1. Manuals
  2. Brands
  3. Supero Manuals
  4. Motherboard
  5. X9DRG-HF+II
  6. User manual

Supero X9DRG-HF+II User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
X9DRG-HF+II
X9DRG-HTF+II
USER'S MANUAL
Revision 1.0a

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the X9DRG-HF+II and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Supero X9DRG-HF+II

Summary of Contents for Supero X9DRG-HF+II

  • Page 1 X9DRG-HF+II X9DRG-HTF+II USER’S MANUAL Revision 1.0a...
  • Page 2 This product, including software and docu- mentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except as expressly permitted by the terms of said license.

  • Page 3: About This Motherboard

    2600(v2) Series Processors (Socket R LGA 2011) which offers QPI (Intel QuickPath Interface) Technology (V.1.1) providing point-to-point connection with a transfer speed of up to 8.0 TG/s. With the PCH C602 chipset built in, the X9DRG-HF+II/ HTF+II motherboard supports Intel® Intelligent Power Node Manager, Managment Engine (ME), Rapid Storage Technology, Desktop Management Interface (DMI), PCI-E Gen.

  • Page 4: Conventions Used In The Manual

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Conventions Used in the Manual Pay special attention to the following symbols for proper system installation and to prevent damage to the system or injury to yourself: Warning: Important information given to ensure proper system installation or to prevent...
  • Page 5 Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Web Site: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML...

  • Page 6: Table Of Contents

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Table of Contents Preface Chapter 1 Overview Overview ......................1-1 Processor and Chipset Overview..............1-11 Special Features ................... 1-12 PC Health Monitoring ..................1-12 ACPI Features ....................1-13 Power Supply ....................1-13 Super I/O ....................... 1-13 Advanced Power Management ..............1-14 Intel Intelligent Power Node Manager (NM) ..........
  • Page 7 Table of Contents Back Panel I/O Port Locations and Definitions ........... 2-18 Universal Serial Bus (USB) ..............2-19 Video Connection ..................2-19 Ethernet Ports ..................2-20 Unit Identifier Switch ................2-21 Front Control Panel ..................2-22 Front Control Panel Pin Definitions............... 2-23 NMI Button ....................
  • Page 8 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual BMC Heartbeat LED ................2-38 Rear UID LED ..................2-39 Serial ATA Connections ................. 2-40 Serial ATA Ports..................2-40 Chapter 3 Troubleshooting Troubleshooting Procedures ................3-1 Technical Support Procedures ................ 3-5 Battery Removal and Installation ..............3-6 Frequently Asked Questions ................

  • Page 9: Chapter 1 Overview

    Checklist Congratulations on purchasing your computer motherboard from an acknowledged leader in the industry. Supermicro boards are designed with the utmost attention to detail to provide you with the highest standards in quality and performance Note 1: This motherboard is intended to be used in a Supermicro chassis as an integrated server platform solution.
  • Page 10 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual. The motherboard you've received may or may not look exactly the same as the graphics...

  • Page 11: Motherboard Layout

    Note 1: For the latest CPU/Memory updates, please refer to our Website at http://www.supermicro.com/products/motherboard/ for details. Note 2: Changing BMC log-in information is recommended during initial system power-on. The default username is ADMIN and password is ADMIN. For BMC best practices, please refer to: http://www.supermicro. com/products/nfo/files/IPMI/Best_Practices_BMC_Security.pdf...
  • Page 12 Use only the correct type of onboard CMOS battery as specified by the manufac- turer. Do not install the onboard battery upside down to avoid possible explosion. • The X9DRG-HTF+II supports two X540-based (10G) TLAN connections; the X9DRG-HF+II supports two i350-based 1G LAN ports.
  • Page 13 Front Panel Control Header Chassis Intrusion JOH1 Overheat LED Indicator JLAN1/JLAN2 X540_based 10G Ethernet LAN Ports 1/2 (X9DRG-HTF+II); i350)_based 1G LAN Ports 1/2 (X9DRG-HF+II) JPW1 SMC-Proprietary 62-pin PWR Connector (Warning-Next Page) JPW2 SMC-Proprietary 10-pin PWR Connector (Warning-Next Page) JPW5~8 12V 8-pin GPU Connectors (Warning-Next Page)
  • Page 14 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual (CPU2) Slot3/ PCI-E 3.0 x16 Slots (Available when CPU2 is populated) Slot4 (PCH) Slot6 PCI-E 2.0 x4 in x8 Slot UID Switch T-SGPIO1/2 Serial_Link General Purpose I/O Headers 0/1 for I-SATA Ports T-SGPIO-S Serial_Link General Purpose I/O Header -S for S-SATA Ports USB 0/1 Back Panel USB 2.0 Ports 0/1...

