Compaq XL240 Maintenance & Service Manual
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Compaq XL240 Maintenance & Service Manual

Compaq XL240 Maintenance & Service Manual

Presario 1400 series portable notebooks
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Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340,
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Before You
Begin
Pin
Assignments
Removal
Sequence
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1400 Series Portable
Notebooks. This online guide is designed to serve the needs of technicians whose job is to repair
Compaq products.
For copyright and trademark information, refer to the
serial number, to see symbol conventions, or to view technician's notes, see the Preface. This MSG is
updated online as needed.
For comments or questions about the contents of this MSG,
referred to throughout this MSG is synonymous with the term Computer.
To report a technical problem, contact the Regional Support Center or IM Help Center.
For help with navigating through this guide, refer to
P
N
M
RESARIO
OTEBOOK
AINTENANCE AND
Presario 1400 Series
Product
Description
Battery & Power
Management
Parts
Catalog
S
G
1400 S
ERVICE
UIDE
ERIES
Notice
section of this MSG. To locate the unit's
contact
Compaq. The term Notebook as
Using this
Guide.
Specifications
Troubleshooting
MSG Index
1

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Summary of Contents for Compaq XL240

  • Page 1 Catalog Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1400 Series Portable Notebooks. This online guide is designed to serve the needs of technicians whose job is to repair Compaq products.

  • Page 2: Using This Guide

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Using this Guide To effectively navigate through this guide, refer to the list of bookmarks at the left of the screen.

  • Page 3: Before You Begin

    Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

  • Page 4: Technician Notes

    The Maintenance and Service Guide is a troubleshooting guide that can be used as a reference when servicing the Compaq Presario 1400 Series Portable Notebooks. Compaq Computer Corporation reserves the right to make changes to Compaq Presario 1400 Series Portable Notebooks without notice.
  • Page 5 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Locating Additional Information The following documentation is available to support this product: Compaq Presario 1400 Series Portable Notebook documentation set •...

  • Page 6: Product Description

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Product Description Models and Features XL240-246 Compaq Presario 1400 Series Portable Notebook Models XL240 XL241 XL242 Display 13.0-inch HPA...
  • Page 7 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 XL247-250 Compaq Presario 1400 Series Portable Notebook Models XL247 XL250 Display 13.3-inch TFT 13.3-inch TFT Processor...
  • Page 8 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 XL340-345 Compaq Presario 1400 Series Portable Notebook Models XL340 XL341 XL342 Display 12.1-inch TFT 13.0-inch HPA 13.3-inch TFT...
  • Page 9 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 XL346-356 Compaq Presario 1400 Series Portable Notebook Models XL346 XL350 XL352 Display 13.3-inch TFT 13.3-inch TFT 12.1-inch TFT...
  • Page 10 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Front of Unit No. Description Display Series Number Keyboard TouchPad Speaker Ports Left TouchPad Button Four-Way Internet Scroll...

  • Page 11: Internet Zone Buttons And Lights

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Internet Zone Buttons and Lights No. Description Instant Internet Access Button Instant E-mail Retail Central Lid Switch...
  • Page 12 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Front Bezel Components No. Description No. Description Power Light/Sleep Mode Light Previous Track Button Battery Charge Light/Low...

  • Page 13: Right Side Components

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Right Side Components No. Description CD or DVD Drive CD or DVD Eject Button CD or DVD Manual Eject Hole...

  • Page 14: Left Side Components

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Left Side Components No. Description PC Card Slot (Type I or II) PC Card Eject Button...
  • Page 15 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Underneath the Unit No. Description Battery Cover Serial Number Modem Compartment Battery Release Switch Memory Compartment...
  • Page 16 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Rear Connectors No. Description Fan Vent Security Slot Modem Connector Ethernet Port S-Video Out External Monitor (VGA) Port...

  • Page 17: Specifications

    Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Specifications Physical and Environmental This section covers the following specifications of Compaq Presario 1400 Series Portable Notebooks. Notebook Specifications U.S. Metric...
  • Page 18 240 G, 2 ms, half sine Vibration Operating 0.5 G Non-Operating 1.5 G Note: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario 1400 Series Portable Notebooks operate well within this range of temperatures. 1400 S PECIFICATIONS RESARIO OTEBOOK AINTENANCE AND...

