Contents Contents Preface 1 About this Manual 2 Scope 2 Overview 2 Printer Orientation 3 About the Printer 3 Features 3 Available Configuration 4 Safety Precautions 4 Conventions 4 Installing and Relocating Your Printer 5 Other Precautions 7 Precautions for Power and Earth Connections 7 Cautions 8 Other Precautions 9 Operating Precautions 9...
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Compuprint PageMaster 1600c User Guide Chapter 1 Unpacking and Installing the Printer 1-1 Positioning the Printer 1-2 Installation Environment 1-2 Minimum Installation Clearances 1-3 Accessories 1-4 Transporting the Printer 1-7 Installation Procedure 1-8 Removing the Packing Tape 1-8 Removing the Spacers 1-9...
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Compuprint PageMaster 1600c User Guide Loading Paper 2-11 Loading Paper in the Paper Tray 2-11 Loading Paper in the Multi Purpose Tray 2-15 Loading Transparency Sheets in the Multi Purpose Tray 2-17 Loading Postcards in the Multi Purpose Tray 2-18...
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Compuprint PageMaster 1600c User Guide Navigating the Control Panel Menus 7-5 Menu Structure 7-7 Paper Menu 7-8 Interface Menu 7-10 PS Menu 7-12 PCL Menu 7-14 System Menu 7-17 Quality Menu 7-19 Color Menu 7-19 Functions Menu 7-23 FLASH Menu 7-23...
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Compuprint PageMaster 1600c User Guide Appendix B Printing Font Summaries B-1 Printing a Font Summary B-2 PostScript Font Summary B-3 PostScript Font Summary (cont’d) B-4 PostScript Font Summary (cont’d) B-5 PostScript Font Summary (cont’d) B-6 PCL Font Summary B-7 PCL Font Summary (cont’d) B-8...
Preface In this Chapter . . . • “Welcome” on page 2 • “About this Manual” on page 2 • “About the Printer” on page 3 • “Safety Precautions” on page 4 Jun 02...
About this Manual Welcome Thank you for selecting the Compuprint PageMaster 1600c laser printer. This User Guide contains important information about the operation and care of your printer. Please read this manual in its entirety and keep it at hand for later reference.
This appendix lists some of the most frequently used commands of the Print Server command set. More information about the command set, including additional options, can be found in the Ethernet Network Reference Manual on the Compuprint PageMaster 1600c Electronic Library CD-ROM.
• Network-readiness, the standard configuration of the printer includes an Ethernet Network Interface Card. Available Configuration The PageMaster 1600c printer available in the following configuration: Standard Configuration • Memory: 128 MB • Resolutions: 600 x 600 dpi and 1200 x 1200 dpi •...
WARNING! A warning message indicates the possibility of personal injury if a specific proce- dure is not performed exactly as described in the guide. Pay close attention to these sections and read them fully to prevent possible injury. Compuprint will not be responsible for damage that results from improper use of the printer.
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Compuprint PageMaster 1600c User Guide Safety Precautions There is danger of the printer falling. When lifting the printer, get a firm footing and bend your knees to avoid possible injuries to your back. The printer has ventilation holes on the rear panel. Ensure that the printer is installed no less than 150 mm from the wall on the right, 100 mm from the wall on the left, and 200 mm from the wall at the back.
Three power specifications are listed below. The specifications that apply to your printer depend on its configuration. Connect the power plug only to a properly rated power outlet. Otherwise, it can cause fire or electric shocks. If in doubt, contact your Compuprint Cus- tomer Support Center.
Water faucets or pipes whose electrical conductivity is broken by a non-metallic part If the power cord is broken or insulated wires are exposed, ask your Compuprint Customer Support Center for a replacement. Using a damaged cord can cause fire or electric shocks.
If debris (metal or liquid) gets into the printer, turn off and unplug the printer. Contact your Compuprint Customer Support Center. Operating a debris-contaminated printer can cause fire or electric shocks. Never open or remove printer covers that are secured with screws unless specifically instructed to do so in the this manual.
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Never touch a labeled area found on or near the fuser unit. You can burn yourself. If a sheet of paper is wrapped around the fuser roller, do not try to remove it by yourself to avoid inju- ries or burns. Turn off the printer immediately and contact your Compuprint Customer Support Center.
Compuprint PageMaster 1600c User Guide Safety Precautions Notes on Handling Consumables Never throw a toner cartridge into an open flame. It can cause an explosion and injuries. Never throw a transfer roller cartridge into an open flame. It can cause an explosion and injuries.
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Compuprint PageMaster 1600c User Guide Safety Precautions • Do not open consumables until you are ready to use them. Do not store consumables in the following conditions: In high temperature or humidity Near a naked flame Exposed to direct sunlight Dusty areas •...
Unpacking and Installing the Printer In this Chapter . . . • “About this Chapter” on page 1-2 • “Positioning the Printer” on page 1-2 • “Accessories” on page 1-4 • “Transporting the Printer” on page 1-7 • “Installation Procedure” on page 1-8 •...
Compuprint PageMaster 1600c User Guide Positioning the Printer About this Chapter This chapter describes how to select an appropriate installation location, what accessories are pro- vided with the printer, and the installation procedures required once you have chosen a location for your printer.
Compuprint PageMaster 1600c User Guide 1-3 Positioning the Printer When using an ultrasonic water vaporizer Using tap or well water with ultrasonic water vaporizers disperses impurities into the air. These impurities can accumulate inside the printer and cause print quality to deteriorate. If you install the printer in the same room as an ultrasonic water vaporizer, use only filtered water in the water vapor- izer.
Compuprint PageMaster 1600c User Guide Accessories Side View 600mm 200mm Accessories The standard printer package consists of the following items. Before installing the printer, confirm that all the items listed below are accounted for. NOTE: Keep the box and packaging in case you need to transport the printer over long distances in the future.
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Compuprint PageMaster 1600c User Guide 1-5 Accessories Drum cartridge Toner cartridges: (Black, Yellow, Magenta, Cyan) Power Cord Jun 02...
