TomTom GO User Manual
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TomTom GO User Manual

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TomTom GO
User Manual
17.1

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  • Page 1 TomTom GO User Manual 17.1...

  • Page 2: Table Of Contents

    Positioning the device ......................... 8 Turning on and off ..........................8 Setting up ............................9 GPS reception ............................. 9 Sending information to TomTom ......................9 Memory card slot ..........................9 Device not starting ..........................10 Charging your device ........................10 Caring for your GO ..........................10 TomTom services About TomTom services ........................11...
  • Page 3 Avoiding a traffic jam on your route ....................33 Selecting a faster route ........................34 Advanced Lane Guidance .........................34 Time-dependent speed limits ......................35 Syncing using TomTom MyDrive About TomTom MyDrive ........................36 Logging into MyDrive .........................36 Setting a destination using MyDrive ....................37 Planning a route with stops using MyDrive ..................37 Showing a planned destination in MyDrive ..................38...
  • Page 4 Deleting a route or a track from My Routes ..................105 Exporting tracks to a memory card....................105 Importing routes and tracks from a memory card ................105 Voice control (Speak & Go) About voice control ..........................107 Starting voice control ........................107 Making your own wake-up phrase....................107 The voice control screen .........................108...
  • Page 5 Talking to Siri or Google Now™ ......................112 Map Share About Map Share ..........................113 Creating a map change report ......................113 Creating a map change report from a marked location ..............114 Types of map change ........................115 Safety Cameras About safety cameras ........................117 Crossing into another area or country .....................117 Safety camera warnings ........................117 Changing the way you are warned ....................118...
  • Page 6 Help ..............................144 Getting Help Help ..............................146 Product certification Finding product certification information on your device ..............147 Using MyDrive Connect About MyDrive Connect ........................148 Setting up MyDrive Connect ......................148 Connecting to the internet using MyDrive Connect .................148 TomTom account Addendum Copyright notices...

  • Page 7: Welcome To Navigation With Tomtom

    TomTom services on the routes you drive every day. Once you've had a look around your new GO, connect it to Wi-Fi® and see if any new updates are available to install. We're always improving our maps and software, so check regularly for updates.

  • Page 8: Get Going

    6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock. 7. If your mount is not integrated into your GO, place your GO in the mount, making sure that it clicks into place.

  • Page 9: Setting Up

    Language and Units in the Settings menu. When you first switch on your TomTom GO, you have to answer a few questions to set it up. Answer the questions by touching the screen. GPS reception When you first start your TomTom GO, it may need a few minutes to determine your position. In the future, your position will be found much faster.

  • Page 10: Device Not Starting

    In rare cases, your TomTom GO may not start correctly or may stop responding to your taps. First, check that the battery is charged. To charge the battery, connect your GO to the car charger. It can take 3 - 5 hours to fully charge the battery, depending on the type of device.

  • Page 11: Tomtom Services

    Note: TomTom services are not available on all GO devices. Note: TomTom services are not available in all countries or regions, and not all services are available in all countries or regions. For more information on available services in each region, go to tomtom.com/services.

  • Page 12: Connecting A Smartphone

    Bluetooth, the smartphone messages feature will not be available. Connecting a smartphone You are prompted to connect your smartphone when you start your TomTom GO for the first time or after you have reset your GO. Tip: You can connect more than one phone to your GO.

  • Page 13: Disconnecting A Smartphone

    6. Select the question mark in the bottom-right corner of the screen. 7. Select Don't want to use the app? Follow these instructions. 8. On your phone, go to Bluetooth settings. Wait for your TomTom device to appear in the list shown on your phone. Tap it to pair.

  • Page 14: Reconnecting A Smartphone

    3. Make sure all the toggles are switched on, or select the option to find out more information about how to connect. If your GO cannot connect to your phone, or you have no internet connection, also check the following: ...

  • Page 15: Wi-Fi Connection

    Connecting to Wi-Fi Important: Wi-Fi connections that require a web sign-in are not supported on the GO. These types of Wi-Fi connections are frequently found in public places, for example in hotels, shops, and restaurants. To connect to a Wi-Fi network, do the following: 1.

  • Page 16: About Updates And New Items

    The existing map is deleted before the map update is installed. If you cancel a map update, then you will no longer have the map on your GO. If this happens, go to Maps in the Settings menu and download the map again.

  • Page 17: Installing Updates And New Items

    2. Select the items and updates that you want to install. The list includes items you purchased in the TomTom webshop. 3. Log into your TomTom account when asked to do so. Tip: Logging in to use Updates and New Items also logs you in so you are ready to use TomTom MyDrive.

