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LAN Phone 399 User Manual IP Phone User Manual Version: V1.0 1 / 89 2014/02/11 Welltech Technology Co., Ltd.
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LAN Phone 399 User Manual Version directions: Version date Modify content 2014/02/11 First release of New v3.0 web page user operation. 2 / 89 2014/02/11 Welltech Technology Co., Ltd.
User Manual 1. Brief Introduction 1.1. Product Introduction This user manual is applicable for LP399 series VoIP phone device. The chapter will be targeted device detailed function and web page configuration introduction. 1.2. Hardware Function Introduction LP399 provided interface: RJ-45 Ethernet port, RJ-9 handset port, LED indication and AC/DC power adaptor connecting seat.
5. Once the phone power on, the LCD monitor will show the booting word. Wait a few minutes, the LP399 boot completely then you can use LCD or web page to configure your account and phone number. 6 / 89 2014/02/11 Welltech Technology Co., Ltd.
Pickup call group ringing and press “Pick” key to answer this call from nearby phone. b. Or Off-Hook first, choose talk mode then press “Pick” key to pick up nearby incoming phone call. 7 / 89 2014/02/11 Welltech Technology Co., Ltd.
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SPEED This is the “Speed Dial” function. PHONE BOOK This is the “Phone Book” function. MUTE Pess this key at talk time, Phone’s MIC will Mute(Close the 8 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Number Set up forward number Busy forward Activation Start/Stop busy (Enable/Disable) forward feature Number Set up forward number No answer fwd Activation Start/Stop no (Enable/Disable) answer feature Number Set up forward number 9 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Set up auto dial time 4. Network 1.WAN set up 1.IP Type 1.Fixed IP client Set up fixed IP address manually 2.DHCP client Set up IP address automatically 3.PPPoE client Use PPPoE feature 10 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Half-duplex automatically 5. SIP Setting 1.Service 1.First realm Activation First SIP account *Admin Use domain (Enable/Disable) activation Display name Set up account display name Phone number Set up SIP account phone number 11 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Set up SIP account register password Proxy server Set up Proxy server address Domain server Set up Domain server address 2.Status First realm First register account state Second realm Second register account state 12 / 89 2014/02/11 Welltech Technology Co., Ltd.
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2. Disable Disable auto reboot feature *Admin Use: Enter LCD menu 6.Administrator > 4.System Authent, Then use the LP399 administrator’s password to login. After login, You can enter this option and modify settings. 13 / 89 2014/02/11 Welltech Technology Co., Ltd.
3. The user 『C』 answer the call and after talk was finished. Then 『A』 press [Transfer] key to complete the transfer feature. 4. If the user 『C』 doesn’t answer, 『A』 can press [Hold] key to return the phone call, then talk 14 / 89 2014/02/11 Welltech Technology Co., Ltd.
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4. If the user 『C』 does not answer, 『A』 can press [Hold] key to return the phone call, then talk to『B』. 5. During the conference call, If 『A』 hand up the phone call, the conference feature will be canceled, the 『B』 、 『C』 disconnected immediately. 15 / 89 2014/02/11 Welltech Technology Co., Ltd.
LP399 Web Login IP address from LAN port default value is, http://192.168.123.1:9999 Login Accout: Administrator account: root, password: test System account: system, password: test Normal account: user, password: test 2.2.1. Functions Provide login LP399 system management page. 16 / 89 2014/02/11 Welltech Technology Co., Ltd.
Show LP399 firmware version. Firmware Version Shows the firmware version for software control. DSP Version Shows the DSP version. AC: AC97 WM: Winbound LE: Legeeity NV:Nuvoton Current Time Shows the current time. 18 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Shows the status of System. Information Model Name Show LP399 model name. Version Show LP399 firmware version. Firmware Version Shows the firmware version for software control. DSP Version Shows the DSP version. 19 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Shows the MAC ID. LAN Information Shows the status of LAN Port. IP Address Shows the LAN IP address. MAC Address Shows the LAN MAC ID. System Shows the status of System. 20 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Figure 4: LAN Port Device Active: Router + VPN (Figure 4) Item Explanation WAN Information Shows the statuses of WAN Port. Link Status Shows the network connected Speed. Active Shows the network connected type. 21 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Realm 2 Status Shows the line 2 register state. Number Shows the line 2 register number. Realm 3 Status Shows the line 3 register state. Number Shows the line 3 register number. 22 / 89 2014/02/11 Welltech Technology Co., Ltd.