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Compuprint PageMaster 1600c User Guide Accessories Tray cover NOTE: The tray cover does not come standard with the printer. Compuprint PageMaster 1600c Installation Guide Compuprint PageMaster 1600c Electronic Library CD-ROM Jun 02...
Compuprint PageMaster 1600c User Guide 1-7 Transporting the Printer RCS (Remote Control Software) CD-ROM Transporting the Printer Note the following points when transporting the printer into position. CAUTION: At least two people should carry the printer. Because the printer weighs 34.5kg with the tray and consumables installed, at least two people should carry it.
Compuprint PageMaster 1600c User Guide Transporting the Printer Installation Procedure Install the printer as follows: Remove all the packing tape from the printer. Remove all the spacers from the printer. Install the drum cartridge. Install the toner cartridges. Load the paper.
Compuprint PageMaster 1600c User Guide 1-9 Transporting the Printer Left Side Removing the Spacers A spacer is installed in the paper tray to protect it from shock and vibrations during shipping. Remove the spacer before using the printer. Follow the procedure below to remove the spacer from the paper tray.
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1-10 Compuprint PageMaster 1600c User Guide Transporting the Printer Gently pull out the paper tray until it stops. Hold the tray with both hands, lift the front up slightly and pull it completely out of the printer. NOTE: Place the tray on a flat surface.
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Compuprint PageMaster 1600c User Guide 1-11 Transporting the Printer NOTE: Keep the spacer in case you need to transport the printer over long distances in the future. Holding the paper tray with both hands, align it with the opening in the printer and gently insert it.
1-12 Compuprint PageMaster 1600c User Guide Transporting the Printer Installing the Drum Cartridge Follow the procedure below to install the drum cartridge. Push up button ‘A’ 1 and fully open the front cover 2. Open the paper outlet cover. Jun 02...
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Compuprint PageMaster 1600c User Guide 1-13 Transporting the Printer Take a new drum cartridge out of its package and pull hard on each the 8 seals to remove them. Pull the seals completely out. NOTE: Keep the aluminum package of the drum cartridge in case you need to transport the printer over long distances in the future.
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1-14 Compuprint PageMaster 1600c User Guide Transporting the Printer Remove the protective sheet from the drum cartridge as shown in the illustration. NOTE: -Do not touch the transfer roller (black colored part). Make sure nothing touches or scratches the roll surface. Scratches or oil from your hands on the drum deteriorates print quality.
Compuprint PageMaster 1600c User Guide 1-15 Transporting the Printer NOTE: -Do not touch the transfer roller. -Lowering the cartridge into the printer without correctly aligning the shafts with the slots can damage the cartridge. -Do not allow the surface of the transfer roller to come into contact with anything.
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1-16 Compuprint PageMaster 1600c User Guide Transporting the Printer Remove the top cover. Select the new toner cartridge whose color matches the label on the insertion point and remove it from its packaging. Jun 02...
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Compuprint PageMaster 1600c User Guide 1-17 Transporting the Printer Shake the toner cartridge 7 or 8 times as shown in the illustration to distribute the toner evenly. Align the toner cartridge with the corresponding insertion point in the printer and insert it as shown in the illustration.
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1-18 Compuprint PageMaster 1600c User Guide Transporting the Printer Pull the toner seal straight up to remove it. NOTE: Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal. Repeat steps 2 - 6 to install the remaining toner cartridges.
Compuprint PageMaster 1600c User Guide 1-19 Transporting the Printer Loading Paper Follow the procedure below to load paper into the paper tray. NOTE: See “Paper Handling” on page 2-6 for information about the types of paper suitable for printing. “Loading Paper in the Multi Purpose Tray” on page 2-15 for more details on setting paper in the manual feed tray.
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1-20 Compuprint PageMaster 1600c User Guide Transporting the Printer Hold the tray with both hands lift up the front slightly and remove it from the printer. NOTE: Place the tray on a flat surface. END PAPER GUIDE Move the end and side paper guides to their outermost positions. Gently lift the end paper guide to move it.
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Compuprint PageMaster 1600c User Guide 1-21 Transporting the Printer NOTE: -Make sure that the end guide is properly inserted into the holes corresponding to the appropriate paper size. -Only a small amount of movement of the end paper guide can make automatic paper size detection impossible.
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1-22 Compuprint PageMaster 1600c User Guide Transporting the Printer Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. Push the paper tray completely back into the printer. NOTE: Do not use excessive force on the paper tray.
Compuprint PageMaster 1600c User Guide 1-23 Transporting the Printer Installing the Tray Cover Follow the procedure below to install the tray cover. NOTE: The tray cover does not come standard with the printer. Clip the hooks on the tray cover onto the 2 tabs at the back of the printer as illustrated.
1-24 Compuprint PageMaster 1600c User Guide Turning the Printer On Plug the power cord into the power inlet at the back of the printer. Plug the other end of the cord into the AC outlet. Connect the earth connection to the ground, if possible.
Compuprint PageMaster 1600c User Guide 1-25 Turning the Printer On Selecting a Display Language The default language for all LCD display messages and the Configuration Summary and Test Page is English. You can change the default language to Espanol, Italiano, Deutsch or Francais.
1-26 Compuprint PageMaster 1600c User Guide Adjusting Color Registration Adjusting Color Registration Follow the procedure below to adjust the color registration when first installing the printer or after moving it to a new location. Straightest lines To obtain the best color print quality, the printer must be aligned so that all four color planes are positioned correctly on the printed page.
Compuprint PageMaster 1600c User Guide 1-27 Adjusting Color Registration Print the “ALIGNMENT PAGE” (note: steps 4 and 5 may have to be repeated a few times) Adjust color ink alignment values (“M-V ADJUST”, “M-H ADJUST”, “Y-V ADJUST”,“Y-H ADJUST”,“C-V ADJUST”and “C-H ADJUST”...