  • Page 19: System Interrupts

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 System Interrupts System Interrupts Hardware IRQ System Function Hardware IRQ System Function IRQ0 System Timer IRQ10...

  • Page 20: System Dma

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 System DMA System DMA Hardware DMA System Function DMA 2 Standard Floppy Disk Controller DMA 4...
  • Page 21 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 System I/O Addresses I/O Address (Hex) System Function (Shipping Configuration) 0378h-037Fh Printer Port (LPT1) 03B0h-03BBh Trident CyberBlade i1 AGP (51)
  • Page 22 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 System Memory Catalog System Memory Catalog Memory Address System Function 00000000h-0009FFFFh System Board Extension for ACPI BIOS...
  • Page 23 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 HPA Display 12.1-in and 13-in HPA Display 12.1-in 13.0-in Active Area Height 9.56 in (245 mm) 10.39 in (263.98 mm)
  • Page 24 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 TFT Display 12.1-in and 13.3-in TFT Display 12.1-in 13.3-in DimensionsWi Information Not Available Information Not Available...

  • Page 25: Memory Expansion

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Memory Expansion Memory Expansion System Memory Expansion Board Memory Total Memory 64 MB none 64 MB...

  • Page 26: Hard Drive

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Hard Drive Hard Drive Drive Type 6.0 GB 12.0 GB 18.0 GB Capacity Per Drive 6.0 GB 12.0 GB...
  • Page 27 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 CD/DVD Drive CD/DVD Drive 24x CD-ROM Dimensions 128 x 129 x 12.7 mm 128 x 129 x 12.7 mm Weight 0.175 kg...

  • Page 28: Battery Pack

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Battery Pack Battery Packs Type Lithium Ion Nickel Metal Hydride (Li-ion) (NiMH) Dimensions Height 0.8 inch (20.3 mm) 0.8 inch (20.3 mm)

  • Page 29: Pin Assignments

    Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Pin Assignments This section provides connector pin assignment tables for Compaq Presario 1400 Series Portable Notebook. For additional information on connectors, refer to the sections on Rear Connectors.

  • Page 30: External Monitor

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 External Monitor External Monitor Green Blue Ground Ground Ground Ground Power Ground Hsync Vsync 1400 S...
  • Page 31 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 RJ-45 (NIC) RJ-45 (NIC) 8PMJ-1 8PMJ-2 8PMJ-3 8PMJ-4 8PMJ-5 8PMJ-6 8PMJ-7 8PMJ-8 1400 S RESARIO OTEBOOK...
  • Page 32 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 S-Video S-Video Ground Ground AC Adapter AC Adapter Center Pin Power Outside Pin Ground 1400 S...

  • Page 33: Battery And Power Management

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Battery and Power Management This chapter describes power management and proper battery operating practices for Presario 1400 Series Notebooks.
  • Page 34 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Full Off Full Off mode consumes no power. The battery charges continuously if the battery is installed while the Notebook is in Full Off mode and if the Notebook remains plugged into external AC power.
  • Page 35 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Summary of Power Modes The following table outlines the procedures for entering and exiting the various power modes, and the external indicators for each mode.

  • Page 36: Power Settings

    Important: The setting for the Hard Disk must be less than or equal to the setting for the System. If the Notebook is on a network, Compaq recommends that System Standby be set to Never. The following table shows the default settings for each Power Scheme.

  • Page 37: Recovering From A Loss Of Electrical Power

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Alarms The Notebook can be set to Alarm when the battery power level is reduced or when it reaches a critically low level.
  • Page 38 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 If power surges or sags, the display and status lights may flicker, and the Notebook may automatically restart.
  • Page 39 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Maximizing the Energy Stored To maximize the energy stored in the battery pack, follow these guidelines: Condition a Battery Pack at least every 30 days to improve overall battery performance.

  • Page 40: Disposing Of A Used Battery Pack

    XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Disposing of a Used Battery Pack In the interests of safeguarding our environment, Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium-ion (Li-ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.

  • Page 41: Troubleshooting

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Troubleshooting This section provides information for troubleshooting Compaq Presario 1400 Series Portable Notebooks. To isolate problems while troubleshooting the Notebook, refer to the following...

