Lithium battery caution ....................xiv Compliances ......................xiv Software licensing and copyright..................xv Introduction Congratulations!! ......................xvii What is in the Aastra CNX shipping package? ............xvii Chapter 1 Aastra CNX Installation and Setup Procedures Introduction ........................1-1 Prepare for hardware installation ..................1-2 What you need for a single installation ..............1-2 Check the shipping contents ..................1-3...
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Check the LEDs .......................1-9 Illustration .......................1-10 Alarm Indicators .....................1-10 Configure the network settings ..................1-11 Requirements ......................1-11 Procedure .......................1-11 Using the Aastra CNX GUI via the Web ...............1-19 Requirement ......................1-19 Procedure .......................1-19 Configuration details (System Administrators only) ..........1-20 Troubleshooting information ...................1-20 Chapter 2 About the Aastra CNX Overview .........................2-1...
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Chapter 3 Configuring the Aastra CNX Overview .........................3-1 Description .......................3-1 Initial configuration ....................3-1 Modifying the initial configuration ................3-2 Logging in to the Aastra CNX ..................3-10 Description ......................3-10 Requirements ......................3-10 Procedure .......................3-11 Configuring the Aastra CNX ..................3-14 Description ......................3-14 Procedures ........................3-16 General configuration .....................3-16...
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Setting date and time ....................5-37 Description ......................5-37 Procedure .......................5-37 Downloading logs ......................5-40 Description ......................5-40 What are CDR logs? ....................5-41 Downloading/deleting CDR logs ................5-43 Procedures ......................5-43 Cleaning up the Aastra CNX ..................5-49 Description ......................5-49 Procedure .......................5-50 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Participant and Moderator key options ................A-1 Description ......................A-1 Appendix B Additional information about CDR logs Description ......................B-1 What do the CDR logs contain? ................B-1 Where are the CDR logs stored? ................B-9 Reference ........................ B-9 Index ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
(ii) the Product shall be free from defects in design, material and workmanship and shall perform in accordance with the Aastra specifications in all material respects when used for the intended purpose for a period of twelve (12) months from the date of purchase of the Product by such customer from Aastra ("Warranty Period").
Regulatory information U.S.A. requirements The AASTRA CNX has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Aastra Telecom recommends that you install an AC surge protector in the AC outlet to which the equipment is connected. This helps to prevent damage to the equipment caused by local lightning strikes or other electrical surges. THE AASTRA CNX HAS NO USER SERVICEBLE PARTS.
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ATTENTION: Les utilisateurs ne doivent pas procéder à ces raccordements, mais doivent plutôt faire appel aux pouvoirs de réglementation en cause ou à un électricien, selon le cas. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
European requirements EMI/EN 55 022 statement This certifies that the Aastra CNX Asterisk Network Switch is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC. Conformity is declared by the application of EN 55 022:1998 and EN 55 024:1998.
Ensure that rack installation does not result in airflow blockage to power supply vents or chassis vents. • Before installing the Aastra CNX rackmount version, ensure that the rack is sturdy and well-secured. Lithium battery caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
Source software licenses are incorporated by reference; the full text of all licenses can be found on the Aastra CNX documentation CDROM. The following is a list of Aastra CNX software licenses. See the Aastra CNX documentation CD for more information about these licenses.
You have purchased a highly functional, cost-effective, easy-to-use Aastra CNX Conference Network Switch for use in your network. The Aastra CNX is easy to install and operate, and provides a comprehensive set of security features you would expect from a state-of-the-art call conferencing product.
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CNX System Administrator Guide For a list of additional parts that you need to install the Aastra CNX (which are not included in the shipping package), see Chapter 1, “Aastra CNX Installation and Setup Procedures.”. 1 2 3 4 POWER...
This section provides quick installation and setup procedures for installing and starting up the Aastra CNX Conference Network Switch. This section also provides a list of additional parts that you need to install the Aastra CNX. References For more information about the Aastra CNX, see Chapter 2, “About the Aastra...
Tools required for rackmount installations In addition to the parts listed above, the following tools are also required when installing an Aastra CNX rackmount unit: • #2 Phillips screwdriver • Torque wrench • Nutdriver set ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
Step Action If you are installing the Aastra CNX as a desktop unit, place it on a flat surface in close proximity to your PC, skip Step 2, and perform Steps 3 through 8. If you are installing the Aastra CNX as a rackmount unit, proceed to Step 2.
Install the Aastra CNX in a rack Install the Aastra CNX in a rack Warning: Before you install the Aastra CNX unit in a rack, ensure that the rack is sturdy and well secured. Caution: The operating environment must provide unobstructed front-to-back airflow to the chassis that is mounted in a rack.
Connect to the console Connect to the console Console port parameters You can access the Aastra CNX console locally or remotely. Ensure that you configure your terminal or PC (terminal emulator) console port parameters as provided in the following table.
CNX System Administrator Guide Connect to the console Remote connection Procedures To connect a remote PC and an Aastra CNX to an Ethernet LAN: Step Action Attach one end of an Ethernet cable to the Ethernet port on the PC, and the other end to a LAN port.
