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Problem
I cannot find
Pocket Word and Excel recognize and display documents in
the document
only one folder below My Documents. For example, if you
or workbook
created another folder in the Personal folder in My
I saved.
Documents, the documents in that folder will not be shown.
To find your document or workbook, from tap Start >
Programs > File Explorer. Open the folder you created,
then tap the file you're looking for.
My device is
Tap Start > Settings > Personal tab > Password to be
always asking
sure the password settings are configured as you wish.
me for a
password.
I cannot get the
• Be sure your finger is clean when enrolling and scanning
Fingerprint
Reader to work.
• Be sure you are scanning one of the fingers you enrolled.
• Be sure to use a constant speed when scanning your
• Be sure to go through the Fingerprint Training as many
I cannot find files
Check My Documents, which is the default save location used
sent to me by
to receive files.
another device.
User's Guide
Solution
your fingerprint.
fingerprint.
times as necessary.
Troubleshooting
11–4
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