D-Link AirPlus DWL-800AP+ Manual page 22

Troubleshooting
4. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you
want. However, the positioning of the products within your environment will
affect the wireless range. Please refer to Installation Considerations in the
Wireless Basics section of this manual for further information about the most
advantageous placement of your D-Link wireless products.
5. Why does my wireless connection keep dropping?
•
Antenna Orientation- Try different antenna orientations for the
DWL-800AP+. Try to keep the antenna at least 6 inches away from
the wall or other objects.
•
If you are using 2.4GHz cordless phones, X-10 equipment or other
home security systems, ceiling fans, and lights, your wireless
connection will degrade dramatically or drop altogether. Try changing
the Channel on your Router, Access Point and Wireless adapter to a
different channel to avoid interference.
•
Keep your product away (at least 3-6 feet) from electrical devices that
generate RF noise, like microwaves, Monitors, electric motors, etc.
6. Why can't I get a wireless connection?
If you have enabled Encryption on the DWL-800AP+, you must also enable
encryption on all wireless clients in order to establish a wireless connection.
•
Make sure that the encryption bit level is the same on the
DWL-800AP+ and the Wireless Client.
•
Make sure that the SSID on the DWL-800AP+ and the Wireless
Client are exactly the same. If they are not, wireless connection will
not be established.
•
Check that the DWL-800AP+ is configured properly, whether as a
repeater or an access point.
•
Check that the wireless clients are working properly.
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