  • Page 18: What's On The Screen

    The map view is shown when you have no planned route. Your actual location is shown as soon as your GO has found your GPS location. You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.
  • Page 19 4. Current location. This symbol shows your current location. Select it to add it to My Places or search near your current location. Note: If your GO cannot find your location the symbol appears grey. Note: You cannot change the current location symbol.

  • Page 20: The Guidance View

    Tip: When you have planned a route and the 3D guidance view is shown, select the switch view button to change to the map view and use the interactive features. When your GO starts after sleeping and you have a route planned, you are shown the guidance view with your current location.

  • Page 21: The Route Bar

    Note: If your GO cannot find your location the symbol appears grey. Note: You cannot change the current location symbol. 8. Route bar. The route bar is shown when you have planned a route. The route bar The route bar is shown when you have planned a route.

  • Page 22: Distances And The Route Bar

    You can choose the information you see on the arrival information panel. Traffic status - if your GO isn't receiving any traffic information, a symbol showing traffic with a cross appears underneath the arrival information panel. The bar uses symbols to show the following information: ...

  • Page 23: The Quick Menu

    Tip: You can scroll the route bar to see your whole route (not available on iOS).  For remaining distances between 6 miles (10 km) and 31 miles (50 km), the complete distance is shown. The destination icon is shown fixed at the top of the route bar. ...
  • Page 24 Select this button to drive to your home location. If this button is not included in your Main Menu, go to My Places to set up your home location. Drive Home Select this button to drive to your work location. If this button is not included...
  • Page 25 Select this button to show your saved places. My Places Select this button to show your saved routes. My Routes Select this button to start or stop recording a track. Record Route Select this button to start voice recognition. Voice Recognition Tip: You can also say the wake-up phrase to start voice recognition.

  • Page 26: Main Menu Smaller Buttons And Symbols

    Select this button to open the Help Menu. The Help Menu contains help about using your GO, together with other information about your device, for example, map version, device serial number and legal information. Select this button to reorder the buttons in the Main Menu.

  • Page 27: Volume Control

    This symbol shows that GO is connected to your MyDrive. This symbol shows that GO is not connected to your MyDrive. This symbol shows that your device is connected to the internet using Wi-Fi. This symbol shows that your device is not connected to the internet using Wi-Fi.

  • Page 28: Using Gestures

    Using gestures You use gestures to control your GO. In this User Manual, you learn how to use gestures to control your GO. Below is an explanation of each gesture. Double tap Touch one finger on the screen twice in rapid succession.

  • Page 29: Changing The Text And Button Size

    Changing the text and button size You can change the size of the text and the buttons you see on the screen, for example to make the text easier to read and the buttons easier to use. Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen. To change the size of the text and the buttons, select the Settings button in the Main Menu, then select Appearance, then select Size of text and buttons.

  • Page 30: Traffic

    Your TomTom GO regularly receives information about the changing traffic conditions. If traffic jams, heavy rain, snow or other incidents are found on your current route, your GO will offer to replan your route to try and avoid any delays.

  • Page 31: Looking At Traffic On Your Route

    When using the map view, you can also select symbols on the map itself. Note: If your GO isn't receiving any traffic information, a symbol showing traffic with a cross appears underneath the arrival information panel.

  • Page 32: Traffic Incidents

    For a complete list of incident types, see Traffic incidents. Select the back button to go back to the guidance view. Traffic incidents The following traffic incident symbols are used in the map view and in the route bar to show the cause...

  • Page 33: Approaching A Traffic Jam Warning

    The symbol or number at the start of the incident shows the type of incident or the delay in minutes, for example 4 minutes. The color of the incident indicates the speed of traffic relative to the maximum allowed speed at that location, with red being the slowest.

  • Page 34: Selecting A Faster Route

    2. Select the pop-up menu button. 3. Select Avoid in the pop-up menu. A new route is found that avoids the traffic jam. Avoiding a traffic jam using the map 1. On the map view, zoom in and select the traffic jam that is on your route. The traffic jam with an information panel is shown on the map.

  • Page 35: Time-Dependent Speed Limits

    You can choose to see a split screen with the Guidance view on the left and lane guidance on the right or a full screen with only lane guidance. You can also switch off lane guidance. Go to Appearance in Settings to change the Highway exit previews setting.

  • Page 36: Syncing Using Tomtom Mydrive

    Important: To use TomTom MyDrive you need a compatible navigation device. Use TomTom MyDrive to do the following:  Find a destination on the MyDrive map and send it to your GO. You can drive to the destination and it is also saved in My Places and in Recent Destinations in the Main Menu.

