Related Manuals for TransTel Communications DK1
Summary of Contents for TransTel Communications DK1
- Page 1 TDS 600 Digital Series Station User Guide Digital Telephone Sets DK1 / DK2 / DK3 / DK6...
- Page 2 This document or any parts thereof are not to be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and re- trieval systems for any purpose whatsoever without the express written consent and permission of TransTel Communications Inc.
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Page 3: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. - Page 4 electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug. 9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on 10.
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Page 5: Table Of Contents
TransTel TDS Series Digital Telephone Set User Guide Table Of Contents Introduction................... 7 DK-1 Telephone Layout ............... 8 DK-6 Telephone Layout ............... 8 DK-3 Telephone Layout ............... 9 DK-3 Telephone Layout ............... 9 Setting Up Your Telephone............10 Account Codes - Client .............. 11 Advisory Messages .............. - Page 6 Table Of Contents (Continued) Check In - Check Out ..............26 Conference .................27 Conversation Monitor ..............29 Date and Time Setting..............29 Day - Night Service Switching ............30 Dial By Name................32 Do Not Disturb ................33 Extension Monitor...............33 Flash...................34 Forced Account Code..............35 Handsfree Operation ..............36 Headset Operation ..............37 Hold ....................38 Hotel Features ................39...
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Page 7: Introduction
For your reference and convenience the following accessories and replacement parts are available from your Authorized TransTel Dealer. Item Part Description Number DK1-HND/I 30001083 Standard Handset for all DK1 model DK1-HND/G 30001084 sets. Specify Ivory or Charcoal. TD-HNDC/I 30001085 Handset Cord (10 Ft.) Ivory TD-HNDC/G 30001086 Handset Cord (10 Ft.) Charcoal... -
Page 8: Telephone Layout
Telephone Layout DK1, DK2 & DK3 Models LCD Display Speaker Handset Programmable Feature Keys Microphone Dialpad Fixed Feature Keys DK1 Layout Handset LCD Display Ring & Message Indicator Speaker Programmable Feature Keys Fixed Feature Keys DK6 Layout Issue 1.3 September 2007... -
Page 9: Telephone Layout
Ringing LED Programmable LCD Display Feature Keys Microphone peaker Fixed Feature Dialpad Keys DK2 Layout DK3 Layout... -
Page 10: Setting Up Your Telephone
Setting Up Your Telephone Set Description: Take a moment to familiarize yourself with the telephone set features and various keys. Start by programming the telephone to your desired settings. The volume of the Ringer, Speaker, and Handset as well as other features may be programmed for each digital station. -
Page 11: Account Codes - Client
Account Codes - Client Description: During a conversation you may enter an account code for billing purposes. The system will output a call record to an external device for tracking purposes of billable time spent with a specific client. During a conversation 1. -
Page 12: Advisory Messages
Advisory Messages Description: Digital Telephones equipped with LCD displays have the capability to leave Advisory Messages that can be read by other stations. These are most often placed stations during temporary absences from telephone locations. Some messages may be appended with a time or date indicator to show your expected return time or date. -
Page 13: Answering Calls
Answering Calls Description: There are several ways that you may answer calls at Your telephone. Depending on the particular type of call and the system programming, calls may require different actions in order to answer them. Intercom Calls Voice Announce Call: If the system is programmed for Voice Announce calls, you will hear a quick tone. - Page 14 Answering Calls (Continued) Calls That Do Not Appear on Your Telephone Set: If an incoming call is not ringing on your telephone set and it does not appear on a line button on your telephone set, you may answer the call by one of several methods, depending on the way the call is presented.
