HIKVISION DS-2CD2012-I User Manual
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HIKVISION DS-2CD2012-I User Manual

Network camera
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Network Camera

User Manual

V4.0.8
Hikvision Digital Technology Co., Ltd.
http://www.hikvision.com

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  • Page 1: Network Camera

    Network Camera User Manual V4.0.8 Hikvision Digital Technology Co., Ltd. http://www.hikvision.com...
  • Page 2 User Manual of Network Camera This manual is applied to the following camera models: Type Model Bullet DS-2CD2012-I Camera III Bullet DS-2CD2212-I, DS-2CD2232-I Camera IV Dome DS-2CD2312-I, DS-2CD2332-I camera V Dome DS-2CD2112-I, DS-2CD2132-I camera VI © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 3 Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.” © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 4: Regulatory Information

    The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 5: Safety Instruction

     If the product does not work properly, please contact your dealer or the nearest service center. Never attempt to disassemble the camera yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 6  While shipping, the camera should be packed in its original packing.  Improper use or replacement of the battery may result in hazard of explosion. Please use the manufacturer recommended battery type. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 7: Table Of Contents

    Configuring UPnP Settings ....................35 ..................35 ONFIGURING IDEO AND UDIO ETTINGS 5.4.1 Configuring Video Settings ....................35 5.4.2 Configuring Audio Settings ....................37 ....................37 ONFIGURING MAGE ARAMETERS 5.5.1 Configuring Display Settings ....................37 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 8 9.4.4 Upgrading the System ......................66 RS-232 S ........................67 ETTINGS RS-485 S ........................68 ETTINGS APPENDIX ............................68 1 SADP S ..................... 68 PPENDIX OFTWARE NTRODUCTION ........................71 PPENDIX APPING © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 9: Chapter 1 System Requirement

    Display: 1024×768 resolution or higher Web Browser: Internet Explorer 6.0 and above version, Apple Safari 5.02 and above version, Mozilla Firefox 3.5 and above version and Google Chrome8 and above versions. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 10: Chapter 2 Network Connection

     Refer to the Figure 2-2 to set the network camera over the LAN via a switch or a router. Connecting Directly Figure 2-1 Connecting via a Switch or a Router Figure 2-2 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 11: Detecting And Changing The Ip Address

     For accessing the network camera from different subnets, please set the gateway for the network camera after you logged in. For detailed information, please refer to Section 5.3.1 Configuring TCP/IP Settings. SADP Interface Figure 2-3 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 12: Setting The Network Camera Over The Wan

    Refer to Section 2.1.2 Detecting and Changing the IP Address for detailed IP address configuration of the camera. Accessing the Camera with Static IP Directly Figure 2-5 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 13: Dynamic Ip Connection

    IP, you need to get a domain name from the DDNS provider (E.g. DynDns.com). Please follow below steps for normal domain name resolution and private domain name resolution to solve the problem.  Normal Domain Name Resolution © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 14 2. Access the network camera through the LAN with a web browser or the client software. 3. Enable DDNS and select IP Server as the protocol type. Refer to Section 5.3.4 Configuring DDNS Settings for detailed configuration. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 15: Chapter 3 Access To The Network Camera

    The default user name is admin, password is 12345. Login Interface Figure 3-1 4. Install the plug-in before viewing the live video and operating the camera. Please follow the installation prompts to install the plug-in. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 16 User Manual of Network Camera Download and Install Plug-in Figure 3-2 Install Plug-in (1) Figure 3-3 Install Plug-in (2) Figure 3-4 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 17: Accessing By Client Software

    You can also download the software from our website www.hikvision.com. Follow the installation prompts to install the client software and WinPcap. The control panel and live view interface of iVMS-4200 are shown as bellow. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 18: Installing Ivms-4500 Software

    You can find the software in the CD in the package, and you can also download the software from our website www.hikvision.com. Note: For detailed information about iVMS-4500 client software, please refer to the user manual of iVMS-4500 software © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 19: Chapter 4 Live View