  • Page 37: Setting A Destination Using Mydrive

    When you are logged in to MyDrive using a web browser, you can create a route with stops and send it to your navigation device. When your navigation device is logged into your TomTom account, your device syncs with MyDrive and receives the destination.

  • Page 38: Showing A Planned Destination In Mydrive

    Showing a planned destination in MyDrive When you plan a route on your GO, the destination is synced with your TomTom account. You can see the destination when you are logged in to MyDrive in a web browser or when using the MyDrive app.

  • Page 39: Syncing My Places Locations With Mydrive

    Your GO uses .OV2 files for POI collections. Note: Your GO needs at least 400 MB free space before it can import .OV2 and .GPX files. If you see the message You need more space, make space available by deleting unwanted .OV2 or .GPX files using MyDrive or deleting device content, for example delete a map you don't use.

  • Page 40: Importing A Track Gpx File

    Importing a track GPX file Note: Your GO needs at least 400 MB free space before it can import .OV2 and .GPX files. If you see the message You need more space, make space available by deleting unwanted .OV2 or .GPX files using MyDrive or deleting device content, for example delete a map you don't use.

  • Page 41: Saving And Restoring Your Personal Navigation Information

    When you are logged into MyDrive on your GO, your personal navigation information is continuously and automatically saved to your TomTom account. If you reset your GO, or log into MyDrive on a different device, your saved personal navigation information is restored to your GO or the different device.

  • Page 42: Quick Search

    Quick search Choosing which search to use The following two types of search are available:  Quick search Start typing your destination, place, or POI to immediately see a list of street names, places, and POIs that match.  Step-by-step search Find your destination in easy steps.

  • Page 43: Using Quick Search

    Select Search in the Main Menu to start searching for addresses and POIs. The search screen opens showing the keyboard and the following buttons: 1. Back button. Select this button to go back to the previous screen. 2. Search input box. Enter your search term here. As you type, matching addresses and POIs are shown.
  • Page 44 5. 123?! button. Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle between the numbers and more symbols. Select the ABC button to go back to the general key- board. 6. Keyboard layout button.

  • Page 45: Working With Search Results

    Working with search results QUICK SEARCH ONLY Your search results are shown in two columns. Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are shown in the right-hand column. Recent destinations and saved places are also shown in your search results.

  • Page 46: About Zip Codes

    Every location on Earth, including those in the sea, like islands and oil rigs, can be represented by a mapcode. Mapcodes are short, and easy to recognize, remember and communicate. They are precise to a few meters, which is good enough for every-day use. Go to mapcode.com for instructions on how to find the mapcode for a location.
  • Page 47 Court house Legal - Attorneys Bank Legal - other services Food services Convenience store Fast food restaurant Restaurant Chinese restaurant Accommodation Hotel or motel Luxury hotel Campground Economy chain hotel Emergency services Hospital or clinic Dentist Police station Veterinarian Doctor Fire station Car-related services Outside parking...
  • Page 48 Rental car facility Electric/hybrid car charging point(s) Rental car parking Car repair facility Other services Embassy Pet services Government office Telecommunication Company Community service Post office Pharmacy Shopping center Beauty services Tourist information office Shop Education College or university School Library Convention center Leisure...
  • Page 49 Concert hall Amusement park Museum Exhibition center Opera Cultural center Nightlife Leisure center Children's Farm Sport Sports Park Swimming pool Mountain peak Water sports Beach Tennis court Park or recreation area Ice skating rink Yacht basin or marina Sports center Stadium Golf course Religion...
  • Page 50 Airport Scenic or panoramic view Ferry terminal ZIP code Note: Not used in all countries. Border crossing Residential area Bus station City center Toll plaza Electric/hybrid car charging stations Rest area Truck stop...

  • Page 51: Planning A Route Using Quick Search

    Before you get your first suggested destination, your device needs some time to learn about your habits. The more regularly you drive with your GO, the faster you will get suggestions and the more accurate the suggested destinations will be.
  • Page 52 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available.

  • Page 53: Planning A Route To A City Center

    5. Select an address suggestion. 6. Enter the house number if you have one and haven't entered it already. Tip: If you enter a house number that is not found, then the number appears red. The nearest house number that is found is shown in the Drive button. You can enter a new house number, or you can select Drive/Ride to drive to the nearest house number.
  • Page 54 1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the city or town you want to plan a route to. You can search for a town, city, or ZIP code.