  • Page 15: Motherboard Features

    Note 1: 1866 MHz memory speed is dependent on Intel E5-2600v2 CPUs. Note 2: For the latest memory updates, please refer to the Tested Memory List posted on our website (http://www.supermicro.com/products/ motherboard). • Virtualization: VT-x, VT-d, and VT-c •...

  • Page 16: Peripheral Devices

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual I/O Devices SATA Connections • SATA Ports Two (2): SATA 3.0 Ports (I- SATA0~I-SATA1) (from AHCI) Four (4) SATA 2.0 Ports (I- SATA2~5) Four (4) SATA 2.0 Ports (S- SATA0~3) (from SCU: Storage Control Unit) •...
  • Page 17 Note 2: No Super I/O chip is installed in this motherboard. Note 3: Changing BMC log-in information is recommended during initial system power-on. The default username is ADMIN and password is ADMIN. For BMC best practices, please refer to: http://www.supermicro. com/products/nfo/files/IPMI/Best_Practices_BMC_Security.pdf...

  • Page 18: System Block Diagram

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual #1-8 #1-7 #1-6 #0-8 #1-5 #0-7 #1-4 #0-6 #1-3 #0-5 #1-2 #0-4 #1-1 CPU 2 CPU 1 #0-3 Sandybridge-EP Sandybridge-EP #0-2 8 SNB CORE 8 SNB CORE #0-1 DDR-III DDR-III PCI-E X16 Gen3 PCI-E X16 Gen3...

  • Page 19: Processor And Chipset Overview

    Processor and Chipset Overview Built upon the functionality and the capability of Intel E5-2600(v2) Series Proces- sors (Socket R LGA 2011) and the C602 chipset, the X9DRG-HF+II/X9DRG-HTF+II motherboard provides the performance and feature sets required for dual_proces- sor-based 1U or 2U GPU server platforms.

  • Page 20: Special Features

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Special Features Recovery from AC Power Loss The Basic I/O System (BIOS) provides a setting that determines how the system will respond when AC power is lost and then restored to the system. You can choose for the system to remain powered off (in which case you must press the power switch to turn it back on), or for it to automatically return to the power-on state.

  • Page 21: Acpi Features

    It is even more important for processors that have high CPU clock rates. The X9DRG-HF+II/X9DRG-HTF+II motherboard supports SMC-Proprietary 62-pin, 10-pin power connectors and 12V 8-pin power connectors. In areas where noisy power transmission is present, you may choose to install a line filter to shield the computer from noise.

  • Page 22: Advanced Power Management

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual The Super I/O provides functions that comply with ACPI (Advanced Configuration and Power Interface), which includes support of legacy and ACPI power manage- ment through an SMI or SCI function pin. It also features auto power management to reduce power consumption.

  • Page 23: Wpcm450R Ddr2 Memory Interface

    Chapter 1: Overview The WPCM450R Controller interfaces with the host system via PCI connections to communicate with the graphics cores. It supports USB 2.0 and 1.1 for remote keyboard/mouse/virtual media emulation. It also provides LPC interface support to control Super IO functions. The WPCM450R Controller is connected to the network via an external Ethernet PHY module or shared NCSI connections.
  • Page 24 • RMCP+ protocol supported Note 1: For more information on IPMI configuration, please refer to the IPMI User's Guide posted on our website at http://www.supermicro.com/ support/manuals/. Note 2: The term "IPMI controller" and the term "BMC controller" can be used interchangeably in this section.

  • Page 25: Chapter 2 Installation

    The following statements are industry-standard warnings, provided to warn the user of situations which have the potential for bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assis- tance. Only certified technicians should attempt to install or configure components.
  • Page 26 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta.

  • Page 27: Product Disposal

    Chapter 2: Installation Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要が あります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 28: Static-Sensitive Devices

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid dam- aging your system board, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD.

