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Troubleshooting
T
roubleshooting
Problems And Solutions
If any trouble occurs, first check the following table for possible problems.
• Some functions of this unit may be disabled by some settings made on this unit.
• What might seem to be a malfunction in your unit may just be the result of slight misoperation
or miswiring.
About settings
Problem
Reason
• Cannot set up the subwoofer.
Subwoofer is not set
• Cannot set up subwoofer phase.
to on.
• No output from the subwoofer.
The dual zone function
• Cannot set up the low pass filter.
is enabled.
• Cannot set up the high pass filter.
• Cannot select the output
The dual zone function
destination of the subsource in
is disabled.
the dual zone.
• Cannot adjust the volume of the
rear speakers.
• Cannot set up the equalizer.
The dual zone function
• Cannot set up the crossover
is enabled.
network.
"DSP Select" is set to
"Bypass".
About audio operations
Problem
Reason
Radio reception is poor.
The car antenna is not
extended.
The antenna control
wire is not connected.
Cannot play audio files stored in
"CD Read" is set to "2".
a disc.
Cannot select a folder.
The random play
function is enabled.
Cannot perform repeat play
The PBC function is
during VCD playback.
enabled.
The specified disc does not play,
The disc is quite dirty.
but another one plays instead.
The disc is severely
scratched.
The sound skips when an audio
The disc is scratched
file is being played.
or dirty.
The recording
condition is bad.
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104
Solution
Set the subwoofer to on.
Speaker setup
(P.90).
See
Set the dual zone function to off.
Zone Control
(P.97).
See
Set the dual zone function to on.
Zone Control
(P.97).
See
Set the dual zone function to off.
Zone Control
(P.97).
See
Set "DSP Select" to "Through".
DSP select
(P.93).
See
Solution
Pull out the antenna all the way.
Connect the wire correctly.
See "Connection" in the Quick Start Guide.
Set "CD Read" to "1".
Disc setup
(P.23).
See
Turn off the random function.
Turn off the PBC function.
Clean the disc.
Precautions on handling discs
(P.4).
See
Try another disc instead.
Clean the disc.
Precautions on handling discs
See
(P.4).
Record the file again or use another disc.
Other
Problem
Reason
The Touch Sensor Tone doesn't
The preout jack is being
sound.
used.
Error Messages
When you fail to operate the unit correctly, the cause of the failure appears as the message on
the screen.
Error Message
Cause
Protect
Protective circuit has been activated
because a speaker cord has shorted
or it has come in contact with the
car chassis.
Hot Error
When the internal temperature of
this unit rises to 60°C or more, the
protection circuit is activated and
you may not be able to operate
the unit.
Mecha Error
The disc player is malfunctioning.
Disc Error
An unplayable disc is inserted.
Read Error
The disc is quite dirty.
Disc is upside down.
Region Code
The disc you wanted to play has a
Error
region code that cannot be played
with this unit.
Parental Level
The disc you wanted to play has a
Error
higher level than the parental level
you set.
Error 07–67
The unit is not operating correctly
due to some reason or other.
No Device (USB
The USB device is selected as a
device)
source although no USB device is
connected.
Disconnected
The iPod/Bluetooth audio player
(iPod, Bluetooth
is selected as a source although
audio player)
no iPod/Bluetooth audio player is
connected.
No Media file
The connected USB device contains
no playable audio file. Media was
played that doesn't have data
recorded that the unit can play.
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Troubleshooting
Solution
The Touch Sensor Tone cannot be output
from the preout jack.
Solution
Wire or insulate the speaker cord as
appropriate and then push the <Reset>
button (P.107).
Use the unit again after reducing the
temperature of the unit.
Eject the disc and try inserting it again. Contact
the Kenwood dealer if this indicator continues
blinking or the disc cannot be ejected.
Change the disc.
Playable Media And Files
(P.108).
See
Clean the disc.
Precautions on handling discs
(P.4).
See
Load the disc with the labeled side up.
See
Region Codes In The World (P.113)
or try
another disc.
Set the parental level.
Parental level
(P.22).
See
Push the unit's Reset button. If the "Error
07−67" message does not disappear, see your
nearest Kenwood dealer.
Change the source to any source other than
USB/iPod. Connect a USB device, and change
the source to USB again.
Change the source to any source other than
iPod/Bluetooth. Connect an iPod/Bluetooth
audio player, and change the source to iPod/
Bluetooth again.
Playable Media And Files (P.108)
See
and try
another USB device.
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