  • Page 55: Planning A Route To A Poi

    The city name is shown in the right side of the search input box, and the city center POI is shown below in the right-hand column. 6. Select the city center POI. The city center location is shown on the map. 7.
  • Page 56 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available.

  • Page 57: Planning A Route To A Poi Using Online Search

    Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. Note: Searching online is only available on connected devices. To search online on your GO, you must be connected to TomTom services.
  • Page 58 2. Select Search Places Online. 3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on the keyboard. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available.

  • Page 59: Planning A Route Using The Map

    A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.

  • Page 60: Planning A Route Using My Places

    Tip: You can use the location you selected in other ways, such as adding it to Places, by selecting the pop-up menu button. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.

  • Page 61: Planning A Route Using Coordinates

    Your chosen Place is shown on the map with a pop-up menu. 4. To plan a route to this destination, select Drive/Ride, depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.

  • Page 62: Planning A Route Using A Mapcode

    W 73 59.15 Note: The bar below the coordinates turns red if you enter coordinates that are not recognized by your GO. 6. As you type in the coordinates, suggestions are shown based on what you have entered. You can continue typing or select a suggestion.

  • Page 63: Planning A Route In Advance

    2. Select Drive to. The search screen opens with the keyboard showing. 3. Type in your mapcode. You can enter any of these mapcode types:  International, for example, S8VXZ.PJZ2.  Country-specific, for example, USA WW6G.S9GT.  Alternative country-specific, for example, DC LQ.FR or DC JJ.1B2. Tip: All the mapcodes in this example are for the same location - the US Capitol building in Washington DC, USA.
  • Page 64 A pop-up menu shows a list of options. 4. Select Use as Starting Point. 5. Search for the location you want to use as your destination. 6. Select Show on Map. 7. Select Drive/Ride in the pop-up menu. Your route is planned using your chosen starting point and destination. The estimated trip time is shown at the top of the route bar.

  • Page 65: Finding A Parking Lot

    A pop-up menu shows a list of options. 3. Select Change to a Stop. Your route is replanned with the starting point changed into a stop. Finding a parking lot Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving.
  • Page 66 You can change the screen to show a list of parking lots by pressing this button: You can select a parking lot from the list to locate it on the map. Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box.

  • Page 67: Finding A Gas Station

    A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can add a parking lot as a stop on your route by using the pop-up menu. Finding a gas station Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving.
  • Page 68 Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map.

  • Page 69: Step By Step Search

    Step by step search Choosing which search to use The following two types of search are available:  Quick search Start typing your destination, place, or POI to immediately see a list of street names, places, and POIs that match. ...

  • Page 70: Entering Search Terms

    5. 123?! button. Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle between the numbers and more symbols. Select the ABC button to go back to the general key- board. 6. Keyboard layout button Select this button to change your keyboard layout to another language.

  • Page 71: Working With Search Results

    Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift key to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to quit Caps-Lock. Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the screen.

  • Page 72: About Zip Codes

    When you show the address or POI on the map, you can use the pop-up menu to add the location My Places. If a route is already planned, you can add the location to your current route. Note: The best search results are shown on the map. When you zoom in, the lower ranked search results are gradually shown.
  • Page 73 Restaurant Chinese restaurant Accommodation Hotel or motel Luxury hotel Campground Economy chain hotel Emergency services Hospital or clinic Dentist Police station Veterinarian Doctor Fire station Car-related services Outside parking Gas station Parking garage Car wash Car dealer Vehicle inspection center Rental car facility Electric/hybrid car charging point(s)
  • Page 74 Company Community service Post office Pharmacy Shopping center Beauty services Tourist information office Shop Education College or university School Library Convention center Leisure Casino Winery Theater Tourist attraction Movie Theater Concert hall Amusement park Museum Exhibition center Opera Cultural center Nightlife Leisure center...
  • Page 75 Children's Farm Sport Sports Park Swimming pool Mountain peak Water sports Beach Tennis court Park or recreation area Ice skating rink Yacht basin or marina Sports center Stadium Golf course Religion Church Place of worship Travel Railroad station Mountain pass Airport Scenic or panoramic view Ferry terminal...

  • Page 76: Planning A Route Using Step-By-Step Search

    Before you get your first suggested destination, your device needs some time to learn about your habits. The more regularly you drive with your GO, the faster you will get suggestions and the more accurate the suggested destinations will be.

  • Page 77: Planning A Route To An Address

    Planning a route to an address STEP-BY-STEP SEARCH ONLY Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to an address, do the following: 1.