  • Page 29: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the LGA2011 Processor 1. There are two load levers on the LGA2011 socket. To open the socket cover, first press and release the load lever labeled 'Open 1st'.
  • Page 30 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual 2. Press the second load lever labeled 'Close 1st' to release the load plate that covers the CPU socket from its locking position. Pull lever away from Press down on Load the socket Lever labeled 'Close 1st' 3.
  • Page 31 Chapter 2: Installation 1. Use your index fingers to loosen the lever and open the load plate. 2. Using your thumb and the index finger, remove the 'WARNING' plastic cap from the socket. Socket Keys CPU Keys 3. Use your thumb and index finger to hold the CPU on its edges. Align the CPU keys, which are semi-circle cutouts, against the socket keys.
  • Page 32 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual vertically. Do not rub the CPU against the surface or against any pins of the socket to avoid damaging the CPU or the socket.) 5. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed.

  • Page 33: Installing A Passive Cpu Heatsink

    Chapter 2: Installation Installing a Passive CPU Heatsink 1. Apply the proper amount of thermal grease to the heatsink. 2. Place the heatsink on top of the CPU so that the two mounting holes on the heatsink are aligned with those on the retention mechanism. 3.

  • Page 34: Removing The Heatsink

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Removing the Heatsink Warning: We do not recommend that the CPU or the heatsink be removed. However, if you do need to uninstall the heatsink, please follow the instructions below to uninstall the heatsink to prevent damage done to the CPU or the CPU socket.

  • Page 35: Installing And Removing The Memory Modules

    Chapter 2: Installation Installing and Removing the Memory Modules Note: Check Supermicro's website for recommended memory modules. CAUTION Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Installing & Removing DIMMs 1. Insert the desired number of DIMMs into the memory slots, starting with P1- DIMMA1.
  • Page 36 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Memory Support for the X9DRG-HF+II/X9DRG-HTF+II Motherboard The X9DRG-HF+II/X9DRG-HTF+II motherboard supports up to 1 TB of Load Reduced (LRDIMM), 512 GB of Registered (RDIMM) or 128 GB of Unbuffered (UDIMM) ECC/Non-ECC DDR3 800/1066/1333/1600/1866 MHz 240-pin 4-channel memory modules in 16 DIMM slots.
  • Page 37 1600 1866 1866 Note: For detailed information on memory support and updates, please refer to the SMC Recommended Memory List posted on our website at http://www.supermicro.com/support/resources/mem.cfm. Populating RDIMM (ECC) Memory Modules Intel E5-2600(v2) Series Processor RDIMM Memory Support Ranks Memory Capacity...
  • Page 38 1333, 1333 1333 Note: For detailed information on memory support and updates, please refer to the SMC Recommended Memory List posted on our website at http://www.supermicro.com/support/resources/mem.cfm. Populating RDIMM (ECC) Memory Modules Intel E5-2600 Series Processor RDIMM Memory Support Ranks Memory Capacity...
  • Page 39 1066 1066 (QDP) Note: For detailed information on memory support and updates, please refer to the SMC Recommended Memory List posted on our website at http://www.supermicro.com/support/resources/mem.cfm. Intel E5-2600 Series Processor LRDIMM Memory Support Ranks Memory Speed (MT/s) and Voltage Validated by Slot per Channel (SPC) and DIMM Per...

  • Page 40: Motherboard Installation

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis. Make sure that the locations of all the mounting holes for both motherboard and chassis match. Although a chassis may have both plastic and metal mounting fas- teners, metal ones are highly recommended because they ground the motherboard to the chassis.

  • Page 41: Installing The Motherboard

    Chapter 2: Installation Installing the Motherboard 1. Install the I/O shield into the chassis. 2. Locate the mounting holes on the motherboard. 3. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis. 4.

  • Page 42: Control Panel Connectors And I/O Ports

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Control Panel Connectors and I/O Ports The I/O ports are color coded in conformance with the PC 99 specification. See the picture below for the colors and locations of the various I/O ports. Back Panel Connectors and I/O Ports X9DRG-HF+II Rev.

