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Fujitsu PRIMERGY RX100 S8 Operating Manual

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Operating Manual - English
FUJITSU Server
PRIMERGY RX100 S8
Operating Manual
Edition November 2013

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  Summary of Contents for Fujitsu PRIMERGY RX100 S8

  • Page 1 Operating Manual - English FUJITSU Server PRIMERGY RX100 S8 Operating Manual Edition November 2013...
  • Page 2: Copyright And Trademarks

    – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – USB Flash Module (UFM) – CSS (Customer Self Service) Operating Manual RX100 S8...
  • Page 6 Operating Manual RX100 S8...
  • Page 7: Table Of Contents

    Contents Introduction ......11 Concept and target groups for this manual ..11 Documentation overview .
  • Page 8 Contents Connecting the server to the mains ....53 5.4.1 Using cable ties (standard PSU) ....54 5.4.2 Using the cable clamps (hot-plug PSU) .
  • Page 9 Contents Incorrect date and time ....82 Drives reported as “dead” when starting system ..82 Added drive reported as defective .
  • Page 10 Contents Operating Manual RX100 S8...
  • Page 11: Introduction

    Thanks to its highly developed hardware and software components, the PRIMERGY RX100 S8 server offers a high level of data security and availability. These include the Server Management ServerView Suite, Prefailure Detection and Analysis (PDA) and Automatic Server Reconfiguration and Restart (ASR&R).
  • Page 12: Documentation Overview

    Introduction Documentation overview More information on your PRIMERGY RX100 S8 can be found in the following documents: – "Quick Start Hardware - PRIMERGY RX100 S8" leaflet – "ServerView Quick Start Guide" – "Safety Notes and Regulations" manual " 安全上のご注意 " for the Japanese market –...
  • Page 13: Notational Conventions

    Introduction Notational conventions The following notational conventions are used in this manual: indicates commands or menu items. Text in italics "Quotation marks" indicate names of chapters and terms that are being emphasized. describes activities that must be performed in the order Ê...
  • Page 14 Introduction Operating Manual RX100 S8...
  • Page 15: Functional Overview

    CSS event arises. In addition, CSS errors are displayed in the ServerView Operations Manager, the server management software from Fujitsu. In the event of errors, the ServerView Operations Manager refers you directly to the affected component and its order information in the Illustrated Spares catalog of the server in question.
  • Page 16 (for the Japanese market) System board The features of the system board are described in the "PRIMERGY RX100 S8 Server Upgrade and Maintenance Manual" for the hardware and in the "D3229 BIOS Setup Utility for PRIMERGY RX100 S8 Reference Manual" for the firmware.
  • Page 17 Functional overview Hard disk drives The server is shipped with one of the following drive cages: – For up to four 3.5-inch SAS/SATA HDD modules: Up to four 3.5-inch SAS/SATA HDD modules can be used in the drive cage. Each HDD module can accommodate an SAS/SATA hard disk drive with a maximum height of 1 inch.
  • Page 18 Further information on other SAS/SATA RAID controllers (e.g. for operating external SAS/SATA hard disk drives or tape drives) is available on the Fujitsu manuals server under Industry Standard Servers - Expansion Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers.
  • Page 19 Functional overview Accessible drives An installation slot for an ultra slim CD-RW/DVD drive 0.4" (optional) is available. Power supply In its basic configuration the server has a standard power supply unit or a hot- plug power supply unit that adjusts automatically to any mains voltage in the range 100 V - 240 V.
  • Page 20 "hides" the defective system components. The PDA (Prefailure Detection and Analysis) technology from Fujitsu analyzes and monitors all components that are critical for system reliability. A RAID controller supports different RAID levels and increase the availability and data security of the system.
  • Page 21 Server management is implemented using the ServerView Operations Manager supplied and the PDA (Prefailure Detection and Analysis) technology from Fujitsu. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken.
  • Page 22 BIOS update. With the iRMC S4 (integrated Remote Management Controller) on the system board, the PRIMERGY RX100 S8 server can also be maintained and serviced remotely. This enables remote diagnosis for system analysis, remote configuration and remote restart should the operating system or hardware fail.
  • Page 23 ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors.
  • Page 24: Server Specification