Refer to the README.TXT file included in this folder for more information. UnixSW Folder The UnixSW folder contains Compuprint UNIX Printing Software, which is an enhanced print filter and network socket driver that allows you to take advantage of all of the printing features of your printer.
Compuprint PageMaster 1600c User Guide 1-29 Printing a Configuration Summary Installing Printer Drivers for MacOS To install printer drivers for MacOS, refer to the following folder on the Electronic Library CD-ROM: Compuprint Printer Driver folder The Printer Driver folder contains the AdobePS driver installation kit and PPD file for the printer.
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1-30 Compuprint PageMaster 1600c User Guide Printing a Configuration Summary NOTE: Depending upon the options installed and menu settings, your Configuration Summary may vary. Jun 02...
Compuprint PageMaster 1600c User Guide 1-31 Printing PCL and PostScript Font Lists Printing PCL and PostScript Font Lists Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List, follow these steps:...
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1-32 Compuprint PageMaster 1600c User Guide Turning the Printer Off Set the power switch to the [0] position to turn off the printer. Jun 02...
Maintenance In this Chapter . . . • “About this Chapter” on page 2-2 • “Names and Functions of the Printer’s Parts” on page 2-2 • “Paper Handling” on page 2-6 • “Loading Paper” on page 2-11 • “Cleaning” on page 2-21 •...
Compuprint PageMaster 1600c User Guide Names and Functions of the Printer’s Parts About this Chapter This chapter explains any neccessary maintenance procedures, such as feeding paper, cleaning, and other procedures required for normal operation. Names and Functions of the Printer’s Parts...
Compuprint PageMaster 1600c User Guide 2-3 Names and Functions of the Printer’s Parts Control Panel Display READY POWER START/STOP POWER SAVER NEXT CANCEL MENU STATUS RETURN SELECT ACTIVE FAULT PREVIOUS Buttons Indicators Jun 02...
Compuprint PageMaster 1600c User Guide Names and Functions of the Printer’s Parts Rear View Name Description Interface Connector Connect the printer to your computer or network here. Power Cord Connector Connect the power cord here. Exhaust Grille Allows internal heat to dissipate. Make sure the grille is never obstructed.
Compuprint PageMaster 1600c User Guide 2-5 Names and Functions of the Printer’s Parts Internal View <Cover open with button A> < Cover open with button B > Name Description Transfer Roller Cartridge Transfers the image created on the drum surface to the paper, and collects used toner.
Compuprint PageMaster 1600c User Guide Selecting Print Media Paper Handling Using paper that is unsuitable for printing can cause paper jams and deteriorate print quality. We recommend using the types of paper listed below to obtain the best results from your printer.
Compuprint PageMaster 1600c User Guide 2-7 Selecting Print Media Print Media Weight, Type, and Size The following table defines print media that you can use in each of the paper sources, and also indi- cates the feed orientation—long edge feed (LEF) or short edge feed (SEF). If you have concerns about a specific brand or type of media, try samples of the media to determine if the resulting printer performance and print quality meet your expectations.
Compuprint PageMaster 1600c User Guide Selecting Print Media Suitable Paper Types Paper Trays, Types, and Sizes You can load the following types of paper into the paper tray or multi purpose tray. Feeding Method Paper Type/number of Sheets Size Multi Purpose Tray...
2-10 Compuprint PageMaster 1600c User Guide Selecting Print Media • Paper with a rough surface such as textured or fiber form paper • Using acidic paper can cause the characters to fade over time. Use neutral paper to prevent this problem.
Compuprint PageMaster 1600c User Guide 2-11 Selecting Print Media Loading Paper This section describes the following loading methods: • Loading paper in the paper tray • Loading paper in the multi purpose tray • Loading transparency sheets in the multi purpose tray •...
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2-12 Compuprint PageMaster 1600c User Guide Selecting Print Media NOTE: Place the tray on a flat surface. Move the end and side paper guides to their outermost positions. Gently lift the end paper guide to move it. NOTE: You do not need to move the paper guides if you are refilling the tray with paper of the same size.
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Compuprint PageMaster 1600c User Guide 2-13 Selecting Print Media NOTE: Make sure that the end guide is properly inserted into the holes corresponding to the appropriate paper size. Only a small amount of movement of the end paper guide can make automatic paper size detection impossible.
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2-14 Compuprint PageMaster 1600c User Guide Selecting Print Media NOTE: Pushing the paper guides too hard against the edges of the paper stack can cause a paper jam. However, if the paper guides are too loose, the paper may twist as it feeds through the printer.
Compuprint PageMaster 1600c User Guide 2-15 Selecting Print Media NOTE: There is an indicator next to the paper tray that tells you how much paper remains in the tray. Use this meter as a guide to refill the paper tray.
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2-16 Compuprint PageMaster 1600c User Guide Selecting Print Media NOTE: When printing on long paper, pull out the tray extension. Printing long paper with the tray extension retracted can cause the paper to fall out or make feeding impossible. When using media such as transparency sheets, label sheets, or envelopes, fan the stack before loading so that there is air between the sheets.
Compuprint PageMaster 1600c User Guide 2-17 Selecting Print Media NOTE: Do not use paper that is folded, creased, or heavily warped. Do not overload the paper tray. When printing on sheets longer than Legal portrait (355.6mm), load the sheets one at a time, and support the sheet with your hands to ensure proper feeding.
2-18 Compuprint PageMaster 1600c User Guide Selecting Print Media Fan a few transparency sheets at a time. Insert the transparency sheets into the multi purpose tray until they lightly touch the feeding slot. NOTE: Do not use full color transparency sheets. They can jam in the printer and damage the fuser unit.
Compuprint PageMaster 1600c User Guide 2-19 Selecting Print Media NOTE: When printing on the back of pre-printed postcards, make sure the postcards are not bent. Even slightly bent postcards can cause paper jams. Flatten bent postcards by hand before loading them.
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2-20 Compuprint PageMaster 1600c User Guide Selecting Print Media Larger than 5.5 in (139.7 Larger than 3.5 in (88.9 Jun 02...