    Click each tab to enter Live View, Playback, Log and Configuration page respectively. Live View Window: Display the live video. Toolbar: Operations on the live view page, e.g., live view, capture, record, audio on/off, © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 20: Starting Live View

    Start Live View Figure 4-2 Descriptions of the Toolbar Table 4-1 Icon Description Start/Stop live view Manually capture the pictures displayed in live view and then save it as a JPEG file. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 21: Recording And Capturing Pictures Manually

    To realize PTZ control, the camera connected to the network must support the PTZ function or a pan/tilt unit has been installed to the camera. Please properly set the PTZ parameters on RS-485 Settings page referring to Section 9.6 RS-485 Settings. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 22: Ptz Control Panel

    Initialize lens Adjust speed of pan/tilt movements 4.4.2 Setting / Calling a Preset  Setting a Preset: 1. In the PTZ control panel, select a preset number from the preset list. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 23: Configuring Live View Parameters

    You can select the stream type and adjust the image size on the live view page.  Click tab under the menu bar of the live view interface to select the stream type as main stream or sub-stream for live viewing. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 24  Click each tab to set the image size to 4:3, 16:9, original or auto. Note: Please refer to Section 5.4.1 Configuring Video Settings for more detailed settings about video parameters. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 25: Chapter 5 Network Camera Configuration

    HTTP: Allows the same quality as of TCP without setting specific ports for streaming under some network environments. MULTICAST: It’s recommended to select MCAST type when using the Multicast function. For detailed information about Multicast, refer to Section © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 26: Configuring Time Settings

    You can follow the instructions in this section to configure the time synchronization and DST settings. Steps: 1. Enter the Time Settings interface: Configuration > Basic Configuration > System > Time Settings Or Configuration > Advanced Configuration > System > Time Settings © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 27 Interval: The time interval between the two synchronizing actions with NTP server. Time Sync by NTP Server Figure 5-4 Note: If the camera is connected to a public network, you should use a NTP server © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 28: Configuring Network Settings

    TCP/IP settings must be properly configured before you operate the camera over network. Steps: 1. Enter TCP/IP Settings interface: Configuration > Basic Configuration > Network > TCP/IP Or Configuration > Advanced Configuration > Network > TCP/IP © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 29: Configuring Port Settings

    You can set the port No. of the camera, e.g. HTTP port, RTSP port and HTTPS port. Steps: Enter the Port Settings interface: Configuration > Basic Configuration > Network > Port Or Configuration > Advanced Configuration > Network > Port © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 30: Configuring Pppoe Settings

    5.3.4 Configuring DDNS Settings Purpose: If your camera is set to use PPPoE as its default network connection, you can use the Dynamic DNS (DDNS) for network access. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 31 (2) In the Domain text field, enter the domain name obtained from the DynDNS website. (3) Enter the Port of DynDNS server. (4) Enter the User Name and Password registered on the DynDNS website. (5) Click to save the settings. DynDNS Settings Figure 5-12 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 32: Configuring Snmp Settings

    Before setting the SNMP, please download the SNMP software and manage to receive the camera information via SNMP port. By setting the Trap Address, the camera can send the alarm event and exception messages to the surveillance center. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 33 The settings of the SNMP software should be the same as the settings you configure here. 4. Click to save and finish the settings. Note: it will ask for a reboot for the settings to take effect. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 34: Configuring 802.1X Settings

    QoS (Quality of Service) can help solve the network delay and network congestion by configuring the priority of data sending. Steps: Enter the QoS Settings interface: Configuration >Advanced Configuration > Network > QoS © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 35: Configuring Ftp Settings

    When the parent directory is selected, you have the option to use the Device Name, Device Number or Device IP for the name of the directory; and when the Child Directory is selected, you can use the © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 36: Configuring Upnp Settings

