Planet ICA-3550V User Manual

Planet ICA-3550V User Manual

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5 Mega-pixel Outdoor IR PoE IP Camera
User's Manual of ICA-3550V
User's Man
5 Mega-pixel Outdoor
IR PoE IP Camera
►ICA-3550V
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Summary of Contents for Planet ICA-3550V

  • Page 1 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V User’s Man 5 Mega-pixel Outdoor IR PoE IP Camera ►ICA-3550V...
  • Page 2 User’s Manual of ICA-3550V Copyright Copyright © 2013 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste; they should be collected separately. Revision User’s Manual for PLANET 5 Mega-pixel Outdoor IR PoE IP Camera Model: ICA-3550V Rev: 1.1 (September. 2013) Part No. EM-ICA3550V...
  • Page 4: Table Of Contents

    Basic Setup................13 2.1 System Requirements .................13 2.2 Physical Description ................14 2.2.1 Identification of ICA-3550V Cable..........14 2.2.2 ICA-3550V I/O Control Instruction ..........15 2.3 Hardware Installation................17 2.3.1 Physical Installation ..............17 2.4 Initial Utility Installation...............19 2.5 Setup ActiveX to use the Internet Camera.........23 2.5.1 Internet Explorer 6 for Windows XP.........23...
  • Page 5 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Appendix F: Troubleshooting & Frequently Asked Questions....76 Appendix G: Micro SD Card Compatibility ..........80...
  • Page 6: Chapter 1. Introduction

    To adapt to constantly changing lighting conditions, the ICA-3550V comes with a removable IR-cut filter and built-in IR illuminators, which enable the camera to provide color video when there is sufficient light, and black/white video in dark conditions. The ICA-3550V is able to maintain clear images 24 hours a day.
  • Page 7 Together with powerful image processing attributes like Wide Dynamic Range and 3-Dimensional Noise Reduction technology, the ICA-3550V is able to filter the intense backlight surrounding a subject and remove noises from video signal. The result is that an extremely clear and exquisite picture quality can be produced even under any challenging lighting conditions.
  • Page 8 User’s Manual of ICA-3550V Flexible Installation and Power Functionality The ICA-3550V incorporates IEEE 802.3af Power over Ethernet technology and can be powered from a PoE Switch via the network, which eliminates the need for power cables and reduces installation costs.
  • Page 9: Features

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V .1 Features Camera ■ 1/3.2” 5MP p rogressive scan CMOS sensor ■ 3~9 mm vari-focal, DC auto-iris lens ■ 0 lux minimum illumination at F1.8 ■ Maximum resolution 2592 x 1944 ■...
  • Page 10 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V ■ Built-in Samba client for NAS ■ 3GPP for 3G mobile remote ap plications ■ Micro SD card local video recording suppo rted ■ Digital Input/Output for integration with sensors and alarms ■...
  • Page 11: Product Specifications

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 1.2 Product Specifications Model ICA-3550V Camera Image Device 1/3.2” 5 mega-pixel progressive scan CMOS Sensor Vari-focal 3~9 mm, DC auto-iris Mechanical IR-cut filter Lens Angle of view : horizontal: 27.31 ~ 75.24 degrees / vertical: 19.09 ~ 54.16 degrees...
  • Page 12: Package Contents

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V System Integration Application Programming Open API for software integration Interface Intelligent video motion detection and external input Alarm Triggers 3-zone video motion detection File upload via FTP, email and SAMBA.
  • Page 13: Chapter 2. Basic Setup

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Chapter 2. Basic Setup This chapter provides details of installing and configuring the Internet camera 2.1 System Requirements Network Interface 10/100Base-TX Ethernet Monitoring System Recommended for Internet Explorer 8.0 or later ·...
  • Page 14: Physical Description

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 2.2 Physical Description 2.2.1 Identification of ICA-3550V Cable 1. RJ-45 LAN socket: Connect to PC or Hub/Switch. For connection to 10Base-T Ethernet or 100Base-TX Fast Ethernet cabling, this Ethernet port built N-Way protocol can detect or negotiate the transmission speed of the network automatically.
  • Page 15: Ica-3550V I/O Control Instruction

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V   2.2.2 ICA-3550V I/O Control Instruction 1) Please connect the GND & DO pin to the external relay (buzzer) device. 2) Please connect the GND & DI pin to the external trigger device.
  • Page 16 Click "Pulse" and the camera will trigger the external output devise for several seconds; the duration length is according to the "interval" setting in Output Setting. Relay out function needs extra purchase relay box. Relay out box connected to I/O terminal connector will provide relay out function with ICA-3550V.
  • Page 17: Hardware Installation

