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To obtain warranty service on your unit, you must contact us for a return authorization (RA)
before you ship the product. Packages arriving at our dock without an RA will be refused.
To obtain an RA, simply contact our Technical Support group at: Telephone: (866) 868-2259
or
(909) 394-5000; Fax: (909) 394-7050 [Attn: Tech. Support]; or E-Mail:
magellansupport@thalesnavigation.com
If you need to order accessories or obtain unlock codes, you can call our Customer Service
Department Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT, or visit our Web site at
www.magellanGPS.com.
Telephone: (866) 339-0488 or (909) 394-5000 (Outside North America); Fax: (909) 394-
7078.
Please make sure to register your Magellan RoadMate at www.magellanGPS.com.By
registering, you will be informed of the latest product updates. Registration does not qualify
as proof of purchase for warranty service.
Warranty Service
Customer Service
Registration
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