Axis M3027–PVE User Manual
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Axis M3027–PVE User Manual

Fixed dome network camera
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USER MANUAL
AXIS M3027–PVE Fixed Dome Network Camera

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  • Page 1 USER MANUAL AXIS M3027–PVE Fixed Dome Network Camera...
  • Page 2 Axis Communications AB. See Contact Information, on page 3 . systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Electromagnetic Compatibility (EMC) website, as required. See also the product’s online help, available via This equipment has been designed and tested to fulfill applicable the web-based interface.
  • Page 3 (STP) or other appropriate method. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........

  • Page 5: Hardware Overview

    AXIS M3027–PVE Fixed Dome Network Camera Hardware Overview Hardware Overview Dome cover Control button Status LED microSD card slot Network cable (PoE) comes attached with the product) Focus ring I/O connector Connectors and Buttons For technical specifications, see page 56.

  • Page 6: Hardware Overview

    • • Connecting to an AXIS Video Hosting System service. See page 44. To connect, press and hold the button for about 1 second until the Status LED flashes green. Connecting to AXIS Internet Dynamic DNS Service. See page 44. To connect, press and hold the button for about 3 seconds.

  • Page 7: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 8: The Live View Page

    49. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 50) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.
  • Page 9 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 11 for more information. The toolbar displays the following buttons:...
  • Page 10 AXIS M3027–PVE Fixed Dome Network Camera Accessing the Product The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the media stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified in the AMC Control Panel.

  • Page 11: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    AXIS M3027–PVE Fixed Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 13 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 14: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 15: Video

    View modes A view mode is one of the possible views for this Axis product and can be accessed from the Source drop-down list in the product’s Live View page. There are five types of view modes: •...
  • Page 16 AXIS M3027–PVE Fixed Dome Network Camera Video Panorama This offers a 180 degree view. Define the settings for this view from Setup > Video > Video Stream > Panorama. See Video Stream, on page 15. Double Panorama In this view there are two 180 degree panoramic views. To define the settings for this view go to Setup > Video > Video Stream >...
  • Page 17 AXIS M3027–PVE Fixed Dome Network Camera Video Quad View A quad view is four views on a single screen where each image takes up a quarter of the display area. To define the settings for this view go to Setup > Video > Video Stream > Quad View. See Video Stream, on page 15.
  • Page 18 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.

  • Page 19: Stream Profiles

    The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.

  • Page 20: White Balance

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: Overlay

    AXIS M3027–PVE Fixed Dome Network Camera Video Gain, measured in decibel (dB), is the amount of amplification applied to the image. A high gain may provide a better image in low light situations but will increase the amount of image noise.
  • Page 22 To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask, on page 23 To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video > Overlay Image.

  • Page 23: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 24: Live View Config

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 25 Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See AXIS Media Control (AMC), on page 11.

  • Page 26: Ptz (Pan Tilt Zoom)

    AXIS M3027–PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ controls are only available for view areas. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: •...

  • Page 27: Advanced

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 33). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 28: Detectors

    Motion Detection Parameters, on page 29. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 34.

  • Page 29: Motion Detection

    AXIS M3027–PVE Fixed Dome Network Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window.
  • Page 30 AXIS M3027–PVE Fixed Dome Network Camera Detectors Note • To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size. • To avoid triggering on small objects, select a high object size.

  • Page 31: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 32 AXIS M3027–PVE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 33: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 34: Setting Up An Action Rule

    AXIS M3027–PVE Fixed Dome Network Camera Events • Time Recurrence – Trigger the rule periodically. See Recurrences, on page 36. This can for example be used to upload an image every 5 minutes. Use Schedule – Trigger the rule according to the selected schedule. See Schedules, on page 36.

  • Page 35: Recipients

    AXIS M3027–PVE Fixed Dome Network Camera Events To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can be activated again.

  • Page 36: Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates, on page 41.

  • Page 37: Recordings 36

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 47 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 38 AXIS M3027–PVE Fixed Dome Network Camera Recordings 5. Click Save to save and start the recording.

  • Page 39: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 40: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 41 Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 42: Date & Time

    To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
  • Page 43 System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 44 To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 45 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 46 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 47: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 40. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 51. UPnP The Axis product includes support for UPnP .

  • Page 48: Network Share

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 49: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 50: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 51: Reset To Factory Default Settings

    AXIS M3027–PVE Fixed Dome Network Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values.

  • Page 52: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 53: Symptoms, Possible Causes And Remedial Actions

    Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 54 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 55 AXIS M3027–PVE Fixed Dome Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount.

  • Page 56: Technical Specifications

    AXIS M3027–PVE Fixed Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Model AXIS M3027–PVE: 5 MP/HDTV 1080p Image sensor 1/3.2" (effective) progressive scan RGB CMOS Lens 2.8 mm, F2.0 Horizontal angle of view: 187° Vertical angle of view: 168°...
  • Page 57 Integration Programming Platform; specifications at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Camera Connection. ONVIF Profile S; specification at www.onvif.org AXIS Media Control SDK*, event trigger data in video stream Quality of Service (QoS) layer 3, DiffServ Model Embedded Linux operating system *Available at www.axis.com...

  • Page 58: Connectors

    Network Cable Coupler IP66 (can fit inside AXIS T94F02D Pendant Kit) AXIS T94F02D Pendant Kit with sunshield For indoor or outdoor use: AXIS T94F01M J-Box/Gang Box Plate and Network Cable Coupler Indoor (coupler must be placed in waterproof area) Skin covers...

  • Page 59: Performance Considerations

    AXIS M3027–PVE Fixed Dome Network Camera Technical Specifications 12 V max 15 mA SD Card Slot Supports microSD cards with up to 64 GB of storage. For best recording performance, use a microSDHC or microSDXC card with speed class 10.
  • Page 60 User Manual Ver. M1.16 AXIS M3027–PVE Fixed Dome Network Camera Date: February 2014 © Axis Communications AB, 2013 Part No. 54020...

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