  • Page 78: Planning A Route To A City Center

    6. Enter the house number. Tip: If the house number does not exist then it appears red. The nearest house number is then shown in the Drive to button. 7. Select Drive/Ride, depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.
  • Page 79 When the correct city or town appears in the list, select the name. 5. Select the city center POI. 6. Select Drive/Ride, depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.

  • Page 80: Planning A Route To A Poi

    Planning a route to a POI STEP-BY-STEP SEARCH ONLY Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to a POI type or a specific POI using search, do the following: 1.

  • Page 81: Planning A Route To A Poi Using Online Search

    Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. Note: Searching online is only available on connected devices. To search online on your GO, you must be connected to TomTom services.
  • Page 82 3. Use the keyboard to enter the name of the POI you want to find, then press the Search button on the keyboard. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available.

  • Page 83: Planning A Route Using The Map

    A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.

  • Page 84: Planning A Route Using My Places

    Tip: You can use the location you selected in other ways, such as adding it to Places, by selecting the pop-up menu button. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.

  • Page 85: Planning A Route Using Coordinates Using Step-By-Step Search

    Your chosen Place is shown on the map with a pop-up menu. 4. To plan a route to this destination, select Drive/Ride, depending on which device you are using. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically.

  • Page 86: Planning A Route In Advance

    W -73.96855 Note: The bar below the coordinates turns red if you enter coordinates that are not recognized by your GO. 5. As you type in the coordinates, suggestions are shown based on what you have entered. You can continue typing or select a suggestion.
  • Page 87 A pop-up menu shows a list of options. 4. Select Use as Starting Point. 5. Search for the location you want to use as your destination. 6. Select Show on Map. 7. Select Drive/Ride in the pop-up menu. Your route is planned using your chosen starting point and destination. The estimated trip time is shown at the top of the route bar.

  • Page 88: Finding A Parking Lot

    A pop-up menu shows a list of options. 3. Select Change to a Stop. Your route is replanned with the starting point changed into a stop. Finding a parking lot Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving.
  • Page 89 You can change the screen to show a list of parking lots by pressing this button: You can select a parking lot from the list to locate it on the map. Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box.

  • Page 90: Finding A Gas Station

    A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: You can add a parking lot as a stop on your route by using the pop-up menu. Finding a gas station Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving.
  • Page 91 Tip: You can scroll down the list of results using the scroll bar on the right side of the screen. If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map.

  • Page 92: Changing Your Route

    Changing your route The Current Route menu When you have planned a route or track, select the Current Route or Current Track button in the Main Menu to open the Current Route or Current Track Menu. The following buttons are available in the menu: Clear Route / Clear Select this button to clear the currently planned route or track.
  • Page 93 Avoid Toll Roads Select this button to avoid some types of route features that are on your and More currently planned route. These include ferries, toll roads and unpaved roads. You can also avoid route features using the route bar. Show Instructions Select this button to see a list of turn-by-turn text instructions for your planned route.

  • Page 94: Avoiding A Blocked Road

    Drive to Route or Select Drive to Route to plan a route from your current location to the Track starting point of a Route. The starting point is converted to a stop. Drive to Track plans a route to the nearest point of the track from your current position.

  • Page 95: Avoiding Part Of A Route

    Avoiding part of a route If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of a route to avoid. 1. Select the Main Menu button to open the Main Menu. 2.

  • Page 96: Types Of Route

    Avoid interstate highways - this type of route avoids all highways.  Winding route - the route with the most turns. Note: Winding routes are only available for TomTom Rider navigation devices. You can set the default route type in the Settings Menu.

  • Page 97: Avoiding An Incident Or Route Feature Using The Route Bar

    In Route Planning in the Settings Menu, you can set how each route feature is handled when a new route is planned. To avoid a feature on your route, do the following. 1. Select the Main Menu button to open the Main Menu. 2.

  • Page 98: Adding A Stop To Your Route Using The Map

     Select Search and search for a location. When you have found a location, select Add. Your route is recalculated to include your stop. Adding a stop to your route using the map 1. Press the switch view button to show the map. Your complete route is shown on the map.

  • Page 99: My Routes

    Your route back home in the evening is the reverse of your route to work in the morning. Routes can be created and saved on your GO or in MyDrive. You can also use a tool such as Tyre Pro to create and edit routes and tracks.

  • Page 100: Saving A Route

    Using ITN files There are several things you can do with your ITN file:  You can import an ITN file onto your TomTom GO so you can travel that same route again and get navigation instructions.  Use tools such as Tyre Pro to view your route.