    5.4.1 Configuring Video Settings Steps: 1. Enter the Video Settings interface: Configuration >Basic Configuration > Video / Audio > Video Or Configuration > Advanced Configuration > Video / Audio > Video © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 37 When the Stream Type of the camera is main stream, the Video Encoding standard can be set to H.264. When the Stream Type of the camera is sub-stream, the Video Encoding standard can be set to H.264, MJPEG. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 38: Configuring Audio Settings

    The Display parameters vary depending on the camera model. Steps: 1. Enter the Display Settings interface: Configuration > Basic Configuration> Image> Display Settings Or Configuration > Advanced Configuration> Image> Display Settings 2. Set the image parameters of the camera. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 39 BLC area is the area sense the light intensity, Close, Up, Down, Left, Right and Center are selectable. White Balance: Auto white balance 1. /AWB1, Auto white balance 2. /AWB2 and Auto are selectable. Digital Noise Reduction: Close, Normal Mode and Expert Mode are selectable. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 40: Configuring Osd Settings

    4. Select from the drop-down list to set the time format, date format and display mode. 5. You can use the mouse to click and drag the text frame in the live view window to adjust the OSD position. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 41: Configuring Text Overlay Settings

    4. Use the mouse to click and drag the red text frame in the live view window to adjust the text overlay position. 5. Click Note: There are up to 4 text overlays configurable. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 42: Configuring Privacy Mask

    Steps: 1. Enter the Privacy Mask Settings interface: Configuration > Advanced Configuration> Image > Privacy Mask 2. Check the checkbox of Enable Privacy Mask to enable this function. 3. Click © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 43: Configuring And Handling Alarms

    5.6.1 Configuring Motion Detection Purpose: Motion detection is a feature which can take alarm response actions and record the video for the motion occurred in the surveillance scene. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 44 Note: You can click to clear all of the areas. (5) Move the slider to set the sensitivity of the detection. 2. Set the Arming Schedule for Motion Detection. Steps: © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 45 The time of each period can’t be overlapped. Up to 4 periods can be configured for each day. Arming Time Schedule Figure 5-28 3. Set the Alarm Actions for Motion Detection. Purpose: © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 46: Configuring Tamper-Proof Alarm

    Trigger one or more external alarm outputs when an event occurs. Note: To trigger an alarm output when an event occurs, please refer to Section 6.6.5 to set the related parameters. 5.6.2 Configuring Tamper-proof Alarm Purpose: © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 47 Audible warning, notify surveillance center, send email and trigger alarm output are selectable. Please refer to Step 3 Set the Alarm Actions for Motion Detection in Section 6.6.1. 6. Click to save the settings. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 48: Configuring Video Loss Alarm

    Audible warning, notify surveillance center, send email and trigger alarm output are selectable. Please Step 3 Set the Alarm Actions for Motion Detection in Section 6.6.1. 5. Click to save the settings. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 49: Configuring External Alarm Input

    Check the relative checkbox and select the No. to enable Preset Calling, Patrol Calling or Pattern Calling. 6. You can copy your settings to other alarm inputs. 7. Click to save the settings. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 50: Configuring Alarm Output

    Refer to Step 2 Set the Arming Schedule for Motion Detection in Section 6.6.1. 5. You can copy the settings to other alarm outputs. 6. Click to save the settings. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 51: Handling Exception

    2. Check the checkbox to set the actions taken for the Exception alarm. Refer to Step 3 Set the Alarm Actions Taken for Motion Detection in Section 6.6.1. Exception Settings Figure 5-35 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 52: Configuring Email Settings

    Configuration > Advanced Configuration > Events > Email Email Settings Figure 5-36 3. Configure the following settings: Sender: The name of the email sender. Sender’s Address: The email address of the sender. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 53: Configuring Snapshot Settings

    4. Set the time interval between two snapshots. 5. Click to save the settings. Uploading to FTP You can follow below configuration instructions to upload the snapshots to FTP.  Upload continuous snapshots to FTP Steps: © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 54: Chapter 6 Storage Settings

