Twin-Star International 23EF025GRA Owner Operating Instructions
Twin-Star International 23EF025GRA Owner Operating Instructions

Twin-Star International 23EF025GRA Owner Operating Instructions

Electric fireplace vent free fireplace with heater

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V E N T F R E E F I R E P L A C E W I T H H E A T E R
MODELS: 23EF025GRA, 28EF025GRS &
PLEASE READ THIS MANUAL BEFORE INSTALLING
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, AN ELECTRIC SHOCK OR FIRE MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS
AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.
Thank you and congratulations on your purchase of a Twin-Star International, Inc.
fireplace. Please read the Installation & Operating Instructions before using this
appliance.
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible electric shock, fire hazard
and/or injury and will void the warranty.
Installation of Electric Fireplace Insert, should take 15 minutes. The only tool required is a
Phillips head screwdriver, not supplied with this unit.
For Customer Service:
www.tsicustomerservice.com
866-661-1218
E L E C T R I C F I R E P L A C E
I N S E R T
OWNERS OPERATING MANUAL
33EF025GRS

CONSUMER SAFETY INFORMATION

AND OPERATING THIS APPLIANCE
WARNING!!
Twin-Star International, Inc.
Delray Beach, FL 33445
U.S.A.
Made in China
Printed in China
E-1
AT T E N T I O N
ALSO Requires-
Wood Fireplace Mantel

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Joanne Townsend
January 22, 2025

Can you buy replacement buttons for a Twin Star model 23EF025GRA

Summary of Contents for Twin-Star International 23EF025GRA

  • Page 1 DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. Thank you and congratulations on your purchase of a Twin-Star International, Inc. fireplace. Please read the Installation & Operating Instructions before using this appliance.
  • Page 2: Important Instruction

    IMPORTANT INSTRUCTION When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 18. The heaters must not be located immediately 2.
  • Page 3 FIREPLACE REAR VIEW OF FIREPLACE INSERT location you have chosen for your fireplace. PARTS LIST Part Name 23EF025GRA 33EF025GRS 28EF025GRS Emberbed Heater/Blower Assembly Control Panel - 5 Buttons Control Panel - 6 Buttons...
  • Page 4 with grounding type plug connector and rated MANTEL LOCATION not less than 1875 Watts. The cord shall not be more than 20 feet (6 m) in length. When choosing a location for your new fireplace, ensure that the general instructions are followed. ELECTRICAL SPECIFICATIONS Also, for best effect, install the fireplace out of direct sunlight.
  • Page 5 7H, 8H and 9H) and the OFF setting. - DOWNLIGHT (28EF025GRS and 33EF025GRS only) The downlight illuminates the inside of the firebox. There are two downlight settings on and undulating downlight. Figure 4 Model # 23EF025GRA Figure 5 Model # 28EF025GRS & 33EF025GRS...
  • Page 6 Figure 6 Note: When a function is changed from the control panel or remote control there will be a corresponding indicator (see Figure 6) on the upper-right of the projection screen. The indicator shows the function changed and the level selected by the control panel or remote control.
  • Page 7 TROUBLESHOOTING GUIDE MODELS: 23EF025GRA, 28EF025GRS & 33EF025GRS PROBLEM SOLUTION 1a. Check that unit is plugged into a standard powered 120V outlet. 1. No power, logs do not glow 1b. Press power button several times, make sure power is set at "ON" position.
  • Page 8: Year Warranty

    1 YEAR WARRANTY BASIC WARRANTY: Twin-Star International, Inc., hereinafter referred to collectively as the (“Company”), warrants that your new ClassicFlame Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations.

This manual is also suitable for:

28ef025grs33ef025grs

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