    Functional overview Server specification This section explains the specifications for the server. The specifications for this server are liable to be updated without any notice. Please be forewarned. System Board System board type D3229 ® Chipset Intel C226 Processor ® ®...
  • Page 25 Functional overview Management LAN 1 x dedicated management LAN port for iRMC S4 (RJ45) (10/100/1000 Mbit/s); management LAN traffic can be switched to shared onboard Gbit LAN port Onboard or integrated controllers RAID Controller Modular RAID 0/1 controller with "Integrated Mirroring Enhanced"...
  • Page 26 Functional overview Slots PCI Express 3.0 x8 2 x low-profile length 175 mm; one slot may be occupied by Modular RAID PCI Express 2.0 x4 1 x low-profile (mech. x8) Slot notes Optional support of 1x full height PCIe Gen3 x8 card, instead of 1x PCIe Gen2 x4 and 1x PCIe Gen3 x8.
  • Page 27 Functional overview Status LED at system System status (orange) rear side CSS (orange) Identification (blue) LAN connection (green) LAN speed (green / yellow) Dimensions / Weight Width 482.6 mm (bezel) / 435.4 mm (body) Depth 610.75 mm Installation depth in 558.75 mm (without projecting parts) rack Height...
  • Page 28 Functional overview Noise level The acoustic noise values are depending on the system configuration. standard fan redundant fan configuration configuration Sound power level < 5.2 B (standby) < 5.4 B (standby) (ISO 9296) < 5.3 B (operation) < 5.4 B (operation) Sound pressure level at <...
  • Page 29 Functional overview Compliance with regulations and standards Product safety and ergonomics International IEC 60950-1 2ed. Europe Safety EN 60950-1 2ed. EN 50371 EN 50392 Ergonomics ISO 9241-3 EN 2941-3 EK1-ITB2000:2013 USA / Canada CSA-C22.2 No. 60950-1-07 2ed. UL 60950-1 2ed. Taiwan CNS 14336 China...
  • Page 30 Functional overview Screen resolution The screen resolutions in the following table refer to the graphics controller on the system board. The graphics controller is integrated in the iRMC S4 (integrated Remote Management Controller). Screen resolution Maximum refresh Max. number of colours (pixel) rate (Hz) 640x480...
  • Page 31: Installation Steps, Overview

    Installation steps, overview This chapter contains an overview of the steps necessary to install your server. Links guide you to sections where you can find more detailed information on the individual steps: Ê First of all, it is essential that you familiarize yourself with the safety information in chapter "Important information"...
  • Page 32 Details on how to operate the ServerView Installation Manager, as well as some additional information, are included in the "ServerView Suite Installation Manager" user’s guide (on the Fujitsu manuals server under Industry Standard Servers - Software - ServerView Suite - Server Installation and Deployment).
  • Page 33: Important Information

    Important information In this chapter you will find essential information regarding safety when working on your server. Safety instructions The following safety instructions are also provided in the manual "Safety Notes and Regulations" or " 安全上のご注意 ". This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.
  • Page 34 Important information Before starting up CAUTION! During installation and before operating the device, observe the ● instructions on environmental conditions for your device (see "Ambient conditions" on page 27). If the server has been moved from a cold environment, condensation ●...
  • Page 35 Important information CAUTION! Ensure that the power sockets on the device and the properly ● grounded power outlets are freely accessible. The On/Off button or the main power switch (if present) does not ● isolate the device from the mains power supply. To disconnect it completely from the mains power supply, unplug all network power plugs from the properly grounded power outlets.
  • Page 36 Important information CAUTION! Proper operation of the system (in accordance with IEC 60950-1/2 ● resp. EN 60950-1/2) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression).
  • Page 37 ● concerning special waste. Replace the lithium battery on the system board in accordance with ● the instructions in the PRIMERGY RX100 S8 Server Upgrade and Maintenance manual. All batteries containing pollutants are marked with a symbol (a ● crossed-out garbage can). In addition, the marking is provided with...
  • Page 38 Important information Working with CDs/DVDs/BDs and optical drives When working with devices with optical drives, these instructions must be followed. CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to ● prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc.
  • Page 39 Important information Do not contaminate the CD/DVD/BD surface with fingerprints, oil, ● dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface.
  • Page 40 Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets ●...
  • Page 41: Energy Star

