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®
NETWORK SERVICES
ServSwitch Secure
™
Robust KVM switches for critical applications.
When information absolutely must not be leaked between
systems or networks, you need ServSwitch Secure USB.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information
Web site: www.blackbox.com • E-mail: info@ blackbox.com
®
USB
1
SW2006A-USB-EAL
SW4006A-USB-EAL
2
3
4
SW2009A-USB-EAL
S e r v S w i t c h S e c u r e U S B
B L A C K
B O X
S E C U R E
D E S K T O P
K V M
SW4009A-USB-EAL
™
S W I T C H
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Table of Contents
Related Manuals for Black Box ServSwitch Secure SW2006A-USB-EAL
Summary of Contents for Black Box ServSwitch Secure SW2006A-USB-EAL
- Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@ blackbox.com...
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Page 2: Table Of Contents
Contents ® IMPORTANT: Before using this product ........2 Trademarks Used in this Manual ..........3 Federal Communications Commission and Industry Canada Radio Frequency Interference Statements ....3 Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) ..4 Welcome Operation Introduction .................5 Important security features ............18 Model features ................6 Tamper-evident seals ............18 ServSwitch Secure USB - front and rear layout ......7... -
Page 3: Important: Before Using This Product
IMPORTANT: Before using this product ® Prior to use, a prospective user of the product should ensure that individuals with the appropriate authority implement the following objectives in the environment where the product is to be used: • The operational environment procedures must ensure that all users are duly authorized and possess the necessary privileges to access the information transferred via the product. -
Page 4: Trademarks Used In This Manual
Federal Communications Commission and Industry Canada ® Radio Frequency Interference Statements Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. This equipment generates, uses, and can radiate radio-frequency energy, Mac is a registered trademark of Apple Computer, Inc. -
Page 5: Instrucciones De Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement)
Instrucciones de Seguridad ® (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de 12. Precaución debe ser tomada de tal manera que la tierra fisica y la que el aparato eléctrico sea operado. polarización del equipo no sea eliminada. -
Page 6: Welcome
Welcome ® Introduction The ServSwitch Secure USB range of products are highly robust KVM switches Various strategies are employed to ensure complete Common keyboard, mouse and video for critical applications. When information absolutely must not be leaked separation between the switched monitor are able to access multiple between systems or networks, the ServSwitch Secure USB units combine the channels:... -
Page 7: Model Features
Model features ® There are four models within the ServSwitch Secure USB range. Their varying features are summarized as follows: Standard 2-port Standard 4-port Enhanced 2-port Enhanced 4-port SW2006A-USB-EAL SW4006A-USB-EAL SW2009A-USB-EAL SW4009A-USB-EAL ü ü ü ü Uni-directional keyboard / mouse data paths ü... -
Page 8: Servswitch Secure Usb - Front And Rear Layout
ServSwitch Secure USB - front and rear layout ® The ServSwitch Secure USB is housed in an electromagnetically shielded robust casing that measures just [w x d x h] 9.25” x 5.9” x 1.73” (235mm x 150mm x 44mm) - the height is 1U within a 19” rack. All channel switching is achieved solely using the front panel buttons which are clearly indicated, as are the rear panel connections. -
Page 9: Devices Used With The Servswitch Secure Usb
Devices used with the ServSwitch Secure USB ® Keyboard devices Mouse devices The keyboard used with the switch must be approved against the security Although pointing devices don’t generally process confidential data and are policy of your organization and must be plugged directly into the switch’s USB therefore considered to pose a lower risk, you should ensure that the mouse keyboard port with no adapters or converters. -
Page 10: Smartcard Devices (Supported Only On Enhanced Models)
Smartcard devices (supported only on enhanced models) ® The smartcard reader and smartcards, used with enhanced models of the switch When using enhanced models, if smartcard capabilities are not required for (SW2009A-USB-EAL and SW4009A-USB-EAL), must be approved against the a particular computer, then use a non-smartcard cable (without the yellow security policy of your organization. -
Page 11: Keyboards With Integrated Smartcard Readers (Supported Only On Enhanced Models)
Keyboards with integrated smartcard readers ® (supported only on enhanced models) A combined keyboard/smartcard reader (and smartcards), used with enhanced models of the switch (SW2009A-USB-EAL and SW4009A-USB-EAL), must be approved against the security policy of your organization. The combined keyboard/smartcard reader must be plugged directly into the switch’s USB card reader port with no adapters or converters. -
Page 12: Standard Items
Standard items Additional items ® Shielded link cable (VGA, PS/2 keyboard, PS/2 mouse) Part code: EHNSECURE1-0006 (length 1.8m/6ft) Shielded link cable (VGA, USB keyboard/mouse, USB card reader) Part code: EHNSECURE2-0006 (length 1.8m/6ft) i t c ServSwitch Secure USB (four port model shown) ™... -