Connect RJ-48C T1/E1 cable(s) to the RJ-48C T1/E1 port(s) on the rear panel of the Aastra CNX as shown in the illustration below. Connect the RJ-45 Ethernet UTP cable(s) to the RJ-45 10/100 ENET port(s) on the rear panel of the Aastra CNX as shown in the illustration below. Illustration 10/100 ENET...
T1 / E1 CONSOLE RESET 100-240 1.0A 47-63HZ AC power cord Connect to a grounded 15 A power source (100 to 240 VAC). (North America: 120 V at 15 A) (Europe: 240 V at 10 A) ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
Startup and check the Aastra CNX Apply power to the Aastra CNX To start up the Aastra CNX, insert the CompactFlash card into slot 1 of the unit and apply power from the power source. Powering up a new Aastra CNX: •...
Check that the Status LED is not ON Red. If the Status LED is ON Red, an alarm condition exists in the unit. Contact your System Administrator. Note: During bootup of the Aastra CNX, the Status LED is ON Red for 1 second. This is a normal condition at bootup.
Aastra CNX Installation and Setup Procedures Configure the network settings Configure the network settings Requirements The following is required before you configure the Aastra CNX for the first time: • The Aastra CNX must physically be connected to your console using an RS-232/DB-9 cable.
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Configuration Utility - please press <enter> to continue - Press <Enter>. The following displays: Hostname: Enter the hostname for the Aastra CNX and press <Enter>. For example: Hostname: cnx1 ↵ The following displays: Configuring ENET #1... IP Address: Enter the IP address for the Ethernet port for which you want to use as a management interface, and press <Enter>.
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Note: If you entered “n” at the verification prompt, repeat steps 3 through 7 to correct the network information, and then enter “y” at step 8. The following message and prompt display (after entering “y” at the verification prompt): Configuring Domain Name Service (DNS)... Domain Name: (continued) ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 1-13...
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Domain Name: aastra.com ↵ The following prompts display: Nameserver #1: Nameserver #2: Enter the IP address of the DNS servers for the Aastra CNX and press <Enter>. For example: Nameserver #1: 192.167.2.11 ↵ Nameserver #2: 192.168.2.12 ↵ The following message and prompts display: Before the following information is configured, please verify the information below is correct before proceeding.
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Note: Some of the options in the Timezone Configuration list display an additional list of options. For example, if you select “America” from the Timezone Configuration list, another list of options displays for timezones in America. The following message and prompt displays: Timezone: EST Are you sure? (y/n) (continued) ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 1-15...
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Hour [19]: 14 Minutes [40]: The following displays: Before the following information is configured, please verify the information below is correct before proceeding. Date: 2005-03-09 14:40:00 Is this the correct time (y/n) [n]: (continued) 1-16 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Do you want to continue (y/n) [n]: Enter “y” to continue, and press <Enter>. The following prompts display: NTP Server #1: [pool.ntp.org]: NTP Server #2: [pool.ntp.org]: NTP Server #3: [pool.ntp.org]: NTP Server #4: [pool.ntp.org]: (continued) ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 1-17...
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IP address(es) for the NTP servers that you have, and then enter 0.0.0.0 for the remaining NTP entries. If you do not have your own NTP server, and the Aastra CNX has Internet connectivity, you may use the default server entry of pool.ntp.org.
Procedure To begin using the Aastra CNX via the Web interface: Step Action Open your web browser and enter the URL or IP address of the Aastra CNX. For example: http://cnx1.aastra.com http://192.168.112.15 Enter the username and password provided by the System Admininstrator.
System Administrator must enter a new license key to activate the software. For more information about license key activation, see Chapter 5, “Maintaining the Aastra CNX.” 2. The Aastra CNX performs an automatic reboot as part of the upgrade process. Configuration details (...
Interface (PRI) lines, or from its VoIP ports using Session Initiation Protocol (SIP) and/or H.323 signaling. The Aastra CNX has four T1/E1 ports that allow up to 30 participants and 15 active conferences (30-port unit), and are upgradable to either 60 participants and 30 active conferences (60-port unit), or 120 participants and 60 active conferences.
CNX System Administrator Guide Overview The Aastra CNX is easy to install and configure for the network administrator. Managing and maintaining the Aastra CNX can be accomplished using a web browser. Diagnostic features include reporting facilities, such as booking records...
• Touchtone (dual-tone multifrequency (DTMF)) detection, suppression, and generation Languages The following anguage packs are available for the Aastra CNX. Lanaguage packs include announcements and GUI prompts in a specific language. • English (default) • British English (available for announcements only) •...
Two (2) CompactFlash memory card slots (slot 1 and slot 2) Note: One (1) CompactFlash memory card is included with the Aastra CNX unit and is shipped installed in slot 1. Aastra CNX supports True IDE mode, and Type I and Type II cards.