Acess Phone Book Enter “Remote Phone Book Setting” web page. Export csv [Button] Export [Phone Book] data, the file format is 『.csv』. Import csv Import [Phone Book] data, the file format is 『.csv』. [Button] 23 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Index 3’ Name and Number. Example 2: Export / Import [Phone Book] data Export Feature Step 1: In [Phone Book Setting] web page, the page have two numbers data. (See Figure 2). 24 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 4: Open the file, then check [Phone Book] number data (See Figure 5). (Figure 5) Import Featuer Step 1: Set up 『.csv』 format for [Phone Book] data (See Figure 6). 25 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Phoner Number: 102, Authentication ID: 102, Authentication Password: test, Domain Server: 192.168.68.150, Proxy Server: 192.168.68.150] (See Figure 10)。 Note : Both registered account [Display Name] and [Authentication ID] must be the same (See Figure 10) to take effect. (Figure 10) 26 / 89 2014/02/11 Welltech Technology Co., Ltd.
Use Dial Plan - Advanced rules; Disabled [Dial Plan & Dial Now] Setting field automatically. Dial Plan Setup dialing properties to add number Replace Number. Index Shows the serial number. Provide 4 sets to add numbers or drop numbers. 28 / 89 2014/02/11 Welltech Technology Co., Ltd.
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# Format is %23 Default is Disable; Use [#] word to send %23 singal. Provide drop-down options: Disable, Enable. Enable: Use [#] word to send %23 singal. Submit [Button] Save the Settings. 2.5.3.3. Operate Instruction 29 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Application 4: If enter 8 digit numbers, the system will send out the number immediately. E.g.: 12345678. Example 2: # Format is %23 Function Step 1: In [Dial Plan Setting] web page, Setup [Key As Send#: Disalbe, # Format is %23: Enable] (See Figure4). 30 / 89 2014/02/11 Welltech Technology Co., Ltd.
Dial Plan - Advanced web page Setting. Provides drop-down options: Basic, Advanced. Basic: Use basic web page Dial Plan & Dial Now rules. Advanced: Use Dial Plan - Advanced rules; Disabled [Dial Plan & Dial Now] Setting field automatically. 31 / 89 2014/02/11 Welltech Technology Co., Ltd.
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The device dials phone number [800+7+2345] automatically. Example 3: Index: 3, Rule: #88;0427121234;3; Step 1: In [Dial Plan Setting - Advanced] web page, Set up [Index: 3, Rule: #88;0427121234;3;] (See Figure 2). (Figure 2) 32 / 89 2014/02/11 Welltech Technology Co., Ltd.
Hotline Number Setup Hotline Number, it can be numbers or address. This column can enter numbers or string. Maximum length is 63 bytes. For Example, IP address: 192.168.1.23, or phone number: 33 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 2: When LP399 is busy, it will forward to [Forward Number: 405] automatically. No Answer (No Answer Forward) Step 1: In [Call Service Setting] web page, Setup [Forward Type: No Answer, Forward Number: 031237788, Rings: 3] (See Figure 3). 34 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 1: In [Call Service Setting] web page, Setup [DND Type: Always] (See Figure 9). (Figure 9) Step 2: When receiving a new call, the caller will hear “busy tone”. Example 4: Alarm Feature 35 / 89 2014/02/11 Welltech Technology Co., Ltd.
Mute After Auto Default: Disable. Answer If you Enable this function, LP399 phone will activate mute feature after it answer a call automatically. Provide options: Disable, Enable. Submit [Button] Save the settings. 36 / 89 2014/02/11 Welltech Technology Co., Ltd.
Example 1: Ring Type Step 1: In [Genereal Setting] web page, Set up [Ringer Type: Melody 3] (See Figure 1). (Figure 1) Step 2: When receiving an incoming call, you will listen a different ring. 37 / 89 2014/02/11 Welltech Technology Co., Ltd.
Default: 168.95.192.1. The enter type is xxx.xxx.xxx.xxx of 15 bytes. Secondsond DNS Default: 168.95.1.1. The enter type is xxx.xxx.xxx.xxx of 15 bytes. MAC Address Shows the MAC ID address. System Name Default: VOIP_Phone. 38 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 2: In [System Status] web page, User can view [WAN] port network status (See Figure 2). (Figure 2) Example 2: Check PPPoE Service Name & AC Name Step 1: In [WAN Setting] web page, Setup [WAN Active: PPPoE, PPPoE User: test@hinet.net, PPPoE Password: test] (See Figure 3). 39 / 89 2014/02/11 Welltech Technology Co., Ltd.
