Cisco 1040 Sensor Quick Start Manual page 48

Cisco Support Website
The Cisco Support website provides online documents and tools for troubleshooting and resolving
technical issues with Cisco products and technologies. The website is available 24 hours a day at
this URL:
http://www.cisco.com/en/US/support/index.html
Access to all tools on the Cisco Support website requires a Cisco.com user ID and password. If you
have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Before you submit a request for service online or by phone, use the Cisco Product
Note
Identification Tool to locate your product serial number. You can access this tool from the
Cisco Support website by clicking the Get Tools & Resources link, clicking the All Tools
(A-Z) tab, and then choosing Cisco Product Identification Tool from the alphabetical list.
This tool offers three search options: by product ID or model name; by tree view; or, for
certain products, by copying and pasting show command output. Search results show an
illustration of your product with the serial number label location highlighted. Locate the serial
number label on your product and record the information before placing a service call.
Tip Displaying and Searching on Cisco.com
If you suspect that the browser is not refreshing a web page, force the browser to update the
web page by holding down the Ctrl key while pressing F5.
To find technical information, narrow your search to look in technical documentation, not the
entire Cisco.com website. After using the Search box on the Cisco.com home page, click the
Advanced Search link next to the Search box on the resulting page and then click the
Technical Support & Documentation radio button.
To provide feedback about the Cisco.com website or a particular technical document, click
Contacts & Feedback at the top of any Cisco.com web page.
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