A.O. Smith HSE-HNS User Manual
A.O. Smith HSE-HNS User Manual

A.O. Smith HSE-HNS User Manual

50, 60, 80 litres

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0
C
Timer ON
Timer OFF
MAX
Timer 3
Timer 1
Clock/
Timer 3
Timers
Energy
Override
meter
MAX
HSE-HNS: Available in 50, 60 & 80 litre capacities
Adaptive Energy-
Saving System
Touch Control
Panel
Hot Water
0
C
0
C
Quantity
:
8888
Timer ON
Timer OFF
kWh
MAX
Timer 3
Timer 1
Timer 2
Low
Quick
Standard
Clock/
Timer3
Heat
Timers
Modes
Energy
Override
meter
MAX

User Guide

Water Heater
HSE-HNS 50, 60, 80 Litres
0
C
Hot Water
Quantity
kWh
Timer 2
Low
Quick
Standard
Heat
Modes
Glass Coated & Gilded
Heating Elements
[24kt Gold]
4
Years
Extended
Warranty on
Heating Elements*
Clock/
Heat
Override
Timers
Modes
Energy
Timer 3
MAX
meter
Programmable
Timer
7
Years
Warranty on
®
Blue Diamond
Glass-Lined Tank
* Conditions Apply

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Summary of Contents for A.O. Smith HSE-HNS

  • Page 1: User Guide

    Clock/ Timer 3 Heat Timers Modes Energy Timer 3 meter Energy Override meter HSE-HNS: Available in 50, 60 & 80 litre capacities Programmable Adaptive Energy- Glass Coated & Gilded Saving System Heating Elements Timer [24kt Gold] Touch Control Panel Years...
  • Page 2 And welcome to the A. O. Smith family. We would like to thank you for the trust you have shown in choosing an A. O. Smith water heater. You can be sure it will live up to your expectations. Thousands of delighted users the world over trust A.
  • Page 3: Table Of Contents

    What's in the box? User Guide Electric Wall Mounting Water Heater Accessories o u t aW ntait te y r Timer ON Timer OFF Quick Timer 3 Timer 1 Timer 2 Standard Cilm Ho e d a e t s ek r s Override ek r s...
  • Page 4: User Instructions

    Please read the instructions carefully before the installation or operation of this HSE-HNS water heater (henceforth the HSE-HNS water heater will be referred as water heater). This user guide is meant for your future reference. Only the company recommended professional installers will install the A. O. Smith water heater for you.
  • Page 5 Make sure that the power plug is connected with the socket firmly. A. O. Smith India Water Heating Pvt. Ltd. reserves all the rights to interpret the above mentioned provisions. Caution: Failure to follow these instructions may lead to risk of fire and could cause property damage and or personal injury or death.
  • Page 6: Specifications

    Specifications Model HSE-HNS HSE-HNS HSE-HNS -050 -060 -080 Rated volume [L] Rated AC voltage [V]/Rated frequency [Hz] ~220/50 ~220/50 ~220/50 Rated input power Quick power heating mode [W] 3000 3000 3000 Standard power heating mode [W] 3000/2000 3000/2000 3000/2000 Low power heating mode [W]...
  • Page 7: Key Features

    Key Features Dual heating elements: Glass coated and Gilded [24kt Gold] This water heater has dual heating elements. The 2kW heating element is a gilded [24 karat gold], which minimises and prevents scale formation on the surface of the element. Gilded element does major portion of the heating in the water heater.
  • Page 8: Electronic Features

    Warranty With our careful manufacturing and strict quality control, we assure you the best quality and long life; is backed by 7 years warranty on the tank and 2 years warranty on the whole unit. Year Electronic Features AES [adaptive energy-saving system] Function This water heater has unique AES feature which adopts the heating cycles to...
  • Page 9: Installation Instructions

