Lockups And Software Problems; The Computer Does Not Start Up; The Computer Stops Responding; A Program Stops Responding - Dell DIMENSION XPS GEN 3 WHL User Manual

E S T T H E K E Y B O A R D
T
keyboard.
U N T H E A R D W A R E
R H

Lockups and Software Problems

CAUTION:
located in the Product Information Guide.

The computer does not start up

H E C K T H E
C
N S U R E T H A T T H E
E
L E C T R I C A L
E

The computer stops responding

NOTICE:
U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.

A program stops responding

N D T H E P R O G R A M
E
Press <Ctrl><Shift><Esc> simultaneously.
1
Click Applications.
2
Click the program that is no longer responding.
3
Click End Task.
4
36
Solving Problems
— Connect a properly working keyboard to the computer, and try using the
R O U B L E S H O O T E R
T
Before you begin any of the procedures in this section, follow the safety instructions
— See page 47.
I A G N O S T I C I G H T S
D L
O W E R A B L E I S
P C
U T L E T
O
You might lose data if you are unable to perform an operating system shutdown.
— If you are unable to get a response by pressing a key on your keyboard or
—
— See page 57.
I R M L Y O N N E C T E D T O
F C T
H E O M P U T E R A N D T O H E
C T