HP 17bII Owner's Manual page 231

Financial calculator
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If the calculator responds to keystrokes but you suspect that it is
malfunctioning:
1. Do the self-test (described below). If the calculator fails the self test,
it requires service.
2.
If the calculator passes the self-test, it is quite likely you've made a
mistake in operating the calculator. Try rereading portions of the
manual, and check "Answers to Common Questions" on page
222.
3.
Contact the Calculator Support department.
File name : English-M02-1-040308(Print).doc
A: Assistance, Batteries, Memory, and Service 231
Print data : 2004/3/9

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