  • Page 42: Preliminary Steps

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Preliminary Steps Before running the Power-On Self-Test (POST), complete the following steps: 1. If a Power-on password has been established, type the password and press the Enter key. If...
  • Page 43 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Clearing the Power-On Password Ä Ä Ä Ä CAUTION: Clearing the Power-on password also removes all of the Notebook’s setup attributes that are programmed in the CMOS.
  • Page 44 Power-On Self-Test (POST) To run POST, complete the following action: Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears, press ESC to clear the logo and display the POST messages as they occur.
  • Page 45 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 XX000YZZ 201—Memory Error Probable Cause Recommended Action 1. Ensure that no keys are pressed Keyboard failure.

  • Page 46: Compaq Diagnostics

    XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Compaq Diagnostics Compaq Diagnostics are installed on the hard drive of the Notebook. Run the Diagnostic utilities when viewing or testing system information or if devices have been installed or connected. If Compaq Diagnostics are performed from a diskette, ensure that the diagnostic program is version 10.11 or later.
  • Page 47 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Computer Checkup (TEST) Computer Checkup (TEST) determines whether the various Notebook components and devices are recognized by the system and functioning properly. Information generated by Computer Checkup can be displayed, printed, or saved.
  • Page 48 The View System Information (INSPECT) utility provides information about the Notebook and devices installed or connected to it. Display, print, or save the information. Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette: 1. Turn on the external devices that need testing. Connect the printer to print the information.

  • Page 49: Diagnostic Error Codes

    XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Diagnostic Error Codes Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help to identify possibly defective subassemblies.
  • Page 50 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Memory, Keyboard, and Parallel Printer Test Error Codes Memory Test Error Codes Error Code Description Recommended Action 1.
  • Page 51 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Diskette Drive and Serial Test Error Codes Diskette Drive Test Error Codes Error Code Description Recommended Action 1.
  • Page 52 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Hard Drive Test Error Codes Hard Drive Test Error Codes Error Code Description Recommended Action 1. Run the Configuration and 1701-xx Hard drive format test failed.
  • Page 53 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Video Test Error Codes Video Test Error Codes Error Code Description Recommended Action 501-xx Video controller test failed.
  • Page 54 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Video Test Error Codes Error Code Description Recommended Action 2402-xx Video memory test failed. The following steps apply to error...
  • Page 55 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Video Test Error Codes (Continued) Error Code Description Recommended Action 2419-xx ECG/VGC ROM checksum test The following steps apply to error failed.
  • Page 56 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Audio, DVD or CD, and TouchPad/Pointing Device Test Error Codes Audio Test Error Codes Error Code...

  • Page 57: Troubleshooting Without Diagnostics

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Troubleshooting without Diagnostics This section provides information about how to identify and correct some common hardware, memory, and software problems.

  • Page 58: Before Replacing Parts

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Before Replacing Parts 1. Verify that cables are connected properly to the parts suspected to be defective.

  • Page 59: Solving Minor Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software.
  • Page 60 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Battery Pack/Gauge Problems Problem Probable Cause Solution Notebook is beeping and Battery charge is low.
  • Page 61 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Battery Pack/Gauge Problems (Continued) Problem Probable Cause Solution Battery has partially Recharge the battery. Discharge the self-discharged.
  • Page 62 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Battery Pack/Gauge Problems (Continued) Problem Probable Cause Solution Battery pack has partially self- Condition the battery pack by fully discharged.

  • Page 63: Solving Diskette Drive Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Diskette Drive Problems Some causes and solutions for common diskette drive problems are listed in the table below:...

  • Page 64: Solving Display Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Display Problems This section lists some causes and solutions for common Notebook display and external monitor problems.
  • Page 65 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Display Problems Problem Probable Cause Solution The light tubes on the Improper backlight or display Replace the display assembly.
  • Page 66 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Display Problems (Continued) Problem Probable Cause Solution The display panel has a Improper display cable...

  • Page 67: Solving Hard Drive Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Hard Drive Problems Some causes and solutions for common hard drive problems are listed in the table below.

  • Page 68: Solving Hardware Installation Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Hardware Installation Problems Some causes and solutions for common hardware installation problems are listed in following table.

