Troubleshooting - KVH Industries TracVision HDTV Converter User Manual

5 - Troubleshooting

This section identifies basic trouble symptoms and lists their possible
causes and solutions.
Contents
5.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
5.2 Causes and Remedies for Common Operational Issues . . . . . . . . . . .74
5.3 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
5.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
5.5 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
54-0260
This section provides troubleshooting information
that is specific to the HDTV converter system and
DIRECTV HDTV service. For information on
troubleshooting the TracVision antenna, refer to the
antenna's Technical Manual or Owner's Manual.
Troubleshooting
71