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MANUEL D'INSTRUCTION Á L'INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
STOP
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL
OR CALL CUSTOMER SERVICE BEFORE YOU RETURN
THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.
For Customer Service: email: parts@twinstarhome.com
PARE
SI TIENE ALGÚN PROBLEMA O PREGUNTAS,
ENVÍE UN MENSAJE DE CORREO ELECTRÓNICO O LLAME AL SERVICIO
DE ATENCIÓN AL CLIENTE ANTES DE DEVOLVER
ESTE PRODUCTO A LA TIENDA EN LA QUE LO COMPRÓ.
Servicio de atención al cliente: Correo electrónico: parts@twinstarhome.com
ARRET
SI VOUS AVEZ DES PROBLÈMES OU QUESTIONS,
ENVOYEZ UN COURRIEL AU SERVICE À LA CLIENTÈLE OU APPELEZ LE
SERVICE À LA CLIENTÈLE AVANT DE RETOURNER
Pour le service à la clientèle : courriel : parts@twinstarhome.com
MANUEL D'INSTRUCTION Á L'INTÉRIEUR
MANUAL DE INSTRUCCIONES ADJUNTO
INSTRUCTION MANUAL ENCLOSED
ATTENTION
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203
ATENCIÓN
Línea para llamadas en inglés: 866-661-1218
Línea para llamadas en español: 866-661-1218
Línea para llamadas en francés: 866-374-9203
ATTENTION
CE PRODUIT OÙ VOUS L'AVEZ ACHETÉ.
pour le service en anglais, composez le 866-661-1218
pour le service en espagnol, composez le 866-661-1218
pour le service en français, composez le 866-374-9203
INSTRUCTION MANUAL ENCLOSED
Meijer.com
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Summary of Contents for Twin-Star International 35HF500GRA- OAK
- Page 1 Meijer.com INSTRUCTION MANUAL ENCLOSED MANUEL D’INSTRUCTION Á L’INTÉRIEUR MANUAL DE INSTRUCCIONES ADJUNTO ATTENTION STOP STOP IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL OR CALL CUSTOMER SERVICE BEFORE YOU RETURN THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED. For Customer Service: email: parts@twinstarhome.com in English Call: 866-661-1218 in Spanish Call: 866-661-1218 in French Call: 866-374-9203...
- Page 2 DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. Thank you and congratulations on your purchase of a Twin-Star International, Inc. (Twin-Star) fireplace. Please read the Operating Instructions before using this appliance.
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Page 3: Important Instructions
Meijer.com IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 18. The heaters must not be located immediately 2. - Page 4 Meijer.com INSTALATION INSTRUCTION TOOL REQUIRED Magnetic Phillips Screw Driver Rotary Hammer / Electric Drill Unpacking the Electric Fireplace WARNING! Do NOT use this Electric Fireplace if any part has been under water. Immediately call a qualified service technician to inspect and to replace any part of the electrical system if necessary.
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Page 5: Installation Instruction
Meijer.com INSTALLATION INSTRUCTION Take away the bracket and then drill 4pcs Φ 8mm,40mm deep holes on the wall. Put the plastic wall plug in to the hole.(Fig.4 ) If the wall is solid wood, drill 4pcs Φ 3.8 mm, 40mm deep holes on the wood and no needed of the plastic wall plug. Note: When install the fireplace to the solid wood wall, please choose 16 Inches in length between the 2 holes. -
Page 6: Electrical Specifications
Meijer.com used, it must be a minimum 14 AWG ; three wires FIREPLACE LOCATION with grounding type plug connector and rated When choosing a location for your new fireplace, not less than 1875 Watts. The cord shall not be ensure that the general instructions are followed. more than 20 feet (6 m) in length. - Page 7 Meijer.com OPERATING INSTRUCTIONS-CONTROL FUNCTIONS This appliance can be operated by both remote control and manual button. Once the unit has been properly connected to an earthed electrical outlet, turn on the main power switch located on the left hand side of the appliance. A beep should be heard when the power is first applied.
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Page 8: Remote Control Functions
Meijer.com REMOTE CONTROL FUNCTIONS REMOTE CONTROL FEATURES WORK SEAMLESSLY WITH CONTROL PANEL FUNCTIONS 5 BUTTONS REMOTE Fig. 12 Models : 35HF500GRA -ESP /BLK/ OAK NOTE: The fireplace Main Power Switch must be switched ON in order for the Remote Control to function. POWER The Power button will put the fireplace in a standby mode. -
Page 9: Parts List
Meijer.com PARTS LIST 35HF500GRA-ESP Part Name 35HF500GRA-BLK 35HF500GRA-OAK Left Heater/Blower Assembly Right Heater/Blower Assembly Flame Blower Assembly Main Power Switch Main Control PCBA Right Backlight PCBA Left Backlight PCBA Control Panel Circuit Board Remote Control- 5 Buttons TROUBLE & SHOOTING GUIDE PROBLEM SOLUTION 1a. -
Page 10: Year Limited Warranty
1 YEAR LIMITED WARRANTY Twin-Star ™ Electric Fireplace Models BASIC WARRANTY Twin-Star International, Inc. (hereinafter referred to 7. All other warranties – expressed of implied – with respect to the product, its components and collectively as the (“Company”) warrants that your...
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Questions and answers
I need help replacing the cord.
The document states: "If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard." Therefore, you should contact the manufacturer or a qualified professional to replace the cord. Do not attempt to replace it yourself.
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