  • Page 43: Universal Serial Bus (Usb)

    USB/0/1 JWD1 2. BP USB1 JPG1 JLAN2 JLAN1 IPMI LAN 3. USB 8/9 CTRL 4. VGA BIOS Battery JBT1 JPME2 JSD1 JPLD1 X9DRG-HF+II Rev. 1.00 CPU1 CLOSE 1st OPEN 1st CPU2 CLOSE 1st FANH FANG OPEN 1st JPW11 FANE 2-19...

  • Page 44: Ethernet Ports

    I/O backplane on the P2V5SB SGND motherboard. These LAN ports sup- TD0+ Act LED port 1G LAN on the X9DRG-HF+II, TD0- P3V3SB and support 10G LAN on the X9DRG- TD1+ Link 100 LED (Yel- HTF+II In addition, an IPMI_Dedi-...

  • Page 45: Unit Identifier Switch

    Note: UID can also be triggered via IPMI on the motherboard. For more 1. UID Switch information on IPMI, please refer to the IPMI User's Guide posted on our website @ http://www.supermicro. com. USB/0/1 JWD1 JPG1 JLAN2...

  • Page 46: Front Control Panel

    These connectors are designed specifically for use with Supermicro's server chassis. See the figure below for the descriptions of the various control panel buttons and LED indicators. Refer to the following section for descriptions and pin definitions.

  • Page 47: Front Control Panel Pin Definitions

    JWD1 JPG1 JLAN2 JLAN1 IPMI LAN CTRL BIOS Battery JBT1 Ground JPME2 JSD1 JPLD1 X9DRG-HF+II Rev. 1.00 FP PWRLED 3.3 V CPU1 CLOSE 1st HDD LED ID_UID_SW/3/3V Stby OPEN 1st NIC1 Link LED NIC1 Activity LED NIC2 Activity LED NIC2 Link LED...

  • Page 48: Hdd Led/Uid Switch

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual HDD LED/UID Switch HDD LED/UID Switch Pin Definitions (JF1) The HDD/UID LED connection is located on pins Pin# Definition 13 and 14 of JF1. Attach a hard drive LED cable UID Switch/3,3V here to display disk activity status (for any hard...

  • Page 49: Overheat (Oh)/Fan Fail/Pwr Fail/Uid Led

    JLAN2 JLAN1 IPMI LAN C. PWR Supply Fail CTRL BIOS Battery JBT1 JPME2 Ground JSD1 JPLD1 X9DRG-HF+II Rev. 1.00 3.3 V CPU1 FP PWRLED CLOSE 1st ID_UID_SW/3/3V Stby HDD LED OPEN 1st NIC1 Link LED NIC1 Activity LED NIC2 Activity LED...

  • Page 50: Reset Button

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Reset Button Reset Button Pin Definitions (JF1) The Reset Button connection is located Pin# Definition on pins 3 and 4 of JF1. Attach it to a Reset hardware reset switch on the computer Ground case. Refer to the table on the right for pin definitions.

  • Page 51: Connecting Cables

    Chapter 2: Installation Connecting Cables Power Connectors To provide adequate power supply to the motherboard, the X9DRG-HF+II/-HTF contains the following components. See the tables below for 8-pin power connec- tor pin definitions. • One (1) SMC-Proprietary 62-pin Power Connector (located at JPW1), •...

  • Page 52: Fan Headers

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Fan Headers Fan Header Pin Definitions This motherboard has twelve fan head- Pin# Definition ers on the motherboard. Fans 1~4 are Ground for CPU/system use, and Fans A~H for +12V GPU use. All these 4-pin fans headers are...

  • Page 53: Tpm Header/Port 80

    A. TPM/Port 80 Header USB/0/1 JWD1 B. JOH1 JPG1 JLAN2 JLAN1 IPMI LAN CTRL BIOS Battery JBT1 JPME2 JSD1 JPLD1 X9DRG-HF+II Rev. 1.00 CPU1 CLOSE 1st OPEN 1st CPU2 CLOSE 1st FANH FANG OPEN 1st JPW11 FANE 2-29...

  • Page 54: Internal Speaker

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Internal Speaker Internal Buzzer Pin Definition The speaker header, located at Pin# Definitions JSPK1, can be connected to an exter- Pin 1 Pos. (+) Beep In nal buzzer to provide audible indica- Pin 2 Neg. (-) Alarm tions for various beep codes.