  • Page 101: Navigating Using A Saved Route

    5. Edit the name of the route so that you can easily recognize it. 6. Save your route in the My Routes list. Tip: You can also save a route using the Add to My Routes button in the Current Route menu. Navigating using a saved route To navigate using a previously saved route, do the following: 1.
  • Page 102 Note: The route from the original starting point up to the new starting point is removed from the route. Note: Your original route in My Routes is not changed. If you want to see the whole route, select the route again in My Routes. 1.

  • Page 103: Adding A Stop To A Saved Route Using The Map

    The starting point of your route is converted to your first stop and then the route is planned from your current location. Guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: There are two other ways to navigate using a saved route: Select the starting point of the route.

  • Page 104: Recording A Track

    Navigating using a track You can import tracks on to your GO using MyDrive. To navigate using an imported track, do the following: 1. In the Main Menu, select My Routes. 2. Select a track from your list. The track route is shown on the map view.

  • Page 105: Deleting A Route Or A Track From My Routes

     ITN files - these become routes after import. ITN files are TomTom itinerary files. Other users can record itinerary files and share them with you, or you can download both ITN and GPX file tools such as Tyre Pro.
  • Page 106 To import one or more routes and tracks from a memory card, do the following: 1. Insert a memory card into the card slot on your TomTom GO. If routes are found on your memory card, a message confirms this.

  • Page 107: Voice Control (Speak & Go)

    Settings menu. Alternatively, you can select Voice Control in the Main Menu: When voice control is ready to use, you see the voice control screen and your GO says "I'm listening." Speak when you hear the beep. Note: If the...

  • Page 108: The Voice Control Screen

    Main menu, then select Voice control and then select Which commands can I say?. 2. The status of voice control on your GO. You can speak when your GO says "I'm listening" and you see the microphone symbol in the left corner.

  • Page 109: Some Tips For Using Voice Control

    You can help your GO understand what you are saying by following these tips:  Mount your GO about an arm's length in front of you, away from speakers or air vents.  Reduce background noise such as voices or the radio. If there is excessive road noise, you may need to speak in the direction of the microphone.

  • Page 110: Saying Commands In Different Ways

    If the command is incorrect, say "No" and repeat the command after you hear "I'm listening." 4. Say the address or location. You can also say the name of a place or a city center. Your GO repeats what you say and asks for confirmation.

  • Page 111: Going To A Poi Using Voice Control

    The voice control screen is shown and your GO says "I'm listening." When voice control is ready to listen, you see a microphone icon in the bottom left corner and you hear a beep. 2. Say the command "Drive home."...

  • Page 112: Talking To Siri Or Google Now

    Google Now has the ability to be a voice-activated personal assistant. Talking to Siri or Google Now using your GO 1. Say "Hello, TomTom" to wake up voice control then say "Activate phone", or select the Phone button. You see the message Speak to your phone after the tone.

  • Page 113: Map Share

    Mark a location and create the change report later. Your map change reports are sent to TomTom in real time when your GO has an internet connection. All map changes are verified by TomTom. These verified changes are then available as part of the next map update, which you can get when your device is connected to the internet and you are logged into your TomTom account.

  • Page 114: Creating A Map Change Report From A Marked Location

    6. Select Report. Your map change report is sent to TomTom in real time. Note: All map changes are verified by TomTom. These verified changes are then available as part of the next map update. Creating a map change report from a marked location If you see a map inconsistency while you are driving, you can mark the location so you can report the change later.

  • Page 115: Types Of Map Change

    7. Follow the instructions for your chosen type of map change. 8. Select Report. The marker for the marked location is removed from the map. Your map change report is sent to TomTom. Types of map change Road Restriction Select this option to block or unblock a road. You can block or unblock the road in one or both directions by doing the following: 1.
  • Page 116 4. Select Street Name. 5. Enter the correct street name. 6. Select Report. Turn Restriction Select this option to report incorrect road turn restrictions. 1. Press and hold to select the location of the map change on the map view. 2.

  • Page 117: Safety Cameras

    Crossing into another area or country When you drive into an area or country that does not permit safety camera warnings, your GO switches the safety cameras service off. You will not receive safety camera warnings in those areas or countries.

  • Page 118: Changing The Way You Are Warned

    Symbol shown on Symbol shown in Description route bar Speed trap - this type of camera checks the speed of passing vehicles and can be moved to different locations. Speed trap hotspots - this type of warning shows places where speed traps are often used. Average speed safety cameras - these types of cameras measure your average speed between two points.

