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Superior quality.
Longer warranties.
EXPERT COMPANY SERVICE
www.aosmithindia.com
Toll Free No.: 1800-103-2468 or
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SMS us: +91 99410 32468 or
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HOUR RESPONSE
HOUR RESPONSE
POWER
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DAY RESOLUTION
DAY RESOLUTION
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User Guide
Water Heater
HSE-HAS 15 and 25 Litres
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Table of Contents
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Summary of Contents for A.O. Smith HSE
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Page 1: User Guide
Water Heater HSE-HAS 15 and 25 Litres Superior quality. Longer warranties. EXPERT COMPANY SERVICE www.aosmithindia.com Toll Free No.: 1800-103-2468 or SMS us: +91 99410 32468 or HOUR RESPONSE HOUR RESPONSE POWER POWER E-mail us: aosmithcs@aosmithindia.com DAY RESOLUTION DAY RESOLUTION TIME FIX TIME FIX Monday to Friday: 9 am to 8 pm. - Page 2 Congratulations! And welcome to the A. O. Smith family. We would like to thank you for the trust you have shown in choosing an A. O. Smith water heater. You can be sure it will live up to your expectations. Thousands of delighted users all over the world trust A.
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Page 3: Table Of Contents
What's in the box? Electric User Guide Wall Mounting Water Heater Accessories Multi-function Discharge Tube Safety Valve Contents Read Before Operation............1 General .................. 2 Specifications ................ 3 Key Features ................5 Safety Precautions..............6 Installation ................6 Connecting Multi-function Safety Valve ....... 8 Connecting to Water Supply .......... -
Page 4: Read Before Operation
About this manual This manual is a guide to good practice for operating and periodic maintenance of the A. O. Smith HSE-HAS water heater. Do not operate the water heater before reading the user manual. Please follow instructions in this manual to ensure personal safety and proper operation of this product. -
Page 5: General
HSE-HAS water heater. These messages point out potential hazards and also educate on how to reduce any potential risks. Please always read and follow all safety messages as provided in this user manual. -
Page 6: Specifications
Net Weight (kgs) Dimensions Right Hand Side Inlet Outlet Models Left Hand Side Inlet Outlet Models Model HSE-HAS 15 HSE-HAS 25 HSE-HAS 15 - LHS HSE-HAS 25 - LHS A [mm] B [mm] C [mm] D [mm] E [mm] F (mm) - Page 7 Figure 2 With Service Cover Without Service Cover Note: The above image shown is Left Hand Side model. Item Description Cold water inlet pipe with diffuser Hot water outlet pipe Multi-function Safety valve (Insulated) Temperature Control Knob Thermostat Blue sticker Red sticker Anode Heating element...
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Page 8: Key Features
Key Features Blue Diamond Glass Lining ® Blue Diamond technology increases the life of the inner tank. The lining is ® stronger and more corrosion resistant than any other in the industry. Glass Coated Heating Element Scale and sediment build-up on the surface of the element can lead to premature failure. -
Page 9: Safety Precautions
Safety Precautions During Installation Do not install the water heater where there is Do not install the water heater where water direct sunlight or rain. It is has to be installed splashes on the water heater. indoor only. Figure 4 Figure 3 CAUTION CAUTION... -
Page 10: Mounting The Water Heater
Hanging screw by rotating it till it gets table (Step 2). fixed steadily (Step 2). Figure 8 Figure 9 Expansion 90 mm anchor Concrete Hole Wall Concrete Hole Wall Hanging Models D (mm) Screw Drilling Tool HSE-HAS 15 Concrete HSE-HAS 15-LHS Wall HSE-HAS 25 HSE-HAS 25-LHS... -
Page 11: Connecting Multi-Function Safety Valve
wards on the water heater to ensure that the water heater is fixed steadily. Figure 10 Installation Hanging Bracket Screw Water Wall Heater Concrete Water Wall Heater Water Wall Heater DANGER Hot Water is dangerous, especially for the young children, the aged or the disabled. - Page 12 Connect one end of the discharge tube to the Multi-function Safety valve and connect the other end to the drain. Figure 13 Multi-function Safety Valve Discharge tube To Drain Note: The Multi-function Safety valve may drip during the usage of the heater. As the water is heated, it expands and tries to flowback through the inlet pipe but is prevented by the presence of the non-return valve .
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Page 13: Connecting To Water Supply
Connecting to Water Supply Figure 14 Installation Diagram Right Hand Side Inlet Outlet Models (Refer page 3 ) Multi-function Safety Valve Discharge Lever *Flexible Hose Discharge Tube To Drain Cold Water Tap Hot Water Tap Left Hand Side Inlet Outlet Models (Refer page 3 ) Multi-function Safety Valve Discharge... -
Page 14: Operation
Operation Filling the Water Heater Tank 1. Open a nearby hot water faucet to permit Figure 15 air to escape. 2. Open the cold water inlet valve fully, filling the water heater and the piping. 3. Close hot water faucet when water flows. 4. -
Page 15: Temperature Setting
Temperaute Conrol Knob Right Hand Side Inlet Outlet Models Left Hand Side Inlet Outlet Models (For (For HSE-HAS 15 and HSE-HAS 25 models) HSE-HAS 15-LHS and HSE-HAS 25-LHS models) Figure 17 Figure 18 Switch on the water heater’s power supply. The Power indicator lamp glows. - Page 16 Draining the Water Heater Tank Whenever the water heater is not used for an Figure 21 extended period, unplug the unit and drain. If it is below freezing temperature, you will need to unplug the unit and drain it. 1. Switch OFF the electric supply to the water heater.
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Page 17: Troubleshooting
Troubleshooting The water heater may not operate as desired if used incorrectly or there is a minor cause, even though the product has no fault. In these cases, check the following issues to solve simple problems without the help from the Customer care centre. If the problem does not solve after checking the following issues, call Customer care centre. -
Page 18: Circuit Diagram
Circuit Diagram Figure 22 Thermostat Thermal Cutout Green Brown Green/Yellow Green light Red light Element Tank+Body Black Black... -
Page 19: Warranty
Warranty Product Warranty Your A. O. Smith water heater is warranted against defects arising from faulty design, workmanship and materials for a period of 24 months from the date of the invoice, subject to the following conditions: 1. The customer will notify the Company promptly about Warranty defects noticed and give the Company or its Authorised on tank... -
Page 20: Jurisdiction
General Terms of Warranty 1. The “goods” shall mean the goods described in the purchase agreement. 2. “The customer” shall mean the original purchaser under the purchase agreement. 3. “The Company” shall mean A. O. Smith India Water Products Private Limited. 4. - Page 21 Warranty Card Customer Copy to be retained by the Customer Invoice Number: ___________________________ Dated: _________________________ Unit Serial Number: __________________________________ Model: _________________________ Capacity: ______________________ Customer's Name and Address: ______________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Ph: _______________ Mobile: _____________________ E-mail: ___________________ Dealer’s Stamp and Signature Warranty Card Company Copy to be sent back to the Company Invoice Number: ___________________________ Dated: _________________________...
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Page 22: Service And Maintenance
Service and Maintenance For Service needs: Please contact our A. O. Smith Toll Free Number : 1800-103-2468 SMS us : +91 99410 32468 E-mail us : aosmithcs@aosmithindia.com Registered Office A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka –... - Page 24 Manufactured by A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka – 562 112, India. Toll Free: 1800-103-2468 Website: www.aosmithindia.com CIN: U31909KA2006PTC040282...