  • Page 55: T-Sgpio1/2/-S Headers

    USB/0/1 A. T-SGPIO1 JWD1 JPG1 B. T-SGPIO2 JLAN2 JLAN1 IPMI LAN C. T-SGPIOS CTRL BIOS Battery JBT1 JPME2 JSD1 JPLD1 X9DRG-HF+II Rev. 1.00 CPU1 CLOSE 1st OPEN 1st CPU2 CLOSE 1st FANH FANG OPEN 1st JPW11 FANE 2-31...

  • Page 56: Jumper Settings

    Setting Definition LAN1/2 Enable Enabled (default) JPL1 enables or disables the GLAN Ports 1/2 on Disabled the X9DRG-HF+II,and (10G) TLAN Ports 1/2 on TLAN Port Enable JPLD1 Jumper Settings the X9DRG-HTF+II. See the table on the right for X9DRG-HTF+II) jumper settings. The default setting is Enabled.

  • Page 57: Cmos Clear

    Dog must also be enabled in the BIOS. USB/0/1 JWD1 JPG1 A. Clear CMOS JLAN2 JLAN1 IPMI LAN B. Watch Dog Enable CTRL BIOS Battery JBT1 JPME2 JSD1 JPLD1 X9DRG-HF+II Rev. 1.00 CPU1 CLOSE 1st OPEN 1st CPU2 CLOSE 1st FANH FANG OPEN 1st JPW11 FANE 2-33...

  • Page 58: Vga Enable

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual VGA Enable VGA Enable Jumper Settings Jumper JPG1 allows the user to enable Jumper Setting Definition the onboard VGA connector. The default Enabled (Default) setting is 1-2 to enable the connection. Disabled See the table on the right for jumper settings.

  • Page 59: Management Engine (Me) Recovery

    USB/0/1 A. JPME1 JWD1 JPG1 JLAN2 JLAN1 IPMI LAN B. JPME2 CTRL BIOS Battery JBT1 JPME2 JSD1 JPLD1 X9DRG-HF+II Rev. 1.00 CPU1 CLOSE 1st OPEN 1st CPU2 CLOSE 1st FANH FANG OPEN 1st JPW11 FANE 2-35...

  • Page 60: Pci-E Slot5/Slot6 (I C) Connectors

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual PCI-E Slot5/Slot6 (I C) Connectors PWR SMB Pin Definitions PCI-E Slot5/Slot6 System Manage- Pin# Definition ment Bus (I C) Connectors (JI Clock C2) monitor power supply, fan and Data system temperatures. See the table on PWR Fail the right for pin definitions.

  • Page 61: Onboard Led Indicators

    Definition IPMI Dedicated LAN LEDs No Connection,10 Mbps, 100 Mbps In addition to LAN 1/LAN 2, an IPMI Amber 1 Gbps (X9DRG-HF+II) LAN 1/LAN 2 Dedicated LAN is also located on the I/O Green 10 Gbps (X9DRG-HTF+II) Backplane of the motherboard. The am-...

  • Page 62: Onboard Power Led

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Onboard Power LED Onboard PWR LED Indicator (LE1) LED Settings An Onboard Power LED is located at LE1 LED Color Definition on the motherboard. When this LED is on, System Off (PWR cable not connected) the system is on. Be sure to turn off the...

  • Page 63: Rear Uid Led

    Page 2-21 for more information. A. UID LED USB/0/1 JWD1 JPG1 JLAN2 JLAN1 IPMI LAN CTRL BIOS Battery JBT1 JPME2 JSD1 JPLD1 X9DRG-HF+II Rev. 1.00 CPU1 CLOSE 1st OPEN 1st CPU2 CLOSE 1st FANH FANG OPEN 1st JPW11 FANE 2-39...

  • Page 64: Serial Ata Connections

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Serial ATA Connections Serial ATA Ports Serial ATA Pin Definitions There are two SATA 3.0 Ports (I- Pin# Definition SATA0~I-SATA1) and eight SATA Ground 2.0 por ts (I-SATA 2~I-SATA5, S- TX_P SATA0~S-SATA3) on the mother- TX_N board. These ports provide serial-link...

