BionX RIDE+ Owner's Manual
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BionX RIDE+ Owner's Manual

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Summary of Contents for BionX RIDE+

  • Page 1 Electric bicycle ® Owner’s Manual...
  • Page 3 ENGLISH This Electric bicycle manual is additional to the manual provided with your bicycle. © 2013 Trek Bicycle Corporation. All rights reserved. No texts, details, or illustrations from this Manual may be reproduced or distributed, or become the subject of unauthorized use for commercial purposes. Additional manuals for using the Electric bicycle may be ordered as separate items from Trek Bicycle.

  • Page 4: Table Of Contents

    4.7 Charging the battery pack 4.8 Battery pack care 4.9 Warnings and Suggestions for use 4.10 Programming (bikes with ‘BionX G2’ and ‘RIDE+ Pro’ controller only) 5. Maintenance Cleaning 5.2 Removal and refitting of wheels for bikes with a rear wheel motor 5.3 Removal and refitting of wheels for bikes with a front wheel motor...

  • Page 5: Congratulations On Your New Electric Bicycle

    ongratulations Congratulations on your new electric bicycle! Your electric bicycle is a bike with electric pedal assistance. This means that you can pedal it as a normal bike, or that the bike can assist you in your pedaling. The electric bicycle will assist you when you are pedaling. The amount of assistance depends on the force you exert on the pedals.

  • Page 6: Quick Start

    This device can be used to select a higher or lower assist or regeneration level without removing your hands off the handlebars. The red throttle button on the BionX remote is a convenient help to move the bike without pedaling (up to 4 km/h) walking next to the E-bike.

  • Page 7: Ride+ Pro Controller

    riDe+ P ro Controller uiCk start 1.2 RIDE+ Pro controller • Switching system On/Off Push any of the two upper buttons briefly to switch the system ‘On’. Push the button to switch the system Off. When switched On, the bike is in cycle mode (zero assist). • Assistance/Regeneration Level Push the ‘+’ button once for assistance level 1, again for higher levels. Push the ‘-’ button to go to a lower level.

  • Page 8: Ride+ Easy Controller

    - riDe+ e uiCk start asy Controller 1.3 RIDE+ Easy controller • Switching system On/Off To switch the system On, push the ‘Side’ button once briefly . To switch it Off, push the ‘Side’ button again. After switching On, the bike is always in cycle mode (zero assist). Notice. It is strongly advised to ride away in a straight line when an assistance level is selected. Never select assistance level 3 or 4 during maneuvering or riding away in a tight corner.

  • Page 9: Ride+ Easy Ii Controller

    riDe+ e Controller uiCk start 1.4 RIDE+ Easy II controller • Switching system On/Off To switch the system On, push the ‘Side’ button once briefly. To switch it Off, push the ‘Side’ button again. After switching On, the bike is always in cycle mode (zero assist). To prevent loss of riding information, please make sure that the system is switched Off before the controller is removed from the bike.

  • Page 10: Charging

    uiCk start harging 1.5 Charging • Power supply The charging process is the same for all battery pack types. They can be charged using the power supply, on the bike or removed from the bike. RIDE+ R250 RIDE+ R320 RIDE+ R320 RIDE+ C320 and RIDE+ C420 Attention.

  • Page 11: Rear Rack Battery Packs (Ride+ R250, Ride+R320)

    1.6 Rear rack battery packs (RIDE+ R250, RIDE+R320) • Removing the battery pack Insert the key in the lock, twist the key clockwise (1,2). Now slide the battery pack rearwards out of the rear rack (3,4). After you remove the battery pack, don’t forget to take the keys out of the lock. • Placing the battery pack Slide the battery pack into the rack, electrical-contact side first (1). Carefully push all the way forward, also through a slightly higher resistance at the end (2,3). Now turn the key of the lock counter clockwise until the battery pack is locked and take the key out of the lock (4). Do not ride the bike with the lock open. EN-8...

