HP ProLiant DL380 User Manual page 5

Internal USB functionality ................................................................................................................ 67
Diagnostic tools ...................................................................................................................................... 68
HP Insight Diagnostics .................................................................................................................... 68
Survey Utility................................................................................................................................. 68
Integrated Management Log ........................................................................................................... 68
Array Diagnostic Utility .................................................................................................................. 69
Remote support and analysis tools ............................................................................................................. 69
HP Instant Support Enterprise Edition................................................................................................ 69
Web-Based Enterprise Service......................................................................................................... 69
Open Services Event Manager ........................................................................................................ 69
Keeping the system current ....................................................................................................................... 69
Drivers ......................................................................................................................................... 69
ProLiant Support Packs ................................................................................................................... 70
Operating system version support .................................................................................................... 70
System Online ROM flash component utility ...................................................................................... 70
Change control and proactive notification ........................................................................................ 70
Care Pack .................................................................................................................................... 71
Troubleshooting .......................................................................................................................... 72
Troubleshooting resources ........................................................................................................................ 72
Pre-diagnostic steps ................................................................................................................................. 72
Important safety information............................................................................................................ 72
Symptom information ..................................................................................................................... 74
Prepare the server for diagnosis ...................................................................................................... 75
Loose connections ................................................................................................................................... 75
Service notifications................................................................................................................................. 76
Troubleshooting flowcharts ....................................................................................................................... 76
Start diagnosis flowchart ................................................................................................................ 76
General diagnosis flowchart ........................................................................................................... 77
Server power-on problems flowchart ................................................................................................ 79
POST problems flowchart ............................................................................................................... 82
OS boot problems flowchart ........................................................................................................... 83
Server fault indications flowchart ..................................................................................................... 85
POST error messages and beep codes ....................................................................................................... 87
System battery ............................................................................................................................ 88
Regulatory compliance notices ..................................................................................................... 89
Regulatory compliance identification numbers ............................................................................................. 89
Federal Communications Commission notice............................................................................................... 89
FCC rating label............................................................................................................................ 89
Class A equipment......................................................................................................................... 90
Class B equipment ......................................................................................................................... 90
Declaration of conformity for products marked with the FCC logo, United States only....................................... 90
Modifications.......................................................................................................................................... 91
Cables ................................................................................................................................................... 91
Canadian notice (Avis Canadien).............................................................................................................. 91
European Union regulatory notice ............................................................................................................. 91
Disposal of waste equipment by users in private households in the European Union ......................................... 92
Japanese notice ...................................................................................................................................... 92
BSMI notice ............................................................................................................................................ 92
Korean notice ......................................................................................................................................... 93
Laser compliance .................................................................................................................................... 93
Battery replacement notice........................................................................................................................ 93
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