  • Page 65: Chapter 3 Troubleshooting

    Chapter 3: Troubleshooting Chapter 3 Troubleshooting Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Note: Always disconnect the power cord before adding, changing or installing any hardware components.

  • Page 66: System Boot Failure

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual No Video 1. If the power is on, but you have no video, remove all the add-on cards and cables. 2. Use the speaker to determine if any beep codes exist. Refer to Appendix A for details on beep codes.

  • Page 67: Memory Errors

    2. Memory support: Make sure that the memory modules are supported by test- ing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website http://www.supermicro. com for memory and CPU support and updates.
  • Page 68 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual 4. System cooling: Check system cooling to make sure that all heatsink fans, and CPU/system fans, etc., work properly. Check Hardware Monitoring set- tings in the BIOS to make sure that the CPU and System temperatures are within the normal range.

  • Page 69: Technical Support Procedures

    Technical Support Procedures Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services.

  • Page 70: Battery Removal And Installation

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock out- wards to unlock it.

  • Page 71: Frequently Asked Questions

    Note : The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.supermicro.com.

  • Page 72: Returning Merchandise For Service

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Returning Merchandise for Service A receipt or copy of your invoice marked with the date of purchase is required before any warranty service will be rendered. You can obtain service by calling your ven- dor for a Returned Merchandise Authorization (RMA) number. When returning the...

  • Page 73: Chapter 4 Bios

    BIOS Introduction This chapter describes the AMI BIOS Setup utility for the X9DRG-HF+II/X9DRG- HTF+II. It also provides the instructions on how to navigate the AMI BIOS Setup utility screens. The AMI ROM BIOS is stored in a Flash EEPROM and can be easily updated.

  • Page 74: Main Setup

    <Delete> at the appropriate time during system boot. Note: For AMI UEFI BIOS Recovery, please refer to the UEFI BIOS Recov- ery User Guide posted @ http://www.supermicro.com/support/manuals/. Starting the Setup Utility Normally, the only visible Power-On Self-Test (POST) routine is the memory test.
  • Page 75 Day MM/DD/YY format. The time is entered in HH:MM:SS format. (Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00.). Supermicro X9DRG-HF+II Version This item displays the SMC version of the BIOS ROM used in this system.

  • Page 76: 4-3 Advanced Setup Configurations

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual 4-3 Advanced Setup Configurations Select the Advanced tab to access the following submenu items. Boot Features Quiet Boot This feature allows the user to select bootup screen display between POST mes- sages and the OEM logo. Select Disabled to display the POST messages. Select Enabled to display the OEM logo instead of the normal POST messages.
  • Page 77 Chapter 4: AMI BIOS Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Enabled, the ROM BIOS of the host adaptors will "capture" Interrupt 19 at bootup and allow the drives that are attached to these host adaptors to function as bootable disks.
  • Page 78 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual • CPU Stepping • Maximum CPU Speed • Minimum CPU Speed • Processor Cores • Intel HT (Hyper-Threading) Technology • Intel VT-x Technology • Intel SMX Technology • L1 Data Cache • L1 Code Cache •...
  • Page 79 Chapter 4: AMI BIOS Active Processor Cores Set to Enabled to use a processor's second core and above. (Please refer to Intel's website for more information.) The options are All, 1, 2, 4 and 6. Limit CPUID Maximum This feature allows the user to set the maximum CPU ID value. Enable this function to boot the legacy operating systems that cannot support processors with extended CPUID functions.
  • Page 80 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Intel® Virtualization Technology (Available when supported by the CPU) Select Enabled to support Intel Virtualization Technology, which will allow one platform to run multiple operating systems and applications in independent parti- tions, creating multiple "virtual" systems in one physical computer. The options are Enabled and Disabled.
  • Page 81 Chapter 4: AMI BIOS CPU C6 Report (Available when Power Technology is set to Custom) Select Enabled to allow the BIOS to report the CPU C6 State (ACPI C3) to the operating system. During the CPU C6 State, the power to all cache is turned off.

