Solving Hard Drive Problems - HP 100B SFF Maintenance & Service Manual

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Solving Hard Drive Problems

Hard drive error occurs.
Cause
Hard disk has bad sectors or has failed.
Disk transaction problem.
Cause
Either the directory structure is bad or there is a problem with
a file.
Drive not found (identified).
Cause
Cable could be loose.
The system may not have automatically recognized a newly
installed device.
The device is attached to a SATA port that has been disabled
in Computer Setup.
Computer will not boot from hard drive.
Cause
The device is attached to a SATA port that has been disabled
in Computer Setup.
Boot order is not correct.
Hard drive is damaged.
58
Solution
1.
In Microsoft Windows 7, right-click Start, click Explore,
and right-click on a drive. Select Properties then select
the Tools tab. Under Errorchecking click Check Now.
2.
Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Solution
In Microsoft Windows 7, right-click Start, click Explore, and
right-click on a drive. Select Properties then select the Tools
tab. Under Errorchecking click Check Now.
Solution
Check cable connections.
See reconfiguration directions in
Installation Problems on page
recognize the new device, check to see if the device is listed
within Computer Setup. If it is listed, the probable cause is a
driver problem. If it is not listed, the probable cause is a
hardware problem.
Run the Computer Setup utility and ensure that the SATA ports
are enabled.
Solution
Run the Computer Setup utility and ensure that the SATA ports
are enabled.
Run the Computer Setup utility and change the boot sequence.
If any beeps are heard, see
POST Error Messages
on page 84
to determine possible causes for the beep
codes.
See the Worldwide Limited Warranty for terms and
conditions.
Solving Hardware
70. If the system still does not

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