct.
Access to the GbE2 Interconnect Switch
using the Web interface is disabled.
The Proxy server settings are configured
on your Internet browser and your proxy
server does not know the GbE2
Interconnect Switch IP address.
The management network address/mask
(if used) does not contain the IP address
of your management station.
The GbE2 Interconnect Switch IP address
may not be configured or correct.
The management network address/mask
(if used) does not contain the IP address
of your management station.
Possible solution
Wait up to 10 seconds, and the
password should be accepted.
From the serial console interface,
make sure that the GbE2
Interconnect Switch IP address is
configured and valid on your
network.
Use the correct IP address to
establish the SSH connection with
the GbE2 Interconnect Switch.
From the serial console interface, make
sure that the SSH interface is enabled
and all its settings are configured
correctly.
From the serial console interface, make
sure that the Management Network
Address/Mask contains the IP address of
your management station.
From the serial console interface,
make sure that the GbE2
Interconnect Switch IP address is
configured and valid on your
network.
Use the correct IP address to
establish the Web connection with
the GbE2 Interconnect Switch.
From the serial console interface, make
sure that the Web interface is enabled.
Disable the manual proxy settings on
your Web browser and let it
automatically find Web servers using the
IP address.
From the serial console interface, make
sure that the Management Network
Address/Mask contains the IP address of
your management station.
From the serial console interface,
make sure that the GbE2
Interconnect Switch IP address is
configured and valid on your
network.
Use the correct IP address to
establish the SNMP connection with
the GbE2 Interconnect Switch.
From the serial console interface, make
sure that the Management Network
Address/Mask contains the IP address of
your management station.
Troubleshooting 62