  • Page 82: North Bridge

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Short Duration Power Limit This item displays the time period during which short duration power is main- tained. The default setting is 0. Chipset Configuration North Bridge This feature allows the user to configure the settings for the Intel North Bridge.
  • Page 83 Chapter 4: AMI BIOS IIO 1 PCIe Port Bifurcation Control This submenu configures the following IO PCIe Port Bifurcation Control settings for IIO 1 PCIe ports to determine how the available PCI-Express lanes to be distributed between the PCI-Exp. Root Ports. CPU1 Slot5 PCI-E 3.0 x8 Link Speed This feature allows the user to set the PCI-Exp bus speed for the slot specified above.
  • Page 84 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual QPI (Quick Path Interconnect) Link Speed Mode Use this feature to select data transfer speed for QPI Link connections. The options are Fast and Slow. QPI Link Frequency Select Use this feature to select the desired QPI frequency. The options are Auto, 6.4 GT/s, 7.2 GT/s, and 8.0 GT/s.
  • Page 85 Chapter 4: AMI BIOS DRAM RAPL Mode RAPL (Running Average Power Limit) provides mechanisms to enforce power consumption limits on supported processors The options are DRAM RAPL MODE0 , DRAM RAPL MODE1, and Disabled. DDR Speed Use this feature to force a DDR3 memory module to run at a frequency other than what is specified by the manufacturer.
  • Page 86 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Thermal Throttling Throttling improves reliability and reduces power consumption in the processor via automatic voltage control during the processor idle state. The options are Disabled and CLTT (Closed Loop Thermal Throttling). South Bridge Configuration This feature allows the user to configure the settings for the Intel PCH chip.
  • Page 87 Chapter 4: AMI BIOS SATA Configuration When this submenu is selected, the AMI BIOS automatically detects the presence of IDE or SATA devices and displays the following items. SATA Port0~SATA Port5: The AMI BIOS displays the status of each SATA port as detected by the BIOS.
  • Page 88 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Port 0~5 Hot Plug Select Enabled to enable hot-plug support for the particular port. The options are Enabled and Disabled. SCU (Storage Control Unit) Configuration Storage Controller Unit Select Enabled to enable PCH SCU storage devices. The options are Disabled and Enabled.
  • Page 89 Chapter 4: AMI BIOS SERR# Generation Select Enabled to allow a PCI device to generate an SERR number for a PCI Bus Signal Error Event. The options are Enabled and Disabled. Maximum Payload Select Auto to allow the system BIOS to automatically set the maximum payload value for a PCI-E device to enhance system performance.

  • Page 90: Serial Port Console Redirection

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual VGA Priority This feature allows the user to select the graphics adapter to be used as the primary boot device. The options are Onboard, and Offboard. Network Stack Select Enabled enable PXE (Preboot Execution Environment) or UEFI (Unified Extensible Firmware Interface) for network stack support.

  • Page 91: Console Redirection Settings

    Chapter 4: AMI BIOS Console Redirection Settings This feature allows the user to specify how the host computer will exchange data with the client computer, which is the remote computer used by the user. Terminal Type This feature allows the user to select the target terminal emulation type for Con- sole Redirection.
  • Page 92 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual VT-UTF8 Combo Key Support Select Enabled to enable VT-UTF8 Combination Key support for ANSI/VT100 terminals. The options are Enabled and Disabled. Recorder Mode Select Enabled to capture the data displayed on a terminal and send it as text messages to a remote server.

  • Page 93: Acpi Settings

    Chapter 4: AMI BIOS Out-of-Band Management Port The feature selects a serial port used by the Microsoft Windows Emergency Management Services (EMS) to communicate with a remote server. The options are COM1 and SOL. Terminal Type This feature allows the user to select the target terminal emulation type for Con- sole Redirection.
  • Page 94 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual NUMA (NON-Uniform Memory Access) This feature enables the Non-Uniform Memory Access ACPI support. The options are Enabled and Disabled. High Precision Event Timer Select Enabled to activate the High Precision Event Timer (HPET) that produces periodic interrupts at a much higher frequency than a Real-time Clock (RTC) does...
  • Page 95 Chapter 4: AMI BIOS Intel TXT (LT-SX) Configuration Intel TXT (LT-SX) Hardware Support This feature indicates if the following hardware components support the Intel Trusted Execution Technology. CPU: TXT (Trusted Execution Technology) Feature Chipset: TXT (Trusted Execution Technology) Feature Intel TXT (LT-SX) Configuration This feature displays the following TXT configuration setting. TXT (LT-SX) Support: This item indicates if the Intel TXT support is enabled or disabled.