Step 2: In [System Status] web page, User can view [WAN] port network status [Type: PPPoE Client] (See Figure 4). (Figure 4) 2.6.2. DDNS (Dynamic DNS Settings) 2.6.2.1. Function DDNS Provide functions to Setup DDNS client. 2.6.2.2. Instruction Item Explanation DDNS Active Default: Disable. 40 / 89 2014/02/11 Welltech Technology Co., Ltd.
2.6.3. VLAN (VLAN Environment Settings) 2.6.3.1. Functions VLAN Provides functions to Setup VLAN including Network, SIP and RTP. These functions must work with a VLAN Router. 2.6.3.2. Instruction 41 / 89 2014/02/11 Welltech Technology Co., Ltd.
2.6.4. VPN (PPTP/L2TP Link Type) 2.6.4.1. Functions VPN Provide functions to Setup PPTP/L2TP. Note: After you have enabled the VPN functions, you could login in LP399 to configure via LAN port. 2.6.4.2. Instruction 42 / 89 2014/02/11 Welltech Technology Co., Ltd.
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168.95.1.1 noccp About the middle of the file content, Please find a parameter #ms-dns, delete #. Then assign VPN users DNS Server address. For example is Chunghwa telecom DNS, ms-dns 168.95.192.1. 43 / 89 2014/02/11 Welltech Technology Co., Ltd.
LP399 IP Phone can not get VPN IP address. 2.6.5. NTP (Time Environment) 2.6.5.1. Functions NTP Provide functions to Setup Time and Daylight Saving. 2.6.5.2. Instruction Item Explanation NTP Active Default: Enable; When Enable this function, the SNTP is on. 44 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Week of Month: Selects the effective week. Here Provide options for Last Week, Last Secondsond Week, Week1, Week2 and Week3。 Day:Provide options: Sun, Mon, Tue, Wed, Thu, Fri, Sat. Start Time:00~23. Submit [Button] Save the Settings. 45 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 1: In [NTP Setting] web page, Setup [NTP Active: Manual] , Press [Get PC Time] button to get personal computer’s date and time (For example : Date & Time: 2005 Year, 1 Month, 46 / 89 2014/02/11 Welltech Technology Co., Ltd.
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1 Date, 0 Hour, 0 Min, 23 secondsond) (See Figure4). (Figure 4) Step 2: In [System Status] web page, View the [Current Time] field, The field show [Manually Time] time information (See Figure 5). (Figure 5) 47 / 89 2014/02/11 Welltech Technology Co., Ltd.
Lease Time Default is 1440 (min), IP address rented deadline. Only use number, Data setting range is 10~17820, maximum length is 5 bytes. Submit [Button] Save the Settings. Index Shows the serial number. 48 / 89 2014/02/11 Welltech Technology Co., Ltd.
Step 2: In [System Status] web page, [LAN Inofrmation] was no show. (See Figure 4). (Figure 4) 2.7.2. DMZ & MAC Clone (DMZ & MAC Setting) 2.7.2.1. Functions DMZ & MAC Clone Provide functions to Setup DMZ and MAC Clone. 2.7.2.2. Instruction Item Explanation 49 / 89 2014/02/11 Welltech Technology Co., Ltd.
If you select it, the setup will be started. Protocol Default: TCP. Select the Protocol: TCP or UDP. Internet Port Show the address of Internet Port. Setup the Internet Port address of Start and End. 50 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 2: Use other personal computer to Setup IP 192.168.123.150, Then connect LP399’s LAN port, Start personal computer Web Server function. Step 3: Link to [http://192.168.123.150:8080], Show [Web Function Testing] web page. 51 / 89 2014/02/11 Welltech Technology Co., Ltd.
63 bytes. If the Domain Server has Port Number, please add it at the end of Domain Name, ex: nat.voiptalk.org:5065. Subscribe for MWI Default: Disable. When Enable this function, system will send [Subscribe of MVI] 52 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Provide options: Default, Custom. RFC 2833 Default is 101; This column can only be numbers; maximum length is 3 bytes with the range of 95~127. Provide options: Default, Custom. Submit [Button] Save the Settings. 55 / 89 2014/02/11 Welltech Technology Co., Ltd.
Note: If the other side sends you RFC-2833 not 100, LP399 will modify it to adjust the other side to communicate. 2.8.3. Advanced (Other Setting) 2.8.3.1. Functions Provide Setting [SIP Expire Time, SIP/RTP Port, QoS, SIP Register Retry Time, Use DNS SRV, DTMF, PRACK] and etc. 56 / 89 2014/02/11 Welltech Technology Co., Ltd.