    Important information Other important information: During cleaning, observe the instructions in section "Cleaning the server" on ● page Keep this operating manual and the other documentation (such as the ● technical manual, documentation DVD) close to the device. All documentation must be included if the equipment is passed on to a third party.
  • Page 42: Fcc Class A Compliance Statement

    Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
  • Page 43: Transporting The Server

    Important information Transporting the server CAUTION! Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. Do not unpack the server until it is at its installation location. If you need to lift or transport the server, ask other people to help you. Never lift or carry the device by the Quick Release Levers (QRLs) on the front panel.
  • Page 44: Notes On Installing The Server In The Rack

    Important information Notes on installing the server in the rack CAUTION! For safety reasons, at least two people are required to install the ● server in the rack because of its weight and size. (For the Japanese market, please refer to " 安全上のご注意 ".) Never lift the server into the rack using the QRLs (Quick Release ●...
  • Page 45: Environmental Protection

    Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
  • Page 46 Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.
  • Page 47: Hardware Installation

    Hardware installation CAUTION! Follow the safety instructions in the chapter "Important information" ● on page Do not expose the server to extreme environmental conditions (see ● "Ambient conditions" on page 27). Protect the server from dust, humidity and heat. Make sure that the server is acclimatized for the time indicated in this ●...
  • Page 48: Unpacking The Server

    Ê Remove all scratching protection foils from the front panel, HDD frames, Fujitsu and PRIMERGY logo, VGA dummy and ODD dummy in case they are still sticked to the server system. Operating Manual...
  • Page 49: Installing/Removing The Server In/From The Rack

    If several units are simultaneously extended out of the rack, there is a risk that the rack could tip over. Fujitsu rack systems The rack systems from Fujitsu support the installation of PRIMERGY servers: – PRIMECENTER rack – PRIMECENTER M1 rack –...
  • Page 50 Hardware installation The main features of Fujitsu rack systems are as follows: – rail systems that can be mounted without tools – support systems having a linear alignment feature to ensure that they can be adjusted to different rack depths Asymmetrical PRIMECENTER Rack and DataCenter Rack provide an enhanced cable management in the lateral rack area.
  • Page 51: Connecting Devices To The Server

    Hardware installation Connecting devices to the server The connectors for external devices are on the front and rear of the server. The additional connectors available on your server depend on the expansion cards installed. Some of the devices that can be connected may require special software, e.g.
  • Page 52 Hardware installation The standard connectors on the rear are marked with symbols, and some are color-coded: Figure 3: Connectors on the rear 1 2 x USB 3.0 connectors Standard LAN connector (LAN1) 2 2 x USB 2.0 connectors Shared LAN connector (LAN2) 3 Serial connector COM1 * Management LAN connector 4 Video connector (blue)
  • Page 53: Connecting The Monitor

    Hardware installation 5.3.1 Connecting the monitor Ê Plug the data cable for the monitor into the video connector on the server (item 4 in figure 3 on page 52). CAUTION The height of VGA cable connectors can vary. Please make sure that the VGA connector cables do not interfere with the server below.
  • Page 54: Using Cable Ties (Standard Psu)

    Hardware installation 5.4.1 Using cable ties (standard PSU) You can secure the power cord using a cable tie to ensure that the insulated connector cannot be disconnected from the server accidentally. The cable tie is included in the accessories pack that is delivered together with the server. Figure 4: Using cable ties Ê...
  • Page 55: Using The Cable Clamps (Hot-Plug Psu)

