Before You Call For Service - GE Dishwashers Owner's Manual

Before you call for service...

Problem Possible Causes
Dishes and flatware Low inlet water temperature
not clean
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual?
Air gap is clogged
Improper rack loading
No air gap or high drain loop
Filter needs cleaning
Spots and filming Extremely hard water
on glasses and
flatware
Low inlet water temperature
Overloading the dishwasher /
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Cloudiness on Combination of soft water and
glassware too much detergent
Water temperature entering
the dishwasher exceeds 65°C (150°F)
Black or gray Aluminum utensils have
marks on dishes rubbed against dishes
Yellow or brown film Tea or coffee stains
on inside surfaces
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
White film on inside Hard water minerals
surfaces
Dishes don't dry Low inlet water temperature
Rinse agent dispenser is empty
Control panel Door latch may not be
responded to input properly seated
but dishwasher never
Water vale may be
filled with water
turned off
Dishwasher beeps This is normal
once every 15 seconds
This is a reminder that the
door has been left open
during operation
What To Do
• Make sure inlet water temperature is correct (see page 6).
If so, wait until pressure is normal before using your dishwasher.
• Clean the air gap.
• Make sure large dishware does not block the detergent
dispenser or the wash arms.
• Verify that you have an air gap or a high drain loop. Refer to the
Installation Instructions.
• The filter assembly must be cleaned regularly to allow the filter to
efficiently remove food particles from the wash water. See Cleaning the
Filter section on page 1.
• Use rinse agent to remove spots and
prevent new film buildup.
• Make sure water temperature is at least 49°C (120°F).
• Load dishwasher as shown in the Loading the Dishwasher Racks
section.
• Make sure detergent is fresh.
• If water is extremely hard, a water softener may be required.
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
• Lower the water heater temperature.
• Remove marks with a mild, abrasive cleaner.
• Remove the stain by hand, using a solution of 1/2 cup bleach and
3 cups warm water.
WARNING
Before cleaning interior wait at least 20 minutes after a cycle for the
heating element to cool down. Failure to do so can result in burns.
this problem. Contact a water softener company.
• To clean the interior, apply dishwasher detergent to a damp sponge.
Wear rubber gloves. Do not use any type of cleanser other than
dishwasher detergent because it may cause foaming or sudsing.
• Make sure inlet water temperature is correct (see page 6).
• Check the rinse agent dispenser.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• Close the door after opening it mid-cycle.
• Press ON/OFF to turn OFF the dishwasher.
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