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8/9: SIP Expire Time * 8/9. 9/10: SIP Expire Time * 9/10. SIP Registration Default: 64 seconds. Retry Timer Set up the period of registering SIP Server again if LP399 fails to 57 / 89 2014/02/11 Welltech Technology Co., Ltd.
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If you want to Set up a fixed port, please Set up the same value of Start and End Port. If you want to Set up a range, the left column is Start Port, the right 58 / 89 2014/02/11 Welltech Technology Co., Ltd.
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3 bytes with the range of 15~250. Jitter Buffer Default: 1~64; Set up Jitter Buffer. In VoIP system, the time of every voice package arrives destination will affect by Network Delay. Therefore, Jitter Buffer is used in destination 59 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 1: In [Service Domain Setting] web page, Set up [Realm Active: Enable, Display Name: 22061, Phoner Number: 22061, Authentication ID: 22061, Authentication Password: test, Domain Server: 61.62.236.71:6000, Proxy Server: 61.62.236.71:6000, Subscribe for MWI: Disable] (See Figure 1). 60 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 1: Set up register SIP account Settings first, then use [Domain] to register SIP Server. (See Figure 4). (Figure 4) Step 2: In [SIP – Advanced Setting] web page, Set up [Use DNS SRV: Enable] (See Figure 5) 61 / 89 2014/02/11 Welltech Technology Co., Ltd.
Step 2: In [SIP – Advanced Setting] web page, Set up [Keep Alives Message: Send SIP Option, Keep Alives Interval: 150] (See Figure 8). (Figure 8) 2.8.4. STUN (STUN & Force Setting) 2.8.4.1. Functions STUN Provides function to set up STUN and Force feature. 2.8.4.2. Instruction Item Explanation 62 / 89 2014/02/11 Welltech Technology Co., Ltd.
Step 1: Please set up the SIP account first. Step 2: In [STUN Setting] web page, set up [Force Active: Enable, Public IP Address: 118.169.209.251, Public Port: 7777] (See Figure 3). (Figure 3) 63 / 89 2014/02/11 Welltech Technology Co., Ltd.
Show the information of the system. Example: <2014-02-10 11:49> Get Time from SNTP server, Succeed! <2014-02-10 11:49>: Show the time of message. Get Time from SNTP server, Succeed! : Shows the content of message. 64 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 1: In [Status Log] web page, press [Export System Log] button, Enter [Save File] menu, Then press [Save] button (See Figure 4). (Figure 4) Step 2: Save file completely, Any text editor can open [SysLog.log] file (See Figure 5). 65 / 89 2014/02/11 Welltech Technology Co., Ltd.
Default: Disable; Set up 2 Steps configuration, get the common Configuration settings first, then get the SIP accounts and passwords secondly. Provide options: Disable, Enable. *This function must be supported from SIP Server. 66 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 1: Please complete MACID.dat first, and place it at the path of the designated Server. Step 2: In [Auto Provision Setting] web page, Set up [Provision Active: HTTP, HTTP Server: 192.168.50.2, HTTP Path: /download/] (See Figure 1). (Figure 1) 67 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Example 3: Set up 2 Steps configuration (not encryption) Step 1: Build a common MAC file with name [000000000000.dat], the file does not contain [$Service Domain Setting] data, (See Figure 4). 68 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 2. Set up the [$Service Domain Setting] data, and [line0Name=, ph1Realm1Active=1] cannot be deleted (See Figure 5). (Figure 5) Step 3: On [Auto Configuration Setting], Set up [Type: TFTP, 2 Steps Configuration: Enable, TFTP Server: 192.168.50.99] (See Figure 6). (Figure 6) 69 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 1: Install [DHCP Turbo + TFTPd32] software, then placed [MACID.dat] file into the specified directory. Step 2: In [Auto Provision Setting] web page, Set up [Provision Active: TFTP, Server Auto Discover: DHCP Option 66 (TFTP)] (See Figure 10). 70 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 3: In [Auto Provision Setting] web page, Check [TFTP Server] field, the field will upload this data (See Figure 13). Note:If start TFTP Server at the same time, This field parameter can’t see data, Because this data upload provision function by TFTP Server. (Figure 13) 71 / 89 2014/02/11 Welltech Technology Co., Ltd.
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TFTP Server: 192.168.50.91] (See Figure 16). (Figure 16) Step 3: Return [Auto Update Setting] web page; In [Next Configuration Time] field, the field will show upgrade date and time at next time (See Figure 17). 72 / 89 2014/02/11 Welltech Technology Co., Ltd.