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Page 15: Automatic Callback
Automatic Callback Description: When dialing another station that is busy, you may activate an automatic callback. When the busy station becomes free, your telephone set will ring. When you answer the callback, the other station’s telephone will ring and you will be connected. To initiate a Callback: 1. -
Page 16: Automatic Last Number Redial
Automatic Last Number Redial Description: Automatic Last Number Redial allows you to repeatedly dial the last external number dialed from your telephone. This feature is most commonly used when calling a telephone number that is continously busy. 1. Place an outside CO line call. 2. -
Page 17: Background Music
Background Music Description: If your system is equipped with background music or music on hold capabilities, you may choose to have the music play over your telephone s speaker when your set is idle. Background music will automatically be interrupted whenever you initiate a telephone call or receive a call. -
Page 18: Caller Id Features
Caller ID Features Description: The Caller ID feature on the TD-824i system allows you to identify incoming callers before you answer the call. This feature is available only to digital telephone sets equipped with an LCD display. While your telephone set is ringing with an incoming call: 1. -
Page 19: Call Park
Call Park Description: Call Park allows you to place calls into a hel “orbit” for retrieval by other station users. There are 10 park or- bits in the system. 1. To place a call into an orbit slot, while on an outside call, press the [Call Park] key or press [Hold] and dial [85]. -
Page 20: Call Pickup
Call Pickup Description: Call Pickup lets you answer a call that is ringing at another telephone. Call Pickup can be accomplished by dialing an access code or by pressing a programmed pick up key on your telephone set. Call Pickup Types: Station Group Pickup Individual Station Pickup Departmental Pickup... -
Page 21: Call Split/Swap
(Continued) Call Pickup All Pickup allows you to pick up the oldest ringing call in the system, without regard for the station number or type of call. 2. Press [PICKUP ALL] key or press [*]. 3. LCD Display (if equipped) will show: Pick Up _ 4. -
Page 22: Call Transfer
Call Transfer Description: Call Transfer permits you to route a call directly to another station. Types: Unscreened Transfer Screened Transfer Camp-On (Call Waiting) External Transfer (See Unsupervised Conference in this document) Unscreened Transfer 1. You are in conversation with another station or CO line. 2. -
Page 23: Co Line Callback
CO Line Callback (Line queuing) Description: When you attempt to access an outside CO line and it is busy, you may choose to be notified when it becomes available. 1. Dial [9] or press a CO line button. The line is busy. 2. -
Page 24: Call Forwarding
Call Forwarding Description: Call Forwarding allows you to re-route calls that normally ring at your telephone set. The TDS 600 system supports five variants of Call forwarding; Always Forward, Busy Forward, No Answer, Busy/No Answer and External Call Forward. If you are the Console Operator, you may forward other stations in the system as well as your own. -
Page 25: Camp On
Call Forwarding (Continued) External Call Forwarding Note: External Call Forwarding works ONLY with Call Forward ALL Calls. 1. Set up a personal speed dial number under one of your DSS keys by Pressing [PRG], [SPD], [8] and selecting one of the DSS keys 1 through 22 on your telephone set. -
Page 26: Check In - Check Out
Camp-On-Call Waiting (Continued) 1. You will hear a double ring on the telephone speaker indicating a camped caller. If your set is LCD equipped, the display will show the source of the party that is camped on, (i.e., LN 1, Local, etc.). 2. -
Page 27: Conference
Conference Description: Conference allows you to create a conversation between yourself and two or more parties. Up to 3 conferences of 5 members or a single conference with up to 15 parties are permitted. Types: Station Controlled Conference Unsupervised Line Conference Station Controlled Conference To establish a conference: 1. - Page 28 Conference (Continued) 2. You will be connected to this line and removed from the conference. Other parties will continue in the conference. 3. Disconnect the desired party by hanging up. 4. To return to the original conference, lift the handset or press speaker followed by [DND/CN].
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Page 29: Conversation Monitor
Conversation Monitor Description: Depending on system programming, you may have the ability to monitor another station s conversation. The station(s) being monitored will receive no notification of the monitor. 1. You call another station. It is busy. 2. Press [#]. If you are authorized, you will be allowed in to the conversation. -
Page 30: Day - Night Service Switching
Day - Night Service Switching Description: The TDS 600 System offers both day service and night service operation. The primary purpose of Day and Night Service is to define where incoming calls are routed during normal business hours and where to route them when the office is closed. - Page 31 (Continued) Day - Night Service Switching hh:mm To hh:mm Switching Mode. Night Status If the system is in Night Service with manual switching. Night Transfer If you are in the process of changing the Auto switching type. Night Transfer Manual Press [*] to toggle between the switching modes, either Automatic or Manual.
