How Icecap Manager Works With Realsecure Desktop Protector - Internet Security Systems RealSecure User Manual

Chapter 2: Using RealSecure Desktop Protector with ICEcap Manager
How ICEcap Manager Works With RealSecure Desktop
Protector
Introduction
Independent
operation
Control levels
14
ICEcap Manager interacts with agents in two ways:
Collecting and managing information. As each RealSecure agent detects events, it
G
forwards information about those events to the ICEcap server. ICEcap Manager stores
and logs the events for enterprise-wide security reporting and analysis.
Installing, updating and controlling remote agents. ICEcap administrators can use
G
ICEcap Manager to control the configuration of all RealSecure agents on the network.
This provides a central platform for standardizing security settings across the
enterprise.
ICEcap Manager and RealSecure Desktop Protector work independently from one
another. If either the agent or ICEcap Manager is offline or unavailable, the other system
continues working without interruption. RealSecure Desktop Protector and ICEcap
Manager interact only when an event or a configuration issue occurs.
This table identifies the possible interactions between RealSecure Desktop Protector and
ICEcap Manager:
Interaction
Event Reporting
Configuration Updates
Software Updates
Table 7: Interactions between ICEcap Manager and the agent
By default, ICEcap Manager has total control over all agents, allowing modification only
to display and event notification preferences. However, ICEcap administrators can
configure groups to allow agents partial local control or almost complete local control.
The control level can be set only from ICEcap Manager, as part of a policy applied to an
ICEcap group and pushed to the remote agents in the group. An end user cannot choose a
control level from the local Desktop Protector interface.
RealSecure agents that include the Local Console can have any level of
Note:
configuration sharing, whether they are remotely installed from ICEcap Manager or
Description
When configured to report to an ICEcap
Manager, Desktop Protector reports information
about each event.
ICEcap Manager issues instructions to Desktop
Protector to update security settings.
Note: Only ICEcap Manager can issue
configuration updates. While end-users may be
able to configure their local installation of
Desktop Protector, this configuration
information is stored locally. It is not transmitted
to ICEcap Manager.
ICEcap Manager installs files on the remote
agent to add RealSecure functionality.
Note: Only ICEcap Manager can distribute
software updates. Local RealSecure agents
cannot update other systems.
Initiated by:
Desktop Protector
ICEcap Manager
ICEcap Manager