Internet Security Systems RealSecure User Manual page 41

Local or remote
precedence?
OK: The local RealSecure agent is successfully exchanging information with
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ICEcap Manager.
Authentication Failure: The agent may have an incorrect account name or
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password. Re-enter the account, group, and password values and test again. If this
error persists, check with your ICEcap administrator that you are using the correct
account name, password, and group.
Abort: The last attempt to communicate was cut off before it was complete. This is
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may be due to an interruption in network access between ICEcap Manager and the
local RealSecure agent. Contact your ICEcap administrator.
Connection Failure: The local agent was unable to connect to ICEcap Manager.
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You may have an improperly installed or configured network interface, or the local
Desktop Protector system is in an area of the network that cannot access the ICEcap
server. Contact your ICEcap administrator.
ICEcap Manager determines whether the settings on the local computer take precedence
over settings received from ICEcap Manager. To find out your current precedence:
1. On the Main Menu, select Tools
2. Select the ICEcap tab.
3. Click Test.
Desktop Protector sends a proactive heartbeat to the ICEcap server and ICEcap
Manager updates the local agent's settings.
4. Is Enable local configuration editing selected?
If yes, go to Step 5.
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If no, you cannot change any intrusion detection settings from this computer. To
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change the local ICEcap configuration settings, contact your ICEcap administrator.
5. Under Configuration Priority, is the Local or Remote option button selected?
If the Local option button is selected, directions from ICEcap Manager are applied
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only to settings that you have not explicitly configured from the Local Console.
If the Remote option button is selected, ICEcap Manager can override any settings
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you enter on this computer.
Edit BlackICE Settings.
Connecting to ICEcap Manager
33