  • Page 12: Downtube Battery Packs (Ride+ C320, Ride+ C420)

    uiCk start owntuBe attery aCks 1.7 Downtube battery packs (RIDE+ C320, RIDE+ C420) • Removing the battery pack Insert the key in the lock, twist the key clockwise until the lock springs out (1,2). When the lock springs out, the lever of the battery pack will be released. Now take the key from the lock and pull the lever of the battery pack so that it slides upwards - parallel to the down tube - until it releases from the rail (3). When the battery pack is not on the bike, always use the protective cover on the contacts on the frame to protect the electrical system from water (5). Contacts at the bottom side of the down tube • Placing the battery pack Position the battery over the downtube (with some space between the seat tube and the lower end of the battery pack, 1). Now, slide the battery pack down onto the rail (2). Use the lever to lower the battery pack carefully during the last phase of sliding, so that the connectors engage (3). Be sure that the connector at the bottom of the battery pack and the connector on the docking engage properly. When the battery pack is fully in place, push the lock in until it clicks (4).

  • Page 13: Description

    esCriPtion 2. Description 2.1 Specific parts for the electric bicycle There are several models of electric bicycles, with different equipment options. Find the options that are on your electric bicycle. In the pictures of the bikes you will find the battery pack (1), the motor ‘front or rear’ (2), the controller (3), the brake switch (4), and the wiring harness (5). • Battery packs There are four types of battery packs for RIDE+ bicycles: 1. ”RIDE+ R250” battery pack, containing 30 Li-Mn (Lithium-Ion) cells, 4.8 Ah, 250 Wh. 2.”RIDE+ R320” battery pack, containing 39 Li-Mn (Lithium-Ion) cells, 6.6 Ah, 320 Wh.
  • Page 14 • Controllers 1. BionX G2 controller: controls all functions: On/Off, the four assist levels, the four regenerative levels and lights On/Off. It also functions as a bicycle computer, measuring speed and distance, and shows the battery charge level. 2. R IDE+ Pro controller: controls all functions: On/Off, the four assist levels, the four regenerative levels and lights On/Off. It also functions as a bicycle computer, measuring speed and distance, and shows the battery charge level. All the information can be provided in different languages (see ‘programming’) 3. RIDE+ Easy controller: controls all functions: On/Off, the four assist levels, and Lights On/Off.

  • Page 15: Assistance/Regeneration

    – r ssistanCe egeneration 2.2 Assistance/Regeneration The systems with the BionX ‘G2’ controller, ‘RIDE+ Pro’ controller, ‘RIDE+ Easy I’ controller and ‘RIDE+ Easy II’ controller have four levels of assistance. When the system is set to assistance, the electric motor drives the rear wheel and assists you in your pedaling. Additionally, the systems with the BionX ‘G2’ controller, the ‘RIDE+ Pro’ controller and the Easy II controller have four levels of regeneration. The systems with the ‘RIDE+ Easy I’ controller do not have regenerating by default.

  • Page 16: Bontrager Satellite Elite Forklight

    ontrager atellite lite ight 2.3 Bontrager Satellite Elite ForkLight* The Bontrager Satellite Elite ForkLight comes in a RIDE+ and non-RIDE+ version. The RIDE+ version can be operated via the controller on the handlebar. The energy that is needed to power the RIDE+ lights comes from the battery pack. Both lights always work simultaneously.

  • Page 17: Km/H 'Fast Electric Bike

    ‘F ’ leCtriC 3. 40 ‘Fast Electric Bike’* km/h The ’40 km/h fast electric bike’ is an electric bicycle of which the assistance does not stop at 25 km/h but at 40 km/h. This higher assist speed makes it the perfect electric bicycle for people who like riding faster than 25 km/h. Note, though, that the actual maximum speed that you can reach depends first and foremost on how strongly you pedal. *Note: ‘Fast’ E-bicycles are only available in Germany, Austria and Switzerland. 3.1 Legal rules Legally, the 40 km/h fast electric bike is no longer considered being a ‘bicycle’ but a ‘lightweight moped’. It has type approval as such. NOTE.