This column can enter numbers or strings; maximum length is 63 bytes with the “/” in the end, ex: 123/. FTP Server This column can enter IP or Domain Name; maximum length is 63 73 / 89 2014/02/11 Welltech Technology Co., Ltd.
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(about 2~3 minutes). In this duration, it can not dial any call feature. Don’t remove electric power in upgraded duration. Otherwise, the flash memory may be damaged permanatly and can not be recovered. 2.9.3.3. Operate Instruction Example 1: Build an Auto Update File [***_ver.dat] 74 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Step 1: In [Auto Update Setting] web page, Set up [Update Active: HTTP, HTTP Server: 192.168.50.2, HTTP File Path: /HFS/, Check New Firmware Type: Scheduling only, Scheduling (Date): 14, Scheduling (Time): AM 00:00-05:59, Automatic Update: Automatic, Firmware File Prefix: PHONEO] (See Figure 3). 75 / 89 2014/02/11 Welltech Technology Co., Ltd.
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User Name: test, FTP Password: test, Check New Firmware Type: Power on and Scheduling, Scheduling (Date): 14 , Scheduling (Time): AM 00:00-05:59, Automatic Update: Automatic, Firmware File Prefix: PHONEO] (See Figure 5). 76 / 89 2014/02/11 Welltech Technology Co., Ltd.
Operate Instruction 2.9.4.3. Step 1: In [Firmware Upgrade] web page, please press [select] to choose the location of the updating file, (see Figure 1). 77 / 89 2014/02/11 Welltech Technology Co., Ltd.
(See Figure 4). (Figure 4) 2.9.5. Advanced (Advanced Settings) 2.9.5.1. Functions Provide functions to set up Send Anonymous CID, Billing Signal, Send Flash Event, Encryption and Syslog. 2.9.5.2. Instruction Figure 1: LP399 Device 78 / 89 2014/02/11 Welltech Technology Co., Ltd.
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IP-phone for transfer action. Encrypt Type Default: Disable; Set up SIP encrption type. When this function is on, system will send out encryption information according to encryption type. 79 / 89 2014/02/11 Welltech Technology Co., Ltd.
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LAN Phone 399 User Manual Item Explanation Provide options: Disable, Welltech, AVS, WALKERSUN1, WALKERSUN2, CSF1, CSF2, GX, VGX, RC4, VOS_R, VGCP. *This function must be supported by SIP Server. Encrypt Key Set up encryption key. Some encryption type will ask you to enter the keys to encrypt the information.
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Step 1: In [WAN Setting] web page, Set up [WAN Active: DHCP] (See Figure3). (Figure 3) Step 2: In [Management - Advanced Setting] web page, Set up [DHCP Gateway ARP Check Period: 30] (See Figure 4). (Figure 4) 81 / 89 2014/02/11 Welltech Technology Co., Ltd.
Normal User (the lowest authority): it can only Set up a Normal User account. Default Username: user, default password: user New User Name Enter new user name, This column can enter numbers or strings 82 / 89 2014/02/11 Welltech Technology Co., Ltd.
32 bytes. Submit [Button] Save the Settings. 2.9.7. Tones (Audio Frequency Set up) 2.9.7.1. Functions Tones Provide functions to set up Dial, Ring Back, Busy, Congestion, Ring, Call Waiting Tone, Dual Tone, Multi-Frequency. 83 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Default: 480; This column can only enter numbers; maximum length is 4 bytes with a range of 0~4096. Lo-Tone Freq Default: 440; This column can only enter numbers; maximum length is 4 bytes with a range of 0~4096. 84 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Default: 620; This column can only enter numbers; maximum length is 4 bytes with a range of 0~4096. Lo-Tone Freq Default: 480; This column can only enter numbers; maximum length is 4 bytes with a range of 0~4096. 85 / 89 2014/02/11 Welltech Technology Co., Ltd.
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Default: 440; This column can only enter numbers; maximum length is 4 bytes with a range of 0~4096. Lo-Tone Freq Default: 350; This column can only enter numbers; maximum length is 4 bytes with a range of 0~4096. 86 / 89 2014/02/11 Welltech Technology Co., Ltd.
Operate Instruction Example 1: Export System Configuration Step 1: Please finish the Web parameter Set up, Then reboot LP399. Step 2: In [Reset to Default] web page, Press [Export System Configuration]’s [Export] button 87 / 89 2014/02/11 Welltech Technology Co., Ltd.
Item Explanation Web Language Default: English. Set up web page language, change any language must wait for a while. Provide drup-down options: English, Chinese, Simplified Chinese, Portuguese. Submit [Button] Save the Settings. 88 / 89 2014/02/11 Welltech Technology Co., Ltd.
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