Compuprint PageMaster 1600c User Guide 2-21 Selecting Print Media Cleaning Use a soft, damp, well-wrung cloth to clean the outside of the printer. Wipe any remaining water with a soft dry cloth. If some stains prove difficult to remove, use a cloth moistened with a mild neutral detergent.We recommend that you clean the printer at least once a month to keep it in...
2-22 Compuprint PageMaster 1600c User Guide Selecting Print Media Storing the Printer Follow the procedure below when you do not need to use the printer for a long period. On the right side of the printer, press [O] on the power switch to turn off the printer.
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Compuprint PageMaster 1600c User Guide 2-23 Selecting Print Media Remove any remaining paper from the paper tray and store it in a dry, dust-free place. NOTE: If the paper proves difficult to remove, pull the tray completely out of the printer and try removing the paper again.
2-24 Compuprint PageMaster 1600c User Guide Selecting Print Media Transporting the Printer Before transporting the printer by car or truck over long distances, follow the procedure below to prevent strong vibrations from damaging the printer. CAUTION: Because the printer weighs 80 lbs. (34.5 kg) fully assembled, make sure that at least two people carry it.
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Compuprint PageMaster 1600c User Guide 2-25 Selecting Print Media On the right side of the printer, press [O] on the power switch to turn off the printer. Disconnect the power cord, interface cable, and any other cables. WARNING: To prevent electric shock, never touch the power plug with wet hands.
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2-26 Compuprint PageMaster 1600c User Guide Selecting Print Media Gently pull out the paper tray until it stops. Hold the tray with both hands, lift the front up slightly and pull it completely out of the printer. Remove the paper from the paper tray, and store it in a dry, dust-free place.
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Compuprint PageMaster 1600c User Guide 2-27 Selecting Print Media Insert the cardboard spacer in the tray as illustrated on the left. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it.
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2-28 Compuprint PageMaster 1600c User Guide Selecting Print Media Remove the tray cover. Push up button ‘A’ 1 and fully open the front cover 2. Open the paper outlet cover. Jun 02...
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Compuprint PageMaster 1600c User Guide 2-29 Selecting Print Media Transfer roller Grip the drum cartridge handle and gently lift it out of the printer. NOTE: Do not touch the transfer roller (black colored part). Hold the drum cartridge by the handle on top of the cartridge to prevent the cartridge from falling.
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2-30 Compuprint PageMaster 1600c User Guide Selecting Print Media Close the front cover. To protect the printer from damage, pack it in a box before transporting it. NOTE: After moving the printer to the new location, you need to readjust the color registration. For details, refer to “Adjusting Color Registration”...
Dealing with Problems In this Chapter . . . • “About this Chapter” on page 3-2 • “Troubleshooting” on page 3-2 • “Solving Printer Power-on Problems” on page 3-11 • “Control Panel LCD Messages” on page 3-12 • “Ethernet Network Interface Troubleshooting” on page 3-14 Jun 02...
AC outlet, and con- tact your Compuprint dealer or a Compuprint Customer Service Center for assistance. WARNING: Do not make any changes or modifications to the equipment, as this may result in fire.
Compuprint PageMaster 1600c User Guide 3-3 Troubleshooting Print Quality Problems Description Cause Action Faded printouts The media is outside the recommended Replace the media with a recommend size and specification range. type, and confirm that your printer driver settings are correct.
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Replace the drum cartridge. See “Drum Cartridge“ on page 5-8. The high-voltage supply is defective. Contact your Compuprint dealer or a Compuprint Customer Service Center for assistance. Blank pages Two or more sheets may be feeding at Remove the paper stack from the tray, fan it, and once.
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Compuprint PageMaster 1600c User Guide 3-5 Troubleshooting Description Cause Action Hair-like marks appear in or The paper was left unwrapped for a Replace the paper. around black half-tone long time (especially in a dry printing environment). The paper is outside the recommended Replace the paper with a recommend size and specification range.
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Compuprint PageMaster 1600c User Guide Troubleshooting Description Cause Action Partial blanks, creased paper The paper is damp. Replace the paper. or blotted printing See “Paper Handling“ on page 2-6. The paper is outside the recommended Replace the paper with a recommend size and specification range.
Compuprint PageMaster 1600c User Guide 3-7 Troubleshooting Description Cause Action Vertical blanks The drum cartridge is not installed Reinstall the drum cartridge. correctly. See “Drum Cartridge“ on page 5-8. The drum cartridge, transfer roller, or Check the condition of the drum cartridge, fuser unit is old or damaged.
If you need to disassemble the printer to remove the foreign object(s), contact your Compuprint dealer or a Compuprint Customer Service Center for assistance. Cleaning the Density Sensor When the printer’s density sensor dirty, follow the procedure below to clean it.
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Compuprint PageMaster 1600c User Guide 3-9 Troubleshooting ➀ ➁ Push up button ‘A’ and fully open the front cover Grip the tabs at both ends of the transfer roller and gently lift it out of the printer. NOTE: Lift the roller carefully to prevent waste toner from spilling out.
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3-10 Compuprint PageMaster 1600c User Guide Troubleshooting Insert the pins at both ends of the transfer roller cartridge into the u-shaped bearings inside the printer. To lock the transfer roller cartridge into the printer, push down on the base of the tabs until you hear a click.
Compuprint PageMaster 1600c User Guide 3-11 Solving Printer Power-on Problems Solving Printer Power-on Problems This section describes problems that can occur when starting up the printer. If the trouble persists after performing the checks listed below, turn the printer off [ O ], disconnect the power cord from the AC outlet and contact your technical support or service or rpair call.
3-12 Compuprint PageMaster 1600c User Guide Control Panel LCD Messages Control Panel LCD Messages LCD MESSAGE LCD MESSAGE CAUSE OF REQUIRED (LINE 1) (LINE 2) ERROR MESSAGE ACTION Yellow toner cartridge Install Yellow toner TONER Y MISSING INSTALL/RESET is missing.