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 2.3 Hardware Installation 2.3.1 Physical Installation 1. Connect an Ethernet cable Connect the LAN cable on the camera to the network device (hub or switch). If there is an IEEE802.3af PoE switch in your network, you can connect the camera LAN cable to this PoE switch to obtain power.
  • Page 18 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5. PoE (Power over Ethernet) Power over Ethernet (PoE) is a technology that integrates power into a standard LAN infrastructure. It enables power to be provided to the network device, such as an IP phone or a network camera, using the same cable as that used for network connection.
  • Page 19: Initial Utility Installation

    When you installed the Camera on a LAN environment, you have two easy ways to search your Cameras by PLANET IP Installer or UPnP discovery. Here is the way to execute PLANET IP Installer to discover Camera’s IP address and set up related parameter in a Camera.
  • Page 20 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 3. The GUI of IP Installer is as follows (Default IP: 192.168.0.20). (1) IP Installer will search all IP Cameras connected on LAN. The user can click “Search Device” to search again.
  • Page 21 (6) A quick way to access remote monitoring is to left-click the mouse twice on a selected IP Camera listed on “Device list” of PLANET IP Installer. An IE browser will be opened. (7) Then, please key in the default “Username: admin” and “Password: admin” in the following...
  • Page 22 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V (8) If the user name and password are input correctly, the following web page will be displayed.
  • Page 23: Setup Activex To Use The Internet Camera

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 2.5 Setup ActiveX to use the Internet Camera The Internet camera web pages communicate with the Internet camera using an ActiveX control. The ActiveX control must be downloaded from the Internet camera and installed on your PC. Your Internet Explorer security settings must allow for the web page to work correctly.
  • Page 24: Internet Explorer 7 For Windows Xp

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 2.5.2 Internet Explorer 7 for Windows XP From your IE browser ”Tools” ”Internet Options…” ”Security” ”Custom Level…”, please set up your “Settings” as follows: Set up the first 3 items •...
  • Page 25: Internet Explorer 7 For Windows Vista

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 2.5.3 Internet Explorer 7 for Windows Vista  From your IE browser ”Tools” ”Internet Options…” ”Security” ”Internet” ”Custom Level…”, please set up your “Settings” as follows: • Enable “Automatic prompting for ActiveX controls”...
  • Page 26: Chapter 3. Web-Based Management

    “ The login window of Internet camera will appear; default login username and password are: admin and admin. If the User Name and Password have been changed with PLANET IP Installer, please enter the new User Name and Password here.
  • Page 27 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Web browser may display the “Security Warning” window. Select “Yes” to install and run the ActiveX control into your PC. After the ActiveX control is installed and runs, the first image will be displayed.
  • Page 28: Chapter 4. Live Viewing

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Chapter 4. Live Viewing Start-up screen will be shown below whether you are ordinary users or an administrator. Get into the administration page. (1)Configure .Video Snapshot (2)Snapshot (3)Status Bar...
  • Page 29 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Select video screen “default, 1/2x, 1x, 2x” for view with the (4)Screen Size current camera screen size. Select video streaming source (When streaming 2 settings in (5)Streaming Select 『Video Setting』 is closed, this function will not display) IP Camera supports 2-way audio.
  • Page 30 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Enable zoom-in and zoom-out functions. Select “Enable digital (5)ZOOM zoom” option first within the pop-up dialogue box and then drag and drop the bar to adjust the zoom factors.
  • Page 31: Chapter 5. Configuration

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Chapter 5. Configuration Click to get into the administration page. Click to go back to the live video page.
  • Page 32: System

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.1 System 5.1.1 System Information 1. Server Information: Set up the camera name, select language, and set up the camera time. This is the Camera name. This name will show on the IP Server Name Installer.
  • Page 33 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Server time setting:Select options to set up time - “NTP”, “Synchronize with PC’s time”, “Manual”, “The date and time remain the same”.
  • Page 34: User Management

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V   5.1.2 User Management IP camera supports three different users, administrator, general user, and anonymous user. Yes:Allow anonymous login Anonymous User Login No:Need user name & password to access this IP camera...
  • Page 35: System Update

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V   5.1.3 System Update To update the firmware online, click “Browse…” to select the Firmware Upgrade firmware. Then click “Upgrade” to proceed. Reboot System Re-start the IP camera. Factory default Delete all the settings in this IP camera.
  • Page 36: Network

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.2 Network 5.2.1 IP Setting IP camera supports DHCP and static IP.
  • Page 37 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V DHCP Using DHCP, IP camera will get all the network parameters automatically. Static IP Please type in IP address, subnet mask, gateway, and DNS manually. IPv6 is a newer numbering system that provides a much larger address pool than IPv4, which accounts for most of today’s Internet traffic.
  • Page 38 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V This IP camera supports UPnP. If this service is enabled on your computer, the camera will automatically be detected and a new icon will be added to “My Network Places.”...
  • Page 39: Advanced

