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22 Troubleshooting and service information
I cannot download
images from the
camera to my
computer.
The camera does
not shoot even
when pressing the
shutter button.
I cannot print
images with
PictBridge-
compliant printers.
Technical support
For technical assistance, free driver updates, product information, and news releases, visit
the following web site:
The free space on the hard disk of
your computer is insufficient.
There is no power being supplied
to the camera.
The battery is running low.
The camera is not in the capture
mode.
The shutter button was not pressed
all the way down.
The internal memory or memory
card does not have any free space.
The flash is recharging.
The camera does not recognize the
memory card.
The camera is connected to the
printer when the camera is
powered off.
http://www.BenQ.com
Ensure that the hard disk has
enough space for running Windows
and that the drive for loading image
files has free space equal to or
greater than the memory card in
the camera.
Recharge the battery.
Recharge the battery.
Switch to the capture mode.
Press the shutter button all the way
down.
Load a new card or delete
unwanted files.
Wait until the flash mode icon,
indicated on the screen, stops
flashing.
Format the memory card before the
initial use or before using with
another camera.
Turn on the camera, select
PictBridge, and then connect to the
printer.
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