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Compuprint PageMaster 1600c User Guide 3-13 Control Panel LCD Messages CTD sensor dustiness is Clean CTD sensor CTD SENSOR DUSTY CLEAN CTD SENSOR detected. Front cover is open. Close front cover. FRONT COVER OPEN CLOSE CLOVER There is an empty paper...
3-14 Compuprint PageMaster 1600c User Guide Ethernet Network Interface Troubleshooting Ethernet Network Interface Troubleshooting This section offers various troubleshooting procedures and technical support advice for the Ether- net network interface. Power-Up Troubleshooting There are several possible error situations if the unit does not display the welcome message or the...
Compuprint PageMaster 1600c User Guide 3-15 Ethernet Network Interface Troubleshooting Printing Problems Area to Check Explanation Physical connection To test a non-PostScript printer use the Test Port 1 Count 220 command. This command will send 100 lines of test data to the printer.
3-16 Compuprint PageMaster 1600c User Guide Ethernet Network Interface Troubleshooting DHCP Troubleshooting Area to Check Explanation DHCP is enabled on the network Use the Define Server DHCP Enabled command. interface. If you manually enter an IP address, DHCP is automatically disabled.
Compuprint PageMaster 1600c User Guide 3-17 Ethernet Network Interface Troubleshooting Area to Check Explanation Service Characteristics Issue the Show Service Characteristics command. If the service rating is zero, the parallel port is in use. Verify that the PostScript characteristic and appropriate protocols have been enabled on the service.
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3-18 Compuprint PageMaster 1600c User Guide Ethernet Network Interface Troubleshooting Jun 02...
If paper is difficult to remove, turn off the power and contact your Compuprint dealer or a Compuprint Customer Service Center for assistance. To prevent burns, never touch the area marked “CAUTION! HOT!” (fuser area).
CAUTION: If smoke comes out of the printer when a paper jam occurs, do not open the printer covers. Turn off the power, remove the power cord from the AC outlet, and contact your Comp- uprint dealer or a Compuprint Customer Service Center for assistance. NOTE: Remove jammed paper slowly and carefully to avoid tearing it.
Compuprint PageMaster 1600c User Guide Clearing Paper Jams Pull the jammed paper out of the multi purpose tray. ➀ ➁ Push up button ‘A’ and fully open the front cover . Confirm that there are no scraps of paper remaining inside the printer.
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Compuprint PageMaster 1600c User Guide 4-5 Clearing Paper Jams Remove all the jammed and/or creased paper from the tray. If there is jammed paper remaining inside the printer, pull it out carefully to avoid tearing it. Jun 02...
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Compuprint PageMaster 1600c User Guide Clearing Paper Jams ➀ ➁ Push up button ‘A’ and fully open the front cover . Confirm that there are no scraps of paper remaining inside the printer. Close the front cover. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it.
Compuprint PageMaster 1600c User Guide 4-7 Clearing Paper Jams Paper Jams Between the Drum Cartridge and Fuser Unit This section describes the procedures to remove paper jammed around the drum cartridge and in the fuser. Select the appropriate procedure according to the location of the jammed paper.
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Compuprint PageMaster 1600c User Guide Clearing Paper Jams Paper jams in the fuser unit: Follow the procedure below to remove paper jammed in the fuser unit. ➀ ➁ Press button ‘B’ and open the upper part of the front cover Lift the levers at both ends of the fuser unit, and remove the jammed paper.
If the front cover is difficult to open, do not force it. Turn off the printer immediately and contact your Compu- print dealer or Compuprint Customer Service Center for assistance. Paper Jams in the Paper Rotator Follow the procedure below to remove paper jammed in the paper rotator.
4-10 Compuprint PageMaster 1600c User Guide Clearing Paper Jams ➀ ➁ Press button ‘B’ and open the upper part of the front cover Remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer.
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Compuprint PageMaster 1600c User Guide 4-11 Clearing Paper Jams NOTE: Paper in the High Capacity Feeder feeds to the printer from the front of the trays, therefore paper jammed in the lower tray can block the upper tray of the module or the paper tray in the printer, preventing you from opening them.
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4-12 Compuprint PageMaster 1600c User Guide Clearing Paper Jams Close the front cover. Close all open paper trays. Jun 02...
Compuprint PageMaster 1600c User Guide Consumables Overview About this Chapter This chapter provides information about the expendables used with the printer, and also describes handling and replacement procedures. Consumables Overview The following consumables are provided with the printer. For replacements, contact your Compu- print dealer.
Compuprint PageMaster 1600c User Guide 5-3 Consumables Overview Transfer Roller Cartridge The transfer roller cartridge is composed of a transfer roller and a waste toner collection box. Usu- ally, the transfer roller cartridge needs to be replaced after printing about 20,000 sheets. However, this figure varies depending on the content of the material printed, as well as the size and type of paper used.
Compuprint PageMaster 1600c User Guide Toner Cartridges Paper Feed Roller The paper feed roller feeds paper from the paper tray into the printer. Usually, the paper feed roller needs to be replaced after printing about 100,000 sheets. However, this figure varies depending on the size and type of paper used.
Compuprint PageMaster 1600c User Guide 5-5 Toner Cartridges • Only use toner cartridges recommended by Compuprint. Using toner cartridges that are not recommended may result in lower print quality and unsatisfactory printer performance. • Wrap used toner cartridges in plastic bags and dispose of them as non-burnable waste.
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Compuprint PageMaster 1600c User Guide Toner Cartridges Grip the levers at the ends of the toner cartridge that you want to replace and pull them up. Pull out the toner cartridge. NOTE: Put the toner cartridge on a piece of paper to prevent toner from staining the floor or furniture.
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Compuprint PageMaster 1600c User Guide 5-7 Toner Cartridges Shake the toner cartridge 7 or 8 times as illustrated to distribute the toner evenly. Align the toner cartridge with the corresponding insertion point in the printer and insert it as illustrated.