    Hardware installation 5.4.2 Using the cable clamps (hot-plug PSU) You can secure the power cords in cable clamps to ensure that the insulated connectors cannot be disconnected from the server accidentally. Figure 5: Using cable clamps Ê Pull the cable clamp up (1). Ê...
  • Page 56: Notes On Connecting/Disconnecting Cables

    Hardware installation Notes on connecting/disconnecting cables CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug.
  • Page 57 Hardware installation Information for ensuring electromagnetic compatibility All data and signal cables must have sufficient shielding. The use of cable type S/FTP Cat5 or better is recommended. Use of unshielded or badly shielded cables may lead to increased emission of interference and/or reduced fault-tolerance of the device.
  • Page 58 Hardware installation Operating Manual RX100 S8...
  • Page 59: Starting Up And Operation

    Starting up and operation CAUTION! Follow the safety instructions in chapter "Important information" on page Control elements and indicators 6.1.1 Front of the server Figure 6: Controls and indicators on the front panel Optical drive activity indicator Global Error indicator Reset button Hard disk activity indicator NMI button...
  • Page 60: Id Card

    Starting up and operation 6.1.1.1 ID card Figure 7: Controls and indicators on the front panel You can pull out the ID card (1) and push it back again. The ID card contains various system information, such as the product name, serial number, order number, MAC addresses and DNS name (in the Japanese market, only the product name and the serial number).
  • Page 61: Indicators On The Control Panel

    Starting up and operation Reset button Pressing the reset button reboots the system. CAUTION! Risk of loss of data! NMI button CAUTION! Do not press! Risk of loss of data! The NMI button may only be used by service personnel. 6.1.1.3 Indicators on the control panel ID indicator (blue)
  • Page 62 Starting up and operation Power-off indicator (AC connected) at the right side of the On/Off button (green) Does not light up in the following cases: – the system is not connected to the mains – the system is powered on and in normal operation (S0) Lights up green in the following cases: –...
  • Page 63 Starting up and operation Global Error indicator (orange) – Lights up orange if a prefailure event has been detected that requires (precautionary) service intervention. – Flashes orange if an error was detected that requires service intervention. – Does not light up if there is no critical event. If the event is still acute after a power failure, the indicator is activated after the restart.
  • Page 64: Indicators On The Accessible Drives/Components

    Starting up and operation 6.1.1.4 Indicators on the accessible drives/components Optical drive activity indicator Lights up green when the storage medium is being accessed. Indicators on the hot-plug HDD module Figure 8: Indicators on the hot-plug HDD module 1 HDD BUSY (green) –...
  • Page 65: Rear Of Server

    Starting up and operation 6.1.2 Rear of server ID indicator and error indicator Figure 9: Indicators on the connector panel: ID and Error indicators 1 ID and Error indicators (blue and orange) ID indicator (blue) Lights up blue when the system has been selected by pressing the ID button.
  • Page 66: Led Indicator Description

    Starting up and operation LAN indicators Figure 10: LAN indicators LED Indicator Description Lights up green when a LAN connection exists. link/transfer Remains dark when no LAN connection exists. Flashes green when LAN transfer takes place. LAN speed Lights up yellow in the event of a LAN transfer rate of 1 Gbit/s Lights up green in the event of a LAN transfer rate of 100 Mbit/s.
  • Page 67 Starting up and operation Indicator on hot-plug power supply unit Figure 11: Indicator on hot-plug power supply unit Indicator on hot-plug power supply unit (two colors) Flashes green (1 Hz) when the server is switched off, but mains voltage is present (standby mode). Lights up green when the server is switched on and functioning properly.
  • Page 68: Switching The Server On And Off