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CNX System Administrator Guide Aastra CNX hardware The following table describes each of the components on the Aastra CNX front panel. Front Panel State Meaning Component Power LED Power off ON (green) Power on Status LED Power off ON (green)
About the Aastra CNX Aastra CNX hardware Rear panel The Aastra CNX rear panel consists of the following: • AC power cord receptacle • Four RJ-48C T1/E1 ports • One 9-pin female DB-9 serial console port (for RS-232 cable) •...
• Protocols and RFCs Protocols and RFCs You can connect the Aastra CNX directly to the Public Switched Telephone Network (PSTN), or to a Private Branch Exchange (PBX). It supports both user and network-side PRI. The Aastra CNX supports the following protocols: •...
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When using SIP, the Aastra CNX functions as a SIP user-agent. You can configure the Aastra CNX to work with one or more SIP proxies which may be acting as an IP PBX. The Aastra CNX conforms to the following RFCs: •...
CNX System Administrator Guide Aastra CNX software Conference capabilities Each Aastra CNX supports 30 conference participants with up to 15 active conferences (60-port unit supports 60 participants with up to 30 active conferences; 120-port unit supports 120 participants with up to 60 active conferences).
If all non-reserved ports on the Aastra CNX are in use, any attempt to join a conference on that Aastra CNX results in a busy signal. When scheduling conferences, the Aastra CNX does not permit allocation of reserved ports if it prevents existing reservations to be met.
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Microsoft Excel or Microsoft Access • Delete unwanted files from CompactFlash Registered User The following table provides a list of available Aastra CNX functions that a registered user can perform. Function Description Manage own conferences •...
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Conference participants have access to a conference via dual-tone multifrequency (DTMF) using a passcode. One or more conference participants can be a moderator which provides additional control over the conference. The following table provides a list of available Aastra CNX functions that a conference participant can perform. Function...
(CSV) format during call activity (ISDN, H.323, and SIP), and during conference activity of an active 24 hour period and when the Aastra CNX starts up. You can download these CDRs to your PC and use an external application (such as, Microsoft Excel or Microsoft Access), to produce reports.
About the Aastra CNX Aastra CNX software Aastra CNX upgrades The Aastra CNX is field upgradable from a 30-port unit to a 60- or 120-port unit. The following table shows the potential number of active participants and conferences for each type of unit.
Aastra CNX GUI. If you do not have access to an Internet connection OR if you are using the Aastra CNX in a Linux environment, you must acquire the applicable JRE and install it manually before using the...
Ethernet IP address, Netmask, default gateway, NTP servers, and date and time. When you power up the Aastra CNX for the first time, a setup script runs to allow you to initially configure the unit for your network.
(2) Change Telnet access This option allows you to enable or disable Telnet on the Aastra CNX. Enabling Telnet provides you the ability to Telnet into the Aastra CNX as required. Use the following procedure to change Telnet access on the Aastra CNX.
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1. Enable 2. Disable [2]: Enter “1” to enable Telnet, or enter “2” to disable Telnet on the Aastra CNX, and press <Enter>. 1 ↵ The setting is saved and displays the main menu. You have successfully changed Telnet access on the Aastra CNX.
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Note: If at any time during the initial configuration process, you want to backout of the configuration, press <ESC> to cancel. Step Action At the Aastra CNX Main Menu, select option 3, and press <Enter>. Welcome to the Aastra CNX - Conference Bridge Configuration Utility...
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Day [09]: Hour [19]: 14 Minutes [40]: The following displays: Before the following information is configured, please verify the information below is correct before proceeding. Date: 2005-03-09 14:40:00 Is this the correct time (y/n) [n]: ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Note: If you entered “n” at the verification prompt, repeat step 4 to correct the date and time, and then enter “y” at step 5. The setting is saved and displays the main menu. You have successfully modified the date and time on the Aastra CNX. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Note: If at any time during the initial configuration process, you want to backout of the configuration, press <ESC> to cancel. Step Action At the Aastra CNX Main Menu, select option 4, and press <Enter>. Welcome to the Aastra CNX - Conference Bridge Configuration Utility...
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IP address(es) for the NTP servers that you have, and then enter 0.0.0.0 for the remaining NTP entries. If you do not have your own NTP server, and the Aastra CNX has Internet connectivity, you may use the default server entry of pool.ntp.org.
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After entering “y” at the prompt, the following displays: The Aastra CNX is rebooting..Wait for the Aastra CNX to reboot before using the Aastra CNX Configuration Utility or the Aastra CNX GUI. You have successfully rebooted the Aastra CNX.
Description After initial setup of the Aastra CNX network information via the console port, the Aastra CNX becomes active and ready for you to continue configuration of the software to manage users, conferences, and the unit using the GUI. Requirements •...
Use the following procedure to log into the Aastra CNX. Step Action Open your Web browser. Enter the URL or IP address of the Aastra CNX and press <Return>. For example: http://CNX.aastra.com http://192.168.2.6 Result: A digital certificate displays. This certificate warrants to the user that the downloaded applet is indeed provided by Aastra Telecom, and is safe to run on their computer.