Compuprint PageMaster 1600c User Guide Drum Cartridge Pull the toner seal straight up to remove it. NOTE: Pull the toner seal straight up. Pulling the toner seal diagonally may tear the seal. Replace the top cover. Drum Cartridge This section describes procedures for handling, storing and replacing the drum cartridge.
Compuprint PageMaster 1600c User Guide 5-9 Drum Cartridge Handling Precautions • Make sure nothing touches or scratches the light-sensitive drum surface (blue colored part) or transfer roller (black colored part). Scratches, dirt, or oil from your hands on the drum or transfer roller deteriorates print quality.
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5-10 Compuprint PageMaster 1600c User Guide Drum Cartridge ➀ ➁ Push up button ‘A’ and fully open the front cover Open the paper outlet cover. Grip the handle on top of the drum cartridge and gently lift it out of the printer.
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Compuprint PageMaster 1600c User Guide 5-11 Drum Cartridge NOTE: Hold the drum cartridge by the handle on top of the cartridge to prevent the cartridge from falling. Take a new drum cartridge out of its package and pull hard on each the 8 seals to remove them.
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5-12 Compuprint PageMaster 1600c User Guide Drum Cartridge NOTE: Do not touch the transfer roller (black colored part). Make sure that nothing touches or scratches the roller surface. Scratches or oil from your hands on the roller deteriorates print quality.
Compuprint PageMaster 1600c User Guide 5-13 Transfer Roller Cartridge Close the front cover. Transfer Roller Cartridge This section describes the procedure for replacing the transfer roller cartridge. Transfer Roller Cartridge Handling Precautions The transfer roller cartridge consists of a transfer roller and a waste toner collection box. The trans- fer roller cartridge is capable of printing about 20,000 A4 sheets (at default print density, with 5% color coverage).
5-14 Compuprint PageMaster 1600c User Guide Transfer Roller Cartridge toner may spill inside the printer and cause damage. • Do not remove the transfer roller from the printer before it is time to replace it, as toner may spill inside the printer and cause damage.
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Compuprint PageMaster 1600c User Guide 5-15 Transfer Roller Cartridge ➀ ➁ Push up button ‘A’ and fully open the front cover Grip the tabs at both ends of the transfer roller cartridge and gently lift the cartridge out of the printer.
To avoid injury or burns, do not use excessive force to remove jammed paper that is difficult remove or wound tightly around the fuser or rollers. If paper proves difficult to remove, turn off the printer and contact your Compuprint dealer or a Compuprint Customer Service Center for assistance.
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Compuprint PageMaster 1600c User Guide 5-17 Fuser Unit ➀ ➁ Push up button ‘A’ and fully open the front cover Open the paper outlet cover. Jun 02...
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5-18 Compuprint PageMaster 1600c User Guide Fuser Unit Close the front cover. ➀ ➁ Press button ‘B’ and open the upper part of the front cover Move the slide switches at both ends of the fuser unit forward. Jun 02...
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Compuprint PageMaster 1600c User Guide 5-19 Fuser Unit Lift up the levers at both ends of the fuser unit. Grip the levers and gently lift the fuser unit out of the printer. ➀ Unpack a new fuser unit, lift up the levers at both ends , grip the fuser unit by the levers, ➁...
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5-20 Compuprint PageMaster 1600c User Guide Fuser Unit Completely push down the levers at both ends of the fuser unit. Move the slide switches at both ends of the fuser unit all the way to the back. Close the paper outlet cover.
Compuprint PageMaster 1600c User Guide 5-21 Paper Feed Roller Close the front cover. Paper Feed Roller This section describes the procedure for replacing the paper feed roller. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cord from the AC outlet before cleaning the printer or performing maintenance procedures.
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5-22 Compuprint PageMaster 1600c User Guide Paper Feed Roller Pull the paper tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the printer. Push the tabs of the paper feed roller cover to open the cover.
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Compuprint PageMaster 1600c User Guide 5-23 Paper Feed Roller Lift the clip at the end of the paper feed roller and remove the paper feed roller. Align the new paper feed roller axis with the shaft in the paper tray as illustrated and slide the shaft through the roller until the clip locks into the groove at the end of the shaft.
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5-24 Compuprint PageMaster 1600c User Guide Paper Feed Roller Close the paper feed roller cover. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it. Push the paper tray completely back into the printer.
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Compuprint PageMaster 1600c User Guide 5-25 Paper Feed Roller NOTE: Do not use excessive force on the paper tray. Jun 02...
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5-26 Compuprint PageMaster 1600c User Guide Paper Feed Roller Jun 02...
Options In this Chapter . . . • “About this Chapter” on page 6-2 • “Options Overview” on page 6-2 • “High Capacity Feeder (2 Shelves)” on page 6-2 Jun 02...
Compuprint PageMaster 1600c User Guide Options Overview About this Chapter This chapter describes any available options and the procedures for their installation and removal. Options Overview The following optional accessories are available with this printer. To order any of the options, con- tact your Compuprint dealer.
Compuprint PageMaster 1600c User Guide 6-3 High Capacity Feeder (2 Shelves) Installing the High Capacity Feeder (2 shelves) Follow the procedure below to install the High Capacity Feeder (2 shelves). CAUTION: To prevent electric shock, turn off the printer before connecting optional accesso- ries or interface cables.
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Compuprint PageMaster 1600c User Guide High Capacity Feeder (2 Shelves) Remove the tape from the cardboard spacer in the tray and remove the spacer. NOTE: Keep the spacer in case you need to transport the printer over long distances in the future.
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Compuprint PageMaster 1600c User Guide 6-5 High Capacity Feeder (2 Shelves) CAUTION: Failure to lock down the brakes can cause the printer to move unexpectedly, result- ing in injury. Lock down the brakes of the 2 casters at the front of the High Capacity Feeder (2 shelves) as...
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Compuprint PageMaster 1600c User Guide High Capacity Feeder (2 Shelves) NOTE: Be careful not to pinch your fingers when lowering the printer onto the High Capacity Feeder (2 shelves). Pull the printer’s paper tray out until it stops. Hold the tray with both hands, lift the front slightly and remove it from the printer.
