Solutions to Common Problems
FOOD NOT HEATING EVENLY
Improper cookware. Select flat-bottomed cookware of a proper size to fit element.
Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
POOR COOKING RESULTS
• Many factors affect cooking results. Adjust the recipe's recommended power levels or
• Cookware is too lightweight or warped. Use heavier quality cookware so foods being
prepared may cook more evenly.
SCRATCHES OR ABRASIONS ON CERAMIC GLASS
Coarse particles (such as salt or sand) are between cooktop and utensil. Be sure cooktop
surface and bottom of utensils are clean before use. Small scratches do not affect
cooking and will become less visible with use.
Cleaning materials not recommended for glass ceramic cooktop have been used. See
Ceramic-Glass Cooktop section in this Owner's Guide.
Cookware with rough bottom has been used. Use flat-bottomed, smooth utensils. See
Selecting Surface Cooking Utensils in this Owner's Guide.
METAL MARKS ON CERAMIC GLASS COOKTOP SURFACE
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a mildly abrasive cleanser to remove marks.