Owner Satisfaction - Honda H1000 Series Operator's Manual

5. WARRANTY SERVICE

OWNER SATISFACTION

Your satisfaction and good will are important to your dealer and to us. All Honda warranty details are
explained in the Distributor's Limited Warranty. Normally any problems concerning the product will be
handled by your dealer's service department. If you have a warranty problem that has not been handled
to your satisfaction, we suggest you take the following action:
Discuss your problem with a member of the dealership management. Often complaints can be
quickly resolved at that level. If the problem has already been reviewed with the Service Manager,
contact the owner of the dealership or the General Manager.
If your problem still has not been resolved to your satisfaction, contact the Power Equipment
Customer Service Department of American Honda Motor Co., Inc.
American Honda Motor Co., Inc.
Power Equipment Customer Service Department
4475 River Green Pkwy.
Duluth, Georgia 301 36
Telephone: (404) 497-6400
We will need the following information to assist you:
-
Your name, address, and telephone number
-
Product model and serial number
-
purchase
Date of
-
Dealer name and address
-
Nature of problem
After reviewing all the facts involved, you will be advised of what action can be taken. Please bear in
mind that your problem will likely be resolved at the dealership, using the dealer's facilities, equipment,
and personnel, so it is very important that your initial contact be with the dealer.
Your purchase of a Honda product is greatly appreciated by both your dealer and American Honda Motor
14