  • Page 69: Solving Keyboard And Numeric Keypad Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Keyboard and Numeric Keypad Problems Some causes and solutions for common keyboard and numeric keypad problems are listed in the following table.

  • Page 70: Solving Memory Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Memory Problems Some causes and solutions for common memory problems are listed in the table below.

  • Page 71: Solving Pc Card Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving PC Card Problems The following table lists some causes and solutions for common PC Card problems.

  • Page 72: Solving Power Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Power Problems See also “Solving Battery Pack and Battery Gauge Problems” in this section. Solving Power Problems...

  • Page 73: Solving Printer Problems

    Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving Printer Problems If you experience problems printing, run a printer self-test. Refer to the documentation provided with the printer for instructions.
  • Page 74 Presario 1400 Series Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Solving TouchPad/Pointing Device Problems The following table lists some causes and solutions for common TouchPad/Pointing Device problems.

  • Page 75: Serial Number

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Removal Sequence This section describes the removal and replacement process for the Presario 1400 Series Notebook.

  • Page 76: Electrostatic Discharge

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 77: Service Considerations

    If an incorrect screw is applied during the reassembly process, it can damage the unit. Compaq strongly recommends that you keep all screws with their respective parts as they are removed during disassembly. Then replace the screws in their proper locations.
  • Page 78 CAUTION: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1400 Series Portable Notebooks into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
  • Page 79 CAUTION: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1400 Series Portable Notebooks into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
  • Page 80 CAUTION: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1400 Series Portable Notebooks into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.
  • Page 81 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Cosmetic Side Covers To remove the Cosmetic Side Covers, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 82 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Speaker Port Covers To remove the Speaker Port Covers, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 83 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Modem/Memory Access Door To remove the Modem/Memory Access Door, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 84 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Modem or Network/Modem Combo Card To remove the Modem, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 85 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Extended Memory Card To remove the Extended Memory Card, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 86 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 DVD, CD-Rom, or CD-RW Drive To remove the DVD, CD-Rom, or CD-RW Drive, complete the following steps: 1.
  • Page 87 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 5. Turn the Notebook over. 6. Slide the DVD, CD-Rom, or CD-RW Drive out to remove.
  • Page 88 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Hard Drive To remove the Hard Drive, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 89 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 5. Turn the unit over. 6. Slide the Hard Drive out and remove. To replace the Hard Drive, reverse the procedure.
  • Page 90 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 The Service Removable Parts Serial Number When customers request information or order spare parts, be sure to ask them for their Notebook’s serial number .
  • Page 91 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
  • Page 92 The screws are not interchangeable. If an incorrect screw is applied during the reassembly process, it can damage the unit. Compaq strongly recommends that you keep all screws with their respective parts as they are removed during disassembly. Then replace the screws in their proper locations.

  • Page 93: Cables And Connectors

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Cables and Connectors Most of the cables inside the Notebook are ribbon cables. Handle cables with extreme care to avoid damage.

  • Page 94: Zif Connectors

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Connectors and Plastic Parts Plastic parts can be damaged by the use of excessive force during disassembly and reassembly.
  • Page 95 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Speaker Assembly Cable The ribbon cable position for the speaker assembly is shown below. Ä Ä Ä Ä...
  • Page 96 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Keyboard Ribbon Cable The ribbon cable position for the keyboard is shown below. Ä Ä Ä Ä...
  • Page 97 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Internet Button Board Cover 1. Prepare the Notebook for disassembly 2. Remove the cosmetic side covers 3.
  • Page 98 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 5. Carefully pry with the flat end of a screwdriver to lift the Internet Button Board Cover.
  • Page 99 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Keyboard To remove the keyboard, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the cosmetic side covers 3.
  • Page 100 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 PCA Button Board To remove the PCA Button Board, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 101 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 6. Remove two screws on the PCA Button Board. 7. Pry with the flat end of a screwdriver and lift the PCA Button Board. The data cable that is attached to the PCA Button Board is still connected to the system board.

  • Page 102: Display Panel Assembly

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Display Panel Assembly To remove the display panel assembly, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 103 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 MP3 Zone Cover To Remove the MP3 Zone Cover, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 104 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Heatspreader with Fan Assembly To remove the Heatspreader with Fan Assembly, complete the following steps: 1. Prepare the Notebook for disassembly 2.