    Chapter 6 Storage Settings Before you start: To configure record settings, please make sure that you have the network storage device within the network or the SD card inserted in your camera. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 55: Configuring Nas Settings

    Initialize Disk Figure 6-2 (2) If the status of the disk is Uninitialized, check the corresponding checkbox to select the disk and click to start initializing the disk. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 56: Configuring Recording Schedule

    1. Enter the Record Schedule Settings interface: Configuration > Advanced Configuration> Storage > Record Schedule Recording Schedule Interface Figure 6-5 2. Check the checkbox of Enable Record Schedule to enable scheduled recording. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 57  If you want to configure the all-day recording, please check the All Day checkbox.  If you want to record in different time sections, check the Customize checkbox. Set the Start Time and End Time. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 58 Step 2 Configure the PIR Alarm in the Section 5.6.9.  Record Triggered by Wireless Alarm If you select Wireless Alarm, the video will be recorded when the wireless © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 59 You can also check any of the checkboxes before the date and click (4) Click to save the settings and exit the Edit Record Schedule interface. 6. Click to save the settings. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 60: Chapter 7 Playback

    Playback Interface Figure 7-1 2. Select the date and click Search Video Figure 7-2 3. Click to play the video files found on this date. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 61 Set Playback Time Figure 7-4 Progress Bar Figure 7-5 The different colors of the video on the progress bar stand for the different video types. Video Types Figure 7-6 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 62: Chapter 8 Log Searching

    The matched log files will be displayed on the Log interface. Log Searching Figure 8-2 4. To export the log files, click to save the log files in your computer. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 63: Chapter 9 Others

    Operator or User. 3. In the Basic Permission field and Camera Configuration field, you can check or uncheck the permissions for the new user. 4. Click to finish the user addition. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 64 2. Modify the User Name, Level or Password. 3. In the Basic Permission field and Camera Configuration field, you can check or uncheck the permissions. 4. Click to finish the user modification. Modify a User Figure 9-3 © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 65: Configuring Rtsp Authentication

    If you disable the RTSP authentication, anyone can access the video stream by the RTSP protocol via the IP address. 3. Click to save the settings. 9.3 Viewing Device Information Enter the Device Information interface: © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 66: Maintenance

    Configuration > Basic Configuration> System > Maintenance Or Configuration > Advanced Configuration> System > Maintenance: 2. Click to reboot the network camera. Reboot the Device Figure 9-7 9.4.2 Restoring Default Settings Steps: © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 67: Importing/Exporting Configuration File

    1. Enter the Maintenance interface: Configuration > Basic Configuration> System > Maintenance Or Configuration > Advanced Configuration> System > Maintenance 2. Click to select the local upgrade file and then click to start © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 68: Rs-232 Settings

    If you want to connect the camera by the RS-232 port, the parameters of the RS-232 should be exactly the same with the parameters you configured here. 2. Click to save the settings. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 69: Rs-485 Settings

    15 seconds from the subnet where your computer locates. It displays the total number and information of the searched devices in the Online Devices interface. Device information including the device type, IP address, © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 70 2. Edit the modifiable network parameters, e.g. IP address and port number. 3. Enter the password of the admin account of the device in the Password field and click to save the changes. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 71 Serial code is a series of characters combined by the start time and the serial number of the device. 2. Input the code in the Serial code field and click to restore the default password. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.

  • Page 72: Appendix 2 Port Mapping

    Appendix 2 Port Mapping The following settings are for TP-LINK router (TL-R410). The settings vary depending on different models of routers. Steps: 1. Select the WAN Connection Type, as shown below: Figure A.2.1 Select the WAN Connection Type 2. Set the LAN parameters of the router as in the following figure, including IP address and subnet mask settings.
  • Page 73 The port of the network camera cannot conflict with other ports. For example, some web management port of the router is 80. Change the camera port if it is the same as the management port. © Hikvision Digital Technology Co., Ltd. All Rights Reserved.
  • Page 74 First Choice for Security Professionals...

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