  • Page 18: Instructions For Use

    For 4. Instructions for Use There are four types of controllers: BionX ‘G2’, ‘RIDE+ Pro’, ‘RIDE+ Easy’ and ‘RIDE+ Easy II’. 4.1 BionX ‘G2’ controller 1• Speed indication 2• Service Indication* 3• Current assistance level 4• On/‘+’ button 5• ‘-’ Button 6• Distance, Odometer, Chronometer, Average speed 7• Battery charge level 8• Mode-switch button 9• On/Off button 10• Current generation level. *Warning. If the Service Indication (a steady or blinking wrench symbol) is visible on the display, refer immediately to paragraph 7.1 for instructions.
  • Page 19 nstruCtions For To increase assistance, press button ‘+’. For assistance level 1, press once. Press again for more assistance. For less assistance press button ‘-’. When there is no assistance level shown and the bicycle icon is visible on the screen, there is no assistance. Pedaling is then the same as on a normal bicycle. To switch from any level of regeneration to the first assist level, press and hold the ‘+‘ button. Notice.
  • Page 20 • Installation of the BionX remote for non-equipped bikes To connect the BionX remote to the system, the remote connector can be plugged into the receiver connector of the controller docking. After that, the brake generator connector can be plugged into the remote connector.

  • Page 21: Ride+ Pro Controller

    nstruCtions For 4.2 RIDE+ Pro controller 1• Speed indication 2• Battery charge level 3• ‘+’ button 4• Distance, Odometer, Chronometer, Average speed, Clock 5• ‘-’ button 6• Current assistance level 7• Current generation level 8• Mode-switch button 9• On/Off button 10• Light indicator, On or Off 11• Service Indication*. *Warning. If the Service Indication (a steady or blinking wrench symbol) is visible on the display, refer immediately to paragraph 7.1 for instructions. • Switching system On/Off Press any of the two top buttons briefly to switch the system On. The battery pack will beep four times, the system will perform a short self-check (shown on the display as a countdown in the ‘speed’-field), and the system will activate (switch to ‘On’).
  • Page 22 nstruCtions For • Regeneration When the bicycle regenerates electricity for the battery, the system is in generation mode. There are four levels of regeneration. The level of regeneration is shown by the arrows at the bottom of the screen. To increase the regeneration level, press button ‘-’. For regenerative level 1 press once. Press again to increase the regeneration level to a higher level. For a lower regeneration level press button ‘+’.
  • Page 23 nstruCtions For • Mountain mode The “Mountain Mode” allows for longer uphill riding before the motor shows power reduction due to so-called “temperature-derating”. As “Mountain Mode” limits the maximum motor torque the motor will stay cooler for a longer period of time. Select this option by going to assistance level 4 and then press-and-hold the ‘+’ button for 2 seconds. To return to assistance level 4, press the ‘-‘ button once. • Changing the language option of the controller The RIDE+ Pro controller allows you to change the language that is displayed on the screen. See the part ‘programming’ later in this manual to set the correct language. •...

  • Page 24: Ride+ Easy Controller

    nstruCtions For 4.3 RIDE+ Easy controller 1• Battery charge level 2• Light indicator, On or Off 3• Service Indication* 4• Side button (On/Off, Light On/Off) 5• Front + (right-hand) button 6• Front - (left-hand) button 7• Assistance / (Regeneration) level indicator. *Warning. If the Service Indication (a blinking bike frame) is visible on the display, refer immediately to paragraph 7.1 for instructions. • Switching system On/Off To switch the system On, push the ‘Side’ button once briefly. The battery pack will emit four short ‘beeps’ and the system will do a self-check. This is shown on the display as a building up of the display: the bicycle outline shows first, then the state of charge of the battery is shown.
  • Page 25 nstruCtions For • Switching lights On/Off For bikes equipped with lights: keep the ‘Side’ button pressed for five seconds to switch lights On or Off. This switches On the front light, the rear light and the backlight in controller screen. In the display, the light symbol will appear.

  • Page 26: Ride+ Easy Ii Controller

    nstruCtions For 4.4 RIDE+ Easy II controller 1• Assistance / Regeneration level indicator 2• Side button (On/Off, Light On/Off) 3• Light indicator, On or Off 4• Battery charge level 5• Front + (right-hand) button, Miles/Kilometers switch button 6• Front - (left-hand) button, Mode switch button 7• Distance, Odometer 8• Speed indication / Service Indication*. *Warning. If the Service Indication (a blinking speed indicator) is visible on the display, refer immediately to paragraph 7.1 for instructions. • Switching system On/Off To switch the system On, push the ‘Side’ button once briefly. The battery pack will emit four short ‘beeps’...
  • Page 27 nstruCtions For • Switching lights On/Off Press the ‘Side’ button for 2 seconds to switch On/Off the Controller display light, and if present, the front and rear lights. Once activated, the light symbol will appear on the screen. The lights will stay On even when you stop. Even when the battery gauge shows ‘empty’, there is still enough energy remaining to run the lights for about two hours.