    Installation Instructions Caution: • Once the mounting, plumbing, power connection and water filling is done, then only the power supply should be given. The steps need to be followed as per the user guide. • This water heater is heavy, hence will require at least 2 persons to carry and install, otherwise it may cause injury.
  • Page 10 The holes must be in level. Space between the two holes should be as shown in Fig. 2 based on the model. Fig. 2 Mounting distance of hangers 375mm 198mm 375mm HSE-HNS-050 HSE-HNS-060 HSE-HNS-080 Caution: • Nylon expansion tube must pass through the hole of the mounting bracket first, and then be inserted into the drilled holes.
  • Page 11 (outlet) Connection of wired remote control box If you require a wired remote control box to be installed, please c ontact A. O. Smith Customer Care No. 1.800.103.2468 Power connection The power cord and plug has been provided for the water heater .
  • Page 12 Installing the remote controller For convenience of operation, you may install the remote Fig. 7 Bracket for remote controller holder/bracket on the wall near the water heater controller (a bracket may be used). Installing the bracket for remote controller: 28mm •...
  • Page 13: Directions For Use

    Directions for use Caution: Before using the water heater, make sure that it should be filled with water and the power plug has been connected properly. Attention: When the water heater is installed in its place, connect the power supply after waiting over 30 minutes initially.
  • Page 14 moreover, ":" flashes. The clock running begins. Here, if the Hot Water Quantity actual water temperature is lower than the preset temperature heating starts and the heating indicator becomes red. 3. Clock setting Fig. 11 In non-timing mode, press the "Clock/Timers" key for 3 seconds approximately and the hour digit flashes.
  • Page 15 8. Instant heating Hot Water Actual Temp. Set Temp. Quantity When the water heater is in timer mode, press the "override" key and the water heater enters the heating state immediately. The Quick heating indicator glows, when the temperature preset by users is Fig.
  • Page 16: Maintenance Instructions

    To get more hot water continuously for longer bathing time. Maintenance instructions Warning : Only A. O. Smith authorised service personnel should maintain and repair this water heater. Unauthorised servicing could result in serious injury or property damage. While repairing the water heater, please disconnect the power plug from the socket.
  • Page 17: Troubleshooting

    Troubleshooting Problem Possible causes Corrective action • No display 1) No power to heater 1) Switch on power to heater • No hot water 2) No power in electric socket 2) Check power socket 3) Failure in control circuit 3) Call Customer Care Centre or internal wiring •...
  • Page 18: Circuit Diagram

    Circuit Diagram 2kW Heating Element (Lower side of the tank) Power Board Yellow wire Thermal Cutout Red wire Black wire Black wire 3kW Heating Element Yellow/Green wire (Upper side of the tank) White wire To Water Tank Control Board Temperature Sensor Ten-core Cable Hot Water Illustration:...
  • Page 19: Warranty

    Warranty Product warranty Your A. O. Smith water heater is warranted against defects arising from faulty design, workmanship and materials for a period of 24 months from the date of the invoice, subject to the following conditions: The customer will notify the Company promptly about...
  • Page 20: Jurisdiction

    In case the customer does not wish to enter the Service Contract, he has the option of calling our Service Centre and having his A. O. Smith Water Heater unit serviced on actual basis i.e. by paying the Labour Cost and Spares needed to attend to that Service or Complaint Call at the prevailing Company rates.
  • Page 21: Warranty Card

    Warranty Card Warranty Card (Customer Copy) (To be retained by the Customer) Unit Serial Number: Invoice Number: Dated: Customer's Name and Address: Model: Capacity: Dealer’s Stamp and Signature Warranty Card Warranty Card (Company Copy) (To be sent back to the Company) Unit Serial Number: Invoice Number: Dated:...
  • Page 22: Service And Maintenance

    Service and Maintenance For Service needs: Please contact our A. O. Smith Toll Free Customer Care Centre Helpline at 1.800.103.2468 Registered Office A. O. Smith India Water Heating Private Limited Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Kanakapura Taluk Ramanagara District - 562 112, Karnataka, India.
  • Page 24 Manufactured by A. O. Smith India Water Heating Private Limited Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Kanakapura Taluk , Ramanagara District - 562 112, Karnataka, India. Toll Free: 1.800.103.2468 Website: www.aosmithindia.com...

This manual is also suitable for:

Hse-hns-050Hse-hns-060Hse-hns-080

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