  • Page 105: Fan Assembly

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Fan Assembly To remove the Fan Assembly, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 106 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Palmrest Cover with TouchPad (Upper CPU) To remove the Palmrest Cover with TouchPad (Upper CPU), complete the following steps: 1.
  • Page 107 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 11. Remove seven screws and one standoff from the Upper CPU Cover with Palmrest and TouchPad.
  • Page 108 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Modem/Modem-NIC Combo Cable To remove the NIC (Network Interface Card) cable, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 109 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 12. Disconnect and lift off the large end of the Modem/NIC cable connector located near the hard drive.
  • Page 110 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 MP3 Audio Board To remove the MP3 Audio Board, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 111 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 12. Remove one screw from the system board. 13. Lift and remove the MP3 Audio Board from the system board.

  • Page 112: Speaker Assembly

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Speaker Assembly To remove the Speaker Assembly, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 113 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 13. Lift and remove the Speaker Assembly from the chassis. To replace the Speaker Assembly, reverse the procedure.

  • Page 114: System Board

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 System Board To remove the system board, complete the following steps: 1. Prepare the Notebook for disassembly 2.
  • Page 115 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 17. Remove four screws from two Hard Drive Rails. 18. Remove both Hard Drive Rails from the system board.
  • Page 116 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 19. Remove six 5mm standoffs from system board. 20. Lift system board from chassis. Note: Illustrations may show a fewer number of standoffs removed. It is necessary to remove only the parts listed in the written procedure.
  • Page 117 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Processor To remove the processor, complete the following steps: 1. Prepare the Notebook for disassembly 2. Remove the cosmetic side covers 3.
  • Page 118 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 9. Shift with the flat end of screwdriver to the side in the slot that reads “OPEN” to unlock the processor.
  • Page 119 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Replacing the Processor To replace the processor, complete the following procedure: 1. Place the processor on the connectors correctly aligning the gold triangle with the silver triangle 2.
  • Page 120 XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Parts Catalog This section provides illustrations of the spare for the Compaq Presario 1400 Series Notebook Computer and identifies the spare part ordering number and availability of each item.

  • Page 121: System Unit

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 System Unit Description Keyboard Palmrest Cover with TouchPad and Button Board Speakers with Conductive Battery Packs...
  • Page 122 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Boards Description Memory Processor RJ11 Connector Board Modems K-56K Mini Hard Drive Internet Board Heatspreader with Fan Assembly...

  • Page 123: Display Assembly

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Display Assembly Description Display Panel Assembly To order parts, refer to Part Numbers & Availability shown later in this chapter.

  • Page 124: Mass Storage Devices

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Mass Storage Devices Spare Part Items No. Description 1.44MB Diskette Drive Hard Drive DVD-ROM Drive 24X CD-ROM Drive To order parts, refer to Part Numbers &...
  • Page 125 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Miscellaneous Hardware Kit Spare Part Items Description Miscellaneous Hardware Kit Left Hard Drive Rail Right Hard Drive Rail To order parts, refer to Part Numbers &...

  • Page 126: Miscellaneous Parts

    Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Miscellaneous Parts Spare Part Items Description AC Adapter To order parts, refer to Part Numbers &...
  • Page 127 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Part Numbers & Availability This section is a comprehensive list of the parts associated with the 1400 Series Notebooks. It provides the part number, applicable model(s), and the availability of each item.
  • Page 128 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Alphabetical Spares Listing In this section, the following spare parts pertaining to the 1400 Series Notebooks are listed alphabetically.
  • Page 129 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Part Spare Part Description Applicable Models Availability Number Display Panel (12.1-in DSTN) 212783-001 Display Panel (13.0-in STN)
  • Page 130 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Part Spare Part Description Applicable Models Availability Number Keyboard (FR) 201795-051 242, 250, 355 Keyboard (IT)
  • Page 131 Presario 1400 Series Model XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340, XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356 Part Spare Part Description Applicable Models Availability Number Processors, PIII 600 MHz 256K Cache 159485-001 240, 241, 247, 250, CTO...

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