  • Page 119: Reporting A New Safety Camera

    If you pass a new safety camera that you were not warned about, you can report it instantly. The safety camera is saved on your device automatically, and is also sent to other users. Note: To report a safety camera, you must be connected to TomTom services and logged in to your TomTom account.

  • Page 120: Updating Locations For Cameras And Hazards

    Your selection is sent to TomTom. We collect reports from many users to determine if the camera warning should be kept or removed. Updating locations for cameras and hazards The locations of safety cameras can change frequently. New cameras can also appear without warning and the locations for other hazards, such as accident hotspots, may also change.

  • Page 121: Danger Zones

    Information about the location of zones is continually updated by TomTom and other users and frequently sent to your GO so that you always have the latest information. You can also contribute by reporting new risk zone locations. To get TomTom services on your GO, you must be connected to the internet.

  • Page 122: Changing The Way You Are Warned

    Reporting a risk zone If you pass a new temporary risk zone that you were not warned about, you can report it instantly. Note: To report a risk zone, you must be connected to TomTom services and logged into your TomTom account.

  • Page 123: Updating Locations For Danger Zones And Risk Zones

    The locations of danger zones and risk zones can change frequently. New zones can also appear without warning. Your TomTom GO receives all zone updates in real time. You do not need to do anything to receive updates – they are sent to your GO automatically.

  • Page 124: My Places

    My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful or favorite addresses. Tip: The terms "favorite" and "place" mean the same thing - favorites are places that you go to often.

  • Page 125: Changing Your Home Location

     Zoom in on the map at the location you want to select. Press and hold to select the location, then select Set.  Select the Search button and search for a location. Select a location to set as home or work, then select Set.

  • Page 126: Adding A Location From My Places

    3. Select Add. Your home location is changed to the new location. Adding a location from My Places 1. In the Main Menu, select My Places. 2. Select Add a new place. 3. To select a location, do one of the following: ...

  • Page 127: Adding A Location To My Places By Marking

    Tip: Some TomTom Navigation devices have POI lists pre-installed. Your GO uses .OV2 files for POI collections.
  • Page 128 Note: Your GO needs at least 400 MB free space before it can import .OV2 and .GPX files. If you see the message You need more space, make space available by deleting unwanted .OV2 or .GPX files using MyDrive or deleting device content, for example delete a map you don't use.

  • Page 129: Hands-Free Calling

    Hands-free calling About hands-free calling You can make calls and receive incoming calls hands-free using your TomTom GO. You can use your voice or a combination of voice and touch to use hands-free calling. If you have an Android smartphone, you can also reply to a call with a predefined SMS message.

  • Page 130: Ignoring An Incoming Call

    Making a hands-free call using your contact book You can make hands-free calls to contacts in your contact book using your GO. Each time you connect your device to your phone, the contact book is updated. If you connect another phone to your device, the old contact book is removed and a new one is synced from the phone.

  • Page 131: Replying By Sms To A Call

    Tip: Your call history and your frequent contacts are also searched. Replying by SMS to a call Note: Android phones only. Tip: SMS stands for Short Message Service and is more commonly referred to as a text message. A text message can be a maximum of 160 characters in length. 1.

  • Page 132: Talking To Siri Or Google Now

    Google Now has the ability to be a voice-activated personal assistant. Talking to Siri or Google Now using your GO 1. Say "Hello, TomTom" to wake up voice control then say "Activate phone", or select the Phone button. You see the message Speak to your phone after the tone.

  • Page 133: Settings

     Automatic map view switching By default, automatic changing of views is on. This means, for example, that your GO shows the map view when an alternative route is being suggested, along with several other sets of circum- stances. Also, for example, that your GO shows the guidance view when you start driving and you start to accelerate.

  • Page 134: Route Bar

    Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen. Drag the slider to change the text and button size to small, medium or large, then select Apply this change. Your GO restarts and applies the change. Route Bar...

  • Page 135: Guidance View

    When the wide route bar is shown, you see more information about your route. For example, you see time and distance to traffic and more. Guidance view Select Settings in the Main Menu, then select Appearance.  Show current street name This setting displays name of the street you are driving along.

  • Page 136: Highway Exit Previews

    System > Your information and privacy to see this feature. When a faster route is available If a faster route is found while you are driving, TomTom Traffic can replan your trip to use the faster route. Select from the following options: ...

  • Page 137: Bluetooth

    You can choose to avoid ferries and car shuttle trains, toll roads, carpool lanes, and unpaved roads. Set how your GO should manage each of these road features when the device calculates a route. Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present in every country.