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Note: Clicking ALWAYS prevents the certificate from displaying during future login sessions on the current PC. Result: If you clicked YES or ALWAYS, the Aastra CNX proceeds to install the latest version of the Java Plug-in to your PC. When the Java console window is up and running, the Aastra CNX GUI initializes and the Username/Password screen displays.
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WARNING: You are allowed three attempts to input the correct username and password. If all three attempts fail, close your browser and reopen a new browser window and try logging in again. The Aastra CNX main window for a system administrator allows you to perform the following: • Change passwords •...
Configuring the Aastra CNX Configuring the Aastra CNX Description You configure the Aastra CNX using the GUI provided by the downloaded applet running in a Web browser. At the Aastra CNX main window, the Configure CNX tab displays the configurable objects. Clicking on a configurable object displays a group of attributes and their values that you can configure.
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• Warning time period of impending conference ending • Voice quality parameters Voice over IP • Session Initiation Protocol (SIP) service parameters • H.323 service parameters • Real-Time Transport Protocol (RTP) parameters ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-15...
CNX System Administrator Guide Procedures Procedures General configuration Use the following procedure to configure the Aastra CNX to communicate in your network. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
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Aastra CNX. For a procedure on loading language packs see Chapter 5, “Maintaining the Aastra CNX.” Note: If you select a secondary language, the Aastra CNX conference greeting plays in this language after the primary language conference greeting. Conference Phone...
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Physical Ports Enabled Maximum Permanent Port Value 1 T1 2 T1s 4 T1s 1 E1 2 E1s 4 E1s SIP or H.323 service enabled Click to save the configuration to the Aastra CNX and to the CompactFlash card. 3-18 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Configuring the Aastra CNX Procedures Step Action Network Configuration Under the CNX Configuration object, click “Network”. Result: The Aastra CNX network attribute fields display. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-19...
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Description: Determines which IP network can access the Aastra CNX for managed functions. ENABLE ENABLE DISABLE Description:. Specifies whether or not File Transfer Protocol (FTP) is enabled or disabled on the Aastra CNX. 3-20 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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NTP servers that you have, and then enter 0.0.0.0 for the remaining NTP entries. If you do not have your own NTP server, and the Aastra CNX has Internet connectivity, you may use the default server entry of pool.ntp.org.
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CNX System Administrator Guide Procedures Step Action T1/E1 Configuration Under the CNX Configuration object, click “T1/E1”. Result: The Aastra CNX T1/E1 attribute fields display. 3-22 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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PORT 2 CLOCK PORT 3CLOCK PORT 4CLOCK INTERNAL CLOCK - Uses the internal Aastra CNX clock for synchronization on TDM links. PORT 1 thru PORT 4 CLOCK - Uses the external clocking on port 1 thru port 4, respectively, for synchronization on TDM links.
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For T1 Framing: For T1 Framing: B8ZS For E1 Framing: For E1 Framing: HDB3 HDB3 Line Framing For T1 Framing: For T1 Framing: For E1 Framing: For E1 Framing: Loopback DISABLE DISABLE LOCAL REMOTE 3-24 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Port 1 ENABLE ENABLE DISABLE Port 2 DISABLE ENABLE DISABLE Port 3 DISABLE ENABLE DISABLE Port 4 DISABLE ENABLE DISABLE Click to save the configuration to the Aastra CNX and to the CompactFlash card. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-25...
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Result: The Aastra CNX User Authentication attribute fields display. Note: Users may be authenticated against a secure local database stored on the Aastra CNX, or against an external server. The Aastra CNX first tries the local database, then the Network Information Service (NIS), then Windows.
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Windows server. Domain Username None Description: Specifies the username of a Windows domain administrator. Note: This is used once to register the Aastra CNX with the Windows domain. Domain Password None Description: Specifies the password of a Windows domain administrator.
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Aastra CNX uses for NIS authentication. NIS Domain 0.0.0.0 Description: Specifies the NIS domain that the Aastra CNX uses. Click to save the configuration to the Aastra CNX and to the CompactFlash card. 3-28 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
Use the following procedure to configure the conference specifications for your Aastra CNX. Step Action While logged into the Aastra CNX, click the Configure CNX tab. Double-click the Conference object to expand the conference folder. Conference/General Under the Conference object, click “General”.
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Procedures Step Action Click to save the configuration to the Aastra CNX and to the CompactFlash card. Conference/Voice Under the Conference object, click “Voice”. Result: The voice conference attributes display. Note: The conference voice settings are for advanced users only. You must be familiar with these voice concepts to change the settings.
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AUTOMATIC MANUAL Level Control Gain Db -19 Automatic Level Control: -40 to 0 Manual Level Control: -24 to 24 Click to save the configuration to the Aastra CNX and to the CompactFlash card. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-31...
Use the following procedure to configure the voice over IP specifications for your Aastra CNX. Step Action While logged into the Aastra CNX, click the Configure CNX tab. Voice over IP/SIP Under the Voice over IP object, click “SIP”. Result: The SIP attributes display.