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V through the path: Call out the Control Panel → Network and Internet → Network and Sharing Center → Click "See full map" 5.2.2 Advanced 5.2.2.1 Https (Hypertext Transfer Protocol Secure) Https can help protect streaming data transmission over the internet on the higher security level.
  • Page 40 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Created Request: Setting the secure identification and apply it There are two ways to set Certificate -- Install Signed Certificate or Create Self-Signed Certificate. 5.2.2.2 SNMP (Simple Network Management Protocol) SNMP provides a simple framework for administering networked hardware.
  • Page 41 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V who has the community name has the authority to read or edit the information of IP camera via SNMP. Tick the box to enable SNMPv1 or SNMPv2c protocol, and specify the community name for write (read and write) and read (read-only).
  • Page 42 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V • Network Disconnected: The network connection was broken down. (The camera will send trap messages after the network being connected again) • V3 Authentication Failed: A SNMPv3 user account tries to get authentication but failed. (Due to incorrect password or community) •...
  • Page 43 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.2.2.4 QoS/DSCP (Quality of Server/Differentiated Services Code-point) DSCP specifies a simple mechanism for classifying and managing network traffic and provide QoS on IP networks. DSCP is a 6-bit in the IP header for packet classification purpose.
  • Page 44: Using Upnp Of Windows Xp Or Vista

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.2.2.5 IEEE 802.1x IEEE 802.1x is an IEEE standard for port-based Network Access Control. It provides an authentication mechanism to device wishing to attach to a LAN or WLAN.
  • Page 45 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Go to Start > Settings, and Click Control Panel The “Control Panel” will display on the screen and double click “Add or Remove Programs” to continue The “Add or Remove Programs” will display on the screen and click Add/Remove Widows...
  • Page 46 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V The following screen will appear, select “Networking Services” and click “Details” to continue The “Networking Services” will display on the screen, select “Universal Plug and Play” and click “OK”...
  • Page 47 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Please click “Next” to continue The program will start installing the UPnP automatically. You will see the below pop-up screen, please...
  • Page 48 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V wait while Setup configures the components. Please click “Finish” to complete the UPnP installation...
  • Page 49 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Double-click “My Network Places” on the desktop, the “My Network Places” will display on the screen and double-click the UPnP icon with Internet camera to view your device in an Internet browser.
  • Page 50 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.2.3.2 Windows Vista UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device.
  • Page 51 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Double-click “My Network Places“on the desktop, the “My Network Places” will display on the screen and double-click the UPnP icon with Internet camera to view your device in an Internet browser.
  • Page 52: Pppoe

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V   5.2.4 PPPoE PPPoE: Stands for Point to Point Protocol over Ethernet. A standard builds on Ethernet and Point-to-Point network protocol. It allows Internet camera connects to Internet with xDSL or cable connection; it can dial up your ISP and get a dynamic IP address. For more PPPoE and Internet configuration, please consult your ISP.
  • Page 53 IP address so that your listing will remain current when your IP address changes. ICA-3550V enables PLANET EASY DDNS in default, the hostname content contains and last six MAC address. When ICA-3550V connects to internet that remote client fill below hostname will connecting to ICA-3550V.
  • Page 54: Mail & Ftp & Samba

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.2.6 Mail & FTP & SAMBA To send out the video via mail, FTP and Samba, please set up the configuration first. Mail setting FTP setting...
  • Page 55 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Samba setting Samba only supports one layer folder.
  • Page 56: A/V Setting

    Finally, click “Save” button to reserve the setting. Adjust “Brightness”, “Contrast”, “Hue”, and “Saturation” to get clear video. Moreover, the ICA-3550V supports “Back Light Compensation (BLC)”, “Night Mode” and “Video Orientation”.
  • Page 57: Video Setting

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V This function increases the sensitivity of camera to get brighter image at night. The smaller the value you select, the slower the Sense-Up shutter speed becomes so that the image will get brighter, and moving subjects might be blurred.
  • Page 58 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.3.2.2 Basic Mode of Streaming 1 and Streaming 2 : Resolutio There are 5 resolutions can be chosen. 1920x1080,1280x720 , 640x480, 320x240, or 176x144 Profile is a different compression way of H.264. High profile provides better coding efficiency.
  • Page 59 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.3.2.3 Streaming 1 and 2 Advanced Mode: There are 5 resolutions that can be chosen. Resolution 1920x1080,1280x720 , 640x480, 320x240, or 176x144 High profile provides better coding efficiency. Profile Some devices do not support every profile.
  • Page 60 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Video Frame The video refreshing rate per second. Rate GOP Size It means "Group of Pictures". The higher the GOP is, the better the quality is. Video H.264 or JPEG.
  • Page 61: Audio