Page 13: Installation
Installation ® Locations Links overview Please consider the following important points when planning the location of The rear panel of the unit is well marked, however, the diagram below offers the ServSwitch Secure USB unit: additional clarity on how best to arrange your connections. •... -
Page 14: Mounting
Mounting ® The ServSwitch Secure USB unit offers two main mounting methods: • Supplied four self-adhesive rubber feet • Optional rack brackets I N D... -
Page 15: Making Connections
Making connections ® Connections to the ServSwitch Secure USB unit do not need to follow the precise order given in this user guide, although if one or more systems must be hot-plugged, connect these after all other connections have been made. IMPORTANT: To achieve the high levels of signal isolation and low emissions profile that the switch is capable of delivering, it is necessary to use the only the cables listed in the... - Page 16 To connect a display monitor ® 1 Wherever possible, ensure that power is disconnected from the unit and the host computer(s) to be connected. 2 Connect a suitable VGA video display to the port labeled within the Console section on the rear panel. Ensure that the securing screws are used to maintain reliable links.
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Page 17: Video Display (Edid) Information
DDC lines are disconnected in the cable between the video display during unit power on and written to all computer port memories. ServSwitch Secure USB and the monitor. Alternatively, Black Box would be happy to discuss configuring the ServSwitch Secure USB with a DDC policy to Not connected Unit retains the EDID information that is already held suit your organisation. -
Page 18: Connection To Power Supply
Connection to power supply ® Important: Please read and adhere to the electrical safety information given within the Safety information section of this guide. In particular, do not use an unearthed power socket or extension cable. To connect the power supply 1 Attach the output connector of the power supply (country specific power supplies are available) to the socket located in the centre of the rear panel. -
Page 19: Operation
Operation ® Anti-subversion monitoring (enhanced models only) In operation, the ServSwitch Secure USB unit allows you to quickly and securely switch between up to four systems. Strictly only one system may be accessed at The enhanced models (SW2009A-USB-EAL and SW4009A-USB-EAL) continually a time, whereupon the common keyboard and mouse (and smart card reader, if monitor their various defences for potential subversions (even when power is used) are linked to that system. -
Page 20: Authentication Checking (Enhanced Models Only)
At manufacture, qualifying ServSwitch Secure USB units have a unique identity The green indicator will be on to show that the code configured within their circuitry. On request, Black Box can provide you keyboard is switched to the internal authentication with an Authentication Certificate when you provide the following information: channel (also the red indicators should be performing their intermittent scan procedure): ......... -
Page 21: Selecting Computers
Selecting computers Smart card reader ® In order to guard against the possibility of malicious software and also to Your ServSwitch Secure USB unit can be attached to an optional smart card minimize the chance of accidental switching, the ServSwitch Secure USB unit reader that allows you to insert your security card for authorization. -
Page 22: Further Information
Further information ® Summary of threats and solutions Troubleshooting If you experience problems when installing or using the ServSwitch Secure USB This section provides a list of potential security threats that the ServSwitch unit, please check through this section for a possible solution. If your problem is Secure USB might face during operation and the special steps that have been not listed here and you cannot resolve the issue, then please contact Technical taken to counteract them. - Page 23 ® Threat Solution Threat Solution Data being sent to ports Channel switching is controlled by the front Forced malfunctions due It is potentially possible to create forced by means of faulty or panel buttons only with all keyboard hotkey to overloaded signalling. malfunctions by constantly and quickly subverted keyboards or or mouse switching capabilities removed...
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Page 24: Safety Information
Safety information ® • For use in dry, oil free indoor environments only. • Warning - live parts contained within power adapter. • No user serviceable parts within power adapter - do not dismantle. • Plug the power adapter into a socket outlet close to the module that it is powering. -
Page 25: Radio Frequency Energy
Radio Frequency Energy ® All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. European EMC directive 89/336/EEC FCC Compliance Statement (United States) This equipment has been tested and found to comply with the limits for a class This equipment generates, uses and can radiate radio frequency energy... - Page 26 About Black Box Black Box Network Services is your source for more than 118,000 networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less.
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