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Note: The “:password” in the default value is optional. It is required only if the authenticate field is set to true. Port 5060 1,024 to 64,000 Click to save the configuration to the Aastra CNX and to the CompactFlash card. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-33...
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CNX System Administrator Guide Procedures Step Action Voice over IP/H.323 Under the Voice over IP object, click “H.323”. Result: The H.323 attributes display. 3-34 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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H.323 service DISABLE ENABLE DISABLE Description: Enables or disables the H.323 protocol on the Aastra CNX. H.323 is an international standard protocol for multimedia communication over packet-switched networks, including LANs, WANs, and the Internet. H.323 Identification Description: The equipment that has H.323 enabled in the network.
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(UDP) port on the Aastra CNX that listens for and Gatekeeper receives/processes H.323 messages. Registration is set to ENABLE. Click to save the configuration to the Aastra CNX and to the CompactFlash card. 3-36 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Teardown” is set to clearing a call if it receives no voice Real-Time ENABLE. Transport Control Protocol (RTCP) packets. Click to save the configuration to the Aastra CNX and to the CompactFlash card. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 3-37...
Description A system administrator manages registered users and other system administrators on the Aastra CNX by accessing the Manage Users tab on the GUI main page. The following illustration shows the Aastra CNX Manage Users tab in the Aastra CNX GUI with an existing user of “cnxadmin”.
Aastra CNX. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. Click the Manage Users tab in the Aastra CNX main window. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Description: Specifies the type of user that has access to the Aastra CNX Web user interface. Regular - A Regular user has access to the Aastra CNX for managing scheduled conferences only. A Regular user can schedule, modify, and delete scheduled conferences.
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Use the following procedure to modify an existing registered user and/or system administrator on the Aastra CNX. Step Action While logged into the Aastra CNX, click the Manage Users tab. Result: The following window displays. Existing users display in the left column. Left column displays any existing users Click on a user you want to modify in the “Existing Users”...
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Managing users on the Aastra CNX Step Action Modify the attributes as required. Note: You can modify the password and confirm password fields only. Usernames cannot be modified. Click to save the settings to the Aastra CNX secure database. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Use the following procedure to delete an existing user and/or system administrator on the Aastra CNX. Step Action While logged into the Aastra CNX, click the Manage Users tab. Result: The following window displays. Existing users display in the left column. Left column displays any existing users Click on a user you want to delete in the “Existing Users”...
Managing conferences on the Aastra CNX Managing conferences on the Aastra CNX Description A system administrator manages conferences on the Aastra CNX by accessing the Permanent Conferences tab and/or the Scheduled Conferences tab on the GUI main page. The following illustration shows the Aastra CNX Permanent Conferences and Scheduled Conferences tab in the Aastra CNX GUI with example conferences scheduled.
Note: Moderated permanent conferences end when a moderator leaves the conference, and all participants are disconnected. A system administrator can schedule new, modify, or delete permanent conferences from the list as required. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Chapter 3, “Configuring the Aastra CNX.” Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. Click the Permanent Conferences tab in the Aastra CNX main window.
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Entry Notification Tone Tone Name None Description: Specifies whether the Aastra CNX uses tones, names, or nothing when a conference participant enters and exits from a conference. Notes: 1. If you select Names for conference entry notification, the exit notification will be Tone.
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Multiple email addresses must be separated by a comma, space, or semicolon. Note: User emails do not include the moderator PIN for a conference if it is moderated. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 4-11...
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User’s must contact the system administrator to request a passcode change. Owner cnxadmin cnxadmin Also lists all the users configured on the Aastra CNX. (Applicable only when modifying an existing Description: This field allows you to change the permanent conference.) ownership of the permanent conference if required.
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Result: If a Moderator was not selected for the conference, a message similar to the following displays: If a moderator was selected (enabled), a message similar to the following displays: Click OK to save the conference to the Aastra CNX. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 4-13...
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Use the following procedure to modify an existing permanent conference on the Aastra CNX. Step Action While logged into the Aastra CNX, click the Permanent Conferences tab. Result: The following window displays. Existing conferences display in the Permanent Conference List. Click on a permanent conference in the Permanent Conference List.
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Aastra CNX. Step Action While logged into the Aastra CNX, click the Permanent Conferences tab. Click on a permanent conference in the Permanent Conference List. Click Result: A prompt similar to the following displays for you to verify the delete action.
Participants of a moderated scheduled conference can continue the conference without the moderator present. Booking a new scheduled conference Use the following procedure to book a new scheduled conference on the Aastra CNX. Note: Dial-in services must be configured and enabled to create scheduled conferences.
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Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action In the Scheduled Conference List, click Result: The Create New Scheduled Conference window displays. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 4-17...
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Entry Notification be set to Tone or None. Using Name notification with larger conferences may lead to delays in joining the conference and excessive interruptions when multiple participants join the conference. 4-18 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Multiple email addresses must be separated by a comma, space, or semicolon. Note: User emails do not include the moderator PIN for a conference if it is moderated. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 4-19...
