Axis M3027-PVE User Manual
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Axis M3027-PVE User Manual

Fixed dome network camera
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AXIS M3027-PVE Fixed Dome Network Camera
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Summary of Contents for Axis M3027-PVE

  • Page 1 AXIS M3027-PVE Fixed Dome Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of the • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 3 . AXIS M3027-PVE Fixed Dome Network Camera, and is applicable to • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 • visit Axis Support at www.axis.com/techsup/ Battery The Axis product uses a 3.0 V CR2032 lithium battery as the power Learn More! supply for its internal real-time clock (RTC). Under normal conditions Visit Axis learning center www.axis.com/academy/ for useful trainings, this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    Application Considerations ........AXIS Video Motion Detection ....... . .
  • Page 5 AXIS M3027-PVE Fixed Dome Network Camera Table of Contents Ports & Devices ..........

  • Page 6: Safety Information

    AXIS M3027-PVE Fixed Dome Network Camera Safety Information Safety Information Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

  • Page 7: Hardware Overview

    AXIS M3027-PVE Fixed Dome Network Camera Hardware Overview Hardware Overview Dome cover Control button Status LED microSD card slot Network cable (PoE) comes attached with the product) Focus ring I/O connector Connectors and Buttons Network Connector RJ45 Ethernet connector with Power over Ethernet (PoE).

  • Page 8: Led Indicators

    Resetting the product to factory default settings. See page 59. • Connecting to an AXIS Video Hosting System service. See page 51. To connect, press and hold the button for about 3 seconds until the Status LED flashes green. •...

  • Page 9: Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Set The Root Password

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

  • Page 11: Set Power Line Frequency

    Access the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 59) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS M3027-PVE Fixed Dome Network Camera Access the Product With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 16: Set Up The Product

    Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 17: Video

    Pixel counter. Use the mouse to move and resize the rectangle. View modes A view mode is one of the possible views for this Axis product and can be accessed from the Source drop-down list in the product’s Live View page.
  • Page 18 Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be Limited to a fixed amount. Alternatively, the frame rate can be set as Unlimited, which means the Axis product always delivers the highest frame rate possible under the current conditions.
  • Page 19 GOP-length value saves bandwidth, but the video quality may decrease. A low GOP-length value increases the video quality but needs more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.

  • Page 20: About Stream Profiles

    ONVIF media profiles from this page. Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video > Camera Settings.
  • Page 21 To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 22: View Areas

    The shutter and gain settings affect the amount of motion blur and noise in the image. To adapt to different lighting, available storage space and bandwidth, it is often necessary to prioritize either low motion blur or low noise. The Axis product allows different prioritization in normal light and in low light.
  • Page 23 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 24: About Privacy Masks

    Privacy masks cannot be bypassed using the VAPIX® application programming interface (API). The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 25 AXIS M3027-PVE Fixed Dome Network Camera Video Note Privacy masks in view modes other than the Overview mode may appear warped.

  • Page 26: Configure The Live View Page

    Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 27 Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 28: Ptz (Pan Tilt Zoom)

    AXIS M3027-PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ controls are only available for view areas. About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 29: About Guard Tours

    AXIS M3027-PVE Fixed Dome Network Camera PTZ (Pan Tilt Zoom) About guard tours A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

  • Page 30: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events on page 39). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 31: Detectors

    AXIS M3027-PVE Fixed Dome Network Camera Detectors Detectors About camera tampering Camera Tampering can generate an alarm when the camera is repositioned, or when the lens is covered, spray-painted or severely de-focused. To send an alarm, for example via email, an action rule must be set up.

  • Page 32: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 33 AXIS M3027-PVE Fixed Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings on page 59.

  • Page 34: Axis Video Motion Detection

    AXIS Video Motion Detection is an application that detects moving objects in the camera’s field of view. When a moving object is detected, AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third-party software to for example, record video or send a notification.
  • Page 35 Note To add and modify exclude areas, Internet Explorer and AXIS Media Control (AMC) must be used. To add an exclude area, click Add. The default exclude area is a rectangle placed in the center of the image. Use the mouse to move, reshape and resize the area so that it covers the desired part of the image.
  • Page 36 • Enabling visual confirmation may introduce video latency. Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects, start by modifying the include and exclude areas. If still too many objects are detected, use one or more of the ignore filters.
  • Page 37 AXIS M3027-PVE Fixed Dome Network Camera AXIS Video Motion Detection 4. Click Save to apply the filter. 5. Use visual confirmation to verify the settings. 6. If the result is not satisfactory, increase the filter size in small steps. The filter size can also be set by entering a value between 10 and 50 in the field. The value corresponds to the distance from the center of the cross to one of the arrowheads.

  • Page 38: Using The Application In An Action Rule

    The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion. 1. Insert an SD card in the Axis product, or go to Setup > System Options > Storage in the Axis product’s webpages and configure the product to use a network share.

  • Page 39: Events

    Events The Event pages allow you to configure the Axis product to perform actions when different events occur. For example, the product can start a recording or send an email notification when motion is detected. The set of conditions that defines how and when the action is triggered is called an action rule.
  • Page 40 Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 41: Add Recipients

    AXIS M3027-PVE Fixed Dome Network Camera Events • Overlay Text – Display an overlay text. See How to include overlay text in an action rule on page 23. • PTZ Control Preset Position – Go to a preset position. Guard Tour – Start a guard tour. See About guard tours on page 29.
  • Page 42 Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 49.

  • Page 43: Create Schedules

    AXIS M3027-PVE Fixed Dome Network Camera Events Create Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below.

  • Page 44: Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 45: Export Video Clip

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 55. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 46: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 47: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 48 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 49: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 50: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 51 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup Note •...
  • Page 52 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 53 (LAN) from the public network (Internet). Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router.
  • Page 54 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 55: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 56 Formatting the SD card will remove all data and recordings stored on the card. The Axis product can be configured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 file system. If the card has a different file system, the card will automatically be formatted to ext4.

  • Page 57: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 58: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings on page 59.

  • Page 59: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 60 AXIS M3027-PVE Fixed Dome Network Camera System Options It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance and click Default.

  • Page 61: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

  • Page 62: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems upgrading the firmware Firmware upgrade failure If the firmware upgrade fails, the product reloads the previous firmware.
  • Page 63 The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4 on page 53.
  • Page 64 AXIS M3027-PVE Fixed Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options >...

  • Page 65: Technical Specifications

    AXIS M3027-PVE Fixed Dome Network Camera Technical Specifications Technical Specifications You can find the latest version of the technical specifications at www.axis.com Connectors I/O Connector Function Notes Specifications 0 V DC 0 V DC (-) DC output Can be used to power auxiliary equipment.

  • Page 66: Performance Considerations

    Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 67 User Manual Ver. M5.4 AXIS M3027-PVE Fixed Dome Network Camera Date: July 2016 © Axis Communications AB, 2014 - 2016 Part No. 1474622...

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