Do you have a question about the DualScan prime and is the answer not in the manual?
Questions and answers
Charmaine Wakefield
January 17, 2025
Why doesn't the beeper sound? Brand new Mobi ear and forehead thermometer. I don't know when it's done, there is no beep to start and no beep to indicate it's done.
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Summary of Contents for Mobi Technologies DualScan prime
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Meijer.com 70121 DualScan DualScan DualScan E a r a n d F o r e h e a d T H E R M O M E T E R Please Read this Instruction Manual Before Use also reads Food Bottle temperature...
Prime Digital Thermometer ™ INTRODUCTION Thank you for purchasing the DualScan Prime Thermometer from Mobi Technologies, Inc. The thermometer has been carefully developed for accurate, safe and fast human body temperature measurements from forehead or ear readings and object temperature measurements to ensure safe temperatures.
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Meijer.com SAFETY PRECAUTIONS (cont.) Earwax in the ear canal or lipid on the fore- head may cause an inaccurate measurement, KEEP INFRARED so make sure the ear canal or forehead is clean. SENSOR CLEAN If you clean the ear or forehead, please wait 5~10 minutes before measuring.
Meijer.com Don't take apart, repair or change any parts of the unit at any time. Don't use a mobile phone nearby when the thermometer is working. If your thermometer will not be used on a regular basis, remove batteries to prevent possible damage due to chemical leakage.
Meijer.com LCD DISPLAY LAYOUT 1) Current Year Display 2) Temperature Display (ºF or ºC) 3) Indicates a Forehead Temperature Measurement 4) Indicates an Ear Temperature Measurement 5) Indicates Object or Food Temperature Measurement 6) Indicates Room Temperature Measurement 7) Low Battery Indicator 8) Memory Indicator 9) AM / PM Indicator...
Meijer.com NOTES BEFORE USE 1. To achieve accurate measurements, it is very important to ensure that the infrared sensor is clean before using. To clean the sensor, gently wipe its surface with a cotton swab slightly moistened with alcohol and immediately wipe dry with a clean cotton swab.
Meijer.com TO MEASURE FOREHEAD TEMPERATURE 1. Be sure Forehead Probe Cover is snapped onto the unit before scanning. Place the thermometer in your hand as shown here with your thumb tip resting lightly on the Forehead Button. Before you press the button, make sure the Infrared Sensor Tip is clean.
Meijer.com TO MEASURE EAR TEMPERATURE 1. For Ear Scans, remove Forehead Probe Cover before use. Place the thermometer in your hand as shown here with your thumb or forefinger tip resting lightly on the Ear Button. Before you press the button make sure the Infrared Sensor Tip is clean.
Meijer.com TO MEASURE FOOD / OBJECT TEMPERATURE 1. Remove Forehead Probe Cover. Hold the ther- mometer in your hand (as shown) with your finger tip on both the Ear Button and Forehead Button. Press the buttons simultaneously to enter into the Food / Object Mode and the display will indicate this when you see...
Meijer.com TEMPERATURE TAKING HINTS 1. A temperature measurement taken in the right ear may differ from a measurement taken in the left ear. Therefore, always take the temperature in the same ear. 2. External factors may influence ear and forehead temperatures, particularly when an individual has: been lying on the ear to be measured or has had it covered been exposed to very hot or very cold temperatures...
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Meijer.com CLEAN TIP ALERT As a reminder to clean the probe tip, there is a special “Clean Tip Alert”. When you have not used the thermometer for a long time, or you have taken temper- ature readings multiple times, the back- light will flash for 1minute to remind you to clean the probe tip.
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Meijer.com PREVIOUS READOUTS IN MEMORY The thermometer records and stores a total of nine (9) Memory Readouts of previous Ear and/or Forehead temperature measurements. The most current measurement is always saved in the last available space. Once all nine storage spaces have been occupied, with the next reading the oldest stored readout is deleted from memory as the new one is saved.
Meijer.com SETTING TIME AND DATE Press and hold the Settings Button for about 2 seconds to enter into the Settings mode. Press the Settings Button again to go to the Time / Date format and select 12hr or 24hr mode. Note: PM will display on screen when in 12hr format.
Meijer.com REPLACING THE BATTERIES When the Low Battery Indicator appears on the screen, or the thermometer does not function at all, you should replace the batteries immediately. Note: The thermometer is pre-loaded with two (type AAA) batteries, so remem- ber to remove the plastic tab from the battery connections as shown earlier before initial use.
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Meijer.com THERMOMETER SPECIFICATIONS Power supply: DC 3V (2*AAA) Body measuring range: 32.0°C ~ 42.9°C (89.6°F ~109.3°F) Ear and forehead measure accuracy: ±0.2°C (±0.4°F) in range of 35.5°C~42.0°C (95.9°F~107.6°F) ±0.3°C (±0.5°F) for other ranges below or above Object measuring range: 20.0°C (68.0°F)~ 60.0°C (140.0°F) Object measure accuracy: ±1.0°C (2.0°F) Displayed room temperature range:...
Meijer.com CARE AND CLEANING VERY IMPORTANT: To ensure accurate measurements, keep the probe tip clean and free of scratches, finger prints, earwax or dirt, or they will effect the accuracy of the thermometer. To clean the probe tip, gently wipe the clear surface with a cotton swab slightly moistened with alcohol and immediately wipe dry with a clean cotton swab.
Meijer.com EXPLANATION OF SYMBOLS Type BF Applied part Disposal in accordance with Directive 2002/96/EC (WEEE) The name and the address of the manufacturer The name and the address of the authorised representative in the European Community Complies with the European Medical Device 0197 Directive (93142/EEC) and amended by directive 2007/47/EC requirements.
Check the than42.9°C / 109.3°F operation method. These Error Messages indicate Contact Mobi Technologies, Inc. via a problem with the hardware. the contact info at the end of this User’s Manual and report which Error Message is being displayed.
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Meijer.com TROUBLESHOOTING (cont.) Problem Checklist Countermeasures The measurement is not Check to see if the infrared Clean the infrared sensor with cotton accurate or there is doubt sensor is clean or not. swab according to the User’s Manual. of measurement results. Determine whether your Ensure you have read the User’s Man- measuring method is correct...
Meijer.com PROPER DISPOSAL Dispose of the batteries in accordance with current federal, state and local regulations. As a consumer, you may be obligated by law to recycle used batteries. discharge, the unit may malfunction and may require user to reset the unit. consult the manufacturer for details.
If you suspect that the product is malfunctioning or is defective, please call Mobi toll free at 1. 877. 662.4462 and ask for the Service Department. If the problem still persists after consulting with our Service Department, you may return the product to obtain warranty service.
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Do you have a question about the DualScan prime and is the answer not in the manual?
Questions and answers
Why doesn't the beeper sound? Brand new Mobi ear and forehead thermometer. I don't know when it's done, there is no beep to start and no beep to indicate it's done.