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Note: If you modify this passcode, you must notify the participants of the change in order for them to access the conference. This field is for system administrator use only. User’s must contact the system administrator to request a passcode change. 4-20 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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User’s must contact the system administrator to request a passcode change. Owner cnxadmin cnxadmin Also lists all the users configured on the Aastra (Applicable only when CNX. modifying an existing scheduled conference.) Description: This field allows you to change the ownership of the scheduled conference if required.
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2 years in advance. Click Result: A verification window displays asking you to confirm that the information you entered for the scheduled conference is correct. The following is an example of the window that displays. 4-22 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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If a moderator was selected (enabled), the confirmation window displays the Participant PIN and the Moderator PIN. Click OK to save the conference to the Aastra CNX. Result: The conference and all of its attributes display in the Scheduled Conference List.
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Use the following procedure to modify an existing scheduled conference on the Aastra CNX. Step Action While logged into the Aastra CNX, click the Scheduled Conferences tab. The following window displays. Existing conferences display in the Scheduled Conference List. Click on a scheduled conference in the Scheduled Conference List.
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Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action Click Result: The Modify Conference window displays with the information about the conference you selected. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 4-25...
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Click YES if the information you entered is correct. Click NO to close the verification window and reenter correct information in the “Schedule New Conference” window. Click OK to save the conference to the Aastra CNX. Result: The conference displays with the changes in the Scheduled Conference List.
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Click on a scheduled conference in the Scheduled Conference List. Click Result: A prompt displays for you to verify the delete action. Click YES to delete the scheduled conference from the Aastra CNX and from the CompactFlash card. Click NO to cancel the delete action.
Chapter 5 Maintaining the Aastra CNX Overview Description You can maintain the Aastra CNX by accessing the Maintain CNX tab in the Graphical User Interface (GUI).The following illustration shows the Maintain CNX tab in the Aastra CNX GUI. Aastra CNX status...
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Manage System Maintain system functionality - Reboot the Aastra CNX when required - Save an Aastra CNX configuration file to your PC - Restore a configuration file from your PC to the Aastra CNX - Set a date, clock time, and time zone on the Aastra CNX ATP-CNX-040-01 Rel.
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Note: The Download Core Files and Debug CNX buttons are for Technical Support use only and are not described in this guide. Also, the “Support Logs” tab in the Download Logs screen is for Technical Support use only. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
The Update CNX Software tool in the Maintain CNX window allows you to install software updates to the Aastra CNX. The Aastra CNX software is packaged in a single file called “cnx.dra”.You can place the cnx.dra file on your PC and use the Update CNX Software button to install the update.
Aastra CNX. Note: The Aastra CNX requires approximately 35 MB or more of free disk space for an upgrade. If there is insufficient disk space, click “CLEANUP CNX” to delete unwanted files on the CompactFlash.
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Enter the location of the cnx.dra file in the text box. Click The Select File window displays. Navigate to the location of the cnx.dra file and click OPEN to automatically place it in the text box of the Browse window. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Result: The cnx.dra file proceeds to download to your Aastra CNX onboard flash and the CNX CompactFlash card). When the upgrade is complete, the Aastra CNX reboots, the unit is upgraded, and is ready for use. When the upgrade is complete, the following message displays: “Upgrade of the Aastra CNX is complete”.
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• There is sufficient disk space for the operation of the Aastra CNX. Note: The Aastra CNX requires approximately 35 MB or more of free disk space to operate properly. • There are no PRI alarms.
Language pack files are identified as “<language>.tar.gz”. Customized greeting files are identified as “<filename>.pcm”. Using the Announcement Options button, you can remove these files from your Aastra CNX, or you can load new files to the Aastra CNX from your PC.
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CNX System Administrator Guide Announcement options Procedure for loading language packs Use the following procedure to load language packs to the Aastra CNX. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
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Maintaining the Aastra CNX Announcement options Step Action Click Result: The following window displays. Select the “Load Language Pack” option and click OK. Result: The following prompt displays. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 5-11...
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When the download is complete, the Aastra CNX GUI session closes. Log back into the Aastra CNX GUI and verify that the language pack has been applied by selecting the language pack from Configure CNX/CNX Configuration/Global/Primary Lanaguge. 5-12...
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Maintaining the Aastra CNX Announcement options Procedure for removing language packs Use the following procedure to remove language packs from the Aastra CNX. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
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CNX System Administrator Guide Announcement options Step Action Click Result: The following window displays. Select the “Remove Language Pack” option and click OK. Result: The following prompt displays. 5-14 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Result: The <language>.tar.gz file proceeds to delete from your Aastra CNX CompactFlash card. When removal is complete, you need to reboot the Aastra CNX for the change to take affect. Note: You can remove other language packs if required before rebooting the Aastra CNX.
CNX System Administrator Guide Announcement options Loading/removing customized greetings You can load or remove customized greeting files to/from the Aastra CNX to provide customized telephony access when joining conferences. Notes: Create a customized greeting using an applicable recording application. Save the recording to a file on the PC.
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Step Action Click Result: The following window displays. Select the “Load Customized Greeting” option and click OK. Result: The following window displays. Select the language of the customized greeting you want to load. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 5-17...