  • Page 28: Rear Rack Battery Packs

    nstruCtions For 4.5 Rear rack battery packs • Battery pack size Depending on the model, your bike will be equipped with either a “RIDE+ R250 battery pack” or a “RIDE+ R320 battery pack”. Removal, putting back and charging are much the same for all packs. • ‘ RIDE+ R250 battery pack’, containing 30 Li-Mn (Lithium-Ion) cells, 4.8 Ah, 250 Wh. • ‘ RIDE+ R320 battery pack’ containing 39 Li-Mn (Lithium-Ion) cells, 6.6 Ah, 320 Wh. • Bontrager Interchange System compatibility The RIDE+ R250 and RIDE+ R320 battery packs are compatible with the Bontrager Interchange System. This means you can mount a(n optional) Bontrager Interchange basket or pannier on the rear rack of the bike by removing the plug from the battery pack. •...

  • Page 29: Downtube Battery Packs

    nstruCtions For 4.6 Downtube battery packs • Battery pack size Depending on the model, your bike will be equipped with either a “RIDE+ C320 battery pack” or a “RIDE+ C420 battery pack”. Removal, putting back and charging are the same for the two packs. Both packs have the same exterior and are interchangeable. • ‘ RIDE+ C320 battery pack’, containing 39 Li-Mn (Lithium-Ion) cells, 6.6 Ah, 320 Wh. • ‘ RIDE+ C420 battery pack’, containing 52 Li-Mn (Lithium-Ion) cells, 8.8 Ah, 420 Wh. • Bottle cage holder A bottle cage can be mounted on the RIDE+ C320 and RIDE+ C420 battery packs by installing the ‘bottle cage holder’. This adapter can be mounted by 2 bolts. Subsequently, the bottle cage can be mounted on the adapter. Only use the 4 bolts that are delivered with the holder to prevent damage to the battery cells inside. •...

  • Page 30: Charging The Battery Pack

    nstruCtions For Contacts at the bottom side of the down tube • Replacing battery pack Position the battery pack over the down tube (with some space between the seat tube and the lower end of the battery pack, step 1 below). Now, slide the battery pack down onto the rail (2). Use the lever to lower the battery pack carefully during the last phase of sliding, so that the connectors engage (3). Be sure that the connector at the bottom of the battery pack and the connector on the docking engage properly. When the battery pack is fully in place, push the lock in until it clicks (4). Do not ride the bike with the lock open. 4.7 Charging the battery pack Notice.
  • Page 31 nstruCtions For The battery pack can both be charged in the bike or it can be removed from the bike for charging. Li-Ion batteries such as are used in the electric bicycle, have no ‘memory-effect’. This means that the battery capacity is not influenced if the battery pack is recharged before it is completely empty. You can recharge after every ride.

  • Page 32: Battery Pack Care

    nstruCtions For 4.8 Battery pack care • Cleaning of the battery pack Clean the battery pack with a damp cloth. The battery pack is splash proof, but not waterproof. Do not immerse the battery pack in water and do not clean the battery pack with a high-pressure washer. • Handling of the battery pack Handle the battery pack with care to avoid damage. Do not drop or impact the battery pack, immerse it in water, or clean it with a high-pressure washer. Do not open the battery pack (there are no user-serviceable parts inside). Do not short-circuit the terminals. Warning.
  • Page 33 nstruCtions For • Maximum load rear rack The maximum load for the rear rack on the RIDE+ bike can be found on the rack stay and/or the rear rack. The maximum allowable load on the rear rack is 20 kg for bikes with a rear rack battery pack and 25 kg for bikes with a downtube battery pack. • Getting the most from your electric bicycle Riding with the system ‘on’ in level 0 is the same as riding with the system ‘Off’. With the system switched ‘on’, your speed and distance will be measured and you will be able to use the lights. This will not be possible when the system is ‘Off’. The system will be most efficient when you pedal with a cadence of around 60 rpm. Use the assistance levels according to your needs. Always remember that your electric bicycle is still a bicycle and should be used as such.