  • Page 96: Event Logs

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Event Logs Select the Event Logs tab to access the following submenu items. Change SMBIOS Event Log Settings  This feature allows the user to configure SMBIOS Event settings. Enabling/Disabling Options SMBIOS Event Log Select Enabled to enable SMBIOS (System Management BIOS) Event Logging during system boot.
  • Page 97 Chapter 4: AMI BIOS Erasing Settings Erase Event Log Select Enabled to erase the SMBIOS (System Management BIOS) Event Log, which is completed before a event logging is initialized upon system reboot. The options are No and Yes. When Log is Full Select Erase Immediately to immediately erase SMBIOS error event logs that ex- ceed the limit when the SMBIOS event log is full.

  • Page 98: Ipmi

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual IPMI Select the IPMI (Intelligent Platform Management Interface) tab to access the fol- lowing submenu items. IPMI Firmware Revision This item indicates the IPMI firmware revision used in your system. IPMI Status This item indicates the status of the IPMI firmware installed in your system.
  • Page 99 Chapter 4: AMI BIOS When SEL is Full This feature allows the user to decide what the BIOS should do when the system event log is full. Select Erase Immediately to erase all events in the log when the system event log is full. The options are Do Nothing and Erase Immediately. Note: After making changes on a setting, be sure to reboot the system for the changes to take effect.

  • Page 100: Boot

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Station MAC Address This item displays the Station MAC address for this computer. Mac addresses are 6 two-digit hexadecimal numbers. Gateway IP Address This item displays the Gateway IP address for this computer. This should be in decimal and in dotted quad form (i.e., 192.168.10.253).

  • Page 101: Security

    Chapter 4: AMI BIOS  Delete Boot Option This feature allows the user to select a previously defined boot device to delete from the boot device list so that this device can no longer be used for system boot.  Network Device BBS Priorities This feature allows the user to specify which Network devices are boot devices.
  • Page 102 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Administrator Password Use this feature to set the Administrator Password which is required to enter the BIOS setup utility. The length of the password should be from 3 characters to 8 characters long. 4-30...

  • Page 103: Save & Exit

    Chapter 4: AMI BIOS Save & Exit This submenu allows the user to configure the Save and Exit settings for the system. Discard Changes and Exit Select this option to exit the BIOS Setup without making any permanent changes to the system configuration, and reboot the computer. Select Discard Changes and Exit, and press <Enter>.
  • Page 104 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Discard Changes Select this feature and press <Enter> to discard all the changes and return to the BIOS setup. When the dialog box appears, asking you if you want to load previ- ous values, click Yes to load the values previous saved, or click No to keep the changes you've made so far.

  • Page 105: Appendix A Bios Error Beep Codes

    Appendix A: BIOS POST Error Codes Appendix A BIOS Error Beep Codes During the POST (Power-On Self-Test) routines, which are performed at each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot.
  • Page 106 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Notes...

  • Page 107: Appendix B Software Installation Instructions

    To install these programs, click the icons to the right of these items. Note: To install the Windows OS, please refer to the instructions posted on our Website at http://www.supermicro.com/support/manuals/. Driver/Tool Installation Display Screen Note 1: Click the icons showing a hand writing on the paper to view the readme files for each item.

  • Page 108: Configuring Superdoctor® Iii

    X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Note 3: Changing BMC log-in information is recommended during initial system power-on. The default username is ADMIN and password is ADMIN. For BMC best practices, please refer to: http://www.supermicro. com/products/nfo/files/IPMI/Best_Practices_BMC_Security.pdf B-2 Configuring SuperDoctor III The SuperDoctor® III program is a Web-based management tool that supports remote management capability.
  • Page 109 Appendix B: Software Installation Instructions SuperDoctor® III Interface Display Screen-II (Remote Control) Note: The SDIII utility and the user guide can be downloaded from our website at: http://www.supermicro.com/products/accessories/software/ SuperDoctorIII.cfm. For Linux, we will still recommend that you use SuperDoctor II.
  • Page 110 X9DRG-HF+II/X9DRG-HTF+II Motherboard User’s Manual Notes...
  • Page 111 (Disclaimer Continued) The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical systems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophic property damage.

This manual is also suitable for:

X9drg-htf+ii

Table of Contents