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Navigate to the location of the <filename>.pcm file and click OPEN to automatically place it in the text box of the Browse window. Click Result: The <filename>.pcm file proceeds to download to your Aastra CNX CompactFlash card. When the download is complete, the Aastra CNX GUI session closes. 5-18...
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Maintaining the Aastra CNX Announcement options Procedure for removing customized greetings Use the following procedure to remove a customized greeting from the Aastra CNX.. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
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CNX System Administrator Guide Announcement options Step Action Click Result: The following window displays. Select the “Remove Customized Greeting” option and click OK. Result: The following window displays. 5-20 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Result: The following prompt displays: Click YES to remove the customized greeting. Result: The <filename>.pcm file proceeds to delete from your Aastra CNX CompactFlash card. When the download is complete, the Aastra CNX GUI session closes. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
Description The Operational Status tool in the Maintain CNX window allows you to display operational information about the Aastra CNX, such as, the length of time the Aastra CNX has been up and running. This information can be useful when memory and on-board flash (OBF) version needs to be verified, and when T1/E1 alarms occur on the Aastra CNX.
Maintaining the Aastra CNX Operational status Displaying operational status Use the following procedure to display the current operational status of the Aastra CNX. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
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CNX System Administrator Guide Operational status Step Action Click Result: The CNX Operational Status window displays. Click to close the CNX Operational Status window. 5-24 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
Description The Aastra CNX has a license key assigned that specifically identifies the unit. When a you perform an update or upgrade to the Aastra CNX, the upgrade script requires that you input this license key for validation purposes. The Maintain CNX tab displays the following license key information about the Aastra CNX: •...
CNX System Administrator Guide Entering/editing License Key Procedure Use the following procedure to edit license key information on the Aastra CNX. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
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Aastra CNX software. Enter the new license key you received with the port upgrade or major software release and click Result: The Aastra CNX software activates and is ready for use. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 5-27...
Rebooting the Aastra CNX Rebooting the Aastra CNX Description This section describes how you can reboot the Aastra CNX unit for maintenance purposes if required. Caution: Rebooting the Aastra CNX causes interruption in the service that the unit is providing. Aastra Telecom recommends that you only reboot the Aastra CNX when required.
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Result: The following prompt displays. Click YES to reboot the Aastra CNX. Click NO to cancel the reboot operation. Close your browser and wait a few minutes before restarting your browser to access the Aastra CNX GUI. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
• Permanent and scheduled conferences When using the Save Configuration tool, the Aastra CNX creates a compressed file that contains all of the Aastra CNX configuration, user, and conference information, and stores that file to the directory path you specify. You can use the Restore Configuration tool to unpack this compressed file back to your Aastra CNX when required.
Maintaining the Aastra CNX Saving/Restoring Configuration Procedure Saving a configuration Use the following procedure to save the Aastra CNX configuration, user, and conference information to a compressed file. Step Action Open your Web browser and enter the URL for your Aastra CNX.
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CNX System Administrator Guide Saving/Restoring Configuration Step Action Click Result: The Save CNX Configuration window displays. Note: The default file name is cnx.conf. You can rename this file if required. 5-32 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Navigate to the location on your local PC where you want to save the CNX configuration and click SAVE. Result: The following information window displays. When the download is complete, the following prompt displays. Click ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 5-33...
CNX System Administrator Guide Saving/Restoring Configuration Restoring a configuration Use the following procedure to restore the Aastra CNX configuration, user, and conference information. Warning: Restoring a previous Aastra CNX configuration file will overwrite your current configuration, user, and conference information.
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Maintaining the Aastra CNX Saving/Restoring Configuration Step Action Click Result: The Restore CNX Configuration Data window displays. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 5-35...
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Saving/Restoring Configuration Step Action Navigate to the location on your local PC where a previous version of the Aastra CNX configuration file is stored and click OPEN. Result: The following information window displays. When the download is complete, the following prompt displays.
CNX”) the date and time is set in the setup script. Using the Set CNX Date and Time tool, this date and time configuration displays as the default in the Aastra CNX GUI. You can change the date and time as required by clicking the Set CNX Date and Time button.
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Set the date by selecting the appropriate month, day, and year from the lists in this window. Set the time by selecting the appropriate timezone and clock time from the lists in this window. Click Result: The following is an example of the prompt that displays: 5-38 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Maintaining the Aastra CNX Setting date and time Step Action Click OK to accept the date and time changes. Result: The following message displays: Click OK to return to the Maintain CNX window. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 5-39...
Downloading logs Description This section describes the call detail record (CDR) logs generated by the Aastra CNX. It also provides a procedure for downloading CDR logs to your local PC. Note: The Download Logs window displays a “Support Logs” tab and a “CDR Logs”...
Appendix B, “Additional information about CDR logs.” Example 1 The following example indicates an active call and conference activity, CDR log. The log was generated by the Aastra CNX on March 1, 2004 at 2:25 P.M. and 52 seconds. cdrlog.2004-03-01.14.25.52.csv ATP-CNX-040-01 Rel.