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Page 32: Dial By Name
Dial By Name Description: Dial by name allows you to use your TransTel DK Series LCD equipped telephone set to dial intercom calls, personal speed dial calls, and system speed dial calls by name rather than by number if your system is programmed for this feature. Note: In order to utilize Dial By Name, your telephone must be equipped with LCD and a programmed Directory button. -
Page 33: Do Not Disturb
Do Not Disturb Description: When invoked, Do Not Disturb prevents other people from calling your station. Outside calls will not cause your telephone to ring. Anyone that is using a TransTel telephone set with LCD will see on their display that your telephone is in Do Not Disturb. Activate Do Not Disturb: 1. -
Page 34: Flash
Flash Description: Flash provides a timed temporary disconnection while on a CO line. Depending on your particular installation, the Flash will be programmed for either Centrex/PABX operation or CO disconnect operation. Only one will apply to your system. Types: Centrex/PABX Flash. CO disconnect operation. -
Page 35: Forced Account Code
Forced Account Code Description: Forced Account Codes provide the means to secure telephones from toll abuse. A restricted station may enter a forced account code and make a call free of toll control. 1. Telephone set should be idle (on hook, speaker off). 2. -
Page 36: Handsfree Operation
Models DK1-D and DK1-S offer conversation "Hands Free" on both internal and outside calls. The DK1-B offers handsfree conversations on intercom calls only. Placing Intercom Calls: 1. Dial the station number that you wish to reach or press the station s [DSS] button. -
Page 37: Headset Operation
Headset Operation Description: All TransTel digital telephone set models except DK1- B (Basic model) are equipped with a headset jack as standard equipment. You may switch between headset and handset mode at any time. 1. Headset Operation– Press the [Headset] key or dial access code 775. -
Page 38: Hold
Hold Description: System Hold allows you to temporarily disconnect from a telephone call, yet retain the ability to re-connect with the call at a later time. While the caller is on hold, he may be connected to a music source so that he is certain he has not been disconnected from your system. -
Page 39: Hotel Features
Hold (Continued) Retrieving your own call from Exclusive Hold: 1a. Press the flashing line button. You will be connected to the call. 1b.If you do not have an appearance of the line on exclusive hold, lift the handset and press the [TRF/FL] key and you will be connected to the call. -
Page 40: Intercom Dialing
Hotel Motel Features (continued) Do Not Disturb: 1. Press [Hotel] and the digit 5. 2. 1= Set 2= Cancel 3. Press [SAVE]. SMDR Output Control: 1. Press [Hotel] and the digit 9. 2. 1= On 2= Off 3. Press [SAVE]. Wake Up Call History: 1. -
Page 41: Individual Line Access
Individual Line Access Description: Central Office (CO) lines can be directly selected by a station user. Types: DSS key selection. Access Code Selection. DSS Key Selection: 1. Press a Central Office Line button. If access is allowed, you will receive Central Office Dial tone. 2. -
Page 42: Last Number Redial
Last Number Redial Description: Last Number Redial automatically stores the last number that was dialed from your telephone. 1. Place an outside CO line call. 2. Hang Up. 3. Press [REDIAL]. The system will access a CO line and dial the number that was previously dialed from your telephone. -
Page 43: Message Waiting
Message Waiting Description: Message Waiting lets you to notify another station that you attempted to contact them. If their telephone is LCD equipped, they will also know who called and the time the message was left. To Set Message Waiting: 1. -
Page 44: Mute
Mute Description: You may temporarily disable the transmitter on your telephone handset or microphone so that you may converse without the other party hearing your conversation. Handset Mute: 1. While using your handset on a call, press [MIC]. The button will flash rapidly. -
Page 45: Paging
Paging Description: Paging allows you to make voice announcements through externally provided paging systems and internal telephone speakers. To access paging: 1. Lift the handset or press [SPK]. 2. Press [#] or [PAGE] if programmed. 3. Press the access code for the type of paging you want to use: [0]=Internal and External All Page [1]=Internal All Page [2]=Internal Zone Page (you must also dial the zone number 1-8). -
Page 46: Saved Number Redial