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Compuprint PageMaster 1600c User Guide 6-7 High Capacity Feeder (2 Shelves) Insert the 4 screws provided into the 4 holes inside the printer and tighten them with a coin to secure the printer to the High Capacity Feeder (2 shelves).
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Compuprint PageMaster 1600c User Guide High Capacity Feeder (2 Shelves) NOTE: Replace the printer’s tray cover in the same manner. Insert the High Capacity Feeder’s lower paper tray in to the High Capacity Feeder (2 shelves). Push the paper tray until it stops.
Compuprint PageMaster 1600c User Guide 6-9 High Capacity Feeder (2 Shelves) Removing the High Capacity Feeder (2 shelves) Follow the procedure below to remove the High Capacity Feeder (2 shelves). CAUTION: To prevent electric shock, turn off the printer before disconnecting optional acces- sories or interface cables.
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6-10 Compuprint PageMaster 1600c User Guide High Capacity Feeder (2 Shelves) Remove the tray cover from the printer. Using a coin, remove the 4 screws inside the printer. Hold the paper tray with both hands, align it with the opening in the printer and gently insert it.
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Compuprint PageMaster 1600c User Guide 6-11 High Capacity Feeder (2 Shelves) Push the paper tray completely back into the printer. NOTE: Do not use excessive force on the paper tray. Replace the printer’s tray cover. Gently lift the printer off the High Capacity Feeder, and place it on a level surface.
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6-12 Compuprint PageMaster 1600c User Guide High Capacity Feeder (2 Shelves) CAUTION: Because the printer weighs 76 lbs. (34.5) kg fully assembled, make sure that at least two people carry it. To lift the printer, face the front and back of the printer and grip the recessed areas at the bottom left and right with both hands.
8QGHUVWDQGLQJ DQG 1DYLJDWLQJ WKH &RQWURO 3DQHO 0HQXV ,Q WKLV &KDSWHU “About this Chapter” on page 7-2 “Control Panel Features” on page 7-2 “Navigating the Control Panel Menus” on page 7-5 “Menu Structure” on page 7-7 “Paper Menu” on page 7-9 “Interface Menu”...
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH &RQWURO 3DQHO )HDWXUHV $ERXW WKLV &KDSWHU This chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer set- tings.
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH &RQWURO 3DQHO )HDWXUHV /(' ,QGLFDWRUV The LED indicators also indicate printer status. The four indicators can each be on, off, or blink- ing, indicating different phases of printer operation. The table below explains the LED indicators. &2/25 :+(1 2)) :+(1 21...
&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH &RQWURO 3DQHO )HDWXUHV 3XVKEXWWRQV The control panel pushbuttons allow you to access and navigate menus, and also assist you in recovering from printer errors. The table below explains the functions of the eight pushbuttons. 386+%87721 )81&7,21 67$576723²3XVK WKLV EXWWRQ WR VWDUW RU VWRS WKH SULQWHU RU WR H[LW WKH PHQX V\VWHP...
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH 1DYLJDWLQJ WKH &RQWURO 3DQHO 0HQXV The following figure shows the sequence of pushbuttons and display messages that would allow you to change the number of copies printed. This example illustrates the basic relationship between menus and submenus and demonstrates how the NEXT, PREVIOUS, SELECT, and RETURN buttons help you to navigate through the menus.
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH 0HQX 6WUXFWXUH 0HQX 6WUXFWXUH The following figure shows the structure of the control panel main menus and submenus. 3DSHU 0HQX ,QWHUIDFH 0HQX 36 0HQX 3&/ 0HQX &RSLHV 3RUW 3ULQW 36 (UURUV 2ULHQWDWLRQ 'XSOH[ 3DUDOOHO 0DQXDO )HHG 72 )RQW 6RXUFH 1HWZRUN &DUG ...
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH 0HQX 6WUXFWXUH 127( $GGLWLRQDO PHQXV DQG VXEPHQXV PD\ DSSHDU LQ WKH SULQWHU PHQX V\VWHP ZKHQ RWKHU RSWLRQV DUH LQVWDOOHG 6WDWXV 0HQX In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current printer settings.
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH 3DSHU 0HQX 3DSHU 0HQX The Paper Menu provides access to the printer settings for various paper-handling functions. Use the following procedure to enter the paper menu: Press the MENU button on the control panel. Press the NEXT button until the text “Paper Menu”...
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH ,QWHUIDFH 0HQX ,QWHUIDFH 0HQX The Interface Menu provides access to the printer interface settings. Use the following procedure to enter the interface menu: Press the MENU button on the control panel. Press the NEXT button until the text “Interface Menu” is shown on the second line of the display.
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH 36 0HQX 36 0HQX The PS Menu provides access to the PostScript settings. Use the following procedure to enter the PS Menu: Press the MENU button on the control panel. Press the NEXT button until the text “PS Menu” is shown on the second line of the display.
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH 3&/ 0HQX 3&/ 0HQX The PCL Menu provides access to the PCL settings. Use the following procedure to enter the PCL menu: Press the MENU button on the control panel. Press the NEXT button until the text “PCL Menu” is shown on the second line of the display.
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH 6\VWHP 0HQX 6\VWHP 0HQX The system menu provides access to system settings. Use the following procedure to enter the sys- tem menu: Press the MENU button on the control panel. Press the NEXT button until the text “System Menu” is shown on the second line of the display.
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH 4XDOLW\ 0HQX 4XDOLW\ 0HQX The Quality Menu provides access to the printer settings that are related to print quality. Use the following procedure to enter the Quality Menu: Press the MENU button on the control panel. Press the NEXT button until the text “Quality Menu”...
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&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH &RORU 0HQX &RORU 0HQX The Color Menu contains the settings related to the quality of printed color.. Use the following procedure to enter the Color Menu: Press the MENU button on the control panel. Press the NEXT button until the text “Color Menu”...
