Warranty - Nieco ExVection 6220 Owner's Manual

WARRANTY

This warranty is effective for all Nieco Toasters shipped after April 1, 2013
Your new Nieco ExVection™ Toaster is guaranteed against original defects in manufacture of machine and component parts. This
guarantee is as follows:
• All parts and labour are guaranteed for 2 years except elements as defined below.
• Elements are guaranteed for 2 years against any failure, whatever the cause.
• Elements replacement labour is included for 1 years, the second year is parts only.
Your warranty will begin either on the date you return the Nieco warranty card that is shipped with your machine, or 30 days after
shipment of the machine from the Nieco factory.
Generally, your guarantee provides replacement of all parts, which fail due to defects in manufacture for two years after installation of
the toaster and validation of the warranty as described above. The Nieco Service provider in your area will replace parts that fail. If
the part is one listed below, your Servicer will provide the labour to replace it, subject to certain conditions. The parts that will be
replaced are generally parts that require service level installation or adjustment. The parts that may be replaced are listed in the
Warranty Parts schedule included. Alternately, at Nieco's discretion, your machine may be swapped for a new or factory recondi-
tioned toaster.
Nieco guarantees the correct mechanical operation of the equipment at the time of installation. Nieco makes no warranty, expressed
or implied of toasting effect or of exact capacity as subjective judgments, product variations and or customer caused machine condi-
tions beyond Nieco's ability to predict or control may alter the toasting performance of the machine.
Nieco specifically does not warrant or guarantee or provide compensation for any lost production, lost product, lost labour or lost sales
or other consequential damages that may occur as a result of equipment malfunction or failure. This disclaimer of liability for conse-
quential damages applies whether the cause of malfunction or failure is otherwise covered by our warranty or not. In any event,
Nieco's liability shall be limited to replacement of the equipment or return of the equipment and refund of the original purchase price.
1. Ordinary wear and tear, deterioration or damage, except elements that are warrantied against any failure.
2. Defects in parts or performance caused by improper cleaning, maintenance or adjustment.
3. Adjustments are not covered by warranty except when a part needing such is replaced under warranty by a Nieco servicer.
4. Misuse or improper cleaning or assembly of the toaster and its components.
5. External causes of defective performance. This includes electrical supply and hookup parts.
6. Machines that have been improperly repaired by non-Nieco servicers.
7. Machines with parts installed which Nieco does not approve or supply. Approved parts are available from your Nieco Service
Centre or otherwise authorized Nieco parts seller. No other parts have been tested or approved by Nieco.
8. Damages caused in shipment.
9. Damage from moisture into electrical components.
10. Damage from tampering with or removal of any safety device.
Warranty items, labour or parts, are available from your Nieco Service provider. Nieco parts may also be purchased directly from
Nieco's United States or Canada master parts distributors.
If the unit arrives damaged, contact the carrier immediately and file a damage claim with them. Save all packing materials when filing a
claim. Freight damage claims are the responsibility of the purchaser and ARE NOT covered under warranty.
Labour warranty is subject to these limitations:
1. Labour warranty work is to be performed during regular working hours. Off-hour labour may be subject to additional charge
by the servicer.
2. One-hour travel in each direction to the restaurant from the servicer's place of business is included. Restaurants in more
distant or remote locations may be charged additional travel time or overnight accommodation, if necessary.
Your Nieco Service provider will make warranty decisions. Nieco has provided our servicers with guidelines for warranty work and
standards for repair time. If your Nieco servicer rejects your warranty claim, you are required to pay the servicer even though you dis-
pute the charge. To dispute any warranty decision, first contact the Service provider principals. If you are not satisfied, contact Nieco
Service Department or any Nieco Customer Service administrator. Nieco will immediately investigate your claim and make a warranty
decision. If you have paid your servicer and your claim is honored, your money will be refunded. You are responsible for paying the
servicer when due, however, regardless of the status of any claim. Go to: service@nieco.com
If you are supplied warranty parts without warranty labour, Nieco or your warranty parts supplier may require the parts to be returned
to the factory as a condition of receiving the warranty parts. This is particularly true of high value important components as motors
and controls, or any parts showing a pattern of failure. If required, Nieco will pay the return freight cost and give instructions via your
servicer on how to return the parts.
Nieco ExVection™ Toaster Warranty
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Nieco Corporation - ExVection Toaster 6220