Saved Number Redial Description: Saved Number Redial allows you to save a telephone number for use at a later time. This feature is in addition to Last Number Redial. Automatic Save: 1. You have dialed an outside call. The number does not answer or is busy. -
Page 47: Shift Key Operation
Shift Key Operation Description: Shift key operation allows you to change the key assignment on your telephone to an alternate group plan. This application may be used for the need to display the station status of certain telephone sets that cannot be placed on your telephone because the keys are already occupied by other stations. -
Page 48: Soft Keys F1, F2, F3
Softkeys DK2 Telephones Only Description: Using the F1, F2 and F3 softkeys on the DK2 LCD telephone, display and access to voice mail and Caller ID: When viewing caller ID records you will be provided with name, number, date, time, status along with prompts to return the call, delete the record or exit. -
Page 49: Station Lock - Unlock
Station Lock - Unlock Description: Station lock lets you secure your telephone so unauthorized calls cannot be made from your station. While your station is locked, only numbers that are in the locked toll class and System Speed Dial Unrestricted can be dialed. All others are denied. To Lock Your Station: 1. -
Page 50: Station Reminder
Station Reminder Description: As a station user, you may program your station to provide a reminder at a pre-determined time every day. A daily, repeating event is called a station reminder. When programmed, your telephone will provide background music over the speaker to alert you at the programmed time. -
Page 51: System Speed Dialing
System Speed Dialing Description: System Speed Dialing allows telephone numbers to be stored in the system and made available for use by all stations. All stations may have access to system speed dial. A station s toll classification may govern the actual ability to dial system speed dial numbers. - Page 52 System Speed Dialing (Continued) proper name. If the end of the list is reached, the system will begin again at the first name in the list. 7. If there is no match, the display will show: NO ENTRIES TRY AGAIN. You may return to step 5 above and continue with a valid entry or lift the handset and return to an idle state.
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Page 53: Personal Speed Dialing
Personal Speed Dialing Description: Personal Speed Dialing allows you to save numbers on your telephone set that are for your exclusive use. You have a total of 20 personal speed dial numbers, depending on system programming and options selected like Dial By Name which take memory locations when activated. -
Page 54: Personal Speed Dialing / One Touch Keys
Personal Speed Dialing (Continued) 3. Enter the storage location by dialing through for numeric or by pressing button 1 through 10. 4. If you want your call to go out on a specific line, press the [MIC/ AT] and enter the line number. Press [MIC/AT] again and enter the desired telephone number. -
Page 55: Voice Mail Access
Voice Mail Access Description: A Voice Mail Access Key is typically programmed on each telephone set of each station user. This Voice Mail Access Key represents the total number of voice mail ports in your system. The voice mail ports are assigned in system programming into a hunt group. -
Page 56: Voice Mail Message Retrieval
Voice Mail Message Retrieval Description: When messages have been left in your voice mailbox, you will notice a flashing MSG key on your telephone set. LCD equipped digital telephones will also have an indication of xx Messages. To retrieve your messages: 1. -
Page 57: Volume Control
Volume Control Description: The volume of the Ringer, Speaker, and Handset may be programmed for each digital station. The volume settings may also be changed for individual calls without affecting the programmed levels. Types: 1: Ring Volume 2: Speaker Volume 3: Handset Volume 4: Increase Ring Level Gradually 5: Ring Frequency... -
Page 58: Wake Up Call
Wake Up Call Description: As a Console Operator user, you may program a wake up call for guest room. A single, non-repeating event is called a wake up call. When programmed, the guest telephone will ring to alert them at the time you have programmed. -
Page 59: System Speed Dial Entries
System Speed Dial Entries... - Page 60 System Speed Dial Entries Issue 1.3 September 2007...
- Page 61 System Speed Dial Entries...
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Page 62: Personal Speed Dial Entries
Personal Speed Dial Entries Numeric Dialpad Button Issue 1.3 September 2007... - Page 64 TDS 600 DK User Guide P/N 93000300 Issue 1.3 / September 2007...
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