  • Page 34: Programming (Bikes With 'Bionx G2' And 'Ride+ Pro' Controller Only)

    A lways respect local laws about transportation of a(n electric) bicycle. Warning. The drivability of the vehicle may change with extra weight on (the back of) the vehicle. 4.10 Programming (bikes with ‘BionX G2’ and ‘RIDE+ Pro’ controller only) This section explains how you set the odometer units (miles or kilometers), the clock, the wheel diameter and how you can swap the functionality of the buttons and select the correct language.

  • Page 35: Maintenance

    aintenanCe 5. Maintenance After the first two to three weeks of use, or 300 km, have your dealer check the spokes in the rear wheel. The motor is of the ‘brushless’ type and requires no maintenance. Check the connections of the system every two to three months. Make sure that no dirt or moisture can get into the ‘docking station’ (connector) when the battery pack is not on the bike. If you notice anything like this, clean with a smooth, dry brush. 5.1 Cleaning When cleaning the bike, use a sponge and/or a soft brush. For the battery pack case, a damp cloth suffices. Use little water. Keep water away from the electrical connections. Notice. Do not use a jet-wash. The powerful water-jet may damage the electronics. 5.2 Removal and refitting of wheels for bikes with a rear wheel motor Removal and refitting of the rear wheel is best left to your dealer.

  • Page 36: Removal And Refitting Of Wheels For Bikes With A Front Wheel Motor

    aintenanCe Warning. On bikes without a derailleur, the chain may not be adjusted too tight (measured at the most tight point in the chain), else the RIDE+ system does not work properly and can the rider lose control of the bike while riding.
  • Page 37 aintenanCe 6. T ighten the wheel nuts equally and evenly to a torque of 40 Nm. Otherwise the system might not work properly. If you do not have access to a torque wrench, you can use a normal wrench, but ask your dealer to check the tightening torque of the nuts at the earliest opportunity. 7. R econnect the front brake. Rollerbrake bikes: make sure that the bolt for the brake arm is securely tightened.

  • Page 38: Technical Description

    eChniCal DesCriPtion 6. Technical description 6.1 Bike specifics Motor Brushless rear hub motor Maximum continuous power output 250 W Maximum assisted speed 25 km/h Wheel nut torque 40 Nm 6.2 Battery packs RIDE+ R250 RIDE+ R320 RIDE+ C320 RIDE+ C420 Voltage 37 V 48 V 48 V 48 V Capacity...

  • Page 39: Problem Solving

    roBlem solving 7. Problem solving 7.1 Drive problems • The Service Indication is visible on the display of the controller. When it shows, this means that the electronic system recognizes a problem. First try solving the problem by switching the RIDE+ system Off and back On. If the error persists, visit your dealer immediately for repairs. The Service Indication can mean the battery pack has been impacted or mis-handled, causing an electrical fault.

  • Page 40: Display Problems

    imiteD warranty • The charging light turns green after only 10 minutes of charging Please make sure the system is turned Off before you connect the power supply to a power source or before you remove the battery pack to charge it. 7.3 Display problems •...

  • Page 41: Contact

    ontaCt 9. Contact Addresses and telephone numbers: Trek Benelux/Bikeurope B.V Basicweg 12a NL 3821 BR Amersfoort The Netherlands Telephone: +31 (0)33 450 90 60 Internet: www.trekbikes.com Diamant Trek Fahrrad GmbH Stettbachstrasse 2 CH-8600 Dübendorf Switzerland Telephone for Germany: 0180-350 70 10 Telephone for Austria: 0820 820 121 Internet: www.diamantrad.com Villiger Trek Fahrrad GmbH Stettbachstrasse 2 CH-8600 Dübendorf Switzerland Telephone: +41 (0)44 824 85 00 Internet: www.villigerbikes.ch Part number 321466 Rev.C, January 2013, Third Edition. EN-38...

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