Water Heater HSE-SAS/HSE-SDS/HSE-SGS 6, 10, 15 and 25 Litres Longer warranties. E X P E R T S E R V I C E 1800-103-2468/1860-500-2468 +91 99410 32468 (Send SMS) or aosmithcs@aosmithindia.com Monday to Friday: 9 a.m., to 8 p.m.
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Congratulations! And welcome to the A. O. Smith family. We would like to thank you for the trust you have shown in choosing an A. O. Smith Water Heater. You can be sure it will live up to your expectations. Thousands of delighted users all over the world trust A.
What's in the box? Electric User Guide Wall Mounting Water Heater Accessories Contents Read Before Operation ..................1 General ........................2 Speci cations......................3 Key Features......................5 Safety Precautions....................6 Installation......................... 6 Connecting to Water Supply ................9 Operation ........................11 A.
About this manual This manual is a guide to good practice for operating and periodic maintenance of the A. O. Smith HSE-SAS/HSE-SDS/HSE-SGS Water Heater. Do not operate the Water Heater before reading the user manual. Please follow instructions in this manual to ensure personal safety and proper operation of this product.
HSE-SAS/HSE-SDS/HSE-SGS Water Heater. These messages point out potential hazards and also educate on how to reduce any potential risks. Please always read and follow all safety messages as provided in this user manual.
Speci cations HSE-SAS HSE-SAS HSE-SAS HSE-SAS Model HSE-SDS HSE-SDS HSE-SDS HSE-SDS HSE-SGS HSE-SGS HSE-SGS HSE-SGS Volume [L] HSE-SAS/HSE-SDS 2000 Power [W] HSE-SGS 3000 Voltage/Frequency [V/Hz] 230~/50 Actual Stdg. Loss [kWh/24h/45°C di .] 0.280 0.340 0.451 0.550 HSE-SAS/HSE-SDS Reheating Time for 35°C rise [in min.]...
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Figure 2 With Service Cover Without Service Cover Part Description Part Description Cold water inlet pipe with di user Red Cap Hot water outlet pipe Anode Multi-function Safety Valve* Heating Element Temperature Control Knob Thermal Cut-out Decorative Front Panel Thermostat Blue Cap Wall Mount Slot CAUTION...
Scale and sediment build-up on the surface of the element can lead to premature failure. A. O. Smith Glass Coating helps to prevent scale formation and extends the life of the Heating Element. HSE-SAS has e cient Incoloy Heating Element that does not accumulate calciferous deposits like copper. Express Heat...
Safety Precautions During Installation Do not install the Water Heater where water Do not install the Water Heater where there is splashes on the Water Heater. direct sunlight or rain. It has to be installed indoor only. Figure 3 Figure 4 CAUTION CAUTION Installation...
Mounting the Water Heater • Water heater must be located within • It is recommended as per IS302-1 to have 3-1/2 ft. (approx.) from a 230V electrical 6 inches clearance from wall. outlet with proper grounding. • Select a place to mount Water Heater •...
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• Place the Water Heater on the Hanging Screw using the Wall Mount Slot (Fig. 10). Tug downwards on the Water Heater to ensure that the Water Heater is xed steadily. Figure 10 Wall Mount Wall Mount Slot Slot Water Water Heater Heater...
Connecting to Water Supply Figure 11 Installation Diagram Blue Cap **Multi-function Safety Valve Discharge Lever Discharge Outlet Red Cap *Flexible Hose *Flexible Hose Hot Water Tap Cold Water Tap * Flexible Hoses to be procured by the customer, not part of standard product. ** Multi-function Safety Valve comes included with the Water Heater.
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CAUTION • The Multi-function Safety Valve should never be removed or blocked by any means to prevent it from dripping or releasing the excess pressure inside the heater. Failure to do so may result in damage to the Water Heater and injuries to the user. This will also make the warranty null and void.
Operation Filling the Water Heater Tank Open a nearby hot water faucet to permit air to escape. Open the cold water inlet valve fully, lling the Water Heater and the piping. Close hot water faucet when water ows. Check all the connections to see if there is any leakage. In case of a leakage, drain the Water Heater completely, repair the leaking joint and then re ll the Water Heater.
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Connecting to Electrical Supply The power cord and plug are connected with this Water Heater. Find a separate socket for power plug and make sure the socket is in rm contact with the plug. Ensure that reliable earthing has been done. Figure 15 CAUTION •...
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Temperature Control Knob Switch on the Water Heater’s power supply. The Power indicator lamp glows. Temperature Setting Turn the Temperature Control Knob clockwise for the device to commence heating and change the set temperature. The Heating indicator lamp will glow. [The set temperature increases if the Temperature Control Knob is turned clockwise].
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Draining the Water Heater Tank Whenever the Water Heater is not used for an extended period, unplug the unit and drain. If it is below freezing temperature, you will need to unplug the unit and drain it. Switch OFF the electric supply to the Water Heater. Open the hot water faucet until the water runs cool.
You have the option of changing this panel to match your bathroom decor at a nominal cost (for HSE-SAS models). * You have the option of changing this panel to match your bathroom decor at a no cost. This option is available only one time after purchase (for HSE-SDS and HSE-SGS models).
Changing the Decorative Front Panel Please follow the instructions as shown in (Fig. 18). Figure 18 1. Pull out the Knob. 2. Unscrew the screw on 3. Remove the Decorative the Decorative Front Panel. Front Panel to change. WARNING • Please ensure to switch o the power supply while changing the Decorative Front Panel and pull out the power plug from the socket.
Troubleshooting The Water Heater may not operate as desired if used incorrectly or there is a minor cause, even though the product has no fault. In these cases, check the following issues to solve simple problems without the help from the Customer Care Centre. If the problem does not solve after checking the following issues, call Customer Care Centre.
Circuit Diagram Figure 19 Thermal Cut-out Thermostat Green Brown Blue White Green/Yellow Green light Red light Heating Tank Element Blue White Black Black...
YEARS Extended Warranty* • Glass-Coated Heating Element (HSE-SDS & HSE-SGS) - 2 + 2 Years* on HSE-SDS and HSE-SGS • Incoloy Heating Element (HSE-SAS) - 2 + 1 Years* • Product Warranty - 2 Years Inspection and Test Report of the Company's O ce/Authorised Service...
General Terms of Warranty The “goods” shall mean the goods described in the purchase agreement. “The customer” shall mean the original purchaser under the purchase agreement. “The Company” shall mean A. O. Smith India Water Products Private Limited. The “Purchase Agreement” shall mean the General Terms and Conditions of Sale agreed upon by the customer and the Company as printed on the Invoice.
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Warranty Card Customer Copy to be retained by the Customer Invoice Number: ___________________________ Dated: _________________________ Unit Serial Number: __________________________________ Model: _________________________ Capacity: ______________________ Customer's Name and Address: ______________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Ph: _______________ Mobile: _____________________ E-mail: ___________________ Dealer’s Stamp and Signature Warranty Card Company Copy to be sent back to the Company Invoice Number: ___________________________ Dated: _________________________...
Service and Maintenance For Service needs: Please contact our A. O. Smith Customer Care No. : 1800-103-2468/1860-500-2468. SMS us : +91 99410 32468 E-mail us : aosmithcs@aosmithindia.com Registered O ce A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka –...
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OVER A CENTURY OF INNOVATION A. O. Smith enjoys a rich history of achievements. A glimpse at our 143-years history reveals numerous engineering and technical achievements. 1874 1906 1889 1927 The Smith family started a small A. O. Smith was North America’s largest Mechanical shop in Milwaukee, automobile frame manufacturer.
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