My Device; Memory Card Slot; Device Not Starting; Charging Your Device - TomTom GO Reference Manual

My device

Memory card slot

Some TomTom navigation devices have a memory card slot that is located on the side or bottom of
the device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to
When your device is up to date, you can use a memory card as extra storage space to add extra maps
to your device. Maps can be purchased from tomtom.com.

Device not starting

In rare cases, your TomTom GO navigation device may not start correctly or may stop responding to
your taps.
First, check that the battery is charged. To charge the battery, connect your device to the car charger.
It can take up to 2 hours to fully charge the battery.
If this does not solve the problem, you can reset the device. To do this, press and hold the On/Off
button until your device begins to restart.

Charging your device

The battery in your TomTom GO navigation device charges when you connect it to the car charger or
to your computer.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, the device goes into sleep
mode.
Important: You should plug the USB connector directly into a USB port on your computer and not into
a USB hub or USB port on a keyboard or monitor.

Sending information to TomTom

When you first start navigating or perform a full reset, your device asks for permission to collect some
information about your use of the navigation device. The information is stored on the device until we
retrieve it. We use it anonymously to improve our products and services. If you use our services, we
will also use your location information to deliver the services to you.
You can change whether you share this information with us at any time by doing the following:
1. In the Main Menu, select Settings.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to share this information, you will no longer receive our services. This is
because services need to send the location of your device to TomTom in order to receive the traffic
information related to where you are. The end date of your subscription remains the same, even if
you do not share this information with us.
MyDrive using a computer.
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