  • Page 138: Wi-Fi

    Wi-Fi Select Settings in the Main Menu, then select Wi-Fi. You see list of available Wi-Fi networks and saved Wi-Fi networks that are currently out of range. Select a Wi-Fi network to connect to or forget and to see the advanced options. Advanced options If you select the Advanced options button, you can change a range of settings including network security, proxy, and IP settings.

  • Page 139: Maps

    Important: Routes and tracks cannot be stored on the same memory card as maps because different memory card formatting is used. Note: Although you can store more than one map on your GO, you can only use one map at a time for planning and navigation.

  • Page 140: Sounds And Warnings

    Additional settings  Traffic jam ahead Traffic jam warnings in the route bar are part of TomTom Traffic. You can choose never to be warned or to always be warned when approaching a jam too quickly.  When speeding This warning is given as soon as you exceed the speed limit by more than 5 km/h or 3 mph.

  • Page 141: Voice Control

    Note: Voice control is not supported on all devices or in all languages. Select Settings in the Main Menu, then select Voice Control.  Start voice control when I say "Hello TomTom" Select this setting to start voice control when you say the wake-up phrase. The default wake-up phrase is "Hello TomTom,"...

  • Page 142: Mydrive

    Connect using MyDrive Connect If you are already connected to the internet, you are asked to log into your TomTom account. If you are already logged in and wish to stop your device syncing with MyDrive, you see a Stop Syncing button.

  • Page 143: System

    On this screen, you can change these settings:  About This screen shows you all sorts of useful information about your model of TomTom device. This information is useful during calls to Customer Support and when renewing subscriptions using the TomTom web shop.

  • Page 144: Help

     Your information & privacy Some features require information to be sent to TomTom or stored on your device. You are asked the following questions:  Use my location and the information I enter to receive TomTom services If you agree, you can use the following features if they are supported by your device:...
  • Page 145 Reviews If you like using your GO, why not write a review on your favorite online store? You'll help other drivers to make the best choice, and we'll learn from the feedback you give us.

  • Page 146: Getting Help

    FAQs, and more. Reviews If you like using your GO, why not write a review on your favorite online store? You'll help other drivers to make the best choice, and we'll learn from the feedback you give us.

  • Page 147: Product Certification

    To find product certification information, such as the ICASA-approved certification number, do the following on your GO: 1. Select Settings in the Main Menu. 2. Select System. 3. Select About. 4. Select Legal information. 5. Select Certificates. 6. You then see the relevant product certification information for your GO, for example, ICASA.

  • Page 148: Using Mydrive Connect

    If you are unable to connect to the internet using Wi-Fi or you prefer to use a different method, you can connect to the internet using a USB connection to a computer. To connect your GO to the internet, MyDrive Connect must be installed on the computer.

  • Page 149: Tomtom Account

    By going to tomtom.com/getstarted. Important: Take care when choosing a country during account creation. The correct country is needed if you make a purchase from the TomTom shop, and it cannot be changed after the account has been created. Note: You can associate up to ten TomTom devices with one TomTom account.

  • Page 150: Addendum

    Your vehicle specifications must be entered accurately on the navigation device. Use this navigation device as a navigation aid only. Do not follow navigation instructions which may put you or other road users in danger. TomTom accepts no liability for damages resulting from your failure to observe this notice.
  • Page 151 TomTom, Inc. bears no responsibility for and hereby disclaims all liability for any fines, penalties or damage incurred by a driver for violations of the law. While driving in any state with windshield mounting restrictions, TomTom recommends using the supplied Adhesive Disk or purchasing an alternative mounting system (e.g.
  • Page 152 To prolong the battery life, keep the device in a cool, dry place and follow the tips specified in this FAQ: tomtom.com/batterytips. Charging will not occur at temperatures below 32°F / 0°C or over 113°F / 45°C.
  • Page 153 If the user modifies the equipment or its peripherals in any way, and these modifications are not approved by TomTom, the FCC may withdraw the user’s right to operate the equipment. For customers in the USA, the following booklet prepared by the Federal Communications Commission may be of help: "How to Identify and...
  • Page 154 End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain with IC RF exposure compliance requirements, please follow the operation instructions in this manual. Responsible party in North America TomTom, Inc., 2400 District Avenue, Burlington, MA 01803 Tel: 866 486-6866 option 1 (1-866-4-TomTom)
  • Page 155 For updated and additional information, please visit the TomTom website at tomtom.com. TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from the performance or use of this document.

  • Page 156: Copyright Notices

    TomTom or its suppliers. The use of this material is subject to the terms of a license agreement. Any unauthorised copying or disclosure of this material will lead to criminal and civil liabilities.

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