Replacement Parts - HearthSense ANI Manual

Vent–free arched fireplace
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When ignitor button
1. Ignitor is positioned wrong.
is pressed in,
2. Ignitor electrode is broken.
3. Ignitor electrode is not connected to
ignitor cable.
4. Ignitor cable is pinched or wet.
5. Broken ignitor cable.
6. Bad piezo ignitor.
When ignitor button
1.Gas supply is turned off or equipment
is pressed in, there
shutoff valve is closed.
is no spark at
2.Control knob not fully pressed in while
ODS/pilot.
pressing ignitor button.
3. Air in gas lines when installed.
4.ODS/pilot is clogged.
5.Gas regulator setting is not correct.
6.Bad piezo ignitor.
7.Depleted gas supply.
ODS/pilot lights but
1.Control knob is not fully pressed in.
flame goes out
2.Control knob is not pressed in long
when control knob
enough.
is released
3.Equipment shutoff valve is not fully open.
4.Thermocouple connection is loose at the
control valve.
5.Thermocouple damaged.
6.Control valve damaged.

REPLACEMENT PARTS

NOTE: Use only original replacement parts.
This will protect your warranty coverage
for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can't supply original replacement parts,
call Customer Service toll free number at
(1-877-886-5989) for referral information.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product.
If they can't supply original replacement part(s),
Call Customer Service toll free number at
(1-877-886-5989) for referral information.
REPLACEMENT PARTS
When calling Customer Service, or your dealer, have ready:
Your Name
Your Address
Mode and serial numbers of your heater
How heater was malfunctioning
Type of gas used (propane/LP or NG)
Purchase date
Warranty card
Usually, we will ask you to return
When calling Customer Service, have ready
Model number of your heater
The replacement part number
23
1.Replace ignitor.
2.Replace pilot.
3.Reconnect ignitor cable.
4.Free ignitor cable if pinched by any metal
or tubing. Keep ignitor cable dry.
5.Replace ignitor cable.
6.Replace piezo ignitor.
1.Turn on gas supply of open equipment
shutoff valve.
2.Fully press in control knob while
pressing ignitor button.
3.Continue holding down control knob.
Repeat igniting operation until air is moved.
4.Clean ODS/pilot (see Cleaning
Maintenance Page 20) or replace
ODS/pilot assembly.
5.Replace gas valve.
6.Replace ignitor.
7.Contact your local gas company.
1.Press in control knob fully.
2. After ODS/pilot lights, keep control knob
pressed in 30 seconds.
3.Fully open equipment shutoff valve.
4.Hand tighten until snug, and then tighten
1/4 turn more.
5.Replace pilot.
6.Contact Dealer or Customer Service.
and

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