Chapter 11. Getting Information, Help, And Service; Information Resources; Lenovo Thinkvantage Tools; Help And Support - Lenovo 10B4 User Manual

Chapter 11. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo.

Information resources

You can use the information in this section to access useful resources relating to your computing needs.

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy
access to various tools to help you work more easily and securely.
Note: The Lenovo ThinkVantage Tools program is only available on computers preinstalled with the Windows
7 operating system from Lenovo.
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage
Tools.

Help and Support

The Windows Help and Support information system guides you to various help and support information from
Lenovo and Microsoft, such as updating drivers, accessing programs, and accessing user manuals.
To access the Windows Help and Support information system, do one of the following:
• On the Windows 7 operating system, click Start ➙ Help and Support.
• On the Windows 8 or Windows 8.1 operating system, move the pointer to the top-right or bottom-right
corner of the screen to display the charms. Then click Settings ➙ Help.

Safety and Warranty

The Safety, Warranty, and Setup Guide that is provided with your computer contains information on safety,
setup, warranty, and notices. Read and understand all safety information before using this product.

Lenovo Web site

The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy,
upgrade, and maintain your computer. You can also do the following:
• Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your
computer, and special offers.
• Purchase additional services, such as support for hardware, operating systems, application programs,
network setup and configuration, and custom installations.
• Purchase upgrades and extended hardware repair services.
• Download the latest device drivers and software updates for your computer model.
• Access the online manuals for your products.
• Access the Lenovo Limited Warranty.
• Access troubleshooting and support information for your computer model and other supported products.
• Find the service and support phone numbers for your country or region.
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