    "Safety Precautions".When operating the device outside of this operating environment, the server may operate improperly, damage data etc.Furthermore, Fujitsu cannot be held responsible for any related damage, malfunction, or loss of data, etc. Be sure to wait for 10 seconds or more after shutdown before turning ●...
  • Page 69 Starting up and operation Ê Follow the on-screen instructions (see also section "Configuring the server and installing the operating system with the ServerView Installation Manager" on page 72 or section "Configuring the server and installing the operating system without the ServerView Installation Manager"...
  • Page 70: Configuring The Server

    The controller has its own configuration utility. For further information, refer to the “Embedded MegaRAID Software User’s Guide” (on the Fujitsu manuals server under Industry Standard Servers - Expansion Cards - Storage Adapters - LSI SAS / SCSI RAID Controllers).
  • Page 71: Configuring The Sas/Sata Raid Controller

    A separate utility is available to the controller for MegaRAID configuration. For further information, refer to the "SAS Software User’s Guide" (on the Fujitsu manuals server under Industry Standard Servers - Expansion Cards - Storage Adapters - LSI Configuration Software).
  • Page 72: Configuring The Server And Installing The Operating System With The Serverview Installation Manager

    The software that can be installed depends on your server’s hardware configuration. This configuration is detected automatically. Descriptions of operating systems not covered in the RAID controller manual are provided in the corresponding readme files under: http://www.fujitsu.com/global/services/computing/server/ia/driver/index.html (for the EMEA market). http://jp.fujitsu.com/platform/server/primergy/downloads/ (for the Japanese market).
  • Page 73: Configuring The Server And Installing The Operating System Without The Serverview Installation Manager

    Starting up and operation 6.3.4 Configuring the server and installing the operating system without the ServerView Installation Manager Configuring the onboard SAS/SATA controller Configure the controller as described in section "Configuring the onboard SATA controller" on page Configuring the onboard SAS controller with “Integrated Mirroring Enhanced”...
  • Page 74: Cleaning The Server

    Starting up and operation Cleaning the server CAUTION! Switch off the server and disconnect the power plugs from the properly grounded power outlets. Do not clean any interior parts yourself; leave this job to a service technician. Do not use any cleaning agents that contain abrasives or may corrode plastic.
  • Page 75: Property And Data Protection

    Property and data protection The lockable rack door protects the server against unauthorized access. To protect the system and data internally against unauthorized access, you can activate the security functions of the BIOSSetup. BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access.
  • Page 76 Property and data protection Operating Manual RX100 S8...
  • Page 77: Troubleshooting And Tips

    Troubleshooting and tips CAUTION! Follow the safety instructions in the "Safety notes and regulations" manual or " 安全上のご注意 " and in chapter "Important information" on page If a fault occurs, attempt to resolve it using the measures described: – in this chapter, –...
  • Page 78: Server Switches Itself Off

    Troubleshooting and tips Server switches itself off Server Management has detected an error Ê Check the error list of System Event Log in ServerView Operations Manager or in the iRMC S4 web interface, and attempt to eliminate the error. Screen remains blank Monitor is switched off Ê...
  • Page 79: Flickering Stripes On Monitor Screen

    Troubleshooting and tips Flickering stripes on monitor screen CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor.
  • Page 80: Incorrect Date And Time

    If the date and time are still wrong after the server has been switched off and back on again, replace the lithium battery (for a description refer to the PRIMERGY RX100 S8 Server Upgrade and Maintenance manual) or contact our customer service team.
  • Page 81: Error Message On Screen

    Troubleshooting and tips 8.10 Error message on screen The meaning of the error message is explained in the documentation for the relevant components and programs on the Fujitsu manuals server. 8.11 Expansion cards or onboard devices not recognized When an expansion card is added, other expansion cards or onboard devices might not be recognized.
  • Page 82: Optical Drive Cannot Read Data

    Troubleshooting and tips 8.14 Optical drive cannot read data Ê Check to see whether the CD/DVD/BD is inserted properly. If it is not inserted, correctly insert the disk so that the label is facing up. Ê Check to see whether the CD/DVD/BD is not dirty. If it is dirty, wipe it with a soft, dry cloth.