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Downloading logs Example 2 The following example indicates an active conference scheduling CDR log. The log was generated by the Aastra CNX on March 20, 2004 at 1:20 P.M. and 34 seconds. confcdrlog.2004-03-20.13.20.34.csv.gz Note: The “csv” appendix indicates a comma separated value file. If the CDR log file name has a “.gz”...
Downloading/deleting CDR logs You can download cdrlog and/or confcdrlog file(s) to your local PC for viewing using the Download CDR Logs tool on the Maintain CNX tab in the Aastra CNX GUI. You can also delete the log files as required.
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Select a file(s) from the log list that you want to download to your local PC. Note: To select multiple files, hold down the Ctrl key and then click on all the files you want to download. 5-44 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Navigate to the location on your local PC where you want to save the CDR log file(s) and click SAVE. Result: The CDR log file(s) save to your local PC in the specified location. When the download is complete, the following message displays: ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 5-45...
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CNX System Administrator Guide Downloading logs Delete CDR logs Use the following procedure to delete a CDR log file(s) from the Aastra CNX CompactFlash card. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
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Note: Valid log types are cdrlog, confcdrlog, or cdrlog/confcdrlog (both). Default is cdrlog/confcdrlog (both). Select a file(s) from the log list that you want to delete from the Aastra CNX CompactFlash card. Notes: To select a specific file(s) to delete: - Hold down the <Ctrl>...
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Result: The following is an example of the message that displays. Note: If any of the logs you are trying to delete are in use by the Aastra CNX, the following message displays: “Files are currently in use and will not be deleted”.
Cleaning up the Aastra CNX Description The Aastra CNX generates logs and events that are stored on the Compactflash. Significant amounts of extraneous files can fill up required space preventing any more files from being stored. A full Compactflash can also prevent you from upgrading the Aastra CNX.
CNX System Administrator Guide Cleaning up the Aastra CNX Procedure Use the following procedure to clean up the files on the Aastra CNX. Step Action Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
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Result: The following window displays. Note: The files in this window are automatically selected and can be safely removed without affecting the operational integrity of the Aastra CNX. If there are no unnecessary files to delete, a message displays to indicate this.
Participant and Moderator key options Description This section provides a quick reference list of the participant and moderator key options you can use after successfully joining a conference on the Aastra CNX. Participant key options The following table lists the participant key options.
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Repeat current page in list Go to next page in list Mute participant from conference 5, <ID Number> Cancel Help Eject participant from conference 6,<ID Number> Cancel Help Assign moderator privileges 7,<ID Number> Cancel Help (continued) ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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Cancel request to end the conference 3 or # Help (Repeats End Conference options.) Help (Repeats Aastra CNX menu options.) *Roll Call List holds up to 10 names on each page with each name assigned an ID number. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07...
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What do the CDR logs contain? The cdrlog files contain specific information about call activity and conference activity that occur on the Aastra CNX in a 24 hour period or when the Aastra CNX starts up. The confcdrlog file contains specific information about the conference scheduling activity that occurs when a user adds, modifies, or deletes conferences in the Aastra CNX GUI.
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CDR logs can contain various types of records. The following table identifies the type of records that get stored in cdrlog and confcdrlog files. Found in Found in Record type Aastra CNX generates the record in a log..cdrlog files confcdrlog files HEADER for each new CDR log file.
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Record) • Conference ID (integer) • Duration of conference in minutes CALL_START when a user calls into the the Aastra CNX using call types of TDM, SIP, or H.323. A CALL_START (Call Start Record) record includes: • Caller ID (integer) •...
Aastra CNX generates the record in a log..cdrlog files confcdrlog files CALL_END when a user disconnects a call or is disconnected from the Aastra CNX using call types of TDM, SIP, (Call End Record) or H.323. A CALL_END record includes: • Caller ID (integer) •...
Additional information about CDR logs Found in Found in Record type Aastra CNX generates the record in a log..cdrlog files confcdrlog files CONF_ADD when the user has added a conference to the Aastra CNX via the graphical user interface (GUI).
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Aastra CNX generates the record in a log..cdrlog files confcdrlog files CONF_MOD when the user has modified an existing conference on the Aastra CNX via the graphical user interface (Conference (GUI). A CONF_MOD record includes: Modified Record) • Exit status*...
Additional information about CDR logs Where are the CDR logs stored? When CDR logs are generated, the Aastra CNX automatically stores the logs to the CompactFlash card for easy access and download when required. You can download these logs to your local PC using the log file tools on the Maintain CNX tab in the Aastra CNX GUI.
2-12 removing 5-19 regulatory and compliance information reporting capabilities 2-14 RFCs supported saving and restoring a configuration 5-30 date and time, setting 5-37 setting date and time 5-37 software features for ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.07 Index-1...
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Aastra CNX Conference Network Switch System Administrator Guide Published in the USA ATP-CNX-040-01 Aastra CNX Release 1.3, Document Revision 01.07 June 2006...