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HP Flex-10 10Gb 2-port 552M Quickspecs page 6

Flex-10 10gb 2-port 552m adapter

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QuickSpecs
Service and Support
Insight Remote Support
HP Support Center
Parts and materials
Warranty / Service
Coverage
For more information
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next
12 months.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf
Provides 24 X 7 remote monitoring, proactive notifications, and problem resolution. Learn more
http://www.hp.com/go/insightremotesupport
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more
http://www.hp.com/go/hpsc
HP's Support Center Mobile
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
*HP' Support Center Mobile App is subject to local availability.
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and recommended
engineering improvements. Supplies and consumable parts will not be provided as part of this service;
standard warranty terms and conditions apply. Parts and components that have exceeded their maximum
supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating
manual or the technical product data sheet will not be provided, repaired or replaced as part of this service.
For ProLiant servers and storage systems, this service covers HP-branded hardware options qualified for
the server, purchased at the same time or afterward, internal to the enclosure, as well as external
monitors up to 22" and tower UPS products; these items will be covered at the same service level and for
the same coverage period as the server unless the maximum supported lifetime and/or the maximum
usage limitation has been exceeded. Coverage of the UPS battery is not included; standard warranty terms
and conditions apply.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives that have
not failed. SSD/Flash Drives that are specified by HP as consumable parts and/or that have exceeded
maximum supported lifetime and/or the maximum usage limit as set forth in the manufacturer's operating
manual or the technical data sheet are not eligible for the defective media retention service feature option.
To learn more on services for HP ESSN Options, please contact your HP sales representative or HP
Authorized Channel Partner. Or visit:
www.hp.com/services/bladesystem
DA - 14218 Canada — Version 6 — April 18, 2014
HP Flex-10 10Gb 2-port 552M Adapter
App*
allows you to resolve issues yourself or quickly connect to an agent for
http://www.hp.com/services/proliant
or
Page 6

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