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®
NETWORK SERVICES
ServSwitch
1
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-mail: info@blackbox.com
®
Secure
™
USER GUIDE
2
3
Secure PLUS
and
4
INSERT CARD
CHIP DOWNWARDS
FEBRUARY 2008
SW2007A-USB
SW4007A-USB
SW4007A-USB-PLUS
Secure Plus
ERR
PWR
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Summary of Contents for Black Box ServSwitch SW2007A-USB
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Page 1: Network Services
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com... -
Page 2: Table Of Contents
Contents ® Welcome Operation Introduction..................2 Tamper-evident.seals..............13 ServSwitch.Secure.and.Secure.PLUS.-.features......3 Selecting.computers..............13 Standard.items................4 Error.indicator................13 Additional.items................4 Smart.card.reader...............14 Using.the.smart.card.reader..........14 Installation Smart.card.security..............14 Custom.configuration.service..........14 Locations..................5 Cabling.recommendations............5 Further information Tamper-evident.seals..............5 Links.overview................5 Troubleshooting.................15 Mounting..................6 Summary.of.threats.and.solutions..........15 Making.connections..............7 Getting.assistance...............17 Connections.to.computer.systems..........7 Safety.information..............18 Connections.to.user.console.peripherals. -
Page 3: Introduction
Welcome ® Introduction The Black Box ServSwitch Secure range of products are highly robust KVMA Various strategies are employed to ensure complete Common keyboard, mouse, video separation between the switched channels: monitor and speakers are able switches for critical applications. When information absolutely must not be to access multiple high security •... -
Page 4: Servswitch.secure.and.secure.plus.-.Features
ServSwitch Secure and Secure PLUS - features ® The ServSwitch Secure and Secure PLUS models are all housed in an electromagnetically shielded robust casing that measures just [w x d x h] 9.25” x 5.9” x 1.73” (235mm x 150mm x 44mm) - the height is 1U within a 19” rack. -
Page 5: Standard.items
IN S S e c u r e P l u s Audio cable ServSwitch Secure or Secure PLUS Please contact Black Box for details Rack brackets Including four screws 5V, A Power supply plus country-specific mains cable Self adhesive feet... -
Page 6: Installation
Installation ® Locations Links overview Please consider the following important points when planning the location of The rear panel of the unit is well marked, however, the diagram below offers the ServSwitch Secure unit: additional clarity on how best to arrange your connections. •... -
Page 7: Mounting
Mounting ® The ServSwitch Secure unit offers two main mounting methods: • Supplied four self-adhesive rubber feet • Optional rack brackets 2 . 0... -
Page 8: Making.connections
Making connections ® Connections to the ServSwitch unit do not need to follow the precise order given in this user guide, although if one or more systems must be hot-plugged, connect these after all other connections have been made. IMPORTANT: All rear panel connectors are clearly marked, however, take great care not to cross connect any links or devices. - Page 9 Connections to computer systems (continued) ® Connecting video inputs The unit provides full DVI/I connections for video. This means that it can receive, and transfer, any VGA or DVI input (from analog to single or dual link digital) up to the following maximum resolutions and rates: •...
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Page 10: Connections.to.user.console.peripherals
Connections to user console peripherals ® To connect a keyboard and mouse To connect speakers Note: The ServSwitch Secure unit can directly accommodate only a USB-style 1 Wherever possible, ensure that power is disconnected from the unit and the keyboard and mouse. If required, you can use suitably shielded conversion host computer(s) to be connected. - Page 11 Connecting video inputs ® The unit provides full DVI/I connections for video. This means that it can receive, and transfer, any VGA or DVI input (from analog to single or dual link digital) up to the following maximum resolutions and rates: •...
- Page 12 DDC.pin.conditions. ServSwitch.Secure.unit.response recommended that the DDC lines are disconnected in the cable between the ServSwitch and the monitor. Alternatively, Black Box would be happy to discuss Connected DDC data is harvested from the connected video configuring the ServSwitch with a DDC policy to suit your organisation.
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Page 13: Connection.to.power.supply
Connection to power supply ® Important: Please read and adhere to the electrical safety information given within the Safety.information section of this guide. In particular, do not use an unearthed power socket or extension cable. To connect the power supply 1 Attach the output connector of the power supply (country specific power supplies are available) to the socket on the far right of the rear panel. -
Page 14: Operation
Operation ® In operation, the ServSwitch Secure unit allows you to quickly and securely switch between up to four systems. Strictly only one system may be accessed at a time, whereupon the common keyboard and mouse are linked to that system. Tamper-evident seals Given the high security nature of most installations that incorporate this unit, it may be a policy of your organisation to fit tamper-evident labels across... -
Page 15: Smart.card.reader
Smart card reader ® Smart Card Security The ServSwitch Secure PLUS models include a smart card Due to the functions fulfilled by smart cards, it is necessary to grant them reader which allows you to two-way data flow, rather than restricting data to a single direction as imposed insert your security card for within all other areas of the ServSwitch Secure PLUS. -
Page 16: Further Information
Mixed systems are possible in certain special circumstances another computer. one computer and input or I/O signals to but these will require specialist assistance from Black Box technical support. another computer. Malicious modification of Data isolation is assured by hardware... - Page 17 ® Threat Solution Threat Solution Data being sent to ports Channel switching is controlled by the front Forced malfunctions due It is potentially possible to create forced by means of faulty or panel buttons only with all keyboard hotkey to overloaded signaling. malfunctions by constantly and quickly subverted keyboards or or mouse switching capabilities removed...
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Page 18: Getting.assistance
Getting assistance ® If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions: • Email. in the US: techsupport@blackbox.com techhelp@blackbox.co.uk in the UK: • Phone in the US: --5500 + (0) 5 000 in the UK:... -
Page 19: Safety.information
Safety information Certification notice for equipment used in ® • For use in dry, oil free indoor environments only. Canada • Not suitable for use in hazardous or explosive environments or next to highly The Canadian Department of Communications label identifies certified flammable materials. -
Page 20: Radio.frequency.energy
Radio Frequency Energy ® All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. FCC Compliance Statement (United States) European EMC directive 89/336/EEC This equipment generates, uses and can radiate radio frequency energy This equipment has been tested and found to comply with the limits for a class... -
Page 21: Normas.oficiales.mexicanas.(Nom)
Normas Oficiales Mexicanas (NOM) electrical ® safety statement Instrucciones de seguridad 15 En caso de existir, una antena externa deberá ser localizada lejos de las 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de lineas de energia. que el aparato eléctrico sea operado. - Page 22 ® © 2008 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 Documentation by: www.ctxd.com...
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Page 23: Blackbox.subsidiary.contact.details
BlackBox subsidiary contact details ® Country Web Site/Email Phone United States www.blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 support@black-box.at Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12 support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be Denmark...
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