HTC Gene Service Manual page 44

6－A．Main Battery does not start
(1) Make sure the Battery cover is closed properly.
(2) Connect to the AC Adapter and see if it takes charge. Also check AC Adapter condition.
(3) Check whether AC Adapter is functioning properly.
(4) Check whether the condition of Battery Charging status is correct.
(5) Dismantle the unit and check the appearance of Battery cover.
(6) Try with another Main Board or Replace Main Board if necessary.
(7) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated.
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6－B．Battery discharges quickly even after fully charged
(1) Make sure the Battery Pack takes fully charge with AC Adapter.
(2) Check whether the condition of Battery Charging status is correct.
(3) Dismantle the unit and check the appearance of Battery cover.
(4) Try with another Battery or Replace Battery if necessary
(5) Try with another Main Board or Replace Main Board if necessary.
(6) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated.
7－C．Main Battery does not recharge
(1) Make sure the Battery takes fully charge with AC Adapter.
(2) Check whether the condition of Battery Charging status is correct. Charge should be done
in no more than 3 hours.
(3) Dismantle the unit and check the appearance of Battery cover.
(4) Try with another Battery or Replace Battery if necessary
(5) Try with another Main Board or Replace Main Board if necessary.
(6) Once the defective part has been identified, verify it again with the defective part whether the
symptom could be duplicated.
8－A．No Sound from Speaker or Distorted sound
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