&RPSXSULQW 3DJH0DVWHU F 8VHU *XLGH )XQFWLRQV 0HQX )XQFWLRQV 0HQX The Functions Menu provides access to several printer functions that can supply you with informa- tion about the printer and its settings. Use the following procedure to enter the Functions Menu: Press the MENU button on the control panel.
Using DRAM DIMMs,FLASH DIMM and Power-on Files In this Chapter . . . • “About this Chapter” on page 8-2 • “Installing DRAM Memory DIMMS” on page 8-2 • “Installing a FLASH DIMM Module” on page 8-5 • “Using the Power-On Files Feature” on page 8-7 Jun 02...
Compuprint PageMaster 1600c User Guide Installing DRAM Memory DIMMS About this Chapter This chapter describes the procedures for installation of DRAM memory DIMMs and FLASH DIMM modules. Downloading software to the FLASH DIMM module is also discussed in this chapter.
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Compuprint PageMaster 1600c User Guide 8-3 Installing DRAM Memory DIMMS Turn thumbscrews on controller assembly counterclockwise until loose and gently pull con- troller assembly towards you to remove from printer. Carefully insert a DRAM DIMM which is compatible with your printer into any available DRAM DIMM slot as shown below.
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Compuprint PageMaster 1600c User Guide Installing DRAM Memory DIMMS Reinstall the controller assembly. Once firmly in place, push and hand tighten the thumb- screws in a clockwise direction. Connect the power cord to the wall outlet. Turn the printer power switch to the ON [ I ] position.
Compuprint PageMaster 1600c User Guide 8-5 Installing a FLASH DIMM Module Installing a FLASH DIMM Module Ensure that the printer power switch is set to the OFF [ O ] position. Disconnect the power cord from the wall outlet. Turn thumbscrews on controller assembly counterclockwise until loose and gently pull con- troller assembly towards you to remove from printer.
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Compuprint PageMaster 1600c User Guide Installing a FLASH DIMM Module Carefully insert a FLASH DIMM module in FLASH DIMM slot as shown below. When properly seated, gently push down on the DIMM until the white braces close onto the ends of the DIMM.
Compuprint PageMaster 1600c User Guide 8-7 Using the Power-On Files Feature Connect the power cord to the wall outlet. Turn the printer power switch to the ON [ I ] position. Using the Power-On Files Feature Power-on Files Defined If an optional FLASH DIMM or hard disk drive is installed in your printer, your printer has the capability of storing additional power-on files which can be read and interpreted at power-on.
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Compuprint PageMaster 1600c User Guide Using the Power-On Files Feature Contact the technical support team at your point of purchase for additional information regarding loading and using power-on files. Jun 02...
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Compuprint PageMaster 1600c User Guide 8-9 Using the Power-On Files Feature Jun 02...
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8-10 Compuprint PageMaster 1600c User Guide Using the Power-On Files Feature Jun 02...
Safety Notes and Regulatory Compliance In this Chapter . . . • “About this Appendix” on page A-2 • “Safety Notes” on page A-2 • “Regulatory Compliance” on page A-2 Jun 02...
Compuprint PageMaster 1600c User Guide Safety Notes About this Appendix This appendix lists important safety precautions and identifies the applicable regulatory compli- ances of your printer. Safety Notes • Be sure to switch off and unplug the printer before accessing the interior of the printer for cleaning, maintenance, or fault clearance.
Compuprint PageMaster 1600c User Guide A-3 Regulatory Compliance EMC Compliance Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Printing Font Summaries In this Chapter . . . “About this Appendix” on page B-2 “Printing a Font Summary” on page B-2 “PostScript Font Summary” on page B-3 “PCL Font Summary” on page B-7 Jun 02...
Compuprint PageMaster 1600c User Guide Printing a Font Summary About this Appendix This appendix explains the procedure for printing summaries of PCL or PostScript fonts installed in your printer. Printing a Font Summary Your printer has the capability of printing summaries of all installed PCL or PostScript fonts. To...
Frequently Used Ethernet Commands In this Chapter . . . • “About this Appendix” on page C-2 • “Server Commands” on page C-3 • “Protocol Commands” on page C-6 Jun 02...
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Compuprint PageMaster 1600c User Guide About this Appendix This appendix lists some of the most frequently-used commands of the Print Server command set. More information about the command set, including additional options, can be found in the Ether- net Network Interface Reference Guide on the Electronic Library CD-ROM.
Compuprint PageMaster 1600c User Guide Server Commands Server Commands Frequently-used Server Commands Command Option(s) Description DEFINE SERVER BOOTP {EN|DIS} Enables or disables querying for a BOOTP host at system boot time. DEFINE SERVER DHCP {EN|DIS} Enables or disables querying for a DHCP host at system boot time.
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Compuprint PageMaster 1600c User Guide Server Commands Frequently-used Server Commands Command Option(s) Description DEFINE SERVER SUBNET MASK ipmask Specifies the subnet mask to be used for the Server. The must be in n.n.n.n ipmask format. HELP option <nothing> Displays a list of top-level (general) Help topics.
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Compuprint PageMaster 1600c User Guide Server Commands Frequently-used Server Commands Command Option(s) Description INITIALIZE option DELAY num Schedules a reboot after minutes. Enter a value from 0 to 120. CANCEL Cancels an impending initialization. FACTORY Reboots the server to its factory default settings.
Compuprint PageMaster 1600c User Guide Protocol Commands Protocol Commands In the following table, is an abbreviation for the optional keyword PROTO PROTOCOL Protocol Commands Command Option(s) Description DEFINE PROTO {EN|DIS} Enables or Disables the AppleTalk protocol for APPLETALK option the Server.
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Compuprint PageMaster 1600c User Guide Protocol Commands Protocol Commands Command Option(s) Description DEFINE PROTO NETWARE LOADHOST Same as “DEFINE SERVER NETWARE server LOADHOST server” on page C-3 PURGE PROTO Removes all entries from the NetWare access NETWARE ACCESS list. option...
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