    IP Setting. 5.3.3 Audio The ICA-3550V supports 2-way audio. User can send audio from ICA-3550V built-in microphone to remote PC; User can also send audio from remote PC to ICA-3550V’s external speaker. (1) Audio from IP camera built-in microphone to local PC: select “Enable” to start this function.
  • Page 62: Event List

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.4 Event List The ICA-3550V provides multiple event settings. 5.4.1 Event Setting...
  • Page 63: Schedule

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V IP CAMERA allows 3-area motion detection. When motion is triggered, it can send the video to some specific mail addresses, transmit the video to remote ftp server and SAMBA, and trigger the relay. To set up the motion area, click “Area Motion Detection Setting”...
  • Page 64: I/O Setting

    The interval between two snapshots. 5.4.3 I/O Setting The ICA-3550V supports 1 input/1 output. When input is triggered, it can send the video to some specific mail addresses, transmit the video to remote ftp server, and trigger the relay and SAMBA.
  • Page 65: Log List

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V By GPIO I/O port input that activates related action when I/O Alarm Input Setting input is triggered. For example, if you select "10 sec" here, once the motion is...
  • Page 66: Sd Card

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.4.5 SD card 5.4.5.1 Playback Please Insert Micro SD cards before using it. Make sure pushing Micro SD card into the slot completely. Click the date listed on this page and it shows the list of the video. The video format is AVI. Click the video to start Microsoft Media Player to play it.
  • Page 67 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V 5.4.5.3 Copy to PC You can insert the Micro SD card to PC and read the files directly, or use FlashGet instead to download the files from IP camera. (In this way you do not need to pull out Micro SD card from the camera.)
  • Page 68 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V FlashGet will show you the link list, and you can tick the files you want to copy to your PC. Give the directory path in the new download window, and remember to enable "Login to Server": key in the IP Camera username and password.
  • Page 69: Appendix A: Factory Default

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Appendix A: Factory Default To recover the default IP address and password, please follow the following steps: Remove the power and Ethernet cable. • Take an electronic wire, plug one side of the wire into "Default" and the other side into "GND"...
  • Page 70: Appendix B: Ping Ip Address

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Appendix B: PING IP Address The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm whether or not Internet camera is installed or if the IP address conflicts with any other device over the network.
  • Page 71: Appendix C: 3Gpp Access

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Appendix C: 3GPP Access To use the 3GPP function, in addition to the previous section, you might need more information or configuration to make this function work. To use the 3GPP function, it is strongly recommended to install the Networked Device with a public and fixed IP address without any firewall protection.
  • Page 72: Appendix D: Planet Ddns Application

    5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Appendix D: Planet DDNS Application Configure PLANET DDNS steps: Step 1 Enable DDNS option through accessing web page of the ICA-2500. Step 2 Select on DDNS server provided, and register an account if you do not use yet.
  • Page 73: Appendix E: Configuring Port Forwarding Manually

    Manually setup the device with a fixed IP address, for example, 192.168.0.100. 2. Access the Router with Your Web browser The following steps generally apply to any router that you have on your network. PLANET WNRT-620 is used as an example to clarify the configuration process. Configure the initial settings of the router by following the steps outlined in the router’s Quick Installation Guide.
  • Page 74 5 Mega-pixel Outdoor IR PoE IP Camera User’s Manual of ICA-3550V Your WAN IP Address will be listed here. 3. Open/set Virtual Server Ports to enable remote image viewing The firewall security features built into the router and most routers prevent users from accessing the video from the device over the Internet.
  • Page 75 Some ISPs block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 8080.
  • Page 76 Do not connect device over a router. PLANET IP Installer PLANET IP Installer program program cannot detect device over a router. cannot find the device. If IP address is not assigned to the PC that runs PLANET IP Installer program, then PLANET IP Installer program cannot find...
  • Page 77 Microsoft’s Internet Explorer from the Microsoft webpage. PLANET IP Installer program fails Network may have trouble. Confirm the parameters and connections to save the network parameters.
  • Page 78 The router needs Port Forwarding feature. Refer to your router's manual for details. Packet Filtering of the router may prohibit access from an external network. Refer to your router's manual for details. Access the Network Camera from the Internet with the global IP address of the router and port number of Network Camera.
  • Page 79 Use the operating system of the selected language. Set the The unreadable characters are Encoding or the Character Set of the selected language on the displayed. Internet Explorer. The traffic of the network and the object of the image affect the frame rate.
  • Page 80: Appendix G: Micro Sd Card Compatibility

    Appendix G: Micro SD Card Compatibility The following is the Micro SD Card recommended: Transcend SDHC class4 16GB SDHC class4 32GB class4 16GB class4 32GB SDHC class6 SDHC class6 SDHC class6 16GB class6 class6 class6 16GB SDHC class10 SDHC class10 SDHC class10 SanDisk...

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